The personal at A.C.WOW Tire & Auto were very professional and friendly. They work with my oil…read morechange quickly. And the inspection state and they fix with a razonable price(the light). I recommend this place %

I got a flat late on 95 & was able to get safely to a motel. Called a few shops first thing in the…read moremorning and AC Wow not only fit me in but gave me the number for tow company. They tried to patch my tire to no avail. New tires ordered that morning and I was on my way before COB. Highly recommend, super helpful and knowledgeable. Great staff.

Mac helped me when I was traveling alone and had a flat on I 95. He went above and beyond. Getting…read moreme back on the road with 4 new tires ( that I needed) in 4 hours. He was very kind and the young man that took me to a place I could wait was very nice.

Once again Mac's comes through with a very comprehensive inspection of my car and a great price on…read moretires. Walked up to pick it up this afternoon and was pleasantly surprised to have both the interior and exterior of my car completely cleaned as well as putting armor all on my brand new tires. Definitely the place to go in Ashland for vehicle service.

The owner is very rude and I had my tire balanced on Friday and Saturday my tire fell off and…read moredented my car. All 5 lug nuts were stripped and he didn't want to take accountability and called the police on me

I've been to this shop twice and both time's were due to tire emergencies…read more Friendly, helpful and they get you back on the road safely. I would recommend this business.

The staff at Air Park Auto are awesome. We have been taking our cars there for years. Scheduling is…read moreeasy and they provide realistic time estimates. If you wait for your vehicle the lobby is very comfortable with lots of amenities including an arcade table! They use a program that texts you updates about your vehicle with pictures, service recommendations, etc. You can use that to approve or deny additional service but they are always happy to talk you through options as well. They are realistic and I never feel taken advantage of as I have at other shops. The prices are very competitive for the area and they offer AAA discounts.

Air Park Auto is the epitome of excellence!!! I have been "burned" by so many mechanical businesses…read morein the RVA area in the past, and I feel SO comfortable and KNOW that I get the MOST cost-effective and friendly and CORRECT service available in VA! I did use another shop one time and found the service writer MOST helpful, friendly, kind, knowledgeable and to the point. I went back for another repair and found the service writer no longer there. I was so disappointed and didn't have my repairs done there. I went to Air Park Auto after a co-worker and friend recommended it, and there she was! My service writer was HERE (Ms. Kelly!!!)!!! SO . . . I've had much (to me, anyway) work done here, and it has ALL been EXCELLENT!! The mechanics are quick, efficient, knowledgeable and ALL the service has been that and more! I continue to be impressed and awed by this business! Great Service, Fair prices, and the people are superior!

I came here for a scheduled state inspection and was genuinely impressed from start to finish. The…read morefront desk employee, Tim, was extremely courteous, kind, and patient in explaining everything. He walked me through the inspection process in detail and let me know that they look beyond just the bare minimum of the state inspection to make sure the car is in good overall shape. My car ended up passing without any issues, but I still left feeling very informed about its condition. Tim took the time to explain what they checked and why. The atmosphere was welcoming and I felt like they actually cared about me as a customer. The state inspection was also done right away, as scheduled, which was a huge plus. No long wait, no runaround. I am genuinely happy to give them more of my business in the future. If I need tires or any kind of repair work, this is where I am coming back. I honestly think I have found my new go to car shop. A hidden gem in Ashland for sure.

One week ago we had 2 new REAR tires placed at Ferber's on my car that my teenaged son drives…read more Today: flat on the FRONT left on I85 at highway speed . Towed to a tire place about an hour south of here (we were headed to NC) where BOTH FRONT TIRES HAD EXPOSED STEEL BELTS ON THE INSIDE EDGES. That clearly did not occur in the intervening week since we were at Ferber's. It is OBVIOUS they didn't even look at the front tires, or they would have seen the exposed steel. We were EXTREMELY FORTUNATE to have gotten off the road safely today. If one or both fronts had blown at speed, it could have caused a deadly accident. NEGLIGENT ON FERBER'S PART. Take your business elsewhere( one star) Edit: After a phone call from the business, and upon seeing this review, the company has tried to right their wrong. Services were again rendered, to our satisfaction. More importantly, the service staff has been re-educated about checking all the shoes on the cars they are asked to service. I sincerely hope *this* was the last time something like this will happen. Review amended accordingly.

Took almost two hours after setting an appointment a week in advance. Would leave a zero star…read morerating if possible.

This place is very dishonest and shady. They told me that I had a huge hole in my exhaust and it…read moreturns out it's only missing a bolt. So that huge hole that they told me about turned out to only be the size of a bolt. They also did not do my alignment correctly causing my tires to spin and almost make me to wreck because they did not reset the sensors on my tires. Every time I have picked my car up from having repairs done at Cawthorne something new would be wrong and of course they would claim it was like that already even though it was not. When I called to confront them about these things they got confrontational with me immediately And then the owner's daughter Proceeded to repeatedly call my phone. I'm assuming this was to harass me for calling her father out on his poor quality of mechanic work. I would never recommend this shop after All of the bad experiences I've had with them. What they're doing to people is borderline criminal and I'm surprised they haven't been sued yet. They definitely praying on those who they feel don't know any better. After posting this experience on my facebook I was not surprised to find that many of my friends have had problems with Cawthorne auto and tire as well. Edit: I'm not from San Francisco California I'm from Ashland Virginia so I'm not sure why its saying that. I'm literally posting this from my apartment in Ashland VA lol.

Magnificent Mohamed and the team at Black Optix . They did a great job on my 2024 Toyota Prius . I…read moredropped my car off at 1 and it was ready a few hours later. Mohamed answered all the questions and concerns I had about which package to get. He was super responsive and helped make this process really easy . I will tell everyone I know about the customer service , quality of work and overall price.

Black Optix Tint did a phenomenal job on tinting my SUV. They were personable and very…read moreaccommodating. I recommend the Brook Rd. location to anyone who wants an excellent tint job.

stay away. !!! cons..!!!!! stay. away. !!!!! totaly tried to double charge me for work i got…read moredone for half the price at a dealership. stay away.!!!!

Wow... I didn't think companies like this existed anymore. I recently had a nail in my tire, needed…read morehelp fast, Ferber's was in the proximity so I gave them a call. I spoke to Amy on the phone and she let me know I could come in right away. As I waited in the lobby every single person who walked through the door knew the staff or the owners, something you don't see very often. Overall, I've never been in an auto shop where I felt I could trust the company, until now. Kent kept me informed on the status of my vehicle the entire time; Amy, who manages the front desk, drove me home because my vehicle needed a bit more work. Needless to say, I was blown away by their service. Pricing is fair, they support local charities, and they make you feel right at home. Thank you Ferber's for everything you do!

Took my car there to get my brakes looked at and they told me it would be $1,300 and that I would…read moreneed front and rear brake pads and rotors. The next day I took it to another mechanic and they said I only needed front brake pads for $220. I will never go here again.