I am absolutely hooked on the amazing customer service at this store! The Manager greeted me warmly…read moreas soon as I walked in, and Bri now knows me by name. She goes above and beyond every visit--my granddaughter, Tori Rain, adores all the items Bri picks out for her, especially anything Cinnamoroll (her favorite!). I can't say enough about Bri's service and her personal attention to my needs. She makes me feel so welcome that I've joked about wanting to adopt her as my own. All of the reps in the store are beautiful, caring, and consistently make my visits more and more incredible. Hot Topic Round Rock has truly set the bar for customer service. Thank you for making shopping such a joyful experience! Lori Ann

I normally really like going to the outlet mall, but this time it was different, I was going…read moreshopping with a trans friend, one of the employees at hot topic decided to purposely use the wrong pronouns multiple times. My friends is not noticeably trans until someone takes a really good look. I still find it quite sad that people can't just leave other alone. Please should feel safe no matter what. Especially at hot topic

I have always loved shopping at Windsor! No matter the occasion I can always find something I love…read moreand feel comfortable wearing! I was late on returning an online order due to family life emergency that kept a loved one in hospital for 2 weeks. Manager was kind enough to give return without needing proof of my situation! Will definitely be returning for more shopping!

Not great selection good for last min outfit overpriced but what u expect from boutiquesread more

I hate giving this review but truthfully I walked out of the store with such a weird feeling. I…read morelove Loft and have had great experiences at other locations. Stopped in here and selection seemed limited from what I am used to seeing. But really the kicker was that no one spoke to me the entire time I looked around. They helped the other person shopping- told her about the sale, started a dressing room, etc, but I felt invisible. It was just so odd because I typically have the opposite experience at Loft stores. Prices are higher than I like but quality is amazing and there are usually some great sales. I am sure I'll be back but maybe not to this location.

I typically love in store shopping. The Loft has been my go to store for more than a decade but my…read morelast few visits to this location have changed my mind. I went today to buy my Spring wardrobe and walked out with nothing entirely based on the service. I was in the store a total of 20 minutes and picked out a few items. Both salespeople were behind the counter talking. After waiting for awhile to interject on the 2 sales people's loud conversation about whether skinny jeans were for older women & out of style I asked about a specific item I saw online. They did not have it in store and started to offer to order it for me. Instead of following through with the order they went on a tangent amongst themselves about how THEY didn't even get their discount on that particular (Beach) line. I stood there about few minutes listening to them talk about the discount percentages they got on everything else. As a customer I should not hear this conversation, nor do I care one bit about their discount when I'm paying full price for items. I set my items down and walked away, thinking one of them would snap back to the task at hand which was helping me, as a customer. As I walked out I heard one of them say robotically, "have a nice day". I went back in and told them both exactly why I would never spend money in that location again to help them achieve their daily sales goals. As a customer we have options where & how we spend our money. Sadly, I will stick to online to avoid crap in store service.

Everyone is always so courteous here. I don't usually shop here, just return Amazon packages…read more Sephora was calling my name today so I went to that section. A young lady named Sydney was working that section today. She was so good! She knew a lot about the products but wasn't pushy. She greeted each customer warmly. Her customer service skills are phenomenal. Thank you, Sydney, for a pleasant experience.

TLDR: It's a classic, if dead-ish department store. No more, no less…read more First off, I need to come clean and say that I've been in Kohl's several times in the past year, and always for the same thing: to return something to Amazon.com. Their Amazon center is convenient to me, and works great unless there's someone there trying to COMPLAIN instead of RETURN. In return I get coupons to shop at Kohls, so I've been looking around. On the plus side the store is clean, quiet, and uncrowded. On the flip side...none of the coupons seem to come close to the price I could get at other local stores, from bedspreads to shirts to batteries. I appreciate the shopping venue, but you've got to be competitive!

I have been on a mission for some bootcut jeans. I saw some on Google shopping at Buckle that…read morelooked really nice but i had no clue what size i needed and Im not sure ive ever bought anything from Buckle. When i got there, i was greeted by a very nice saleslady. I told her i was looking at bootcut jeans but didnt know my size in inches (that is how their jeans are sized) She knew pretty much what size I needed and grabbed a couple bootcut in a certain style to get me started in the dressing room and the bootcut jeans just kept coming until i found the perfect pair. Also a bonus was free hemming if needed. I do wish I remembered her name! I wont buy jeans anywhere else now!

This is by far best Buckle in the area! The team are super friendly, patient, helpful and…read moreknowledgeable. They make you feel welcome as soon as you walk in the door. They're extremely attentive and will bring as many styles/sizes as you need to try on. The store is always well stocked, nicely organized, neat and tidy. No matter what your style you can find the best denim jeans here over anywhere else. They're fantastic! And they have a free onsite service to hem the clothes and add any fringe/details you'd like. You cannot beat all you get for the price you pay!

Went into Francescas just to look around and ended up scoring some deals on a few cute tops! I'm…read morewriting this review because service was stellar! Shelby was so friendly and helpful and I was very impressed with the level of service she was providing to each customer. I observed her learning customer's names, asking about their plans for the evening, how she could help them, etc.... That's typical retail sales stuff but Shelby was so genuine! She offered to get me a dressing room started and wrote a nice message on the mirror for me, that was a sweet touch. She honestly made me feel so valued as a customer. Bonus, I always appreciate shopping in a clean and organized store and this location was spotless and very well taken care of. I learned Shelby was a manager at the store (no surprise by her work ethic, service, and hustle). She told me about how much she loves her job and that shows. I hope she's there next time I go back because I know I'll have a great shopping experience! Thanks for your help today, Shelby!

This Francesca's is currently offering some great discounts as they clear out inventory to make…read moreroom for new items, and it's definitely worth checking out. There are so many cute, girly pieces available right now, from accessories to clothing, all at very tempting prices. It's a fun place to browse, especially if you enjoy finding stylish items at a bargain. We enjoyed looking through the selection and spotting a few great deals along the way. Stop by and grab your favorites before they're gone. Cheers

I can't decide whether this review is going to be more about the brand or the store, but when…read moreboth's pluses and minuses add up, I think 3 stars is about right. I'm a big girl. Lane Bryant helps me dress my big butt in jeans that fit, and keep my boobs away from my belly button. Those are definitely the best things. The target audience doesn't seem to be me. Most of the time, I feel like they should have taken a lesson from Chanel, and took the last thing off. There's almost always an extra ruffle, pleat, sparkle or graphic on their clothes. Oh the graphics tees . . . They look like they are trying to be "young" and it just comes out trite and misses the mark. I also feel like because there are so few stores that carry plus sizes, LB feels they can charge extra. I don't shop there unless there's a sale, or I have coupons. The quality doesn't always match the price tag, either. This store is a pretty good store. There's always a really nice staffer to help you, a dressing room open, and they seem to carry more casual wear than wear-to-work clothing.

Went shopping at this location the other day to take advantage of a sale. It was fairly quiet in…read morethe store which was nice. I appreciated how they had everything arranged: seasonal items front and center, office-friendly attire to the left, intimates in the middle and along the back wall, and casual outfits to the right. They didn't have a huge selection of sizes in person for the sale panties which was surprising, and they could use some full-length and angled mirrors in the fitting room area. But aside from that the service and cleanliness of the store were great. I was helped by Leyla and Sara and I chatted while I was perusing. Both were very welcoming and not pushy with the credit card pitch that they're obligated to deliver.

Lauren at Sephora was awesome! She was patient and had very helpful tips. She explained everything…read morevery well and helped me find the best deals. Overall the area was well kept and plenty of staff to help. One minor thing... I was not greeted right away and stood around for a bit, but after my wet with Lauren it went unnoticed and I wasn't in a rush.

JCPenney used to be a staple shopping experience when I was younger...wrapping up last minute…read moreEaster Sunday accessories and popped in here to find a fun game and activities to celebrate! The employees all over the store were so friendly and kept asking if we needed help with anything. My girls enjoyed the Easter activities and the prizes they won. Something as simple as small activities for children are so appreciated at least from me. Thank you for reaching out to the community right from your store lobby. We also purchased a few items and were shocked by all the sales they had going. The clearance section didn't disappoint either. The store was also very well organized. We will def be adding JC to our rotation.