Dr. Yu seemed knowledgable and relatively thorough but my 88 yr. old father and I waited over an…read morehour. It's incredible the lack of consideration with no acknowledgement. I understand he was likely late due to spending extra time with patients, but just stop scheduling appointments so close together!

Dr Yu is The Best! Always caring, always answers my many questions. Always has a smile.read more

You'll find no one else even close to Dr. Steve Balt, in terms of his expert skill, sincere empathy…read morefor his patients, and uniquely effective approach to mental health treatment.  If you've grown exasperated or etiolated with other providers who just won't *listen* to you; if you're looking for someone to selectively challenge your thoughts to inform your "gestalt" to you and others, as appropriate; or, if you just need someone you can trust to have your best interest at heart, I can personally attest to the fact that you should see Dr. Balt now, while you can. The rough can only obscure a gem like Dr. Balt for so long.  Dr. Balt's style precludes traditional "paper" diagnoses, which, at least to me, makes the most sense because no one can maintain with any level of confidence that their thinking and psyche can be wholly and correctly labeled in a box. Let's face it: our thinking is fluid, as our issues may be of mercurial function. Dr. Balt not only fully understands this truth but clearly relates to it in his treatment, which I would describe as medication-assisted psychotherapy.  Seeing Dr. Balt every other week since Summer 2018 has been perhaps the most rewarding experience I've accrued in that same timespan. I had seen other providers, but only Dr. Balt recognized my issues as specific to only me, as a person.  Dr. Balt's "collective" approach assures that you won't be stuck scarfing down tablets for reasons you don't fully understand or agree with, and compromise is the name of the game when loggerheads nears broaching.  Without delving into my personal issues, suffice it to say that complexities have been manifold, and I've honestly actually come to eagerly await each and every meeting with Dr. Balt!

From the owner: Psychiatry, including psychopharmacology and psychotherapy, for both adults and adolescents. I…read moretreat addictive disorders as well as mood and anxiety disorders, personality disorders, eating disorders, and ADD/ADHD in adolescents and adults. I take a conservative and rational approach to medication management and I am willing to work with patients and their other providers (therapists, primary care physicians, other psychiatrists) to simplify or reduce complicated medication regimens.

Stephen knows feet! As a fellow former marathon runner, he understands the stress and wear that…read moreserious training puts on the body. I overtrained, developed severe plantar fasciitis, and was only four weeks out from my Carnaval performance -- which is 4-5 miles of continious salsa dancing on the uneven streets of the Mission. With the right inserts and exercises he prescribed, I was back on my feet (pardon the pun) and able to perform without pain. Highly recommend him for anyone dealing with sports-related foot issues or trying to stay active while recovering.

Rude. One missed appointment, which can happen to anyone, and he decided to refuse care. Subpar…read morework. Bedside manner matters.

If I could give more than 5 stars, I would! Dr. Boero is truly one of a kind. From the moment she…read morewalks into the room, I feel instantly at ease--like I'm being cared for by someone who is not only a brilliant doctor, but genuinely cares about her patients. Her bedside manner is second to none: kind, compassionate, and patient in a way that's rare to find these days. She never rushes, she listens deeply, and she explains everything in a way that makes you feel seen, heard, and understood. It's like talking to a trusted friend who just happens to be an incredibly skilled OB/GYN. Every visit, I walk away feeling reassured and cared for. She takes the time to answer every question, no matter how small, and has this unique ability to calm nerves and build trust. I literally cannot say enough incredible things about Dr. Boero. I feel beyond grateful to have found her!

I don't even know where to start. Dr. Boero has saved my life twice ( or 3 times if I include my…read morecomplicated C-section) through the most challenging and unexpected complications I've had. She is the best gynecologist and the most professional surgeon by far. Also a truly genuine and kind and caring human while being an amazingly talented, qualified and experienced doctor. She is always there for her patients and I think truly and deeply understands them in every aspect. A real example of someone who has mastered their profession. I have never felt more safe and understood with anyone more than Dr. Boero. I don't know how to thank her for all that she has done for me. All I know is that I am extremely lucky to have her as my OBGYN and will always be thankful to Dr. Boero.

Dr. Chan is phenomenal. Super confident and amazing at his job. It's a busy office for sure, but…read morethe staff have been pretty efficient so no negatives like others claim.

I had seen Dr Bennet for botox injections into my bladder. First time was fine although he was 1…read more1/2 hours late!! Second time he neglected to check the results of my urinalysis and injeted me anyway. As a result he had to put me on antibiotics. Third time AGAIN he neglected to check my lab test! It was horrifically painful; I ended up screaming in pain because the infection was so bad my tissue was super inflamed. He is overbooked, in a hurry and neglects to check even the simple things that often matter.

Please read for tips: This is regarding Physical Therapy. The people there are so sweet. But,…read morehaving cancer is burden enough. I feel that people deserve to know some tips. I think they are currently understaffed. I waited well over six months for an appointment. I even talked to a real person on at least two occasions. Finally, I just walked into the office one day and I got an appointment immediately for the next week. Another tip is to make sure the therapists are measuring you on every visit if you are asking for any kind of insurance paid medical equipment. I went another two months at least without realizing that they weren't doing that. At every visit, I reminded them that I need the equipment. They even said that they needed to measure me. Was never done.

Dr. Anderson hardly spent any time with me. Less than 5 minutes an appointment for 4 years and at…read morethe end she told me to go to hospice as she could not help me anymore. Again no explanation at all. I had no idea that I was dying. I drove to Los Angeles and went to a doctor who I had seen at a conference for my cancer. He had me get a bone marrow transplant . 3 years later I am alive and no sign of cancer. I do not think she should even practice medicine. Beware of this person.

I had multi level lumbar fusion surgery with Dr. Su in December. I was in horrific pain and he…read moremoved a surgery to be able to get me in! The staff has been consistent and responsive - well beyond most Dr. Offices. Previously, I had cervical fusion/decompression surgery and lumbar decompression at UCSF. Every day I wish with all my heart that I'd gone with Dr. Su for those. It's hard not to blame myself because I'm convinced if I'd gone with Dr Su initially I wouldn't be left with cervical chronic pain. Dr Su's approach is to do the most minimal surgery because you can always do more, but can't correct surgery that shouldn't have happened. In my case, this lumbar fusion and reconstruction Dr Su did on November was to correct the first aggressive lumbar decompression at UCSF. I'm now 6 weeks post surgery and feel like I'm getting my life back! Nerve recovery has been difficult and painful, and the staff has been incredible at addressing it. For the first time I feel like I'm part of a team working to heal me. Shout out to PA's Connor and Julie, and Anna and Bruno for back office support. One more thing to consider...the practice consists of several high quality doctors that offer supporting procedures adjacent to surgery.

Review for Dr. Naidu and Dr. Su…read more Apologies for the delay in writing this review--but my gratitude has only grown with time. Thank you, Dr. Naidu, for truly changing my life. One of the things I appreciated most was how honest and transparent both you and Dr. Su were with my prognosis. Your directness allowed me to make informed decisions without false hope, while still feeling heard and respected. You didn't just prescribe a path--you listened to my concerns and worked with my choices. The main reason I chose to fly from Los Angeles--despite the costly flights and hotel stays--was because you believe in starting with conservative care before jumping to surgery. That meant everything to me. Although Dr. Su thought my lower back MRI showed serious issues, he still agreed to try epidural injections first. Thankfully, I only needed two. Those injections gave me my life back. Before meeting you both, I had been off work for six months. Every provider I saw in L.A. pushed for surgery. As a nurse, I've seen patients come back years later with even more pain after surgery. I know surgical techniques have evolved, but I wasn't ready to take that step without a team I could trust--and I trust you both. Just three weeks after my first injection, I returned to work. I'm on my feet 12 hours a day, and I was finally able to do it again. Thank you--truly. My husband got his wife back. My kids got their mother back. Before treatment, I looked and felt ten years older. Now, I feel like myself again. I had been managing well with just Tylenol and ibuprofen for the occasional mild pain. But I made the mistake of seeing a chiropractor recently, and everything changed. My MD ordered a new MRI, and now both my neck and lower back are flaring up again. So--my next visit with you is already booked for August, flights and hotel included. I'm hopeful once again. Lastly, Dr. Naidu--thank you for fitting me in on my first consultation. When I look back, we laugh now about how I begged you to give me that first injection right away. You told me to be there at 8 a.m. because you had a small gap in your schedule--but what you didn't know is that I was already parked outside your building by 7 a.m. I wasn't going to miss that appointment. Best decision I ever made. THANK YOU, THANK YOU!!! Dr. Su--I'll never forget when you looked at my MRI and said, "Oh no... your back is messed up. The epidural won't give much benefit." You had such a straight face that I thought to myself, Oh no... if he can't help me, I'm in deep sh--. But despite that, you still advocated for me. You spoke to Dr. Naidu, and he gave me a life-changing injection. THANK YOU. Just two injections--and I've been doing well ever since! Please, don't give me that look again when you see my MRI this time. Words alone can't express how grateful I am. Thank you.

Policies around appointment times need to be communicated by staff to Patients. Dr. Baidu has a…read morestandard of 2 minutes late equals reschedule. I call bullshiviki on that especially when it takes an unreasonable amount of time book an appointment. Dr. Baidu has set a standard that his staff can't meet. While I appreciate efficiency, I think flexibility is a missing element and then his staff has to take the brunt of dissatisfied patients. Dr. Baidu needs to learn leadership and management versus dictating standards that are unreasonable and have a significant negative impact. I am accountable for being 7 minutes late. I find that a 10 minute window is reasonable. 2 minutes is misguided. I personally think that this physician is a disappointing model. If a patient must endure a 2 plus month delay in getting an appointment, surely the Practice can communicate the precious nature of his minutes and seconds. FYI, restaurants give a standard +/- 10-15 minute window. A banner should go on the website that highlights the 2 minute demand. Very disappointed in Marin Health, who on average takes a delay from appointment time of more than 15 minutes to actually be be seen by a Provider. Marin Health is under resources to begin with (most Providers are not taking new Patients). I'd say Marin Health Executives need to pay attention to their business.

I drove 45 minutes to arrive at my appointment on time that I understood was scheduled for 3:45 PM…read more When I walked in the office they notified me I was five minutes late, (yes just five minutes) and they told me I had to reschedule. Never in my 60+ years has a doctors office told me to go away, as you know, usually you wait. I'm in extreme pain and sitting in the parking lot as I write this. They operate in 20 minute increments so why couldn't the doctor have given me a 15 minute visit, it was only a verbal face to face anyway with hopefully a pain prescription. Why are they jamming people so closely together? To maximize every dollar out of patients and this zero tolerance for five minutes late is like some Catholic boarding school rule out of the 1800s. Very very unreasonable when it takes weeks or longer to get an appointment and you're in pain. If you're looking for empathy this place isn't it, you're a number on a chart! I've seen the doctor in the past, I'm expressing no opinion on him personally but this new policy stinks and no notice was given we must arrive early or we're punished like children. As I discussed this with the embarrassed employee in reception a woman in the waiting room chimed in and said "you should see how bad their reviews are" as she looked up from her phone with a distressed expression (no kidding). I'll look elsewhere for an office that isn't treating us like sheep. Oh, and I recall last time I saw Dr Naidu I had to wait about 15 minutes but I guess that's okay. Forget the value of my time as a business owner and a schedule of my own. I'm not rescheduling I'll move on to a kinder and more competent office and skip the conveyer belt.

I have been a patient in this medical group for 10 years. Over a year ago, I became pregnant with…read moremy 1st and about halfway through my dr. visits, I had Dr. Cardellini because my regular dr. was not available. I was so impressed that I made sure I saw her each time going forward and that she would deliver my son, Drake. I consider myself a high maintenance on the crazy side patient (low pain tolerance, asks a lot of questions) and I have sensed frustration with other doctors who have had me as a patient but not Dr. Cardellini. She has a warmth about her, an authentic concern. The main reason I switched to Dr. Cardellini is I feel she is really flexible with her opinions. She definitely knows her stuff and will express it but she listens to me and is willing to consider the emotional side of things and to even risk judgement of her peers (which is extra impressive considering she is "newer" to the group) and support her patient in choices that may not be the norm. For instance, the group agressively wanted to induce me and she listened to me and eventually became supportive in my decision to take things a bit further, even though it was not the 'standard' expected route. She is not a risk taker, in fact more on the conservative side - BUT she is willing to hear out the patient and take things on a case by case basis. I am not sure this is the norm within the group. I feel very at ease with Dr. Cardellini. She delivered my baby and yet gave me all the credit. I think my delivery was a success (despite 28 hrs of labor!) because of her presence which gave me confidence. Plus she laughed at all my husbands nervous jokes and attempts! Dr. Cardellini is a breath of fresh air to this otherwise (in my opinion) semi-stodgy practice. She warms things up there and maybe, hopefully, the others will take notice and start treating patients more like people with warmth, approachability and open minds. p.s. I must add - since I have been a patient over the course of 10 years the front desk has drastically changed for the better. They are friendly on the phone and quickly get back to you on things and seem to be happier with their jobs, therefore more friendly with the patients.

Dr. Cardellini is fabulous! For the first visit, she read my answers to the initial medical…read morequestionnaire thoroughly beforehand and expertly discussed it. Patiently answers all my questions (and I have lots!). Makes me feel at ease. Very personable, treats me like an individual, and is also very efficient. So happy to have found her! Office is great, everyone is friendly and easy to deal with.

Just established care with Dr Chase, and he was so thorough and patient. I've had to change PCPs…read moreprobably 4/5 times over the years due to moves and insurance changes, and I don't remember having such a detailed initial visit as I did with Dr Chase. He even caught things another doc misdiagnosed. Definitely glad to have him as my PCP!

Poor staff experience. Called for an appointment after health insurance site indicates accepting…read morenew patients. Staff say, actually, not only are we not accepting new patients, we have a 1300 patient waiting list. "Have you let UHC now this?" No, they usually call us. UHC is the one of the 5 largest insurer in the state. It's not an unreasonable burden - arrogant medical industrial complex.