Just established care with Dr Chase, and he was so thorough and patient. I've had to change PCPs…read moreprobably 4/5 times over the years due to moves and insurance changes, and I don't remember having such a detailed initial visit as I did with Dr Chase. He even caught things another doc misdiagnosed. Definitely glad to have him as my PCP!

Poor staff experience. Called for an appointment after health insurance site indicates accepting…read morenew patients. Staff say, actually, not only are we not accepting new patients, we have a 1300 patient waiting list. "Have you let UHC now this?" No, they usually call us. UHC is the one of the 5 largest insurer in the state. It's not an unreasonable burden - arrogant medical industrial complex.

I've known Dr. Mei-Ling Fong for about ten years, starting when we became friends while taking Ken…read moreCarr's body sculpt class at Mt. Tam Racquet Club. About 5 years ago I decided I needed more personal attention to my medical care and I knew Mei-Ling was the one for me. She is excellent at diagnosis, which is the bottom line most important thing you want when you leave a doctors office. I also have another primary care doc at ucsf but that's become a very difficult place to get attention, so I save him for when I already know what's wrong and need a scan or something similar to really define a problem. I also think the specialists at ucsf are among the best, but some of our locals are actually former ucsf staff members. Mei-Ling for example worked there prior to starting her own practice. Anyway, for too many reasons to enumerate I think if you aren't getting adequate attention to your needs, contact her regards her concierge service. It adds a bit of cost, but I've found it more than worthwhile to have a first quality doctor who will call back within an hour or so.

Dr. Fong has been helpful and responsive by email, text, and when necessary by phone, both at home…read moreand when we travel. She's practical, friendly, and willing to discuss. She's careful enough to research when necessary, so when she gives an answer immediately I trust it. When a serious problem came up a few years ago, she lined up the necessary consultations for us almost instantly. We've been with her for 9 years and value her care.

Dr. Cummings is an amazing doctor and she is very personable. She is direct, extremely…read moreknowledgeable and works to find a positive path forward no matter what you are dealing with.

Worst experience ever with a physician and the concierge choice service that you need to subscribe…read moreto in order to be seen by a doctor. After signing up and paying $1750/year with concierge choice to gain access to Ann Cummings Medical practice. We showed up to see the doctor and she kept leaving the exam room and taking forever to return. Her bedside manner was also rude and after 2 appointments like this we decided to stop seeing her. After contacting concierge choice they refunded some of our annual fee and we withdrew from Ann Cummings practice. 2 years later we received a bill for $32.58 and even though we disputed the charge with concierge choice and were told the charge was not valid they have now submitted the charge to a collection service that is now threatening to ruin our credit. I would advise anyone reading this to NOT use Concierge Choice or Ann Cummings medical practice.

Dr Bhatt is the BEST doctor I have ever seen! I'm still trying to find a doctor than is 1/4 the…read moreperson she is! Dreadfully sad that she left the practice.

It really is the most depressing experience calling here to get an appointment. I feel like saying…read moreto the staff, I'm sorry you hate your job. I'm sorry you have to answer the phone. I'm sorry if you're stressed and don't have enough appointments to go around. It's just a demoralizing experience to have sarcasm, rudeness and impatience creeping into just about every single conversation I've ever had with this office. It's like these people don't even LIKE dealing with patients, that much is clear. I don't know why they sign more and more people up with the doctor you have because the result is, it's a month's wait at least to see your own doctor even if the matter is urgent. Their website advertises 'world class care'. They forgot that you have to actually talk to someone to access this care when they wrote that statement. This health system is very broken.

My experience with this place is terrible. I can not say negative things about the doctor, they…read morewere ok. Everything else was terrible, especially front desk. When my doctor left the practice and it was not possible to switch to another doctor I switched to another practice. I do not recommend this place.

Today I needed to get in touch with my doctor and despite her being unavailable at the time, my…read morerequest was answered by a man named Marvin who was incredibly helpful and kind and returned my call. I had braced myself for an uncomfortable experience after the last time (3 months ago) with a different person, but was very pleasantly surprised, and relieved.

I needed to establish a relationship it's a new doc after moving to Marin. I waited 3 months for…read morean appointment here. I showed up 30 min early as paperwork is always needed. 5 min before my appointment time, the front desk informs me I need to provide my Drivers license and insurance card. I did t have my insurance card, rather, I had to find a picture on my phone of the card. Right at 3:30 ( my appointment tine) the doctor comes out and tells the front desk to reschedule me as too much time is already passed and we won't get anything done. They wanted me to come back for the next available appointment: in 3 months! I was able to get in at another doc in only 2 weeks. And, I offered to pay cash for my first visit....not an option....

I love this place and my care, everything in one place, and love my primary care Doctor…read more The messaging portal gets fast replies. They post lab results there so I don't have to ask for copies. Only caveat, it can sometimes be difficult to get someone on the phone.

Awesome care, warm friendly staff - I have had excellent outcomes. There are four disabled places,…read moretwo of them are quite far from where I happen to prefer to enter. Only two of the disabled spaces easily accommodate a motorized wheelchair unloaded on the side. More disabled places that fully accommodate motorized wheelchairs would be helpful. However, it is a really large parking lot with many available spaces so usually something can be worked out! All in all my experience has been wonderful! I think it's the best most comprehensive care I've ever had in my life! I highly recommend One Medical at the Greenbrae Bon Air Center!

My boyfriend loves Dr. Clark-Sayles. He's been coming to her for years and I had the pleasure of…read moremeeting her a couple months ago. Her bedside manner is great and she is very thorough in her diagnoses. She literally saved his life years back when he had to have an emergency surgery. Now she does his annual care and he continues to rave about her care. The building is very clean and everyone who works here is very pleasant. There's a pleasant and inviting yet professional waiting room with a surprisingly good selection of magazines. Not that I base my choice of doctors on something like that... If she didn't have such a long waiting list - I would request Dr. Clark-Sayles as my primary care physician. She's warm and nice to talk to, and I would trust her to find anything wrong with me.

I just love Dr Rosenthal. She is thorough, really took the time to listen, and has helped me a lot…read morein just two visits.

Dr. Yee is the best of the best of doctors. Best doctor I…read moreever had! Compassionate and an expert practitioner. Dr Alice Yee is a true blessing!

I've seen many doctors due to a complicated medical history, and I can say with absolute certainty…read morethat Dr. Yee is one of the best physicians I've ever encountered. She is a brilliant diagnostician who identified issues before specialists did and even corrected misdiagnoses. Her clinical instincts are impeccable, and her ability to treat the whole person (not just a symptom) is rare in medicine today. Beyond her incredible mind, Dr. Yee truly cared. She listened - really listened - to every concern. I always felt heard, supported, and in incredibly capable hands. While I'm devastated she's moved into concierge medicine, I fully understand her decision. The system doesn't always make space for doctors like her - the ones who take the time, ask the right questions, and treat you like a person, not just a chart. Dr. Yee set the bar impossibly high, and I miss her deeply. If you have the opportunity to be under her care, consider yourself incredibly lucky.