I am changing my review after a recent office visit - what a difference There was a short wait and…read moreDr Rubin was pleasant, informative, interested and thorough. I was impressed and hope this becomes the norm. My elderly mother has been a client of Dr. Rubin's for many years. I have accompanied my mom to visits and we have had to wait for more than an hour each time. I have found Dr. Rubin to be rude and short with both me and my mother. She flat out said that her concierge service is "less than what cable costs" and my mother should join to avoid waiting.

Signed on for thousands of dollars to be a concierge patient. Sent WRITTEN instructions to not…read morecharge my credit card for quarterly fees before they spoke with me. They charged me without speaking to me first and my husband was still with his concierge doctor. Tried to make a simple zoom appointment with the incompetent staff for weeks. Most times I called the line was busy and when I did get through I was put on hold. Then when I told a friend (whose husband is a doctor) she informed me they had the same issues with Dr. Rubin's staff and quit her practice.

I cannot recommend Colette Caldwell, PA highly enough. After seeing two orthopedic surgeons and my…read moreprimary care physician, all of whom believed my injury was related to my ankle, Colette correctly diagnosed a severely broken foot within five minutes of evaluating me -- something that had been completely missed for weeks. She immediately recognized key clinical signs that had been documented in every prior visit but never fully addressed. In particular, she identified that my foot being cold to the touch was not due to recent icing (as previously assumed), but instead a more serious issue directly related to the misdiagnosed injury. That level of insight, pattern recognition, and clinical intuition was remarkable. Beyond her diagnostic skill, Colette was attentive, decisive, and compassionate. She listened carefully, connected the dots quickly, and explained everything clearly, which was incredibly reassuring after such a frustrating and overwhelming experience. Colette quite literally changed the trajectory of my care. If you are looking for someone who truly understands what they're seeing -- and who will advocate for you when something isn't right -- she is exceptional.

Taylor in Urgent Care is an absolute gem. I had a very challenging experience recently and she has…read moreguided me every step of the difficult way. My best friend is now having an issue and I suggested Taylor for his care and she is also going above and beyond for him. Her bedside manner is top tier, she listens and truly cares. Taylor thank you for restoring my faith in the healthcare system!

I wanted to add my 5 star review for Alexis Guy Brandon, as well. She has been the mainstay of my…read moremother's care within Hampton Health for many years. Alexis is on top of it to an extent I've never experienced before. She's extremely knowledgeable and what she doesn't know she will find out - in a heartbeat. She makes herself available to her patients and their families, giving them a comfort and security. She is collaborative in her approach which I find very important, since aging and decline brings constant change that needs to be managed. My mother and I are very appreciative for her capability, compassion and loving care over these years.

I too am writing in praise of P.A. Alexis Guy Brandon, who has taken excellent care of my 86-year…read moreold father for the past two years. To say that she has been a godsend isn't an overstatement. She is the most competent, compassionate and thorough health-care professional I have ever had the pleasure to work with. She cared for my father as if he were family, and constantly kept my brother and me apprised of his changing health issues. When we had questions or concerns, she always responded promptly, even when she was out of the office or home with her baby. Her dedication to her patients is admirable indeed! I know my father, brother and I will miss her now that she is no longer with Hampton Health. And I have no doubt that future patients will be equally fortunate to have Alexis advocate and care for them.

Nothing against the nice ladies working in the office but the Doctor himself could do a much better…read morejob at making his patients feel comfortable. Yes, we know you are a doctor and your time is considered more valuable than "common" people but if you want to keep more patients, work on your bedside manner.

As a patient, he's been one of the most impeccable doctors I've ever had. Very attentive and well…read morecared for since I've been in his care. Couldn't say better things about his staff and wonderful work he's provided for me over the years.

Dr Bhatt is the BEST doctor I have ever seen! I'm still trying to find a doctor than is 1/4 the…read moreperson she is! Dreadfully sad that she left the practice.

He was my doctor since I was a teen. Dr Tagavhy who now runs the business is fantasticread more

Dr. Macallister is in my top three favourite doctors. He has amazing communication skills, starting…read morewith being a great listener. He is honest but also offers hope. He provided resources that helped me feel empowered. He was organized in presenting his thoughts and why he felt the way he did. You knew he had done his homework reading up on the case and was more than familiar with the child's case before he met with us. We felt cared for and much more than just a number on his waiting list to get to. It wasn't just about the problem or medications we felt real empathy from him. He asked good curious questions to ensure we were getting the correct diagnosis. He worked collaboratively with his colleagues. He was an advocate in addition to acting as a doctor.  Dr. Macallister has genuine concern for his patients and excels at being a doctor and a human.

Dr. Dijkstra (now Dr Tagliaferre, she just got married) is one of the best doctors I've had - she's…read morejust wonderful. She makes her patients feel at ease, is very knowledgeable, and gives balanced and measured advice. She also goes above and beyond for her patients...I was in a pickle at this year because I found out my ob/gyn practice didn't accept doulas (they hadn't informed me, and I was 3 weeks away from delivering). Unfortunately most of the other practices were already booked and not accepting new patients. Dr Dijkstra empathized with my predicament, made a few calls and found me a solution. I was relieved and grateful to both her and her staff.

Dr. Tagliaferri is an amazing physician. She is seriously brilliant - very up to date with current…read moretrends in medicine and has a wonderful and kind demeanor about her that makes you feel comfortable, trusting of her expertise and in very capable hands. I saw her recently for cardiac symptoms that I was experiencing (as a young and athletic female, I'm not exactly your typical patient who has heart troubles). Dr. Tagliaferri listened to my concerns, asked key questions, and then thoughtfully explained potential diagnoses...it was easy to speak to her and I could clearly understand what she was thinking. I really appreciated that she did not dismiss my concerns because I am an atypical patient; she was very thorough. I am so, so glad I went to see her because I was referred (very quickly due to Dr. Tagliaferri's perseverance - she got my appointment moved up by a week and a half!) to a top-notch cardiologist who is very concerned about ruling out a serious issue. She even told me questions that I should ask the cardiologist! Dr. Tagliaferri really took the time to listen, investigate and understand what I was experiencing and I am truly grateful for her knowledge, compassion, and attentiveness. It makes me feel so much better to know I can put my health in such good hands.

I love this place and my care, everything in one place, and love my primary care Doctor…read more The messaging portal gets fast replies. They post lab results there so I don't have to ask for copies. Only caveat, it can sometimes be difficult to get someone on the phone.

Awesome care, warm friendly staff - I have had excellent outcomes. There are four disabled places,…read moretwo of them are quite far from where I happen to prefer to enter. Only two of the disabled spaces easily accommodate a motorized wheelchair unloaded on the side. More disabled places that fully accommodate motorized wheelchairs would be helpful. However, it is a really large parking lot with many available spaces so usually something can be worked out! All in all my experience has been wonderful! I think it's the best most comprehensive care I've ever had in my life! I highly recommend One Medical at the Greenbrae Bon Air Center!