I was stressing out about my truck when my engine blew up as it's my house and my business and my…read moreoffice is on the west coast with all my mechanic friends. The Forman gave me options and that calmed me down so I went with it. The driver showed up with a sturdy looking truck and knew what he was doing. The temperature was around zero and on the way to the shop that I was being towed to the drivers radio was communicating with the other drivers and they were busy! I then was told about the profit margin in the tow business and it is about the same as mine.. I always thought that they just rolled around in money! Anyway, the tow went well and the billing was easy, the price was what I expected and now I sit and wait for the dealer to fix my truck

I have been a long time loyal customer of the establishment for many years and where as in the past…read moreI have given them 5 star reviews, unfortunately as of my recent experiences my rating has changed and they have lost a customer. I recently brought my Lexus there telling them the a/c was blowing heat and I need it fixed. They called me back to tell me that my car had a several zones that needed to be checked and that at paying them an hourly rate I'd potentially be looking at spending thousands to repair it. I was also told that because my car was older (2009) that I may not want to spend money repairing it. I was charged a diagnoses and asked to pick up my car. I brought it home and googled how to fix it myself. With spending less than $100 and less than 10 minutes of labor, I changed the cabin filter ( packed with dirt & leaves), I popped the hood and cleared where the air flow foes into the car ( packed with dirt & leaves) and put in a can of refrigerant. What do you know, my a/c now works perfectly. I brought the same Lexus to them a few weeks ago to fix a shaking coming from the front driver side that caused a light to come on the dash. They called me back to tell me that my car had 4 codes, something going on with my exhaust and as far as the front end I needed struts of which they could only find 1 at a cost of $1000. And again told my car isn't worth investing in/ charged me a $131 diagnostic fee for a incorrect diagnoses. I took it to a mechanic on State st. in New Haven who for $1000 fixed my front and threw in a oil change.. The crazy part was I DIDN'T NEED STRUTS!!!! Aside from I replaced both air filters under the hood and what do you know.. NO MORE CODES!!! I recently brought my BMW X5 there to be repaired for going into limp mode. After about 3 visits and $100's spent on they're guessing, I never got 2 miles of driving out of it. I took the truck to State St. and by my explaining the problem without the truck with me, he told me I had a bad throttle body. Less than $400 later my truck is back on the road like it never left. I brought my mothers Jeep Liberty there to repair the heat/ charged $100's and 2 weeks later she has no heat. I sent my sister there to have her Hyundai Sonata, they told her the repair cost would exceed the value of the vehicle and that she should consider buying another car. She took the car to State St. and for a fraction of what Bruneau's was charging, put in another engine and had her back on the road in a couple of days.. I've been riding with this business for years, recommending them to several people over the years and how I've been dealt with lately is unfortunate but my business and support isn't valued there. I've learned that either I'm a better mechanic than they are (I'm not a mechanic) or they put forth no effort in fixing my cars.

I wound up with a flat tire in the Stop & Shop parking lot across the street from Plunske's. No…read moreproblem, I figured: I know how to change a tire. But it was a rental car, and I immediately discovered there was no spare tire -- just a device to inject fix-a-flat goo and compressed air into the flat. I'd never seen such a device before, so I walked over to Plunske's and asked for their advice. The first person I spoke to dropped what he was doing to help me figure out how to use the gizmo. I returned to my car, reinflated the tire, and drove it to Plunske's. There I encountered a second employee -- Dan, I think -- who was just as friendly and even more helpful. He removed the tire, carefully checked it visually for holes or leaks, immersed it in water to look for bubbles (and found none), replaced it on the car, made sure it was properly reinflated, and sent me on my way. The whole process with Dan took about 30-40 minutes, and he couldn't have been nicer or more thorough. I'm very grateful for the assistance of both people who helped me at Plunske's.

I got stuck on the Wilbur Cross Parkway (Rt 15) and AAA said I had to contact a local tow company…read more I called Plunske's and they were very polite, answered all my questions (I was panicked) and got my car safely off the parkway and towed it to where I had asked them to. Very happy with their service.

I had to have my F-250 towed because a plug broke in the head of the Triton engine. I couldn't…read moreextract it so I took a tow to the Ford dealer. I usually don't like dealing with towing companies. I've been ripped off and had my car mishandled. My experience with RJ Shore was completely opposite and I can't believe I'm giving a tow company a highly positive review. The only negative was they were a little late due to a miscommunication. No big deal. I had the time. Stephen my tow truck driver was just great. Super positive experience. He was polite, courteous, careful and friendly. Based on my experience with Stephen as a driver I wouldn't hesitate to recommend RJ Shore's towing services especially with Stephen doing the towing. He is a wonderful asset to their operation! Kudos! You've gained a new regular customer.

My husband and I have taken both are vehicles here and have had nothing but excellent service…read more Chris at the front communicates well throughout and is always so accommodating to fit our schedule. We will continue to go here and find it is similarly priced to other places.

Some jerks stole all four of my wheels and tires and I was really stressed out and needed someone…read moreto tow my car, in the rain, on a Saturday. Thankfully Merola was really awesome and hooked me up with a AAA affiliated towing company who got dummies on my car and they got me off the road and into the shop within 2 hours of me calling. They were so helpful in helping me navigate what to do next with my claim and I am so grateful that my friend recommended them. They are fair and will not rip you off. I highly recommend.

I called this place to get a twilight bulb in. They took me immediately right before lunch when…read morethey were really busy. The gentleman put in the bulb and when I tried to pay him he simply said " had a good day" There still are decent people in this world.

Brought my wife's car to be fixed after she was hit in a parking lot. They did an excellent job,…read morethough communications could be better, and the wife was more thrilled that they detailed the inside and outside of her car than about the repair (she thought it was an excellent repair as well). Will definitely use them again.

Lousy workmanship,new damage caused while fixing the initial damage to be repaired.Time involved in…read morerepairing the vehicle was overextended.Do not recommend!

John could not have been nicer or more knowledgeable. We had a fender bender, John and his team…read moredelivered our car in pristine condition. You could not even tell that it was in an accident. The quality of their workmanship was excellent. Our questions were answered satisfactorily and we were so pleased as "rookies" that they took their time to help us. We are so happy and would strongly recommend them!

Great service, efficient and high quality work at a reasonable price. Angel was so friendly,…read moreprofessional and knowledgeable! Amazing to work with... so glad I went here!

These guys have gone above and beyond for me and my car needs. Those like Steve, John, Craig, and…read moremany others that work there are humble and honest. I don't trust people to work on my vehicles generally, but these guys are the only exception. Highly recommend.

The service is excellent and they are so honest. Best place around Milford for car…read morerepairs!!!Highly reccomend!!!

Many many Thanks to all at Hamden Auto Body for their kind and professional service. They were not…read moreonly fast but went out of their way to find us the parts we needed at a reasonable price. Being on a budget this was beyond appreciated. We were visiting from Los Angeles and were thrilled they were able to fit us in as well as the work being top notch. I highly recommend them to anyone in the area. Thanks Again, Kelly Thompson

I had a tree limb fall on my almost-new car which left dents on the top and corner of the roof just…read moreabove the driver's side door. I asked for a recommendation of a body shop from my very trusted mechanic and he instantly recommended Hamden Auto Body. I can't say enough good things about the shop and staff at Hamden Auto Body. They made the process of getting my pretty little car back to looking brand new easy and mostly painless. The worked with me and my insurance company and kept me informed the entire way. Joe and everyone at the office were professional, pleasant, friendly and kind. They even picked me up (I live in town) to give me a ride to the shop to pick up my car. And, I was so pleased to see that not only were the dents and scratches fixed, but the car's interior had been detailed as well. The car looks like the day I picked it up at the dealership. Thanks Hamden Auto Body!