broke feening for a quick dollar. towed my aunts car when she came to visit for ten minutesread more

Absolutely disgusting pieces of garbage people who work here. Towed my car for no reason and they…read morewere not authorized to by my parking lot. Worst of the worst kinds of people here. Disgusting.

I wanted to give a shout out to the most patient mechanic in the world who put up with me needing…read moreall kinds of reassurance that my car was ok to drive. He told me I could drive to California and be ok. I'm still laughing. Lady in the shop super friendly. Looking forward to doing business with them !

propane refill and couldn't be more impressed! The lady inside was absolutely amazing--super…read morefriendly, helpful, and made the whole process smooth. Jon did a great job filling up the tank quickly and efficiently. No long waits, no hassle--just fast, professional service with great people. Highly recommend if you need a refill or any other service. This place is top-notch!

I was stressing out about my truck when my engine blew up as it's my house and my business and my…read moreoffice is on the west coast with all my mechanic friends. The Forman gave me options and that calmed me down so I went with it. The driver showed up with a sturdy looking truck and knew what he was doing. The temperature was around zero and on the way to the shop that I was being towed to the drivers radio was communicating with the other drivers and they were busy! I then was told about the profit margin in the tow business and it is about the same as mine.. I always thought that they just rolled around in money! Anyway, the tow went well and the billing was easy, the price was what I expected and now I sit and wait for the dealer to fix my truck

I have been a long time loyal customer of the establishment for many years and where as in the past…read moreI have given them 5 star reviews, unfortunately as of my recent experiences my rating has changed and they have lost a customer. I recently brought my Lexus there telling them the a/c was blowing heat and I need it fixed. They called me back to tell me that my car had a several zones that needed to be checked and that at paying them an hourly rate I'd potentially be looking at spending thousands to repair it. I was also told that because my car was older (2009) that I may not want to spend money repairing it. I was charged a diagnoses and asked to pick up my car. I brought it home and googled how to fix it myself. With spending less than $100 and less than 10 minutes of labor, I changed the cabin filter ( packed with dirt & leaves), I popped the hood and cleared where the air flow foes into the car ( packed with dirt & leaves) and put in a can of refrigerant. What do you know, my a/c now works perfectly. I brought the same Lexus to them a few weeks ago to fix a shaking coming from the front driver side that caused a light to come on the dash. They called me back to tell me that my car had 4 codes, something going on with my exhaust and as far as the front end I needed struts of which they could only find 1 at a cost of $1000. And again told my car isn't worth investing in/ charged me a $131 diagnostic fee for a incorrect diagnoses. I took it to a mechanic on State st. in New Haven who for $1000 fixed my front and threw in a oil change.. The crazy part was I DIDN'T NEED STRUTS!!!! Aside from I replaced both air filters under the hood and what do you know.. NO MORE CODES!!! I recently brought my BMW X5 there to be repaired for going into limp mode. After about 3 visits and $100's spent on they're guessing, I never got 2 miles of driving out of it. I took the truck to State St. and by my explaining the problem without the truck with me, he told me I had a bad throttle body. Less than $400 later my truck is back on the road like it never left. I brought my mothers Jeep Liberty there to repair the heat/ charged $100's and 2 weeks later she has no heat. I sent my sister there to have her Hyundai Sonata, they told her the repair cost would exceed the value of the vehicle and that she should consider buying another car. She took the car to State St. and for a fraction of what Bruneau's was charging, put in another engine and had her back on the road in a couple of days.. I've been riding with this business for years, recommending them to several people over the years and how I've been dealt with lately is unfortunate but my business and support isn't valued there. I've learned that either I'm a better mechanic than they are (I'm not a mechanic) or they put forth no effort in fixing my cars.

I use them for my small business in new haven if someone parks in our private lot. They have always…read morebeen friendly and a very quick response time. I have a small narrow lot, and they come with a flatbed if I tell them to accommodate the tight space. I've always been happy with their services

Catapano towing company is run by nothing more than crooks. I needed a tow late at night(1am) after…read moremy tire blew out on the highway. The man that came to me took well over an hour to get there due to (high demand) and when he arrived he didn't speak a single word to me. After failing to remove the flat he insisted the only option was to tow it to their shop. I said alright it is what it is and started walking over to the cab of his truck where he promptly stated that I'd have to find my own ride. Standing there in shock, he then literally slammed his door and left me on the side of the highway. I had no option but to take an Uber to their shop at 2am to grab my personal belongings, including my house keys! Absolutely ridiculous. Come the next day I tried to pick up my vehicle and they attempted to charge me $800 for the tow and services. Attached to the bill were "equipment fees" and "night rate" along with the price of a new tire at $400 before labor. I drive a 2014 Honda Accord. These tires go for a max of $200 a piece. Not to mention that he insisted I pay cash. I knew he was a joke after hearing that, I negotiated down to $600 and promptly left. Don't recommend to anyone. Complete scammers and i plan on filing a police report.

Tony showed up to tow my car and was immediately belligerent. He was incapable of answering…read morequestions and racist towards the other people in my car. Then he proceeds to be creepy towards my 19 year old niece. You would be better off pushing your car down I-95 to Milford.

He took a fat dump in my car left it there and then processed to take my bumper off tooread more

DePalma's Garage has generations of knowledgeable mechanics who are masters at what they do. I am…read moregrateful for their professionalism, expertise, and above all else, their kindness. They make me feel safe and secure in my vehicle and never rip me off. Why go anywhere else ? Thank you Cord and Cord JR. for your years of care and amazing service.

Comprehensive - checked car to see what issue was. Very…read moretimely service! Highly recommend!

I was involved in a car accident and this is the garage that showed up to tow the car I was…read moredriving. Upon my request for the car to be towed to the garage where I picked up this car as a loaner, the driver, also the owner, insisted it had to be towed to his garage. This wasn't the worst of the experience! The following day when I learned he should have towed it to where I requested, I called him to discuss. He was belligerent, nasty and dishonest. There is no way I would recommend this business to anyone.

I needed a trailer hitch installed ASAP, so I began calling around. Most said they won't install…read moreit, or couldn't do for a week later. Vic said he would do it first thing the next morning. He offered me a loaner car! Two hours later it was done perfectly and when I asked him how much he gave me a price almost half what Pep Boys wanted! Considering that 95% of his business is maintaining Police cruisers it's fair to say his reputation is excellent. I don't know what the negative reviews are about this was not the same guy I dealt with.