This is a beautiful home and it was easy to follow the steps on the app to get the key to open the…read moreproperty.

I appreciate the legal insight they offer for my property management. I would never use anyone…read moreelse. Great experience.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

APG Properties is a great property management company! We have been with them for 10 years and the…read moreservice has been amazing. Any request I have had, has been handled quickly, professionally, and with ease! The team is very nice and ready to help alwaysI highly recommend APG!

Worked with Leonard and Up Property Management for 2.5 years. I lived several states away from the…read moreproperty and required someone that would take care of it as if it was their own. Leonard and his team achieved just that. There were a few times that extensive repairs were required on the property and every step of the way I felt that things were being taken care of swiftly and thoroughly. When it came time to sell and the property was handed back over, it was left in pristine condition. This speaks volumes on Leonard's positive relationship with the tenants and his care for the property. I wholeheartedly recommend Leonard and Up Property Management to handle your property.

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

Very prompt and helpful. Jeffery K. patiently heard us and identified our problem. They provided…read moreus with the Plumber who was very efficient and knew his job will definitely recommend using their services.

As a handyman and plumbing vendor for Progressive Management Company for more than three years, I…read morehave had nothing but positive experiences in every aspect of our working relationship. I would especially like to recognize Jeff Kontorovsky. He is diligent, honest, and exceptionally knowledgeable in all aspects of property management. Jeff consistently goes above and beyond to ensure that issues are resolved promptly and professionally for both property owners and tenants. He is responsive, organized, and genuinely committed to providing outstanding service. His professionalism, integrity, and dedication make him a pleasure to work with, and I highly recommend him to anyone seeking an exceptional property manager. To property owners: Progressive Management Company is, without a doubt, one of the most reliable and honest property management companies I have ever had the pleasure of working with. As a vendor who has worked closely with their team for over three years, I have seen firsthand their commitment to professionalism, transparency, and excellent customer service. I highly recommend Progressive Management Company to anyone looking for a trustworthy partner to manage their current investment properties or future real estate ventures.

I started working with IPM to manage my properties about a year ago, and I couldn't recommend them…read moreenough. Elly has been an absolute delight to work with, and her ability to seamlessly manage my properties has taken a huge weight off my shoulders. The entire experience has been smooth, professional, and stress-free.

As a property owner, I can't say enough good things about Investor's Property Management. Paula…read moreruns an incredibly well-structured and organized company that truly takes the stress out of property ownership. Elly has been a pleasure to work with -- always professional, attentive, and quick to communicate with both owners and tenants. A huge thank-you as well to Jeff, Kelsi, and the entire maintenance crew for their efficiency, reliability, and positive attitude. Every service request is handled promptly and with care, and the quality of work consistently reflects the great value this company provides. Investor's Property Management has exceeded every expectation -- an absolute 5-star team through and through!

I hired TPM to manage our investment property in 2015, and in 2024, they listed and sold it within…read morea month. Brenda and team operates with the highest level of integrity and expertise. Over the ~10 years, she went above and beyond--assisting with renovations, meticulously screening tenants, and ensuring we never had more than a month of vacancy. The attention to detail was outstanding, from videotaping the property's condition to promptly addressing maintenance needs and handling payments and deposits seamlessly. The real estate sales process was just as flawless. If you're looking for a top-tier property management and real estate team, I 100% recommend TPM! P.S. to Mike E. - Qualifications do count.

DO NOT WASTE YOUR TIME WITH BRENDA SIRAGUSA. Unprofessional, rude, and incompetent. She is one of…read morethose realtors who will not take you seriously if she feels in any way you do not qualify. Save yourself the frustration of dealing with someone like this. Look for someone better, you deserve better. Trust me.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

Been using WGPM service since 2016, Blake and his team is always professional, fast responding,…read morequick to act and taking care of both our property and out tenant. Highly recommended.

Review for Cambridge Apartments - Management Only…read more I moved into Cambridge Apartments in July. While the maintenance staff has consistently been prompt, respectful, and effective, the management experience has been extremely poor and disorganized. When I first moved in, the on-site manager at the time was difficult but at least communicative. However, she was frequently late, left early, and was often absent for days at a time. Despite being barely present, my car was towed for expired tags the day after I moved in, even though I had informed her I was in the process of resolving the issue and parked exactly where she instructed me to. After that, there were multiple temporary managers who rotated through the office and never seemed to last long. A few months later, Raeseanna Lightner became the property manager, and since then the situation has significantly worsened. I've seen a noticeable number of tenants move out since her arrival, and I now understand why. Communication from her is essentially nonexistent. Phone calls are not returned, emails go unanswered, and tenants are not notified of issues unless absolutely forced. Basic communication seems to be avoided altogether. Here is the situation that led to my eviction notice: In October, I informed Raeseanna on the 2nd of the month that my rent would be late and that I would pay as soon as possible. She informed me I would receive a late notice, which I understood. After receiving the notice, I went to the office that Friday and told her I had the funds and would be making the online payment that evening. She told me not to worry and that I had until the next day. I completed the payment that night. I saw her again shortly after, and she said nothing to indicate there was an issue. I had no reason to believe the payment did not go through. On November 25, I came home from work and my son handed me a letter he found under our doormat -- it was an eviction notice. The following day, I went to the office and spoke with Raeseanna. I asked why I was never contacted by phone, email, or in person when she had seen me previously. Her response was that it was "not her job" and that I should email the generic property management email -- an email address she herself has access to. I sent the email immediately. What is concerning is that the email was never forwarded, escalated, or responded to. When I requested proof of escalation or contact information for someone above her, none was provided. There was no CC, no forwarding record, and no response. This is especially frustrating because in the past, when online payments didn't process correctly, previous front office staff contacted me immediately, and I came in and resolved the issue without incident. The online portal is still relatively new here and has had problems before. This eviction could have been completely avoided with a single phone call or email. If you live here or are considering moving in: Maintenance is great Management is disorganized, unresponsive, and unwilling to communicate Tenants deserve basic professionalism and transparency -- especially when housing is on the line.

Maintenance Armando did an excellent job of completing my work order. Armando is excellent worker,…read morealways busy. Fred Elliott Fairway Village. Thank you