Amazing they were there on time Great service very helpful…read moreI'm disabled. Very nice awesome job

Awesome ride. He arrived early and was waiting outside when I opened the door. Friendly and super…read moreknowledgeable. Gave him an address and he knew where to go, didn't have to rely on Waze. Highly recommended!

I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

if I could give this department 0 stars I would. I have never been closer to crying and screaming…read morethan I have when dealing with TAPS. they consistently rob students with incredibly high parking tickets while making permits financially hard to pay for and providing extremely few spots for those permits. students and spirit groups are routinely denied spaces for large events for bogus reasons and forced to pay public parking even after spending over $700 on a semester long permit. it is truly not worth having a car anywhere near this campus because of this program alone. despite having early morning classs and giving myself extra time I am routinely struggling to find parking and will often have to park somewhere else and. risk a ticket anyways just to not miss my classes.

Never parked in the area before and the signs along the street are spaced very far apart. I found a…read morespot near a corner, the only sign far away said "2 hour parking" in large letters and nothing else legible from that distance, we both thought we were good. I'm sure it's common in the bay area to read parking signs closely, we both thought the large lettering of "2 hour" was the restriction. The signs don't look like any signs in the city. Got a ticket, appealed and explained it was unintentional, but got denied. I was surprised as I'd never gotten a parking ticket before and the picture they took shows no sign before us and the giant "2 hour sign" in the distance. But, UC Berkeley parking seems to leverage ignorance of new parkers and sparsely posted signs. It's reasonable to say I should have gone up the hill to read the sign closer. I definitely will now.

Sooo patient! I had misplaced my phone and he kept calling and calling me until I found it. Never…read morerushed me at all though he knew I did not have lots of time to catch a plane. Kept me calm and we arrived in time!

Great service, on time for my 4am pickup. Bob was fun to talk to, very serious about his work.read more

I have been using On Time Limousine for more than ten years, and I have never been disappointed…read more They are always punctual and communicate well about timing, etc. In this era of ride-sharing apps, On Time Limousine is a car service that you can really count on to get you where you need to be. You don't use On Time Limo because it's the cheapest option (it's not) but you use them because they will reliably show up and get you to your destination on time.

We hired a town car for my daughter's prom. James and the staff at On Time were so friendly, funny,…read moreaccommodating, and professional that I nearly wanted to attend prom myself! The driver, Mr. Dean was exemplary and maintained amazing communication; everyone had a fantastic time. I truly appreciate On Time as they made the night extra special.

This cab company has 3 different phone numbers and they don't realize it. I was looking for a…read morewheelchair accessible cab so I called what I thought was three different companies which turn out to be the same company. When I called the third number, the gentleman who answered the phone yelled at me and said how many times are you gonna call me and then hung up on me. How rude and disrespectful and unprofessional.

I honestly wish I could give "0" stars. I attempted to order a cab for a distressed customer that…read morecame into my establishment. She was having no luck finding anyone who would pick her up, so I searched for cabs nearby. They instantly answered and offered to provide service, which was greatly appreciated unfortunately, the lady I ordered the cab for got up and ran out of my store with no explanation. I went ahead and did the due diligence to contact "Bob" letting him know of what happened. He decided to call me at my phone number and proceed to say "Are you dumb? Gas is expensive" to which I tried to explain to him the situation, but he hung up on me. I called back to talk to a manager, and he said he was the manager and continued to be disrespectful. I do not recommend anyone use this service. They are extremely disrespectful and do not know how to conduct business.

Used on and off over years for transport relating to my aging parents. Unfailingly polite and…read morerespectful. Very positive attitude, kind and generous, and patient. Also always gets the job done, meeting or exceeding specific requirements of the transport job, getting there on time or slightly early. Real gold star service.

Marcus is the best! Really appreciate him stepping up and taking care of my family and friends…read moreduring a birthday dinner from Oakland to Sonoma. He was on time, ultra accommodating, most importantly a great driver. Within our party we had several executives. They felt safe and secure. We will 100% request Marcus for any future transportation needs. Thank you, God Bless

Very responsive to our inquiry for a van for a day outing. Very professional and competitive…read morepricing. Aggie (driver) went above and beyond. Would highly recommend MGL to anyone looking for a car service!

The driver was great, and it was lovely to get a clean Mercedes for the trip to SFO. I have no…read moreproblems with the Wright itself and we also got a decent price for the service. However, they have a rule that you're not allowed to contact the driver directly at all. I've never been told not to contact a driver in all the services I've ever used for airport or other pick ups so this seems very odd. They gave me the driver's phone number, but sent me many admonitions never to contact him before during or after the service. I always like to make sure with drivers myself that they understand what time to pick up, that they need to wear a mask, etc., etc. So not being able to do this left me very frustrated and not sure I'd do the service again. UPDATE MGL responded that they only asked me to not contact the driver before the trip. That's not true they sent me several texts that literally say "do not contact the driver before or after the trip" and they went onto continue messaging not to bother the driver as he may be with other clients.

We have used Marvin Transport over a dozen times and this review is long overdue. They are the…read morebest and and are always on time, efficient, courteous, warm and friendly. The cars always clean they are always at our house early to pick us up. they've gone over and above at a time when I totally forgot I booked the wrong day and they found a way to pick us up anyway. Marvin is an absolutely wonderful service and I would recommend them highly to about anyone. Book a ride or excursion. You can't go wrong!

Another excellent SFO drop off. Was great to see Bo again - what a treat. On time , great car ,…read morelovley ride. Thank you.

I cannot recommend this CLS Global Transportation enough. Sharon was our main contact and she was…read moreawesome to work with. She is an amazing communicator who responds quick and gives timely updates, which took all the stress out of planning. We booked the 13-seater sprinter van, and it arrived spotless. The vehicle was clean and looked just like the picture! Our driver, Floyd, was incredibly professional, personable, and accommodating. He ensured we arrived to all our events safely and timely. Planning an itinerary can get chaotic, but Floyd made the bride to be feel less stress as everything was all taken care of and more. If you need reliable, top-tier group transit, book this team immediately.

My friends and I were looking for a party bus for an event in Oakland, and I'm so glad I found CLS…read moreGlobal Transportation on Yelp! Their 20-passenger party bus was the perfect size for our group. Sharon made the booking process incredibly easy and was so helpful in answering all of our questions. Their pricing was also much more affordable than other companies we looked at, so booking with them was an easy decision. We were able to schedule pickup from our friend's house, transportation to our event, and a return pickup and drop-off afterward without any issues. Our driver, Leland, provided 10/10 service. He made sure we had the best experience from the moment we got on the bus by setting up the Bluetooth before we left and making sure the cooler was stocked with ice. He even picked us up a little earlier than scheduled since our event ended ahead of time. Most importantly, he got us to and from our destination safely while making the ride fun and enjoyable. Thank you, Leland, for being such an amazing driver! We'll definitely be booking with CLS Global Transportation again for future events, and I recommend them to anyone looking for reliable, affordable, and excellent party bus service.