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    Castro Concepts

    4.7 (35 reviews)
    Open 7:30 am - 6:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Castro Concepts

    Home automation repair

    Home network installation

    Component automation

    3 More Services

    Security system installation

    Security system repair

    Home system automation

    Castro Concepts Photos

    Recommended Reviews - Castro Concepts

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    Reviews With Photos

    Teagan M.

    Castro installed some ethernet ports throughout the house. They were very professional and great communicators the whole time, and worked with me even though the attic was difficult to work in, and my location was super remote. Would recommend, pretty much the best around when it comes to low-voltage installs!

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    5 months ago

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    Juan C.

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    7 months ago

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    Juan C.

    Castro Concepts appreciates your feedback.

    Helpful 1
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    2 years ago

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    Juan C.

    Hi Mina, we appreciate your review and are happy to have helped!

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    1 year ago

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    Juan C.

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    2 years ago

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    Juan C.

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    2 years ago

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    Juan C.

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    2 years ago

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    Juan C.

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    4 years ago

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    Juan C.

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    Photo of Teagan M.
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    5 years ago

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    Juan C.

    Hi Teagan, thank you for your review. You were great to work with!

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    5 years ago

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    Juan C.

    Hi Sev, thank you for your review. You were great to work with!

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    3 years ago

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    Juan C.

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    5 years ago

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    Juan C.

    Hi Fred, thank you for your review. You were great to work with!

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    3 years ago

    Business owner information

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    Juan C.

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    5 years ago

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    Juan C.

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    3 years ago

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    Juan C.

    Thank you for your feedback, Amanda! We’re always happy to help!

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    3 years ago

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    Juan C.

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    2 years ago

    They responded in a timely manner. Knowledgeable in what they do. I'm happy on how the installation went and the results. Thank you

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    Juan C.

    Hi Abby, we appreciate your review!

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    4 years ago

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    Juan C.

    Hi Rob, thank you for the review. It was a pleasure working with you!

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    4 years ago

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    Juan C.

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    4 years ago

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    Juan C.

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    5 years ago

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    Juan C.

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    5 years ago

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    Juan C.

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    4 years ago

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    Juan C.

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    5 years ago

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    Juan C.

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    4 years ago

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    Juan C.

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    4 years ago

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    Juan C.

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    4 years ago

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    Juan C.

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    4 years ago

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    5 years ago

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    Juan C.

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    5 years ago

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    Juan C.

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    4 years ago

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    4 years ago

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    Juan C.

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    4 years ago

    Juan showed up on time was very effective with communicating & kept his areas really clean! 10/10 Recommend!

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    Juan C.

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    4 years ago

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    Juan C.

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    5 years ago

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    Ask the Community - Castro Concepts

    Review Highlights - Castro Concepts

    I called Juan at Castro Concept and he came out and fixed the issue and upgrade one of my camera.

    Mentioned in 23 reviews

    Read more highlights

    APS Security Systems - Be Secure! Call Us Today And Get the Quality And Service You Deserve.

    APS Security Systems

    (128 reviews)

    Canoga Park

    We had an issue with our alarm and Aaron came out personally to handle it. It was an issue with a…read moremotion detector and while he was here he helped us add some codes to our alarm and answered a bunch of questions for us. Great service! This type of personalized service is why we switched from ADT to APS! Many thanks to Aaron!

    I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.

    Get Wired Tec

    Get Wired Tec

    (78 reviews)

    Solomon and his team do a great job at automating any system that you need in your home. He…read morebeautifully set up our surround sound speakers and automated all of the technology through one remote! Would certainly use him again in the future and would recommend him and his team for any work!

    I hate leaving negative reviews, but my experience with GetWired Tec was bad enough that I feel…read moreobligated to warn other customers. What started as a simple smart home / entertainment installation turned into a complete disaster. First, communication was poor from the beginning. It took weeks and multiple follow-ups just to get a response and schedule an appointment. When the technician arrived, things quickly went downhill. During the installation process, my media console was scratched and chipped after equipment and devices were carelessly moved around and placed directly on the surface. I documented the damage with photos. Even worse: the installation itself did not work properly. After the failed install, I was approached directly by the technician, Juan, who suggested working "off the books" outside of GetWired Tec to supposedly fix the issue for $125. Trusting that he knew the system and could correct the problems, I agreed and paid him via Zelle after he installed an additional HDMI switch device he recommended I purchase. Within less than 24 hours, my entire entertainment setup began malfunctioning: * Inputs stopped working * Audio started cutting in and out * Devices failed to power on correctly * System reliability completely collapsed My setup was functioning before this service. Now I will have to pay another company potentially hundreds of dollars to diagnose and repair the damage caused by this installation. I reached out repeatedly to Juan asking him to make this right and refund the money I paid him, but my messages were ignored or met with excuses. At this point, I'm seeking reimbursement for: The $125 I paid directly for the failed repair The cost of repairing/reinstalling my system The damage done to my media console I strongly recommend that anyone considering GetWired Tec proceed with caution.

    ADT Security Services - Ad for the security alarm offer

    ADT Security Services

    (19 reviews)

    My experience has been horrible. Please avoid this company if at all possible. Here are my…read morereasons 1) They wanted to charge me almost $1000 for the equipment. When I said I wouldn't pay that much they waived the fee. Sounds like a good thing, but felt more like a scam to see it I was dumb enough to pay them. 2) they would not honor monthly charge they provided in writing, even when I read the contract back to them. 3) the system did not work, alarms going off in the middle of the night the first 2 days after installation. 4) customer service is not good. Long waits with lots of transferring so I could explain a problem all over again. 5) Because of the above problems I cancelled after 2 days and within the 72 hour cancellation window. They offered to lower the cost for 6 months if I stayed but the experience was so bad I declined. Was told someone would call to pick up the equipment and that my first month fee would be refunded, I called back 1-2 weeks later to check on the status of my refund and was told to be patient. Now 6 months later they are still charging my credit card. When I called to complain I was told I hadn't followed the prescribed cancellation protocol, despite confirming my cancellation with 3 different individuals. When I asked if they thought it was right to charge a customer who never used the service and had called multiple times regarding cancellation, I was told "you signed the contract." So BUYER BEWARE, this is not an ethical company. Take your business elsewhere. I gave them one star because a negative number is not an option.

    I'm giving customer service a 5 but honestly I'm so not happy with the service and equipment…read more Already on two occasions it did not record activity. There was a mother that left her children in a car and the kids were screaming because it was hot. Cameras did not work! Then my neighbor got robbed and her windows were broken my cameras again were not working. To many trouble shooting. I wish I could get out of my contract. Which is another thing I'm upset about. I signed up for a two year contract when I started but when you have equipment installed please read the fine print. I thought I signed my name for a service completed nope not only did I sign for a Installation of cameras but another two years contract The service man just gave me a paper to sign but didn't explain what I was signing. But the people that I talked to on the phone are so nice and professional. I know there is not much they can do. But I think I have another year and I'm out!! I do not recommend at all.

    Castro Concepts - homenetworkinstall - Updated May 2026

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