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    Castores Towing

    2.4 (51 reviews)
    Open Open 24 hours

    Services - Castores Towing

    Vehicle towing

    Castores Towing Towing Photos

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    if you are dispatched this company for a tow I highly suggest calling to change the tow company prior to it being towed. if I could give zero stars I would at this point. I trusted the tow truck driver with the towing of my vehicle scheduled by my insurance driver company after running over a razor blade in an apartment complex, leaving my tire completely flat. While my vehicle was on his flat bed tow truck, the driver hit the awning/ signage at the dealership where I asked for it to be dropped off because we we not able to remove the cover on the wheel to get to the lug nuts and put the spare on. The vehicle was dropped at 4:21am and I was not notified of the damage caused my the tow truck driver until noon!!!! I was finally able to pick my vehicle up that night and see the damage.... The next day I had to then have the vehicle towed out of portland near the Lloyd center to Hillsboro because the transmission would not shift properly. Now Castores towing are denying fault regarding the issues with the transmission and giving me the run around. The damage to my truck should have never happened when being towed. This is complete negligence and unacceptable. I would not recommend this company at all. I will be filing the appropriate documents with the better business bureau and Publishing my concerns/ review to any website I can until this situation is 100% resolved.

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    Photo of Mikhail H.
    5000
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    2 years ago

    Helpful 11
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    9 months ago

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    1 year ago

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    1 year ago

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    2 years ago

    Very good just, appreciate them. They took there time with my car and a made sure I got what I needed.

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Castores Towing came out very fast and was friendly and did a good job. tttttttttttttt

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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Castores Towing

    Review Highlights - Castores Towing

    I was flexible on time, so I can't comment on having to wait at my car for a tow.

    Mentioned in 15 reviews

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    Anderson Towing & Recovery

    Anderson Towing & Recovery

    (43 reviews)

    Absolutely terrible experience. I would give zero stars if I could…read more We went in to retrieve our car and were immediately yelled at and told to get out. No explanation, no professionalism, just straight hostility. All we were trying to do was pick up our vehicle. When we came back, we were suddenly told we needed to make an appointment something that was never mentioned to us before. No signs, no communication, nothing. It felt like they were just making rules up on the spot. So we followed their instructions and made an appointment. When we showed up at the scheduled time, we were left waiting outside for an entire hour. No updates. No one came out to talk to us. Then, without warning, they closed the gate on us. They clearly have no system in place. There's no organization, no communication between staff, and no structure for helping customers. One person says one thing, another says something completely different. It feels chaotic and completely unprofessional. This was one of the worst customer service experiences I've ever had. If you have any choice at all, avoid this company.

    Arrived in about a quarter of the estimated time and the loading process was only a couple minutes…read more Made the whole thing fast and easy. Price felt reasonable for a flatbed tow and it being fairly far away from their base in Hillsboro. The driver was incredibly kind and made the experience way less stressful, will be recommending them time and time again.

    Castores Towing - towing - Updated May 2026

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