Ok, let me start by saying that if I was reviewing the tow truck driver, he would get five stars…read more After my day, I was so grateful to have such a gentle soul, especially since the drive to my place was a half hour. He spoke little English and my Spanish...well, I know more of the naughty words than the proper ones. I can greet the heck out of you though! But we seriously made it work (it's amazing how easy it is to talk with folks when you are willing to listen and hear them!). Like I said, this sweetheart gets five stars and treated me and my car with total care. Now, the shit show where I started by doing delivery driving. Residential neighborhood in freaking Cornelius (no offense my friends out in the WAY out but y'all are waaaay out) and I get a flat. I have a city car (aka Smart Car like = TINY = NO SPARE) so I have to get a tow but it is Sunday, 6pm, meaning that there are zero tire places open, even if they tow my ass to Beaverton. Oy... I call my insurance carrier which provides me with free roadside assistance I last used eons ago. I call and they say I will get a text an tow company says about 1 1/2 hours because it is peak time - of course... Yes, thankfully I am safe, shaded and have AC (FYI, it is 95 degrees out so sitting in idle in a little metal oven is.... not ideal). I tap on my phone cleaning the email house out and then realize it is approaching two hours (now 8pm...). I pull up the text for tracking and it seriously just says the initial eta ... so I call the company and get a lady who practically screams into the phone at me barking for information. I keep repeating that my insurance company requested, I have an order number and a text from the company which is what I got the number from. She starts acting like I am a moral and saying that they never sent anything. Then she changes that to they did not send it correctly but she keeps saying they cannot help me and I need to call the insurance company but it will be AT LEAST another hour once they get what they want to even order the tow. So, I call the insurance company... who states that they do not know why the company did not receive and swears they are ordering it from somewhere else since the company was so rude and also would take so long. I get another text with a different company. I then five minutes later get an updated text with Castores Towing and my phone starts ringing with them calling me. It is the same very angry woman who immediately starts in on me saying they got another request from the insurance company (you know the request that they never got that apparently they now did?) and it is wrong and starts telling me how to submit it. I really made her mad when I said I do not understand as I do not work there. I just hung up on her yelling and called the insurance AGAIN... saying it has now been almost three hours, my car's battery is acting sketchy as I have had to be running AC this whole time. She called Castores and apparently she was suddenly SOOOOO nice. Insurance said can you please go get our client and oh sure.... with nothing additional... after telling me they needed all these forms??? I got home around 11pm when the initial request was at 6pm. The best part... a woman from there calls me at 1130pm and I thought it was to make sure I was ok but no... they confused me with another customer so they were like, "We can't find you...where are you parked?". I was so delerious that I stopped to make sure I WAS home.

*If you're requesting roadside assistance* tell your insurance company NOT TO CALL Castores Towing…read more Castores towed my car without updating me or my insurance company. They never confirmed to me or my insurance company that it was dropped off at the correct destination. No photos were uploaded for proof as required. Unprofessional. Scammers. Can't believe they haven't been shut down by the better business bureau.

I had a really great experience with Fox Towing. The driver, Jaime, was amazing super professional,…read morefriendly, and made a stressful situation feel way easier than I expected. He showed up quickly, handled everything with care, and you could tell he really knows what he's doing. What stood out most was how calm and reassuring he was the whole time it honestly made a big difference. If you ever need a tow, I'd definitely recommend Fox Towing, and if you can, ask for Jaime. You'll be in good hands!

Just bought a vintage '63 Chevy C10 extended cab, they brought that bad boy in on a flat bed as he…read moredeserved, was offloaded with the utmost care. Shay and Ryan were a great team and it didn't hurt that they liked the Chevy lol. Highly recommend, not a bad price at all, I couldn't care less how long it took, thanks so much Shay and Ryan and Fix Towing! Couldn't be more excited that my baby is home!

Fast, friendly service, very helpful and communicative! Appreciate working with him. Would…read moredefinitely hire again!

Needed a simple jump start for a dead battery. Called and requested service. "I know right where…read moreyou are. I can be there is 15 minutes." The price was acceptable. Gave them the address and after 30 minutes texted very specific directions. After 2-3 phone calls back and forth and a few texts, after trying to wave down the driver before he turned the wrong way in our condominium complex, I get a call saying "...we're not coming...he can't find the place...I have another customer to help...". I was looking right at his truck driving around the complex, waving and waving to get his attention! He gave up and left before calling me to say he wasn't coming. So much for professionalism. So much for courtesy. So much for follow through. What a business model!

Rob towed my ever-faithful Corolla to my mechanic today. I…read morefound his ad on Craigslist. It was quick, professional and suprisingly affordable! Furthermore, he's such a nice guy! I highly recommend supporting this local business. I am most definitely going to tell all my friends too! Thanks, Rob! *:)

Very kind and professional. Rob kind of reminds me of the 'hand-shake is enough' kinda guy…read more Was very prompt getting our car towed from one shop to another. The first shop was closing and he actually got there before we did. He was nice enough to wait around for us without any complaints. We really appreciated his service and will DEFINITELY refer him to everyone we know.

My life is one adventure after another…read more Tonight, leaving happy hour with a friend in the passenger seat, a disturbing noise under the car caused us to pull into a parking lot where we discovered something underneath the engine had fallen down and was scraping against the asphalt. Was the engine of this antiquated vehicle going to fall out next? I'll abridge the story: the owner of the towing service said he was close by and could come by personally to check things out. He did and fixed the clip holding the cover in place, obviating the need for a tow truck and the large expense. This was a kindness above and beyond the call of duty. If you need a towing service, give Ray's Roadside Service a call - 707-637-0352 Ray is a rockstar. If you repeat my story to him, maybe he'll remember who sent you.

Needed to have my car towed to a local repair shop and Rays was sent by my insurance company. I…read moredid wait about three hours, but I was also home so nothing to complain about. Driver was professional and polite and carefully loaded the vehicle on their flat bed. Def the best of all roadside service requests I've had, and they were easy to communicate with and did keep me up to date on their arrival time

Not exactly sure how you can get an appointment with them when all they do is send you straight to…read morevoicemail. Called 3 times and have been sent to voicemail. My third call was 10mins apart from the last two calls, thinking they probably had someone on the line. But the phone just rings a few times and then bam straight to voicemail. What a shame, as the reviews here looked great.

There have been times where I've waited up to three hours in cold Oregon weather for tow trucks to…read morepick up my car. But my experience with Kanak was the complete opposite! These guys are efficient & professional; best experience I've ever had with a towing company! My driver (Marcos) was in constant communication with me from the moment that I called. He gave me accurate, honest ETAs, and notified me once my car arrived at the shop! Our interaction once he got there was easy & cordial. My car was handled with care, and he showed me sympathy which I actually appreciate in a situation like this. Affordable pricing as well! Would give this experience 6 stars if I could! Definitely giving these guys a call the next my p.o.s car breaks down again!

Tony was great to work with! Showed up when he said he would, kept in contact throughout the day…read moreleading up to the tow, and got my slammed Lexus on the bed with no issues at all! If I ever need a tow again, I know who to call. Thanks, again, man!

Fantastic service tonight. Anthony gave me an arrival time and let me know when he was 15 mins out…read more He was very diligent with our mustang and the rates were very good. I have found my towing guy :) highly recommend.

This is a perfect example of small town business. When my mom rolled her car with my then very…read moreyoung daughter with her, I had to go clear the car out. The gentleman who treated me took the time to warn me that it could be startling to see. That little bit of compassion goes along way. I still remember it to this day.

We had the shortest wait time! Their pricing is VERY fair and under their competitors pricing. We…read moreused them for hauling a heavy work rig full of equipment, we got quick response time quoted (an hour and a half less than another company quoted) but they were there in half the time. They got our equipment off the side of the road before we had to make the decision to leave it or someone behind. We would use them again and do recommend them to others.

I took my family out to dinner last night and Guardian towed our car from a private parking lot…read morelast night and demanded $520 cash to get our car back, and added that there would be additional fees if this wasn't settled that night. The car had been towed 1.1 miles to their lot. The national average for a tow is $105. This is a predatory business and we will report this to Oregon DOJ / AG on Monday. I will also make sure to leave reviews for all of the businesses who choose to subject their neighbors and customers to this abusive business. Please note this business also goes by the name "Professional Towing Company" (really).

They are amazingly good at towing your car way to charge you a arm and leg at 3 in the morning to…read moreget your car back. Scam doing patrols around to make more money. In the state shutdown no less

Absolutely terrible experience. I would give zero stars if I could…read more We went in to retrieve our car and were immediately yelled at and told to get out. No explanation, no professionalism, just straight hostility. All we were trying to do was pick up our vehicle. When we came back, we were suddenly told we needed to make an appointment something that was never mentioned to us before. No signs, no communication, nothing. It felt like they were just making rules up on the spot. So we followed their instructions and made an appointment. When we showed up at the scheduled time, we were left waiting outside for an entire hour. No updates. No one came out to talk to us. Then, without warning, they closed the gate on us. They clearly have no system in place. There's no organization, no communication between staff, and no structure for helping customers. One person says one thing, another says something completely different. It feels chaotic and completely unprofessional. This was one of the worst customer service experiences I've ever had. If you have any choice at all, avoid this company.

Arrived in about a quarter of the estimated time and the loading process was only a couple minutes…read more Made the whole thing fast and easy. Price felt reasonable for a flatbed tow and it being fairly far away from their base in Hillsboro. The driver was incredibly kind and made the experience way less stressful, will be recommending them time and time again.