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    Ray's Roadside Service

    4.3 (7 reviews)
    Open Open 24 hours
    Updated over 3 months ago

    Services - Ray's Roadside Service

    Flat tire replacement

    Junk vehicle removal

    Vehicle towing

    Ray's Roadside Service Photos

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    Recommended Reviews - Ray's Roadside Service

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    Castores Towing

    Castores Towing

    2.4
    (52 reviews)

    Great experience with Castores Towing. They were professional, helpful, and made a stressful…read moresituation a lot easier for my daughter and me. Paco was very kind and made us feel taken care of. Definitely recommend!

    Ok, let me start by saying that if I was reviewing the tow truck driver, he would get five stars…read more After my day, I was so grateful to have such a gentle soul, especially since the drive to my place was a half hour. He spoke little English and my Spanish...well, I know more of the naughty words than the proper ones. I can greet the heck out of you though! But we seriously made it work (it's amazing how easy it is to talk with folks when you are willing to listen and hear them!). Like I said, this sweetheart gets five stars and treated me and my car with total care. Now, the shit show where I started by doing delivery driving. Residential neighborhood in freaking Cornelius (no offense my friends out in the WAY out but y'all are waaaay out) and I get a flat. I have a city car (aka Smart Car like = TINY = NO SPARE) so I have to get a tow but it is Sunday, 6pm, meaning that there are zero tire places open, even if they tow my ass to Beaverton. Oy... I call my insurance carrier which provides me with free roadside assistance I last used eons ago. I call and they say I will get a text an tow company says about 1 1/2 hours because it is peak time - of course... Yes, thankfully I am safe, shaded and have AC (FYI, it is 95 degrees out so sitting in idle in a little metal oven is.... not ideal). I tap on my phone cleaning the email house out and then realize it is approaching two hours (now 8pm...). I pull up the text for tracking and it seriously just says the initial eta ... so I call the company and get a lady who practically screams into the phone at me barking for information. I keep repeating that my insurance company requested, I have an order number and a text from the company which is what I got the number from. She starts acting like I am a moral and saying that they never sent anything. Then she changes that to they did not send it correctly but she keeps saying they cannot help me and I need to call the insurance company but it will be AT LEAST another hour once they get what they want to even order the tow. So, I call the insurance company... who states that they do not know why the company did not receive and swears they are ordering it from somewhere else since the company was so rude and also would take so long. I get another text with a different company. I then five minutes later get an updated text with Castores Towing and my phone starts ringing with them calling me. It is the same very angry woman who immediately starts in on me saying they got another request from the insurance company (you know the request that they never got that apparently they now did?) and it is wrong and starts telling me how to submit it. I really made her mad when I said I do not understand as I do not work there. I just hung up on her yelling and called the insurance AGAIN... saying it has now been almost three hours, my car's battery is acting sketchy as I have had to be running AC this whole time. She called Castores and apparently she was suddenly SOOOOO nice. Insurance said can you please go get our client and oh sure.... with nothing additional... after telling me they needed all these forms??? I got home around 11pm when the initial request was at 6pm. The best part... a woman from there calls me at 1130pm and I thought it was to make sure I was ok but no... they confused me with another customer so they were like, "We can't find you...where are you parked?". I was so delerious that I stopped to make sure I WAS home.

    Urban Miner Towing

    Urban Miner Towing

    4.5
    (16 reviews)

    Tony was great to work with! Showed up when he said he would, kept in contact throughout the day…read moreleading up to the tow, and got my slammed Lexus on the bed with no issues at all! If I ever need a tow again, I know who to call. Thanks, again, man!

    I'm not sure what is up with Anthony the past month, you will see 3 recent reviews on Google and…read moreone other here saying he ghosted people. The same happened to me on Tuesday. Maybe he has hit a rough spot in life, I'd used him 2 times over a year ago and it went well. However, he is not reliable right now and I would not use him under any circumstances. Tuesday I had a breakdown returning to Portland from Seattle. We scheduled a time at 5pm for him to meet me in Castle Rock and agreed to a price. He wrote at 4pm to say his current job was taking longer than expected. I wrote him at 5 and asked for an ETA. Called him at 6. Texted again. No response. Finally at 6:30 I had to start looking for another tow truck, and by then it was after hours and the prices go up. The guy from Jacobson's Chevron had to leave home to come get me. Good guy, And we were able to get the car home, but it was hundreds of dollars more than what Tony had offered. No explanation ever came, no text, no call, nothing. And stuck paying hundreds of more dollars. Really strange as a repeat customer especially. Avoid Urban Miner until he corrects what is going on and addresses how his business reviews are tanking...

    Anderson Towing & Recovery

    Anderson Towing & Recovery

    3.4
    (44 reviews)

    The lady who answered the phone was really rude. I was calling to get information about payment; I…read morewas asking about different alternative forms of payment. she kept saying no in such a rude Way. She didn't bother to help with an alternative. she didn't like the fact that I was asking questions maybe? She was the exact opposite of helpful. I had a Colleague Reach out while I was out of office, they took his phone call, a man answered. Took the vehicle info and told him he was going to place him on hold, but he forgot to press on the actual hold button, so he heard the conversation between him and his fellow collogue. He said out loud "oh tell them to fuck off". So disrespectful. No professionalism. Sounds like they just wanted to rack up storage fees. My advice take your business elsewhere.

    Absolutely terrible experience. I would give zero stars if I could…read more We went in to retrieve our car and were immediately yelled at and told to get out. No explanation, no professionalism, just straight hostility. All we were trying to do was pick up our vehicle. When we came back, we were suddenly told we needed to make an appointment something that was never mentioned to us before. No signs, no communication, nothing. It felt like they were just making rules up on the spot. So we followed their instructions and made an appointment. When we showed up at the scheduled time, we were left waiting outside for an entire hour. No updates. No one came out to talk to us. Then, without warning, they closed the gate on us. They clearly have no system in place. There's no organization, no communication between staff, and no structure for helping customers. One person says one thing, another says something completely different. It feels chaotic and completely unprofessional. This was one of the worst customer service experiences I've ever had. If you have any choice at all, avoid this company.

    Ray's Roadside Service - roadsideassist - Updated August 2026

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