BEFORE YOU READ - The punch line is that you should not use this company. I held back on the…read moreexpletives, but they are well earned. Good luck with your repair, just don't use Precision Body and Paint in Oregon.
I am over 4 months waiting for my truck to be repaired. some dents on the Drivers side Front and passenger doors of the truck. Everything still worked - doors opened and closed, window, etc. It was just cosmetic damage.
December 5 2025 was the dropoff, now it is April 17, 2026.
You name an excuse they have it: Parts showed up damaged, need to get new parts, Can't find the right parts, Ford service manual doesn't show how to repair that part, we might have to total the car if we damage this part during repair, etc...
NOT GOOD AT ESTIMATING:
All of this AND original estimate $8K,
Revised estimate after they had the truck for 2 months $21K.
THEY DON'T ACTUALLY WORK ON THE VEHICLE:
At this point ZERO work has been completed except disassembly. Congratulations Precision, you know how to take stuff apart, now lets see if you can put it back together?
PHONE CALLS:
As a bonus, when you call - AI answers and makes you answer a bunch of stupid questions only to promise someone will call you back. If they do forward you to a person, it goes to voicemail, but the voicemail is full and you can't leave a message.
EMAILS:
Emails go without ANY reply.
VISITING MY TRUCK IN PRECISION JAIL:
I finally had to drive over and walk into the shop. The excuse (at 3.5 months of waiting) was that they were waiting for a couple more things to figure out before they order the parts for the repair.
Extra bonus, they charge a HIGHER Rate than insurance will reimburse, because they are so awesome. That means you pay extra out of pocket ABOVE your deductible.
Double Extra Bonus: They keep changing the bid amount, even though they got paid by the insurance company in January! - 3 MONTHS AGO!
Triple Extra Bonus: When you drop off you get a free 19 page list of excuses and reasons why shit may go wrong, but no matter what it won't be their fault. They make you sign every page
Quadruple Extra Bonus: That document was written by a monkey. And I fricking hate monkeys. The number of errors and outdated information in their contract is ridiculous.
Who cares if they do a good job on repairs if they never actually do the repairs.
At this point I am stuck because their crack crew of truck wreckers has disassembled my truck and they want to charge me $8K just to put it back together so I can get it the *Expletive* out of their shop.
Please don't use them. Tell others not to use them. If you make the decision to go ahead and use them, please contact me, so that we can get together and commiserate when you realize you screwed up and that your vehicle is stuck in Precision Hell for months without any hope of getting it back in time.
Good news - The AI phone agent told me that after waiting over 4 months that she can understand why I am frustrated, but that the truck is scheduled for completion on June 5. Unfortunately, I don't know if that is June 5, 2026 or 2027???
By the way, I've got just over $100K into the truck and it has been out of commission for 4 months- what is that worth???
Precision you are jokers. I don't trust you. You have been dishonest in your dealings with me. I will make it known to Everyone that you suck.
Give me my F*ing truck back!