Only months into moving into our newly bought house the sewage came flooding through our kitchen…read moresink and bath tubs. I snaked the drains and it did no good. Flow came out and told us, we had no septic lines, they had rotted away. They sent a crew asap. As they tunneled more and more pipes crumbled, I saw them pulling out the broken chunks bit by bit. After replacing all the pipes no problems. We've had them out since then to repair our kitchen sink and a running toilet. Always a great experience.

called them out for a pipe that was giving bad smells in the bathroom they ran the camera found the…read moreleak said they would run the camera at the end of the repairs to verify everything was done and at the end refused to run the camera smell is still in the bathroom and they refuse to come out unless I have more expensive tests re-run at my cost. The ones that answer the phone are not helpful at all. I should not have to pay to have them come back out in less than a week after I called them and told them the smell was not gone. they only want to charge for more tests when they should've done it while they were there. Do not use them lady at office is rude.

A tankless water heater was purchased from 3G Plumbing and installed by them. The water heater…read morefailed city inspection 3 times before approval by the inspector. The inspection required a larger gas meter, several gas regulators, and exhaust vent pipe none of which was initially installed by 3G Plumbing. I later had performance issues with my water heater. In my telephone conversation with the manufacturer I was informed that 3G Plumbing did not install an air intake pipe for venting outside which was the causing the performance issue. The manufacturer would not honor the equipment warranty until the pipe was installed. I contacted a qualified plumbing company that agreed with the manufacturer and made the necessary equipment correction per the installation instructions. Buyer beware. Do not use 3G Plumbing for water heater installation.

3G Plumbing and Backflow - I recommend. My neighbor worked with Ryan and I worked with Chad…read more 214.356.6867. Basic issues (leaky toilet) and bigger problems (water leak behind shower tile, water leak in slab foundation).

They probably don't have any other bad reviews because they probably scared their unsatisfied…read morecustomers with their lawyer, as they tried to do with us. These people came in during our emergency pipe burst situation and took advantage of us. They are part of Your Home Expert, a contractor business. YHE told us they would "fight for more payout" because the mitigation company chipped a tiny bit of tile in the hallway while they were tearing out the carpet. Red flag! They are the mitigation company! They know how to game the system so insurance pays out more, and who suffers? You, the policyholder, and your neighbors, whose premiums are just going to go up as a result of higher insurance payout. They claimed they found a mouse in the wall when drilling the holes to dry out the walls. I find this unlikely, because the holes are so small and spaced apart. The odds of drilling directly into a mouse? Small. This was confirmed when I spoke with an actual reputable company, who said that the likelihood is incredibly low. And, even if they did find a half-skeletal mouse, that is not grounds to elevate to Category 3--if anything, they would just cut out that area and clean that area. Speaking with a reputable company made it very clear the difference between a legit, respectable company and this Restoration "Experts" company. Bigger companies try to do as little as possible and be as minimally disruptive as possible. Restoration "Experts" tries to extract as much payout as possible from your stressful emergency situation. They manipulate you into thinking it's "YHE + you VS. Insurance Co" but it's not. If you just ask your insurance company for help, they will help you. ALSO, PSA, if you own your home (no mortgage), YOU CAN DO WHATEVER YOU WANT WITH THE INSURANCE MONEY (policy depending). Don't let these people lie to you and tell you that you have to use X money for X, because it is NOT true (policy depending). That is straight from the insurance company itself. Double check your policy to confirm but that was the case for me with my insurance company. YHE will probably try to threaten you and say they'll report you to your insurance company and TDI, but news flash! They have no basis to do so and are just trying to scare you. Don't trust these people. Go with a more reputable company. Please.

We had water damage in our living room, leading to a moldy area. The Restoration experts did an…read moreoutstanding job, remediating the area quickly. Their communication throughout the process was superb. Thank you! Highly recommend!!!

Our washing machine was leaking and we called Superior Emergency Restoration. They came out within…read morean hour and within 24 hours they had finished the full restoration process. I highly recommend these guys. Thank you!

We left our house on Monday morning and came back 9 hours later to find that a pipe had burst for I…read moredon't know how long. Water was EVERYWHERE!!! We found Superior online and called right away. They were there within the next 2 hours to start pulling all the water out of the carpets and areas that were underwater. They saved our walls and floors by having specialty equipment to dry them in place. Sadly the cabinets had to go but they got them covered under our insurance! To say that I'm pleased with the experience I had is an understatement. Never have I ever thought this would happen to me but I'm glad Superior had my back!!

Complete electrical over haul of the electrical breaker box, replacement of all wall swirches plus…read morepig-tailing and replacing of all electrical outlets. The work was completed professionally on time and within budget. Cody and Cisco displayed an abundance of technical expertise as they answered all of our questions during the three day contract required to install all of the new materials and equipment. I would whole heartedly Recommend the company known as Electricians of Dallas, LLC for any electrical projects you might have in the future. Their prices are competitive and reasonable. I will be using them again in the future as my wife and I continue remodeling our nearly 50 year old home. Robert Smith

We lost power to 4-5 plugs along one wall of our house. It affected the TV, set top box, and…read moremodem. Circuit breaker (one subset) was off with a red light and when we flipped it back on it felt squishy and would not hold. . We called Electricians of Dallas LLC 972-418-0691 after I saw a picture of circuit breakers on their website. It was 4:45, quitting time. Vance called me back within 20 minutes of my initial call. He could have just scheduled a call but he went the extra mile. He asked me to go to the breaker box and move the breaker switch all the way to the left before moving it to the right. It worked! He said that kind of breaker must be reset first and turning the switch all the way to the left does it. He was so gracious and saved us. Even though we did not need a service call, I will not hesitate to call Electricians of Dallas in the future

Based on previous work, I was a repeat customer…read more Making the appointment was quick and easy online. Their prices are average for the service. They showed up on time. It goes down hill from here..... They literally scratched my windows!!! First they tried to blame the dog, who is small, 17 years old, blind and deaf. When I pointed out scratches that were too high even for a young, energetic dog, they just looked at me. Finally, I showed them a massive amount of scratches at eye level, on a full pane door that I had just had installed....A BRAND NEW DOOR WITH BRAND NEW GLASS..... That's when they called the owner. The owner showed up, looked at the damage and immediately started saying they didn't do it; I insisted they did. Had just one window been damaged, then perhaps who did it would have been questionable, but many windows were scratched and in particular the brand new one was very damaged, with the same kind of scratch markings, so it clearly pointed to them as inadvertently causing that damage. We went back and forth about it several times; the conversation was calm and rational. He asked me what I wanted to settle this and I said I wanted recompensed for the door so I could replace the glass or the door, (which ever was cheaper). The other scratched windows I'd let slide as they scratches were low and not that noticable. (The scratches on the new door were all at eye level) At that point, he said he was calling the police. I didn't think I heard him correctly, so I asked him again....and he repeated that he was going to call the police. I looked at him in disbelief and asked him why. (wouldn't you have???) He said he was filing a report with the police since we disagreed on what happened. I told him that this was their damage and what did the police have to do with it, to which again he replied that he was calling the police. I stared at him in disbelief; had he said he was calling his insurance company, I would have understood and appreciated it, but he was going to call the police!!!! I told him, "Fine, call them." I I literally escorted him to the door and told him to 'get out'. I was calm and rational; I was in a complete state of shock. They damaged my property and they are calling the police! My head was spinning. This was a simple customer service issue, that his people created and he was shifting the blame to me as if I was the crooked one. Did he think this form of intimidation was going to scare me into changing my claim? Well, folks, he did, indeed, call the police~~HE CALLED THE POLICE..... he literally called the police, who showed up to take a report. Even the officer was shaking his head. When I asked him why the police were involved, he said he didn't know, that he was just doing his job and getting both sides of the story. He took the report, I apologized for wasting his time and public resources, still not fully understanding what had just transpired. His best guess was that the owner would try to take it to court, saying I defrauded them by not paying the bill which was: 1. never presented 2. nor was the job completed and 3. they damaged my property. I'd include pictures if there was a way, but photographing glass is difficult. My thoughts.......the owner clearly knew they had damaged the glass and was trying to deflect and shift the focus back on to me so I would back down. Crooked, crooked, crooked. What ever happened to integrity??? I am so disappointed in such behavior....and a week before Christmas, too!

They canceled the morning they were supposed to arrive…read more I've had them clean my home 3-4 times. The people they've sent have done a pretty good job. But you'll be notified that if you cancel your appointment less than 24 hours in advance, they'll charge you anyway. However, if they cancel your appointment 2 hours in advance, you get diddly from them. Just an email. I was left with a dirty home for my party when they canceled that morning. Its only fair that if you cancel on them without adequate notice, you have to pay, so if they cancel on you, they should pay you, right?

Mike with Absolute Carpet Care was great! He communicated prior to arriving, was able to get some…read moretough stains out of my furniture and did a remarkable job with the carpets. He was friendly, efficient and has great value for the work done. I look forward to using his service again down the road.

Mike with Absolute Carpet graciously accommodated our last minute, & day before holiday request for…read moreservice. He was completely thorough, & exceeded our expectations of cleaning our carpet (he managed to take out the stubborn long-standing stains). Our 13 year old carpet looked brand new. Prices were very reasonable. He's friendly, and reliable. We will definitely be calling him for his services again, as he is highly recommended.