TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

They declined to even speak just cause I said ..I dont know if we have a warranty cud be home…read moreshield ...and she says since you said it I cant talk further ??? Very disappointed...I even explained let me ask.my husband as we use it for our rental property ... a

We hadn't cleaned our ducts since we moved in 25 years ago. Several rooms weren't getting air flow…read more Bunnara and his family crew installed new ducts, new AC inlets and outlets and dampers to control air flow. We couldn't be more pleased with the work. They also added insulation at a reasonable price. We're ready for the summer heat! Jim and Julie C Frisco

We called Bunnara Hoy to give us a quote on air duct cleaning. He came out within a couple of days…read moreto look in the attic and we decided to replace the 40 year old air ducts throughout the entire attic due to visible mold (which was making us and our dogs sick) and air leakage in various ducts. He and his team were professional, knowledgeable and quick with quality installation. They were all very nice and immediately we could tell the difference in air flow and efficiency in our AC in the house. He charged us a reasonable price and I highly recommend him because he truly knows this business and does an excellent job. We are all breathing easier tonight! I don't write reviews but they did such a great job I want people to know!

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

Tim did a great job taking care of our floors. Quality Care will be our go to floor care company…read more Really glad we decided to trust the reviews online, they are all accurate. You won't be disappointed. Really great family business and the end results are just beautiful. Thank you Tim!!

Had our sectional coach and reclining chair clean by Quality Care. Tim did an excellent job and…read moreboth look brand new. Tim is thorough, fair and polite. Tim goes the extra mile to eliminate a stain. I highly recommend Quality Care.

In spite of the fact that I had my climate control systems cleaned seven days prior, wheezing won't…read morestop. Furthermore, in light of the fact that I like to sitting on my floor covering, I figured it is astute to have these folks come out and have a genuine profound cleaning through steaming procedure.

From the owner: Air Duct Cleaning Air Vent Cleaning…read moreCommercial Air Ducts Residential Air Ducts Commercial Air Vents Residential Air Vents Home Air Ducts Office Air Vents

I called to have a wax ring replaced on a leaking toilet. I've done this job myself many times, but…read morenow suffer from arthritis. I even supplied the wax ring and shims for leveling. This is a 20-30 minute job. They wanted to charge $455!!!!!!! And we are paying for their annual inspection service. So tired of plumbers who are taking advantage of customers with their commissions based abuses.

The initial estimate promised a lot but DEFINITELY didn't deliver. If you use them, my advice would…read morebe to print a copy of the work you're being quoted for and go line by line like we did to make sure it gets done. Force Home Services were at our house for 3 weeks because they kept half-assing everything. Below are examples: 1.) They were supposed to replace and level the pad for external unit. They only replaced the external unit. I had to call them back out to replace the pad and then back out again to level it after they propped it with a 2x4 (see pic) 2.) They cut the suspended duct work in the attic and left it with several kinks which was restricting air flow. I had to call them back to re-hang all of it and make sure it was flowing properly. 3.) We had just installed all new blow insulation throughout the house the year before... they threw their metal scraps, empty coffee cups, tape rolls, and rags in the insulation. I had to go through with an extension grabber and get as much as I could. There's still a QT coffee cup up there that I simply can't reach (see pic) 4.) They agreed to clean the duct work throughout the house. They only cleaned the upstairs. I had to call them back out to do the downstairs and they still didn't get all of them. 5.) They twisted the valve on our external hose bib so far to the right that they broke it and caused it to leak... which made a swamp on our side yard for about 2 weeks. Not really sure why they even had to use the water. They sent a plumber to replace it but then water began leaking into our master bath and master closet. 6.) The leak inside the house, caused by fixing the leak outside, required a second company (Dry Force... unaffiliated) to come in and dry out what was behind the walls and on the floor. This required ripping out some of the padding in our master closet and plugging in 4 industrial sized drying machines for a about a week. Our power bill was easily $100 higher from power used and heat generated that month AND when the equipment was removed, Force was only willing to pay to replace the bare minimum from the damaged caused. After the water incident, I just had them cut me a check for what they were willing to pay ($250) and opted to do the work myself in order for it to be done right (the first time). We will never use or recommend them again.

Súper amable y con ganas de trabajar ! Habla español y inglés para su trabajo de mudanza o…read moresimplemente limpiar su carpeta !

I had them come out to clean all my carpets so I can put house on the market. They sent a very kind…read moreguy out asap for my schedule and knocked it out. It took longer than expected but not their fault.. there were some pet stains that not even Mr. Clean himself could have gotten out. They were good price and I feel I got an excellent service and he did above and beyond. I will use again when needed.