I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

We bought our home in August site unseen, not realizing how bad the pool and equipment were. We…read morefinally decided to replace all equipment, convert to salt water, and replace all the lights as they didn't work. Kevin came out and provided a quote. It wasn't the lowest but it was the most complete. He spent more time talking with and understanding our wants than anyone else. So basically everyone else's quote was incomplete. Kevin's estimates was the only one I knew what we'd be paying when all said and done. He was spot on. And on top of this he was out here working non stop for a couple days. End result we couldn't be more happy. We're so looking forward to warmer weather and being able to use our new pool. Thank you so much Kevin!

For anyone looking for pool repair or service in North Texas, I highly recommend Aqua Pool Care in…read moreAllen. I rarely post online reviews but I can say honestly I've been very happy with the service and follow-up by Brian and his team. Great, on-time service. I wouldn't hesitate to call on them again.

I was referred to Aqua Pool Care by my home warranty company for an issue that was not going to be…read morecovered by my warranty, as my spa was draining into the pool anytime I turned on the spa equipment leading me to believe one of my actuator valves was broken. Before setting up an appointment, the receptionist connected me to the owner who personally walked me through various diagnostics on my pool/spa equipment. Thanks to his expertise and excellent communication, I was able to resolve my issue over the phone, saving me both time and money. I will use Aqua Pool Care for all my pool issues going forward, whether under my home warranty or not, as they have proven themselves a company that knows pools and truly cares about its customers.

It's all about customer service! I needed a special part for a hot tub (cold plunge) and I called 6…read morepool spots and none of them had what I was looking for, but bigger then that, they weren't hungry to help me out. When I called pinch a penny I spoke with Eyob and he was Super Helpful! I sent him a video through a text, told me he would contact me back when he had more info; 15 minutes later, received a call back and he had sourced the item I was looking for from his local warehouse. Eyob definitely went above and beyond for me and I'll be back as a returning customer!!

It just doesn't get any better! No matter what issue or concern that I may have, Eyob and Darrin…read morenever fail to come through! I had equipment issues and Darrin was VERY patient taking me step-by-step to resolve my issue. After many days of rain, when I had chemical imbalance issues Eyob helped me to get my chemicals back in balance. What I truly appreciate about them is that they never try to sell me anything that I don't need. Eyob and Darrin, you are great! Pinch-a-Penny is fantastic and you will continue to be my go-to. Thanks guys, I really appreciate you.

Have done business before with no problems. Recent dealings have been poor at best. The person that…read moreruns the company owes me $1200.00 for services rendered. No real physical address, poor communication. Don't want to go to court over this issue......Maybe owner will read this and take care of business.

These guys are great! I asked them to do major renovation, with multiple changes to our original…read moreasks along the way, and they had no issues with adjusting plans to fit our requests. Price is very reasonable, I did my homework on that. A couple of our asks were a bit more complex, but they stuck it out all the way to completion with really great results. We had all our equipment replaced (DE filter system to Cartridge system), re-plastering, spa filled in mostly with concrete leaving about 8 inches and they added 5 fountains (very nice). Also had a pool light that we had not seen in 10 years - they fixed it and made it totally up-to-date with an app to control the settings. Same with our timer -- we had a bad timer for the last 5 years so I was manually turning on and shutting off the pool every day. Now it's app controlled and works great. Thanks Benny, Roger, Antonio, and all the rest of you guys - terrific jobs all of you!

After calling around to multiple pool companies and a plumber with no luck getting my clogged…read moreskimmer line fixed, I reached out to Robert. He was incredibly helpful - took the time to walk me through exactly how to fix it myself. Thanks to his guidance, I was able to clear the blockage and get the line flowing again. Knowledgeable, generous with his time, and genuinely wanted to help. Highly recommend!

I've never owned a pool before, and when we moved into this house the pool was abysmal. I threw out…read moresome quotes and Robert responded, offering to come over and check it out. He knew instantly something was wrong as soon as he opened the door to the backyard. Long story short, he is nothing short of a wizard when it comes to pools. Super knowledgeable, eager to teach, and most importantly, gets the job done perfectly. His prices are more than reasonable and highly competitive. 11 out of 10 - A rating rarely given (if you've read my other reviews). Don't bother looking for other businesses and just go with Robert.

Mastermastic did a great job on my pool and I would recommend them 100% 5 star ratingread more

We used Master Mastic years ago for the mastic around our pool and home so when it was time to…read moreupdate it, we gave them a call. Since they require you be home the entire time they are working and they don't provide you a window of when they will arrive, you basically need to be available all day. They were booked months out so we were put on their wait list. I'd receive a text saying I was scheduled and if the date didn't work I'd reply "no" and be put back on the waitlist. *the person-to-person communication is basically non-existent from this point forward. When I finally had a date that worked, I received a text the day of saying they'd be arriving in 10min. At 8am that's not a lot of time to change out of my pjs! The guys knocked on the door said they'd be doing the work and could I open the gate so they could get to the backyard. I met them in the back to show them one area we were concerned about, they quickly put me at ease and said they had it. They got to work and knocked it out quick! It would have been nice if they'd have knocked on the door to let me know they were done though. I only knew they'd finished because I got an email with the bill*. I will say the quantity of sand used on the mastic was excessive. It rained 48hours after our job and the sand spread everywhere. It's a beast to clean up, especially out of the pool! A full vacuum is required - so be prepared! Master Mastic did a great job, it all looks wonderful and the color they chose matches our home perfectly. *the only item we ran into was the final bill. We used the same measurements of our pool and patio as when they'd done our home the last time, the only new measurements were our driveway. The crew that arrived said the actual measurement of our garage was less than what they'd quoted us so our final bill should go down. It didn't. When I emailed I got a curt response saying while the garage was less, somehow the other areas were more than they were last time so they actually did me a favor by not increasing the bill. I was appreciative but confused on how two areas they measured last time had someone become more this time around, I got no response. I think we would still use Master Mastic in the future because the quality and longevity of their work is good, but I'll be better prepared for the customer service.

Pool was a swampy mess from this winter. Daryl had his guys come out and fix it up, and it looks…read morebrand new. I couldn't be happier with the work Dalton put in. I easily recommend Native Pool Service to anyone who needs their pool cleaned up.

I have have been using Daryl and his team at Native Pool Services for my weekly pool…read moremaintenance/cleaning for several years now. Daryl runs an honest and very professional company and crew. They actually take the time to scrub the sides and vacuum the bottom of the pool and jacuzzi. They never call or reschedule and always sends a picture of my clean and sparkling pool when they are finish! Very pleased with their services for my pool needs! Thanks Daryl and Cole!

Did an amazing job servicing my pool. My pool is super clean and sparkling, now…read more Definitely recommend this company for your pool service needs. Value is as expected. Got the job right the first time-important!!!

They have been servicing our pool for almost a month. As new homeowners we have lots of questions…read moreand they have been helpful every time.