Dillon was able to get my green salt pool clear again! Will definitely use again…read more My salt pool was struggling to get clean. After new salt cell and filters, we're good to go!

Dillon responded very fast and was able to schedule me the same week. I am very please with his…read moreknowledge and work! My pool looks amazing already!

I strongly recommend that anyone working with this company do themselves a favor and have their new…read morepool build inspected at every phase of construction to avoid issues and unnecessary headaches. These inspections should be performed by an outside, independent source, as this company cuts a lot of corners, lacks quality workmanship, and uses subcontractors who are very questionable and often disrespectful, showing little to no regard for your property or investment.

Our pool project was scheduled for completion in June 2024, and as of January 2026, it remains…read moreunfinished and unusable. Despite giving this company multiple opportunities to correct significant workmanship issues, we are left paying for a pool and spa that cannot be safely used. We are now being forced to pay out of pocket for independent pool inspections, a structural engineer, and concrete and deck remediation to address problems that should have been handled correctly from the beginning. When we attempted to resolve this matter by requesting to retain the remaining $10,000 from our loan so we could move forward and repair the issues ourselves, we were met with defensiveness, threats, and unprofessional behavior. To make matters worse, our plans to list our home for sale have been delayed because property records show no permitted pool at our residence, raising serious concerns about whether proper permits and inspections were obtained. The stress, financial burden, and disruption caused by an unfinished project have far outweighed any perceived savings. What was meant to be an exciting investment in our home has instead become an ongoing source of stress and unexpected expense. Our experience with JS Pool and Patio has been extremely disappointing, and we strongly encourage future customers to thoroughly verify permits, inspections, and workmanship before proceeding.

Great job renovating our 30 year old pool. New plaster…read morecolor and tile. JT does a great job communicating with clients.

We are thrilled with our new mini pebble plaster! JT was great to work with and has given us a lot…read moreof valuable information about maintaining our water chemicals, upgrading our pool equipment and replacing mastic for our 25 year old pool. He was even able to find a new pool filter system on a Sunday morning, when they've been impossible to find. He has a wealth of knowledge, expertise and contacts that he has freely given, instead of charging us or up selling. We couldn't be more happy with our experience with Advanced Plaster & Tile. I highly recommend him!!

I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

This is my saga in dealing with the most impossible contractor I've ever worked with…read more This started around 7/17-18/2025. It all started well. Ryan came by to give me an estimate on a pool demolition. (He refused to address fixing the pool). He made me a great deal, and offered me a discount on some of the new equipment that the pool never got installed (about 20% of retail, better than nothing). He also told me he'd get it done in a week, if he could start right away, and I'd need to pay him half now to start. I should have heeded the bad reviews here. They are spot on. He showed up the next day and the day after that. and then didn't hear back until sometime on the following Sunday. I text him about the haphazard schedule and this was supposed to take a week what is going on? I'll be there later. He shows up with his wife and kid and they do some puttering around the yard, some work is done. The asks were spread out over the weeks but between week 2 and 5 these were some of the excuses. He needs more money. Another $1000 to order dirt. His dirt guy "let him down". We were out there, ha you didn't even know we were there (paraphrasing). We can tell nothing has changed except once when someone came by to take some equipment. I was never notified when they were going to be on site. Dirt finally shows up. They dump it in the middle of my driveway blocking everything (I have a 2x3 car driveway, there was room). It should have been put in a container as now our front lawn is covered in bits concrete that are in the dirt. We told them to move it as it is blocking my car. I had to shovel it out of the way myself so I could get to a doctor's appt a few days later. When the rest of the dirt was delivered as he called me to tell me it was coming today. (called me for the first time to inform me of something). When I came back, they had take the fence and gate off the front of my house. My wife explicitly told him that the gate must be closed when they leave everyday. He told her he had a skidsteer that can fit (It's a pretty big gate. Then he took it down anyway. It is still not back up. August 7th: They fill in the hole finally. It looks too high, I take a picture and send it to him. He replies "I'm coming by" He's told by my wife that there can't be a step here. We ask repeatedly that it seems too high, we don't want anything higher than this slab that they didn't demolish. Please bring it down, there can't be a step, my dog had back surgery in January and he can't go up and down steps. It is non-negotiable. I even recall telling him no steps or nothing more than the current drop from the house to the existing patio deck. It should also be graded. Instead, they drilled into the house to make it flush with the house. We told him several times Today August 23: He warns me for the first time in a while that concrete will be there. And they were and on time. They started to fill the form, and I noticed the went right to the top of the form where we told them we did NOT want to, creating about an 8inch step to the slab they did not demolish. I text him, "it's too high" there can't be a step. I told him to come and fix it after they just poured it. Eventually he gets here and he's already lying about what my wife told him versus what I told him. Then he accused me and my wife of not being together (don't know why that was top of mind for him). He then calls me at some point, I was away from my phone. He accused me of ignoring his communications in the voicemail. I was confused, I thought he was here. Nope, he left. Then he texted me this crazy plan to try to fix it that just didn't fix it (We'll bring that other pad up the 8inches and then use dirt to fill in the gaps...) and that he had already left instead of talking to me about it directly. He was trying to sell me on regrading my whole backyard on regrade and level. He hasn't even finished the first job competently or on-time. I've told him to tear it out. It is what I would have told him to his face if he didn't run. He said, you have to wait for it to cure. Which is hogwash, he was trying to convince me that "I'll learn to like it". Let the guys finish. All the while they're outside dying and pebbling this concrete. I had to go out there and tell them to stop and get it out. They didn't, they just hung around and it was the first time they heard that I didn't want this. Good thing my Spanish is sufficient. I'm going to give him until Monday to tear it all out and repair the damage he did to my home. Also refund me the cost of the concrete he didn't end up using. TL:DR: Do not hire this company. Do not hire Ryan Williams. You're better off doing it yourself than paying this guy to not do it. 1 week time estimate turned into 6 weeks of it not being finished and done to his own standards. He made changes, I would complain he'd blame my wife. No thank you.

Great job putting in our pool liner. 18 round above ground pool we just needed some extra sand and…read morea pad put down.

Lead time and communication were very poor. Juan promised 3-4 weeks from order (deposit) to install…read moreand it was 12. We had to chase them to near harassment. Juan offered all these little add-ons yet didn't know how they would accomplish them or didn't understand the ask. When asked about the add ons, he acted like he didn't understand the ask. (Then why did you price me for it?) They mis-measured the pool and didn't come back for weeks to get a better measurement, which delayed the fabrication and installation. This company could benefit from a better product & project manager. Maybe he knows what he's doing with the pool, but his communication and sales skills are sub par and we wish we went with another vinyl liner install company. 1/2 our summer was wasted waiting on them to just call or text us back.

We have a older pool witch needed to be plastered and we replaced it to a little darker blue and we…read morelove it. Very professional finished and reasonable price! I would recommend to everyone!

I have to tell you this company is amazing. Frank came out to do a total remodel on my pool and it…read morecame out incredible . I would highly recommend this company. F Z

Customer service was right on. We went into the store and were helped immediately. The staff was…read moreall friendly and welcoming to us. The store was clean and they had the part we needed to replace our ionizer in stock which was great because it went out on Friday on a very sunny and warm weekend.

This is regarding service only. We suspected the tech wasn't doing much with maintenance, as the…read morepool consistently had significant debris and a bit of algae on the walls, but we but kept excusing things and thinking perhaps we were too picky. However one day after his visit, our chlorine levels didn't even register on our Taylor test kit. I knew right then and there the $200 per month cost was essentially money down the drain and we needed to cancel them. In all fairness the management did try and offer to come out and fix it, but at $200/month? I'm not interested in having to supervise employees to make sure they do the basics. We had such a great experience with the pool installation. We had this issue a few years ago as well and cancelled. We figured it was worth trying again. This time was so much worse. If you're prepared to watch over the tech to make sure they do the basics it's probably fine. For us, that ends up making it no longer a timesaver. Might as well diy. At least I know I'll try to get the chemicals right. I'm not bothering to try to recover the money that essentially went towards nothing, and I almost didn't post this, but it felt irresponsible not to warn others to keep their guard up. Here's hoping that should you move forward, you have a better experience! Crown team- Again, we looooved our install, but I'd seriously exam who you have representing you from a service perspective.

I contacted No Worries regarding a leak, I explained the situation and they said they would email…read moreme an appointment confirmation. I never received the email so I called them back and they apologized and sent the email out. After waiting almost an hour the day of our appointment and nobody showing up, I called them to make sure someone was coming. They ended up coming but were not prepared for the appointment. There was no point in them stopping by. He left saying he didn't have the dive equipment (we discussed this over the phone that they would have to dive to detect the leak) that he would check the weather and get back to me. It has now been over 3 weeks and I have yet to hear from them. The weather has been warm and sunny with zero excuses. Extremely disappointed in the lack of communication and professionalism. They have wasted so much of my time.

I had our pool mastic done by No worries pool care. A year later, the mastic started peeling off,…read moreso much so that weeds were growing underneath the mastic. We had a specialist come look at their work and they told us that they did a poor job and didn't use enough bonder nor put insulation underneath the sand. Pool mastic should last 5 year minimum. I contacted no worries pool care and a lady told me that she would come by to look at it. A couple weeks later of waiting, no one came by nor contacted me. I tried calling, no voicemail, I used their contact us on their website twice with no response. A couple times I called the phone number and it was disconnected. Finally 3 months later a gentlemen picked up, which was the owner and said he would come by that day to look at their work. When he came by, he complained to my husband that it was the sun and shifting soil that ruined the mastic (hello the pool is completely exposed to the sun, it's supposed to withstand the elements). He offered to redo the work for a 50% off discount. I paid $1100 a year ago, I wasn't going to have them come out again to do a poor job that lasts a year. Horrible company. They must be going out of business because no one picks up the phone. I ended up getting everything done RIGHT by Florida Baker at allmastic.com.