Worse customer service ever. My thermostat isnt working correctly and they refuse to send a tech…read moreout. My family is left in the cold my children and fur babies and feather babies,very wrong.,with the temperatures at a low we need warmth,not a cold shoulder when I call to have as tech come out. Horrible service. If I could give no stars for this company i would. They are an absolute joke, they claim to be home security experts, they could not even get my security pad working properly. Their experts have no knowledge of what home security is. They try to sell you something that you don't need and they don't give you what you want. They cut corners with their products and wiring. I would recommend to stay away from this company at all costs. Go with a more reputable company for tour security needs. I Do Not..recommend this company..They do not hold themselfs accountable for their actions. They are better at breaking things rather than fixing them. And then will not fix their errors. No family should be left in the cold. Search your options DO NOT USE THIS COMPANY.

Notice how difficult it is to even find Google reviews for this place, let alone leave one? There's…read morea reason for that if you look it up. The explanation is that their business practices are specifically designed to make it difficult to do so. What does that tell you... business that doesn't want to be reviewed? Same old same old with the door to door salesman today. Does not introduce himself, just starts talking and asking questions he has no right to receive answers to. Tried to argue that my ADT was not good cuz it goes out when the internet does. Told him I had battery backup. Scoffed saying there was not for ADT and I'd be down to periodic still pics. Hello, everyone heard of ATT storm ready? My internet does not go down even in a full power failure. Have power backup for the entire house too, including the ADT. Either the guy is not informed or is a liar. No way I'd ever use them.

It was almost a year ago now (sorry for the late review!!!) but these guys did a heroic job running…read moreethernet in our old house. Only 2 runs so far, going to a network closet, but we will likely be adding more at some point. They were able to put the jacks exactly where we wanted, and used a professional faceplate for where the runs terminated in the network closet, as opposed to something open in the wall. They also cleaned up a bunch of non-functional cable from outside the house. Super patient and nice people, and Stephen gave us a lot of options for the install, even though it ended up just being the 2 runs.

We hired Lupen Systems to do a few low-voltage cable runs. They were fast, efficient, worked with…read moreus on some specific requests we had, and I'm very happy with the results. I look forwarding to bringing them back to do additional work!

We've had the service for five years. Keep in mind that this is an industry with many different…read moreplayers. There are all kinds of "incentives" to sign up, but then you live with the monthly fees. In my opinion you have two choices in this industry - big company like Comcast, or a local company like OmniGuard. I picked and am staying with OmniGuard for three reasons: 1. The primary alarm monitoring system, through Alarm.com is bulletproof. We've had some alarms go off when we weren't in town. The police showed up. If there is urgent issues, they are on the phone with you immediately. 2. The service side - OmniGuard is local and will fix your issues. They are small, and sometimes they can drop the ball, but they always make it right. When you call they are respectful and helpful. 3. Price points remain stable - they don't jack you around after a year. The value remains.

I've had Omniguard Security for three years. No real problems, except they don't seem to…read moreunderstand their own system. I was told I needed to link their system to my WiFi, so I did. Now, three years later I find out that they can't figure out why, since my system is on a cell radio connection only. I have found that any inquiries I have made either get lost or ignored. When pushed, however, the company has come through. The manager, Tina, told me she has only worked there since January, so she's not familiar with their products or systems. It's November! On balance the company is OK and the price is competitive. However, staffing and training seems to be needed.

I was having an issue with one of my sensors and when I called the owners, Rick and Tammy are…read morealways so easy to reach and pleasant to work with. Part of the problem was solved, but what they did is send out one of their technicians and his name is Jarrod and he did a great great job. Super nice, very pleasant, walked me through a couple of things that I had forgot how to do and then wanted to make sure everything was taken care of before he left. I would recommend this company to anyone who is looking into an alarm I've had nothing but a great experience !! Patty W

We bought a new house with a Honeywell alarm system and wanted to get information on it. We checked…read morethe Honeywell homepage and they listed 2 dealers. We called the support for the first one and got someone overseas who said they could not help us. Then we called the second one, Security First Alarm, and got a very nice local guy who talked us through the whole thing. They were great. Will definitely use them in the future.

We use Global Security for our home security and I have been greatly impressed. There were wiring…read moreissues from a previous system and they made multiple trips to figure it out and get us up and running with no cost to us. The system they provide is very easy to use - we can manage it from our phone or online and it is infinitely customizeable. I highly recommend them.

I do not recommend this business if you care about your own security. Our business was broken into…read more Global equipment failed to do anything. Then, they had the audacity to say things did not work because the intruders cut the power off the building. Our system DID include back up batteries for precisely this sort of event. This was done based on their recommendation. The intruders broke a window. No alarm. Reached inside the store and tried to pull one of our electric bikes through the window. Bikes are attached to each other with a metal cable. What they did caused some ten bikes to tumble. No alarm. Our system is supposed to have motion and glass breakage detection. Nothing happened. Someone called it in the next day. Global refuses to take any responsibility. We are now with ADT. That's what we should have done from the beginning. We were sold a bag of goods. Never again.

Josh was a pro. Quick and easy to work with. He is quick to respond to questions and was punctual.read more

This is our second experience with Integration Engineers, they had installed an outdoor TV mount…read morewith Ethernet connection, the install was three years ago and everything is still working as intended. I was happy to find them still in business. We had a need to install two new Ethernet lines and ports to a few rooms in our home due to multiple family members now working from home. They gave me a detailed cost per hour, we set a date within a week or so and they were very punctual. The team arrived as promised, they were very professional, even removed their shoes as they worked inside our home. They completed the work within the timeframe and more importantly the Ethernet installation was completed as desired. We now have the needed ports to our rooms. Thank you for doing a great job!

Condescending and arrogant when answering the phone to take a noise complaint. Hung up on us when…read morewe asked his name. Unbelievable. Th I s was Thursday, July 10th. We can't find anyone's direct contact info on their website to complain to a manager.

Working for cascade enforcement has been a great opportunity for me. They actually care about their…read morepeople and willing to work with them. The monthly staff meetings give the agents and management a chance to get to know each other and discuss any needs or issues they may have. I quite enjoy working with this company. Great people to work with, great clients, and I got to work some amazing sites and events. Come join a great team

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.