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    Casa Palmero

    4.6 (18 reviews)

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    Ask the Community - Casa Palmero

    Review Highlights - Casa Palmero

    Massive shout outs to Dave & Michael for being such gracious and attentive staff members.

    Mentioned in 3 reviews

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    Stilwell Hotel

    Stilwell Hotel

    (38 reviews)

    Had a pleasant time staying 2 nights here at this boutique hotel with our pup. We got a king sized…read morebed room with a balcony and enjoyed our time. They've designed their hotel to look and feel like a little oasis. The intention was effective because it did feel like an enclosed paradise, quiet and pleasing to the eye. Our service during our drinks and pizza at their cafe and during breakfast time (included in our package) was excellent and staff were really friendly! Complimentary bubbles upon arrival which i love! Dog blankets outside. Good looking bathrooms. Aesthetically pleasing place. Robes and slippers in rooms. Luxurious sheets. My husband didn't love the bed but perhaps he just has a sensitive preference for his back. the rooms were swanky but small but we didn't mind it for 2 nights only. we spent a lot of time enjoying the nice weather outside. Walking distance to many places in downtown and parking at the hotel was included in pricing.

    Small but gorgeous hotel. I want to give like a 3.5-3.8, but am doing a 4. While it has an intital…read morehigh end appearance and price point, the Stilwell Hotel lacks the some of the essentials of a true luxury stay. - Staff: during check in, we were helped by a tall blonde young man with a deep voice . He has 0 customer service skills and should not be customer facing. He had minimal eye contact, cold demeanor as if we were bothering him, mumbling, and just overall unpleasant. He had the demeanor of a bro cashier at a GNC. There was a guy next to him which I assume was IT or something since he was messing with something at the front. There was a woman who brought us a welcome glass of champagne, and Angel - who gave us a brief tour and brought our luggage to the room. Angel and the woman were nice. Champagne was good, however I wish they offered non alcoholic options like a juice or sparking cider. Throughout our stay, we encountered many staff on the property in passing - not a single smile from any of them. Even the housekeeping staff at a BestWestern are nicer than the staff here. - Room: gorgeous but small. Booking a room for 2 does not just mean having a big enough bed, but actually room for 2 humans to move around. There is not enough room to lay your luggage out anywhere, and the bathroom was narrow. I would've liked to have a towel bar by the sink instead of having a silly rock be what holds the towel up. The room is aesthetically stunning and the bed was very comfortable. I loved the ambient lighting options and motion activated under-lighting. I liked that we had a balcony. I enjoyed the soaps / lotions, as well all the nespresso in the room. Air conditioning worked well. Room was very clean. - Parking: parking was easy in the day. We lucked out at night but guests arriving after 8pm had nowhere to park, which we witnessed first hand. We saw a guest told the staff "the lot is full", and the staff said "just take the EV spot". What about your guests with EVs who need to charge their cars for the night? On another day, a large car was parked in the entrance into the hotel (not the street) and stayed there for 15 min which blocked entry for everyone else - i wish the staff came out to inform the guest that they couldn't leave their car the. The main lot is very tight with slim spots and awkward parking angles, but the back lot was good . While this wasn't an issue for me, I can imagine coming off of a long flight, finally getting to the hotel at night, and being frustrated at the lack of available parking. - Breakfast: this is the main reason we wanted to stay here. The breakfast itself is good, not great. The French toast, juice, chia pudding and eggs are best things - everything else is okay as I found some things to be stale such as the waffles and muffins. I did enjoy how the food is displayed, and there lots of variety. Staff is constantly refilling items so you never have to worry about things running out, regardless of when you arrive for breakfast. Breakfast is much later than it is at other hotels, and with a small window (8-10am), which can be an issue if you are planning to eat early prior to a hike. 2 staff stay in the area however they just stare at you from the corner of the room. No smile, no good morning. The first day, I felt like we were being stared at as if we were freeloaders sneaking in for free breakfast. It was very uncomfortable. Not sure if they were staring because we're younger than a majority of the other guests but there really is no excuse. I think they should do a wrist band system or something if they insist on eyeing people. Property- they have a cafe by the breakfast area where you can order hand crafted pizza. We didn't do this but it smelled great. The location is convenient with lots of restaurants within walking distance . As a hotel guest, you get a discount at the Foray restaurant, which is closed mondays and Tuesdays Overall: Beautiful, but I don't think I'd stay again. For the price point and all the amenities, I expected to be in love with this hotel. At other hotels with this price point, I'm usually like "I don't want leave!", but not here. It wasn't a bad stay, but the experience didn't match the price point. I hope they get better staff or else I could see this hotel failing in the future.

    Monterey Plaza Hotel & Spa - Courtyard Facing Room, 2nd Floor

    Monterey Plaza Hotel & Spa

    (1.2k reviews)

    $$$

    The Plaza is an incredibly beautiful hotel that overlooks the ocean. It has multiple restaurants…read moreand the customer service is fantastic. The location is key as you can walk right down to cannery row to access restaurants, shopping, and entertainment including the aquarium. Furthermore, the gym and hot tubs on the 5th floor are superb. The views are incredible and the equipment is all very nice. We have had a lovely stay at the Monterey Plaza Hotel and Spa.

    We needed a little family getaway, so we booked a stay from Friday through Sunday. Walking into the…read morehotel, the first thing I noticed was how nice it smelled. The lobby has an older, vintage feel to it, which gave it some charm. Unfortunately, the check in experience wasn't the best. The front desk receptionist wasn't very friendly or welcoming, so it didn't exactly start our trip on a positive note. Our room with two queen beds was pretty standard, but it was clean and had a beautiful view overlooking the water, which was definitely the highlight. The service throughout our stay was pretty disappointing. I called the front desk to ask for extra bath towels, and after waiting 30 minutes with nothing delivered, I had to call again. They finally arrived another 20 minutes later, which seemed way too long for such a simple request. The shower was also confusing because the hot and cold labels were reversed, and the water pressure was extremely weak. Neither of those things ruined the trip, but they definitely made the stay less enjoyable. We also ordered room service around 7:30pm. Jerry, who took our order, was very friendly and told us it would take about 45 minutes. An hour later there was still no food, so I called back around 8:45. Jerry apologized, checked on the order, and said it would be another 10 minutes before offering to personally bring it up. I appreciated his effort, but waiting well over an hour for room service was frustrating. To make matters worse, they already charge a service fee and then tack on an additional 20% service charge. The food wasn't worth the wait either. The ceviche lacked flavor and the portion was tiny, the ahi tuna wraps were just okay and didn't taste very fresh, and the Wagyu burger was dry and underwhelming. The fries were probably the best thing we ordered. Overall, I don't see myself staying here again, and next time I'd rather book the InterContinental instead.

    Villa Mara - Portola room

    Villa Mara

    (31 reviews)

    Villa Mara is pure California luxury, and easily one of the nicest boutique hotels I've ever stayed…read moreat. Opened in 2022, it feels brand new yet already timeless, with design that's both elegant and warm. The rooms? Incredible. Heated bathroom floors (yes, heated floors), a complimentary snack bar and fridge stocked with goodies, a sleek Dyson hairdryer, and even a fancy bidet -- every detail has been thought through. Our patio looked out toward the ocean, and at night you could hear the waves. But the real star of the show is breakfast. The coffee is excellent, the quiches are light and flavorful, and the almond croissants... wow. Hands down the best croissants I've ever had. I would come back just for those. Service was top-notch from start to finish. The staff made us feel so welcome -- kind, attentive, and genuinely happy to help. Add in the location (just steps from the beach), and this place checks every single box. If you're looking for a Carmel getaway that blends luxury with charm, Villa Mara is it.

    Villa Mara was an absolutely dream! Stayed 1 night with a friend for a girl's getaway. They text to…read morecheck in and get an idea of our arrival time and greeted us when we got there. Our room wasn't ready but they offered to hold our bags while we went out to lunch and guaranteed it would be ready by the time we got back. The room wasn't huge but had everything we needed for 1 night. You could tell they took a lot of time to ensure that the guests would be completely comfortable and have everything they need. They do offer a welcome drink that you can have upon arrival or whenever you'd like - we opted for the drink before we headed out to dinner and we were able to sit by the fireplace on a cozy couch. They offer cake to all guests at night in the lobby/bar area in addition to any of the snacks in the room. Breakfast was included although we were really excited about this other place in town. From what I saw the breakfast looked amazing! There's no parking lot, but there seemed to be plenty of places on the street. It is right in the middle of a neighborhood but a quick drive into Downtown Carmel!

    Casa Palmero - hotels - Updated July 2026

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