Casa Gaminos had always been the place to go or take someone on special occasion. This tradition was going on the third generation as my children began taking their significant others there too, but as other reviews read, Casa Gamino has really declined in its food portions, quality and service.
We continued going because like I said it had become a family tradition, but our last two visits totally changed our mind.
In June of this year we took son to dinner in celebration of his24th birthday. We wanted him to have a good dinner before went to celebrate with his friends. Unfortunately, that was not the case. We thought it would be funny to embarrass him by having the waiters sing him happy birthday, so my husband notified our waiter. Since my son had plans for later we and hoping to save some time, we all decided what we were having before arriving. We told the waiter we were ready to order when he brought the drinks, but he wouldn't take our order. He said he would come "right back" except he didn't. It took him 12 minutes(my son was checking) to come back and take our order.
When the food finally arrived, like others said, some of it was cold. I ordered the Chile Relleno, cheese enchilada combination plate which comes with rice and beans. The entire plate was covered in a red sauce and cheese. I couldn't tell where the chile or the enchilada were. And because it was cold, the whole thing was rubbery and not tasty at all, even a little on the salty side ( I guess from the cold cheese)
My husband, being a sea food lover, ordered Camarones a la plancha. He was very disappointed, even mad, but didn't want to ruin the dinner. The camarones had no taste and seemed to be over cooked (not fresh at all). We all knew something was wrong when he left about half the plate of camarones.
The other family members didn't comment on their dinner, but that in it self says a lot, as we all used to LOVE coming to dinner to Casa G and offering each other a taste of what we've ordered.
Our waiter didn't greet us when he came to the table, he didn't tell us his name. He limited himself to taking our order, and nope, we didn't get refills on the chips or on our drinks.
After dinner, we waited for the waiters to come sing to my son. We even ordered dessert to make time, but they never came.
It was very disappointing.
Our most resent experience was even sadder.
We went on August 15th to celebrate my 13 year old son who wanted an asada quesadilla from Casa G. He's a picky eater, so when we find something he likes, we frequent it. My son accidentally spilled his drink into the chips, table and onto the floor. My husband jumped up and as we were seated right by the kitchen/waiter station, he notified a couple of other waiters who were there and they gave him a stack of paper towels to clean up the drink. We thought someone would come with a rag and a mop, and more chips but no one came. We cleaned as best we could with what we had, and as our waiter passed by my husband told him we needed assistance with the spill. He disappeared into the waiter's station and didn't come back until the first few plates were ready.He didn't help clean up until he realized there was no room to put the plates (because of the spill). Even after all the plates had been served, we had to ask him to refill the spilled drink and to bring more napkins and chips.
The birthday boy's quesadilla was very greasy. Yes I realize cheese is greasy, but this was dripping with grease. We have ordered asada quesadillas before and they weren't as greasy. My husband ordered fish this time and again he hated it! He said it was overcooked and had no taste at all (not even chicken).
The only reason we left a tip is because of the nice young guy who brings the chips and we suspect the waiter splits his tips with.
We will never return to Casa Gamino, and will caution everyone we've ever recommended it and raved to.
SO SAD. read more