One of the best experiences I've had at a chick fil a. Staff was alert and on it. Line was sooo…read morelong (it's the airport, there's no getting around this fact of life), but they were moving people along really fast. Once I got to the front and placed my order, I didn't even have time to put my straw in my drink before my food was ready. Employees were pleasant, food was good, service was fast despite the unavoidably disgusting number of people that are present at any given time at any airport at any time of day. Shout out to this location. They are doing a great job.

Longest line in the airport probably cause people know what they get with Chic fila so it's a safe…read morebet for descent fast food. So that is what I also opted for. Line was long. This isn't quite the same quality and service you get at most Chic fil As unfortunately. They ran out of biscuits after I ordered so I had to wait even longer for it. Chicken biscuit was cooked well but I couldn't eat my bacon, egg, and cheese because the bacon was suspicious. It was not crunchy and very fatty. I didn't want to risk getting sick on my vacay so I didn't eat it. But such a waste of $7. They also asked for tip here which is a first for me.

Yes, I got to spend $5 on a small cup of fro yo! Wanting a cool and light treat, I headed over to…read moreYovana on my layover. I don't know what it is about frozen yogurt places that makes people become mindless idiots but the people in front of me seemed to be confused by the whole frozen yogurt process and how to order. The girls working there didn't help either as there were three of them on staff but more engulfed in their conversation about their latest tattoo than reducing the size of the line. Ordered the white chocolate macadamia nut and it was meh. Paid more to have fresh strawberries on it and soon found out that they put the strawberries in the middle of the cup of yogurt rather than on it-not a fan. That is just asking for a trip to my dentist right there, baby girls at Yovana, please let me decide if I want the strawberries in or on top of the yogurt.

How on earth does a little commuter airport like CLT have such a rad, kick-ass frozen yogurt…read moreplace?! Just tried it last week as I was killing time during my layover back to SFO and I was b-l-o-w-n a-w-a-y by how awesome the frozen yogurt was! I had a swirl of chocolate & macadamia nut, and seriously, it tasted like an all-night party in my mouth (don't be gross, I mean it in a heavenly way). Everything is made fresh daily, and was the creamiest, most flavorful, fresh frozen treat I've ever had. If you ever have to deal w/ a crappy layover @ CLT, do yourself a huge favor and make life go from arrrgh-to-amazing with a swirly-poo of Yovana. I struggled with - 1 star b/c the ladies serving were so friggin' slow (despite the line, mind you), but then again, it is the South, and me thinks they're on a different clock than the rest of us. They were very nice though!

3 1/2 stars. I've actually never had Bojangles before (I only 'recently' moved to the south.) I…read morehad heard that their chicken was spicy, so I held off trying it since I'm a heat wimp. It was spicy ... but only barely so, just a hint of heat. The chicken was good: heavy, crunchy breading, chicken still moist. I had the Bo Rounds, which taste very much like McDonalds' hash browns, just a different shape. Crispy, salty, just enough grease. Counter service. Ambiance is standard airport fast food.

food: standard chicken spot, i would say a bit above average but nothing too special and i didn't…read morelove the sides offered. first time having so maybe ordering something diff would be better service: fast, casual ambiance; was in an airport food court

A popular airport destination if you have the time. Since there is usually a line to get in, you…read morecan expect to wait to be seated. It appears that if you're traveling alone and there is a seat open at the bar, you can walk in and sit with no waiting. The wait staff is continuously on the move with little time to thoroughly clean table tops and floors. My chocolate milkshake came quickly and my wife's sparkling guava margarita was nicely presented. A bit too much ice but it tasted good. No food pics to share but, I must say that the 8 ounce burgers are presented picture perfect!

I had a little time before boarding my flight, so my sister and I decided to grab a bite to eat. We…read morewaited a few minutes to be seated, but the restaurant was moderately busy, so that was understandable. One thing I noticed right away was that the floor near our table, which was also the area leading to the kitchen, was very slick. A caution cone or warning sign would have been helpful to alert guests and help prevent a potential fall. Our server greeted us promptly and got our drink orders in quickly. When my sister asked about ordering a milkshake, we were told they were out. I suggested adding it to the list of unavailable items posted at the entrance so customers would know before ordering. I ordered the patty melt with sweet potato fries. While the presentation wasn't particularly appetizing, the flavor more than made up for it. The sandwich was delicious, the fries were great, and I cleaned my plate. I also noticed the table next to us had been waiting on their food since before we were seated. Eventually, they asked for their meals and to-go containers instead. I thought that was worth mentioning, as it appeared there may have been some delays coming from the kitchen. Overall, the food was very enjoyable, and with a few improvements regarding communication and safety, the experience could be even better.

If you are looking for great food and have time to waste at CLT, please stop by this place. It is…read morelocated near Gate E36, where most flights are operated by AA's regional PSA and Piedmont. They offer both breaded and grilled tenders, cooked to order.

I always appreciate a place to get some freshly cooked, clean protein. A bit pricey but this is in…read morean airport. Got the three piece grilled tenders and their honey bbq. Wait took a minute because it's all made to order. Very juicy and flavorful. Now I'm def ready to board my flight!

I was thoroughly pleased with my light and crispy taco pack (6) and chicken nachos. The freshest…read moreand quality ingredients were delicious. Great customer service.

Never again. I expect to pay a premium for airport food and other items purchased at the airport…read more But I am angry bc I felt like I got defrauded. I got a small burrito bowl and it was small. BUT they barely filled it with ingredients! 1/2 a scoop of chicken for $14!!! Food quality is decent the rice is undercooked. I am not a happy customer. But did not have time to spare to deal with it. I do not recommend. Try other options near by.

This is soooo unbelievably bad. Over 8 minutes for fast food in a busy airport. Why! Nothing was…read moreready and i had to abort. To whomever, you're welcome for the $15 chicken sandwich. This place has PLENTY of people doing nothing. Just disgusting lazy lack of performance. You should all he sacked.

Smashburger has become my go-to place for lunch or dinner when I'm waiting to fly out of Charlotte…read moreDouglas International Airport. Something about the crispy chicken sandwich and the side of honey mustard sauce really does the trick. While there aren't tables or chairs available in the fast-food restaurant, if you walk a few steps of Smashburger, you can find places to enjoy your meal by your gate. The service is okay, but I think the food is the main star of the show. I really appreciate when they add extra honey mustard, barbecue, or ketchup on the side so I can enjoy the sauces with my meal. Can't wait to eat here again the next time I'm at the airport.

shout out to the crew running the shake shack at lunch on monday august17, 2026…read more food was fresh, cooked well, and fast. never have i given 5 stars to an establishment in an airport. i ordered the shack stack, fries with cheese, and chocolate shake with whipped cream. burger was cooked well, with fresh veggies. fries were hot. melted cheese was fresh. milkshake was made on the spot. i've had worse shake shacks outside an airport.

I absolutely love Shake shack because of their fairly consistent taste of their smash burgers. This…read moretime really didn't disappoint as far as that was concerned. I did the self ordering kiosk, ordering a double smash patty with no lettuce or tomato. Of course, my burger came dressed with lettuce and tomato, but not the requested pickles. I double checked my receipt and the order on the bag which clearly stated no tomato or lettuce, add pickles. So they completely ignored that part. The burger still had awesome flavor and the cheese was great as well. The french fries were absolutely fantastic. I think I ate every last one. I would definitely come back here and expect them to mess up my order, but still deliver a tasty double smash patty burger. This is about the same at one of the Smashburger locations. It was incredibly crowded, and somewhat difficult to find a seat. But that's kind of what you get for eating in this food court, so not really a reflection on the restaurant itself. Would definitely come back here for them to screw up my order again, but still deliver on good flavored smash burgers.

So McDonald's is just Iike the other fast-food majors ... some people love them and some people…read morehate them. Same for Wendy's. There is one of each of these on opposite corners just outside Charlotte Douglas Airport ... on Boyer Street. They couldn't be more different. On Tuesday, June 4 the CLT airport was under big stress ... rain and electric storms caused a ground stop for outbound, stranding inbound to sitting on the tarmac on the outskirts. Long story short, everything was delayed 2 1/2 hours. Some drivers waiting for arrivals took advantage of the delay to go get some fast food. We drove over to the Boyer Street McDonalds but saw they had a long line at drive-thru, so we went across the street to Wendy's ... big mistake. We sat for minutes in the drive-thru at Wendys without moving, so we went inside ... big mistake. Three or four peeps were working that night, but you'd swear no one knew what they were doing. We stood behind an ill-informed patron talking to an ill-informed employee as they talked over each other. Eventually we left and went back across the street to the McDonalds. Now back at McDonalds some of the drive-thru had worn off and the wait wasn't too bad. But cheers to all the service people we talked to ... they were friendly, and knowledgeable. At payout we had the sweetest little lady take care of us ... she made the trip worthwhile. Food was the good usual McDonalds, nothing fancy just good fast food ... hot and fresh. Four stars for McDonalds and one star for Wendys. Next time we'll just go straight to McDonalds.

I waited 25 minutes in the pick up spot and finally had to go inside to get my order which still…read morewasn't ready. It eventually took 35 minutes to get my order.

The right drive thru line at this Cook Out is always fast. If you want fast service go in that…read moreline. I don't know why the other line takes so long. Order: usually double burger with lettuce, tomatoes and pickles. I love that they let you customize your burger with fresh toppings. I've never had a wilted lettuce or tomato. Pretty good fast food burger.

I would like to report a poor experience at your Cook Out location. A short Hispanic male employee…read morewearing a blue apron, who was working near the second window by the carry-out area, was rude and dismissive when I requested an itemized receipt showing the price of each item purchased. We also had issues with our order. The first time we ordered, it appeared he did not hear us correctly, and we had to repeat our order. We were given a large fry instead of the regular fry we ordered, and the only receipt we received was for the spicy wrap. When I asked for an itemized receipt for the entire order, he repeatedly pointed to the total receipt taped to the bag and ignored my request. I believe customers should be treated respectfully and receive proper assistance when concerns are raised.