Any port in a storm. It was decent for an airport, for sure. Many of the places here have a QR code to scan on your phone, order and pay on your phone. It all worked out OK. Service was good, our waitress brought out the waters and food very quickly. The burgers were better than expected and the fries were nicely done as well. With taxes and tip, 2 rum burgers came out to $45. read more

Casa Bacardi - Rum burger. - Fast Food Near Me - Charlotte, North Carolina

The Rum Bar House salad comes with greens, shredded cabbage, grilled shrimp, Pico de Gallo and honey lime vinaigrette. I had a lot of shrimp and it was filling!! read more

Casa Bacardi - a plate of shrimp and lettuce salad - Fast Food Near Me - Charlotte, North Carolina

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Nice, change of pace restaurant on the D concourse of the Charlotte Int'l Airport. They have a variety of dishes, like Cuban Sandwiches (very good), shrimp dishes, Jerk burgers, etc. You order and pay using your phone, but a server brings out your food. read more

Hard for me to understand the experiences had at Casa Bacardi - very different from ours. First, it's an airport restaurant so the prices will be higher than 'normal' - and they are. We got the burger and fries and they were prepared fresh and served hot. The fries were too good )shouldn't be eating them!). The burger was very good. Ashley, our server, was excellent. read more

I've never been more disappointed... there not much to the atmosphere, as it's an airport... but damn.. We've been here for over an hour and people who have sat down after us have already received their food... Poor customer service, (maybe the server is just having a crappy day... They completely walk by you, and when the food finally does come; ***it's obvious it's been in the window for some time... The tacos were cold fish tacos, (but supposedly hot and fresh off the grill) and the fries had enough time to get cold and stale... *** disgusting... I don't know about anyone else, but customer service is absolutely key.. This place severely lacks... I've been in guest services for over 14 years, and sadly this was some of the WORST service ever. read more

Got the jerk chicken bacardi bowl and it was very good. I got it without beans and the sour cream. The cashier was very helpful in explaining the different item available. A little over priced but that is expected at an airport. I would order from again read more

Atmosphere is as good. It is a busy airport after all but it didn't seem too noisy. The service at the bar was fantastic. I was surprised how much shrimp came on the shrimp tacos. I know they were small but there was plenty. The tacos were good but lacking a bit of spice. Buyers beware. I'm not quite sure why subbing fries for a side salad is $6.99 when fries are $6. Mojitos on the menu list no price but start are $18.99 presently. Bring your own mint. It will definitely make the difference. read more

terrible customer service. From 3:30 til 4:15 - after the initial server left - NO ONE asked if I wanted or needed anything after she left .... Everyone else around me was attended to.... Didn't even remove my empty glasses read more

Bartender was Timothy. I sat down and ordered a Bloody Mary. He didn't ask any questions. My check was brought with a $24 double Ketel one bloody. I asked Timothy and he said that's the way they make their Bloody Mary. Completely unapologetic, didn't care at all. I said your house Bloody Mary is Ketel one?? He said yes. I've been a server for 12 years. This is absolutely price gouging and morally I could never do that to a customer. Not to mention their mix tasted like plain tomato juice. What a scam read more

This place is a scum pit run by scumbags. Was chasing my plane so ordered wings to go. Got the wings, paid the bill and as I slipped my shoulder bag on the bartender (short Hispanic dude who worked on 9/5/23 around 7 pm) had thrown the wings in the trash then claimed I told him to do it. I asked him for refund. He waived me off then called me some name and walked away. read more

What ya gonna do when flight changes are tight, no time to look for a spot you must take what CLT gives you. Oh boy, food looked good then once I bit in mega disaster begins. The chicken was not hot, the crust too thick and hard, really hard and uneatable. The fries were filled with grease. Enough said, bright spot is I will be reimbursed for this horrific meal. Service was good, the food .... well don't eat there!! read more

Casa Bacardi - Looked good, not good. Yuck! Chicken Tacos. - Fast Food Near Me - Charlotte, North Carolina

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It's pricey but what airport restaurant isn't? We had the shrimp tacos with side salad. Two filled to the brim tortillas. I mean at least 10-15 shrimps each taco. Yes they did not scrimp on the shrimp. Get the draft beers-- more bang for your buck. Granted 8.99 is steep. Service was exceptional and they are following Covid protocols. read more

The fish Taco's were boring. No taste to the slaw, no pineapple no sauce of any sort. No catchup for the fries. The only thing nice that I have to say is the waiter was nice. read more

The food is mediocre. The drinks of course are profoundly overpriced and there's an inch of dust on top of the booths. Gross. Do airport restaurants need to be this nasty? No. read more

The food was greasy; we ordered the Cuban sandwich, and nothing like the real thing. The meat had.75" stripe of solid fat. The bread isn't criollo at all. The "margarita" made, so we were told, with rum terrible bad no rum flavor. Could you believe that frozen flavorless margarita cost $17.99 ouch? Stay away! read more

very disappointed. The waiter asked if we wanted fries and charged us a steep price plus added a 3 dollar sharing fee. I know food is more expensive but it felt very deceptive. definitely overpriced but ultimately the waiter not providing all the info was shame. read more

This may be the WORST meal I've had in years. It was the most bland, flavorless food. The menu looked so good, too! I ordered the Jerk Chicken bowl. I could not discern any classic jerk seasoning like cinnamon, allspice, jalapeño, or vinegar and lime juice. Jerk flavorings are so pointed and tangy. This had zero!!! Even worse, the beans and rice at the bottom of the bowl was a gluey, tasteless mess! So sad, because I was so pumped to have Caribbean food. Cold beers were great, and the staff friendly, but nothing could save the god awful main corse, not even hot sauce. Bummer! read more

Casa Bacardi - please seat yourself sign - Fast Food Near Me - Charlotte, North Carolina

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Great place to eat at at the airport. Great selection and service. Just the name alone makes you want to try Casa Bacardi

They were out of every kind of taco except shrimp. It was drowned in sauce and dripping all over. Couldn't taste shrimp. No price on drink menu. Ordered a mojito and a pina colada, both really poor and $18 each. Left half of it behind - undrinkable. read more

Allergen alert: ordered a veggie bowl and found shrimp in the bottom! Glad I didn't share with my son or wife, who could have died. On a lesser note, they forgot my guacamole. Food tasted good - but above gets you 1 star. read more

Ordered the vegetarian bowl. It's really strange. It includes rice, brown beans, a ton of squash (cooked), raw carrots and guac. It cost $10.99. read more

What a waste of $ 13.52. I had a 3 hrs layover I decide to try there chicken sandwich. The chicken was over grilled. It was so tough to chew. My side, which was rice and bean taste like can beans with tomatoe sauce. I was skeptical after receiving my food within 3 mins. read more

Food was good, service/attitude not so much. Line was long and in a hurry to catch flight so I used the QR code/menu to order. Among the available items for takeout was a listing for adult beverages. Without thinking, I ordered one to go with my meal. When the meal was ready i asked about my drink (which i was charged for). The server asked the bartender who, with attitude, informed me she didnt have a drink order on her list of printouts. I showed her my receipt. I said that I understood I couldn't take it with me so I asked if she could just make it and let me drink it there. She argued, "Well, I still don't have it on my [print out], I can make you one but you have to sit to drink it, you can't stand." There was no place to sit, which is why I placed the takeout order. I'm not complaining about the fact that I coudln't take the drink to-go. There are rules and I understand them (thanks to all the jack@$$es that ruined it for the rest of us). My issue is, that if you can't take a drink to go, why have it as an option on the to go menu? Additionally, the attitude of the server was terrible. As I was in a hurry to make my flight, I left without an argument or drink. read more

The service was terrible and made us feel so unwelcome. The bartender Sheiquit was beyond disrespectful. We had to ask for water with lemon three times. We placed our order and then quickly decided that we did not want to eat there after being treated poorly. She said she can not delete our order and refused to go in back and check with the cooks. When we got our food it was cold. Instead of home fries we received French fries with sugar sprinkles on top. The toast was raw. Not a good experience at all. read more

Food was bland. Charged me for a double without asking. Would have been fine if it wasn't a weak single. Waiter was terrible and was unapologetic about not informing me of the drink beforehand. read more

The food was acceptable, service at the bar was not great, but the worst was all the tv's and when the Panthers game came on they wouldn't change from the nfl network despite requests from customers. No support for the hometown team is disgraceful. I left and went to another bar where they support our team. Will not go there again. read more

I ordered takeout, Jerk Chicken Cobb Salad, for $13.99. Unfortunately, I didn't open my container until I arrived home, Philadelphia. This was one of the most horrible meals that I have ever purchased. My meal looked as if it had been scraped off someone's plate for the trash. OF COURSE IT WENT STRAIGHT INTO MY TRASH. I cannot believe a restaurant would sell a meal like this. DON'T EVER eat from this place. I wonder what their kitchen looks like. read more