I think this may, in fact, be the most busy and largest McDonald's in Charlotte. Much of "Business" is conducted through/via the Drive Thru - I was pleased with my Order - Fries actually arrived "Piping Hot" from this location. This location operates like a well oiled machine; - No silliness going on! Drive Thru Line Moves Fast - Serious environment! Location seems serious about providing excellent Customer Service at this location. Very busy Vibe - Operating 24 Hours! read more

TLDR: Typical McDonalds with an upgrade. Quick and accurate orders. Hash browns and the egg McMuffins are a good choices. I hear people raving about the McGriddle, but I opted for the traditional Egg McMuffin. This location is clean and efficient. It looks newer with ordering kiosks and delivery pick up areas. It did take longer to order from the kiosk, but I enjoyed looking through the available options. The kiosk prompts a lot of questions and only briefly shows your order number. Two of us were looking down to pay on the integrated terminal and missed the order number pop up. It displays the number for a few seconds. We then just had to check the completed order receipts to find the other completed orders. All of our orders were accurate and ready quickly. Overall, a nice McDonalds to stop at to use the restroom and get a meal. read more

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The lady at the drive thru was very rude and had an attitude and we received the wrong sized drinks after clarifying three or four times and having paid for the correct size and they forgot our sauces read more

So McDonald's is just Iike the other fast-food majors ... some people love them and some people hate them. Same for Wendy's. There is one of each of these on opposite corners just outside Charlotte Douglas Airport ... on Boyer Street. They couldn't be more different. On Tuesday, June 4 the CLT airport was under big stress ... rain and electric storms caused a ground stop for outbound, stranding inbound to sitting on the tarmac on the outskirts. Long story short, everything was delayed 2 1/2 hours. Some drivers waiting for arrivals took advantage of the delay to go get some fast food. We drove over to the Boyer Street McDonalds but saw they had a long line at drive-thru, so we went across the street to Wendy's ... big mistake. We sat for minutes in the drive-thru at Wendys without moving, so we went inside ... big mistake. Three or four peeps were working that night, but you'd swear no one knew what they were doing. We stood behind an ill-informed patron talking to an ill-informed employee as they talked over each other. Eventually we left and went back across the street to the McDonalds. Now back at McDonalds some of the drive-thru had worn off and the wait wasn't too bad. But cheers to all the service people we talked to ... they were friendly, and knowledgeable. At payout we had the sweetest little lady take care of us ... she made the trip worthwhile. Food was the good usual McDonalds, nothing fancy just good fast food ... hot and fresh. Four stars for McDonalds and one star for Wendys. Next time we'll just go straight to McDonalds. read more

Ordered the two Big Macs for $6 deal and some other menu items. At 2820 Boyer St. Charlotte, North Carolina 28208 When we opened the first Big Mac we found this...See Photo: read more

McDonald's - McDonald's Address - Burgers Near Me - Charlotte, North Carolina

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How do you place the wrong items in the bag from an online order? The damn receipt that has the items listed on it. That morning crew needs to do better. I come home with another persons order. read more

I couldn't understand what the employees were saying and they couldn't understand me (note: I was born here and my natural language is English). I would hope you'd train you employees what SALT is and KETCHUP is when a customer asks for both. I just got a blank stare, then someone else took my sack from the other employee, was gone for a couple of minutes, then handed it back to me and I drove off. Got to my destination, opened my McDonald's sack to eat and guess what was missing? Yep. Oh, not sure why my fries were almost cold (2 minute drive before I opened the sack to eat), and my burger tasted kind of funky. There are much better fast food choices out there than this McDonald's. I should have looked at the dismal reviews before I came here, but I'm not from the area. This probably would be a better place for a drug store or car wash. read more

The best McDonald's I've visited in a while! My order was correct and the employees were friendly. Great experience!

Cold fries but friendly service. They weren't fast but they were friendly. I just wish while they were busy they could have warm fries these were down right cold. read more

I normally don't post messages for fast food but if you're going to get fast food, this is a good place. All of the McDonald's in Charlotte are crap except this one. They are always nice to me. They are fast and they actually make the food correctly like they're supposed to at all the other locations and I've never had an issue like I will drive the extra mile just to go to this one because they for sure have a down like what they're supposed to be doing and the people are always nice, I think they messed my order up like one time but it's literally fast food and that's expected so yeah I'm giving them five stars read more

This McDonalds is new or remodeled. It's a nice McDonalds. The food tastes like every other McDonalds I have ever been in. I didn't go into the bathroom, and I didn't see anything that didn't belong. It's hard to leave an outstanding impression when the market is literally saturated with your establishment. So... As I began "This is McDonalds." read more

McDonald's - Uber eats - Burgers Near Me - Charlotte, North Carolina

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Karina or Katrina won't give her name out correctly to not be a collector of bad reviews and complaints I ordered paid and the nice young lady said your good have a great day I get to the pick up window and I hear her say in Spanish to the young lady who was about to hand my food tell her she needs to pay i said I did she said I was good and she is about to tell her she yells You owe me money you no pay i said first of all I did and why didn't she back there tell me my card did not process the full payment and second of all I do not owe you anything I owe it to McDonald's she had the rudest face and attitude towards me the customer and the employee doing her job then a week later she was extremely rude with my mother and threw my mother's money out the window and refused to pick it up we have called the number on the window and no manager or owner has ever called to apologize or give any explanation to why she is still working and treating employees and customers with such an attitude read more

This McDonalds did really well. Food was hot and correct. Now this was fast food. Was in and out of the drive thru in less than 5 mins.

This was possibly the worst McDonald's I've ever been to. I don't even know where to start. So many issues with our order. We ordered 4 Happy Meals, a chicken sandwich meal and a quarter pounder meal. 3 of the 4 Happy Meals were missing the apple slices. I ordered a quarter pounder without the cheese but added lettuce (30 cents extra) and a tomato (40 cents extra)... and was missing the tomato. The inconsistencies with the prices were mind boggling too. So Happy Meals are currently advertised for $3. Three of the four Happy Meals rang up as $3.39 while only one rang up $3. Then three of the four meals had an additional 24 cent drink upcharge. At first, I thought it might have been because they chose a fountain drink... but 2 of the 3 fountain drinks had an upcharge, one didn't, but the apple juice had an upcharge too. (??????????) So there were all these extra "mystery" charges with a usual $3 Happy Meal. And an extra 69 cents to add lettuce and tomato (of which I didn't even get the tomato). Dropping $30 on McDonald's isn't an everyday occurrence for me, you'd think you'd get some value for your $. In addition to the mishaps with the food and price, the employee taking orders was awful. No personality and gave my sister attitude when she asked to exchange a toy (bc they asked for a boy toy and received a girl's toy). THEN, the drink station was out of small/medium lids. I asked the same lady at the counter for a lid, she tells me they are over there. I look again, I only see the tiny kids-size and large lids... not the one I need. So at this point there is another customer behind me needing the same size lid. He literally opens the cabinet door looking through the storage area for the lid we need. NOT AN EMPLOYEE... A CUSTOMER IS LOOKING TO RESTOCK THE LIDS. So my sister goes and tells the same lady at the counter that there aren't any lids and the employee insists the lid we need is there. I have to take a kid-sized lid and physically show her that they are, in fact, too small before she gets me some lids from their side of the counter. Are you kidding me??? What the hell happened to customer service? At the initial comment of "Excuse me, there aren't any small/medium lids", an employee should have come out with an, "I'm so sorry about that, let me get you some." Instead of arguing with me about them being there (when they weren't). As for the cleanliness, this location could use a deep clean. I'm not high maintenance in any way. I feel I am completely honest and truthful in my reviews and this was by far, just an awful experience. And I find it shocking that fast food workers want to be paid $15/hr. Really? With crappy service and attitudes and numerous mistakes in one order???? I'm sorry. Nope. read more

McDonald's - Inconsistencies with pricing. 3/4 Happy Meals $3.39, 1 was $3. And drink upcharges of .24 for 3/4 Happy Meals?? - Burgers Near Me - Charlotte, North Carolina

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This is by far the worst McDonalds I have ever been to! 35 min wait for a large coffee. Yes, that is all I ordered. Worst service I have ever had! read more

I was so excited to get macdonald's and when i got to the register and ordered they informed me they had no coffe nor ice cream nor smoothies so what a surprise i was so upset but i still ate my food it was okay read more

McDonald's - the interior of a restaurant - Burgers Near Me - Charlotte, North Carolina

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Super slow service. Very few workers and terrible experience all around. The few workers that are there are super inefficient.

Fries were cold. Chicken nuggets were cold. Burger was under cooked. Waiting to see if I get food poisoning...

They wanted me to wait for a half hour for my food in the drive thru. I could not and left and they still charged my credit card. I would never use this McDonald's again. read more

The customer service is HORRIBLE. Even when the window is available you have to wait in that LONG --- line just give an order number and have to wait some more. It's pathetic and I would never come to this location for myself. Absolutely not NEVER. They should take down McDonalds ANYWAY. This food is TERRIBLY indigestible and the customer service and system makes it that much worse. read more

Typical McDonald's with a great location. If you're craving McDonald's, it does its job. Don't expect great service or anything unless u catch someone on their good day. read more

McDonald's - a hot dog and french fries - Burgers Near Me - Charlotte, North Carolina

I did not eat any of the food here because there were too many negatives, but the bathrooms were clean.

Legitimately the best McDonalds in North Carolina. Frequent this drive through weekly due to how consistent it is to get through the line. Always friendly, fresh food, and never wrong. I don't even bother with the other drive thrus on Billy Graham anymore... read more

All these bad reviews why are they still open lol but anyways I went there this morning.. sign says open 6am so I went to the door at 6:40am. Manager said I couldn't come in like dude I had to use the bathroom lol this place has no care whatsoever based on these reviews read more

I have seen better and I can't say that I've seen worse. This is a very small McD's with only a few tables inside and a couple outside. Watching the crew for a bit, they seemed to be taking quite a while to get orders together and get people out the door. I wouldn't recommend this one if you're in a rush. It has the usual stuff of McDonald's - a Coke fountain, ice tea urns and napkin dispensers but ketchup only in packets. Credit card machines have the touchless sensors if your card supports that. On the plus side, the dining room is open 24 hours and they have three power outlets next to bolted-down tables and chairs. The wifi works well and the parking lot is well lit. There is a TV but it wasn't on when I was here. read more

Overview: This McDonald's is the closest McDonald's to the Charlotte Douglas Airport and the most convenient fast-food restaurant (tied with Wendy's next door) to eat or wait before or after an airport pickup. It offers both drive-through and dine-in options, and prepares your food faster than you can count the change to pay for your meal. The Establishment: This McDonald's does not have a playpen but is very clean and has plenty of seating. I have never had to wait for a table, and the lines move very quickly. Good amount of parking, and close to a streetlight for easy an easy exit to back to the airport. The Food: The same sloppy McDonald's assembly, but gosh I do love how the burgers taste. I always get some kind of burger variant (Big Mac, double-cheeseburger, etc) and I am never disappointed. The quality control between individual McDonald's chains makes it a safe bet if you actually enjoy McDonald's food. Pricing is on-par with other North Carolina McDonalds' and cheaper than anything you can find at the airport. The Service: Slightly disgruntled looking employees but that food comes out so darn fast it doesn't matter. Overview: This McDonald's is clean, in a great location close to the CLT airport, and has good prices. While my aunt was sad that they don't have regional specials like the double-jalapeno cheeseburger, I cannot fault McDonald's for their taste. It's processed flour, ultra-processed meat, and high starch goodness. read more

McDonald's - Double cheeseburger with lettuce and tomato - Burgers Near Me - Charlotte, North Carolina

I generally like McDonald's, but I had a bad experience at this location. I was off work at 11:00pm, and decided to treat myself to a late night snack. I went on Google maps and saw this location was open 24 hours. Then I went on the McDonald's app which also showed it open 24 hours, so I placed my order on the McDonald's app, which was accepted. When I got to the restaurant I was surprised to see only a few cars there. I pull up to the first speaker, and an automated voice tells me to go to 2nd speaker. I go to the 2nd speaker, there is a piece of paper taped over it that says something like: "this system is not available after 11:00pm". (Mind you it did NOT say the restaurant was closed.) At this point I was getting a bit confused and other cars are pulling up behind me. So I go to the first window where you normally pay, nothing. Then I go to the 2nd window, nothing. The restaurant is fully lit both inside and out, this is starting to get annoying. I see other cars circling the restaurant trying to figure out how to order. I finally get out of my car and attempt to enter the restaurant, the door is locked and the restaurant is closed! Right next to me is a HUGE sign that says "24 HOURS. When you're up, we're up" Totally ridiculous that in the year 2021 and present day technology that you can't figure out how to update your app to show the restaurant is closed, or at least turn off the lights before you go home. Common sense, people! read more

Don't hate the 5 stars until you hear the story. And yes, this is skewed high because of circumstances. McDonald's employees where I live currently are NOT friendly, I am used to pulling up through the drive thru and hearing "What do you want" as a greeting. So when I heard a young lady say "Welcome to McDonalds can I take your order please", it was music enough at my first stop from the airport to make me warm up inside. Because of the fact that it was 8:45 in the evening of November 10, 2017, I was in my rental car from the airport on my way to my parents house for the evening, I wasn't in a state of mind to catch her name. I only ordered a soda and french fries, so its not like I can really recommend anything, but come on, its a McDonald's. You know what you are getting. Thank you nameless young lady for the friendly greetings and kind thoughts. I have just finished calling your store to compliment you to your manager. Remember to always be kind to one another. I was in town for a quick trip due to a death in the family, and her kindness went a long way. read more

If I could give 0 stars I would. Tonight I came to the drive through because I am picking someone up from the airport. I found out their screen system is not working for the drive through, but the speaker works at least. The employee says the system is down. I asked can I still order from here or order at the window. She said the same thing, the system is down. So to make sure I'm hearing her right, I asked her what she means to say is that they're completely closed down. (Which didn't make sense since they're here working) she said and I quote "That's correct ma'am" of course since I'm tiered that makes me let thing go and more naïve. I believed her, but when I pass by the pick up window I saw a car there waiting and her holding a bag getting food ready... honestly WTF?? Don't come here and waist your time here. read more

No greeting when ordering, no greeting at the window, no "you're welcome" when I say "thank you." I get it, we're in an pandemic and you still have to go to work BUT be grateful you have an opportunity to make money and pay your bills because MANY people do not. Let's try to make the most of a poor situation and show some customer service. read more

I was on my way to work on November 16th and stopped by the drive-through at McDonald's on Boyer St in charlotte NC and ordered one side of bacon and one side of scrambled eggs and when I got to work I looked in the bag and it was 2 sausage burritos and one sausage biscuit. I was very disappointed but my coworkers were really happy when I gave them the burritos and sausage biscuit. Please double check your order or call it out as you hand it to your customer this will help to make sure that you have the right order. I haven't been to McDonald's for sometime so I guess it'll be a long time for next time. read more

McDonald's - Burritos and sausage biscuit - Burgers Near Me - Charlotte, North Carolina

Worst McDonald's I've ever been to. I'm working night shift and am extremely limited on options for eating leaving me with this "24 hour" McDonald's. The past 3 nights and many nights before I have gone and been told that their "system was down" I just pulled in tonight and witnessed all employees outside for a smoke break and one of them exclaimed that their system was down and they weren't taking orders. I'm not sure if this is just the standard work ethic around this area or if the system actually does shut down for no reason every night but either way some action needs to take place. Obviously the managerial system is failing to a great extent considering this issue hasn't been fixed yet. read more

I am disappointed in the lack of effort put into making sure my order was correct. I ordered from postmates from this location twice and each time I have been let down. My first order was a Big mac meal large, extra meat, extra cheese, extra mac sauce with a mcchicken with extra mayo. When I received my food my big mac did not have the extras that I paid for and the mayonnaise had an old look and taste. I ordered again today because everybody deserves a second chance I ordered a Double quarter pounder meal large with a mcchicken and an apple pie When I received my food my fries were not in the bag an again the mayonnaise had and old look and taste. They need to hire new employees or new training cause this not acceptable. read more

The food taste much better, haven't eaten at McDonald's for 10 years and, well, some things never change. read more

McDonald's - Burgers Near Me - Charlotte, North Carolina

First off they can't get an order right they will not refund your money and refuse to do anything about giving people allergic reactions when specified that they cannot have specific things my entire order was wrong and they wouldn't do anything read more

Because I was on first light standby, I got to the breakfast counter as soon as it opened. I counted four employees, and two customers, and another couple of customers arriving before I left this splendid eatery. The cashier took my order and my money, then told my order to the prep people who slumped only a couple of feet away from her. I waited. And waited. The alleged biscuit on my breakfast sandwich was probably yesterday's version of a croissant, Soggy, flat, gooey. Yuk. While I was examining this mess, the prep employee told the poor Eastern European guy who was struggling with English that "there ain't no bar-ree-toes wadja want?" yikes. Even repeating it wasn't going to help the visitor (or me) to understand that advice. The visitor was a lot more nimble than I would have been in his position. He glanced up at the menu board and defaulted to another combo number. Doubt he even knew what would be handed to him. What I doubted even more was the situation. A cashier at the start of business doesn't know that there are menu items missing from the kitchen. Then she continues to take money from arriving customers for the missing "Bar-ree-toes." I just don't have much of an appetite for that kind of weirdness at any time of day. read more

The Positives: if you are parked in the lot you can enjoy watching planes take off and land The Negatives: Slow Drive Thru Line Incorrect Order as mine was The redneck woman in the car behind me honking, as if that would make the worker go faster - he probably couldn't even hear her, but I could Tea so sweet you have to wait for the ice to melt Sorry my spacing is so weird read more

Consistently great service. Friendly, fast, and accurate. This is how it should be done. A team MCDONALD'S.

You're not going here because you want a bite to eat, you're going here bc you are waiting for someone to pick up at the airport or just dropped someone off in the morning and are craving an Egg McMuffin. My case is the latter. Slow service, perhaps due to shift change or morning rush (at 630AM). I waited in drive-thru at the ordering part, and it took them 8 minutes to take my order. They forgot a package of salsa they asked me to choose one. And those sheisty folks at McD put ice in my orange juice--like half a cup of ice. Haven't been inside so I have no idea. dmo out. read more

Of course I got in line behind someone who wanted a detailed explanation of the price difference between a la carte or a meal. Believe it or not, the supervisor noticed the line forming behind me and had another cashier open her register. The coffee was hot, if only I had checked he bag before I left to see if the creamers I asked for where in there, all would have been good. As mentioned by others, this location is right by the airport. read more