I always have an issue ordering anything at any restaurant with no cheese. I get it, I really do!! Most people want cheese on their burger. I do not. So I order a quarter pounder with no cheese through the drive through. This time I check and of course it has cheese. I tell the clerk, I want one with no cheese. She tells me to pull around to wait. I get my order and of course I'm thinking it has to be okay. I get back to the office and not only did they make it with no cheese, they took the bun off as well. They were just being assholes! I only gave a one start bc there wasn't an option to give negative ratings. read more

I was deeply disappointed on how Rude the cashiers were. This McDonalds needs better staff members in my opinion.

Let me tell y'all something, McDonald's workers are usually so rude and not friendly at all, but today honey.... I went through the drive through to get my children some fries and nuggets and I had my friend on the phone and she even asked me, "are you at chick-fil-a" I'm like no McDonald's! I know! Her service was absolutely amazing voice and thank me after my order. That little extra step she took made me have a different outlook on McDonald's! Her name is Azy, if you ever go through you'll see what I mean! Someone needs to recognize this girl!!! You rock AZY read more

I'm at the airport 2 to 3 times a week. Mickey D' s is a great place to wait for arrivals. They understand if you're going to chill for awhile. Free WI Fi and free refills. When you get the call. 60 seconds to baggage claim. read more

McDonald's - Mickey D's - Burgers Near Me - Charlotte, North Carolina

I am writing this review strictly based off of a restaurant manager i spoke to this morning, Paul Harper. I decided to pick up breakfast before my shift and was crunched on time. I called and explained my order was wrong. This manager so professional and kind. Only reason i would order from this location again. read more

This place has the worst service and the manger had a really bad attitude...we get the whole order wrong very bad place!!!

One word - AWFUL!!!! My husband brought home dinner for the two of us and like I just read from someone else - this is FAST FOOD - BUT - I got a Big Mac and ALL THREE of the pieces of bread were hard as a ROCK, the lettuce ( such as it was) was all wilted and BROWN!! No sauce ( which gives it some flavor, at least!) NEVER in all the crumby meals we have had over my millions of McDonald's meals I've had in my lifetime, have I had a sandwich so INEDIBLE - EVER!! Also I had to call to report this deplorable 'meal' to the manager and do you know what she said? ( In a most exasperated tone) Is that all? IS THAT ALL???? What more do I need to have wrong with a sandwich - that was everything!! I hate to do this but this location gives McDonald's a really, really bad name! STAY CLEAR - drive down the road!! read more

I visited this McDonald's location at 2 pm on July 9, 2019. The cashier had difficulty hearing my order because the staff was so loud. I told the cashier that I wanted no-salt fries, and the woman making the fries glared at me as though I had asked her to move heaven and earth. The cashier actually apologized to the fry maker for my request. It's no wonder that the parking lot at this location was practically empty. I certainly won't be back! read more

Well, when I visit this store last week. Flies........flies..........flies..........and more flies. Staff talking too loud in lobby!!! Staff laughing and playing around.....even manager!!!!! One employee complaining about being on break and the loudest one in the store!!! Another complaining about the bathrooms......needing to take a shower....eight times a day!!! WOW One couple came in complaining about her sandwich had hair in it!!! Oh, yes.......NO hair nets for employee fixing food!!! WOW The couple was brush off and giving another sandwich. Someone else standing in the lobby waiting for her order for about 45 mins looking piss. Staff did not place order in back or staff did not hear because of all the playing and loud talking in the store between the staff!!! read more

Worst McDonalds I've ever been to! We arrived at 3:30 on a Sunday afternoon to make a final drink/bathroom stop before hitting the road for another 4 hours. Felt like the air conditioning wasn't working, as it was just as humid inside as it was outside. The women's bathroom only had two stalls, one toilet was full of waste and wouldn't flush and the other you had to pump several times. The floor was covered in grease and we were sliding all over the floor. When we got out and were ready to order, the ice cream machine was broken, and there was no ice available in the front lobby. No one employed there seemed concerned by these conditions. Won't be stopping here ever again. read more

How do you operate a McDonalds with no coffee and a broken drink machine? Moving on to the nearest Starbucks.

worst McDonald's in town don't ever go at night they make you wait and employees just walking around doing nothing....

I would never review a McDonald's normally, but I have to review this one because its so disgusting. Every single time I go its dirty, every time. Tables, benches, whatever it is, dirty. The food is usually below average and the workers barely speak English. Go somewhere else (PLEASE!!) instead and skip this place. read more

What a pleasant surprise! Came in to a VERY clean store, and the cashier was not only polite, she was actually NICE! My order was taken quickly, my food came quickly and the whole experience was an exercise in what fast food is supposed to be! Whoever is responsible for keeping this store up (whether it's an independent store or not) should have the other McDonald's trainees come here to learn how to be exemplary employees with whom customers actually enjoy interacting! Freshly made food served fast, lovely personnel, and a clean store make this a fast food 'restaurant' worth visiting. Thank you so much for restoring my faith in other branches of customer service staff, and thanks for making my breakfast - it was right on time, even with the crowd of a quincanera in the house! W00T!! read more

This McDonald's needs to be shut down ASAP they gave me a rotten bread, they didn't even give me all my fries I ordered a large fry and it wasn't completely full I paid for a mocha frappe and they didn't even give it to me. DO NOT come to this McDonald's! read more

We pull up to the drive thru of the McDonalds that's open 24 hours and wait five plus minutes because they were having a "shift change" and then they tell us it's cash only and then they tell us the have no quarter pounder beef! Crazy. We should have gone to Wendy's across the street. But don't worry about me I'm just hangry over here. read more

So dirty I decided I could not eat here. Women's restroom had puddle of urine on floor in stall 1; an unflushed, full toilet in stall 2. I'll leave the odor to your imagination. I informed employee at counter of the mess, but I'm a little doubtful she cared. read more

The ice cream machine is Always broken after 9pm AMAZING, this is 6 out of 6 attempts AMAZING. This is at the McDonald's at the entrance to the airport, really the Ice-cream machine is Always broken after 9? read more

We only went through the drive-thru and the service was pretty quick with not many cars to serve. My breakfast burritos had hard corners like were bad or cooked to long. They were also folded kind of weird, like all four corners under instead of bottom, left, and right, and like some effort was actually put into them. It's also kind of shabby they offer water at the same price and a regular drink. I'm not looking for free, but at least half the price of drink that have to be ordered and delivered. We are talking about water here, simply water. The ice coffees on the other hand were at least made with a generous amount of flavor. The were yummy and definitely worth my dollar. The staff should also work on communication, instead seemed a bit aggressive and not very personable. read more

Hola, Bienvenido a McDonald's. This is the absolute WORST McDonald's that I have EVER been to in my LIFE! First off, the health grade never seems to be better than a 94 (http://mecklenburg.digitalhealthdepartment.com/facilities.cfm?facilityID=316649.) Don't even bother ordering anything that will differ from the way the employees are trained to make it - forget about extra pickles, hold the onions, no ketchup, add mustard - it WILL NOT HAPPEN AT THIS MCDONALD'S!!! One day, a man ahead of me at the counter simply wanted a PLAIN cheeseburger - JUST CHEESE AND MEAT! He sent it back 2 times because they kept making it wrong. Really? Bread, cheese, meat - that's it. How hard can it be?? When my simple little ole iced coffee came out wrong (after they had overcharged for it!) that same man smiled at me and said "Good luck with THAT!" As for the drive-thru? I've had to jump out of it too many times to count because after I had placed my order at the speaker, we never seemed to move along. If the car at the pick-up window is waiting on something that is taking an extra long time, YOU will have to wait also. They don't have that car pull out of line for an employee to bring them their item(s) when ready. OH NO!!! EVERYBODY in line has to wait!! Don't bother calling any 800 # about this McDonald's - it's useless. One would think that the owner of this location would be more proactive in making it a better McDonald's, but after more than 6 years of the same kind of service (or lack thereof!) I guess not. The only reason I ever went to this location was because it is close to my work, and options are pretty limited. But now? I can't even go back because it's such a waste of time & money. read more

I work nights so I typically will find this place convenient. I'll avoid this McDonald's at night. Ice cream machine is always broken in the evening/late night so no milkshakes. ALWAYS BROKEN. They seem to have some of the slowest service too. The cashier is fast though. They're cheap in the fries. I don't expect overflowing but at least fill the container with the "normal" amount. If I wanted a small fries I would have asked for that. Don't come here between 330am and 430am because their "system" has to come down for maintenance. They only take cash and I don't trust them enough to provide the right price. read more

This place is Ass! Everybody trash there. I only asked for ice coffee one ice coffee!! And it had a bunch of black stuff in it and hair it! They was going to make me drink hair. Wtf! Don't ever purchase anything here. Zero stars from me! My boyfriends Fries was cold! And He had no lettuce on his chicken sandwich! F everybody working in that McDonalds on Boyer st read more

I don't normally review fast food, well because they are fast food. But on 7/10/18 I found myself in need of 2 quarter pounders with cheese and stopped. I was asked to pull up and waited 9-11 minutes and while I wasn't happy, I thoughts nothing better than 2 hot newly made burgers. Wrong! Got back to the office, 2 minutes away and discovered one was newly made, one waited for the other one to be newly made. It's a burger, it's all you really do, try to get it right. I will pass on this place in the future. read more

what a joke last 4 times i went around 4 am to get my breakfast their system is down cant ring up any food . wow !!! i work around the corner and come to mcdonalds all the time but but if its between 2am to 5 am they cant ring up any food but they claim to be open 24 hours why i keep giving this place chance after chance i dont know guess if you guys dont want my money the bojangles across the street does read more

Unfortunately I found this McDonald's in need of a good cleaning. Everywhere I looked, it needed washed down with clean soapy water and debris washed off all vertical fixtures. No one smiled, and my coffee order was messed up. On the positive side, it was fairly quick. But no one seemed happy or to be taking pride in their work. read more

Went there expecting to get 2 fresh, hot apple pies...UNFORTUNATELY I was let down. The time on my receipt was 7:57 p.m. The time on the 2 OLD, STALE, HARD, OUT-DATED apple pies was 3:42 p.m. The employees were TOO BUSY talking/checking their cellphones to notice they were selling OUTDATED, STALE. Oh yes, it was EXTREMELY hot in there. Also, there were SO MANY annoying flies inside the restaurant. I WOULD NOT recommend this DUMP to anyone at all. I will be bringing back the 2 STALE, HARD, OUTDATED apple pies to get my money back. read more

my friends and i decided to grab a bite after a concert. we pulled up around 12:00 am and waited in the drive thru. the worker told us they weren't taking orders anymore, we were confused because we thought it was 24 hours. they said it was but they didn't have enough people to take our order. we were so upset because we were craving a juciy mchicken and our hunger could not be satisfied. Thank goodness I don't live in the area because this would not settle well with me . read more

This location just can't seem to get its act together. I used to stop by 2-3 times per week on my way to work, but I have cut that number way back to the point that I have no desire to go there anymore. More and more frequently, they would take my order, then when I got to the drive-thru window, they'd say their credit card machine was broken. Most people including me, carry cash less and less often. Also, several times, I would go through the drive-thru and they would claim to only be serving the All Day Breakfast menu. That's perfectly fine since all I want is a biscuit at 5am. However, once I get to the window, they say they're all out of biscuits!!! It just seems to be a poorly managed store. I don't recommend going there unless you are looking to be disappointed. read more

I honestly wish I can give this place no stars. Okay, okay. It's a mcdonalds, nothing to rave about but the fact that they have the *excuse my language* SHITTEST customer service erks me. I use to go here often because I went to CPCC harris campus. 8/10 times they would get my order wrong somehow but that's not the point. The thing that annoys me is how one worker tried to blame ME for the wrong order. Seriously.. this mcdonalds needs to get their shit together. read more

This was the worst McDonalds I've ever been to. We waited for very long to get our order when there was barely anyone in line. At the window the lady repeated our order and it was correct and handed us the bag. We then pulled off to the side to start eating. We had realized this was the wrong food. We tried to get the attention of the workers inside but it was 11:08 pm and they wouldn't let us in and told us to go back in the drive through which then took another 20 minutes to get to the window. The lady asked us for our receipt and the bag and then asked for help from a coworker. Since we ate some of the food because we were STARVED and waiting for an absurd amount of time, they said very rudely that they couldn't remake our food. After arguing a little, we just tried to reorder and pay again for our original meal which again they said we would need to go back around to do. Horrible service. We were treated very poorly and it was their fault not ours. Do not go here. read more