One of the best experiences I've had at a chick fil a. Staff was alert and on it. Line was sooo long (it's the airport, there's no getting around this fact of life), but they were moving people along really fast. Once I got to the front and placed my order, I didn't even have time to put my straw in my drink before my food was ready. Employees were pleasant, food was good, service was fast despite the unavoidably disgusting number of people that are present at any given time at any airport at any time of day. Shout out to this location. They are doing a great job. read more

Longest line in the airport probably cause people know what they get with Chic fila so it's a safe bet for descent fast food. So that is what I also opted for. Line was long. This isn't quite the same quality and service you get at most Chic fil As unfortunately. They ran out of biscuits after I ordered so I had to wait even longer for it. Chicken biscuit was cooked well but I couldn't eat my bacon, egg, and cheese because the bacon was suspicious. It was not crunchy and very fatty. I didn't want to risk getting sick on my vacay so I didn't eat it. But such a waste of $7. They also asked for tip here which is a first for me. read more

Chick-fil-A - Bacon egg and Bacon, Egg & Cheese Biscuit - Fast Food Near Me - Charlotte, North Carolina

Arriving at this terminal at 5:30 in the morning, my flight was very cold in the airport was very cold. I suddenly grabbed a warm chicken biscuit sandwich for breakfast and it was delicious $4.91 out the door , warmed me up. read more

Workers lack any ounce of motivation. Waited in line for 30 mins while the workers chit chat without taking any orders. Had to leave the line because my flight was boarding. Don't chose here unless you have 1.5 hours to spare read more

Call me crazy and an outlier, but I'm not a big fan of Chick-fil-A. I don't see what all the fuss is about especially since I recently found out that they're not supportive of DEI and their company culture seems contrary to the friendly people who greet you online. When if Chick-fil-A decides to join the humanity of the global community, I might try them again. Until then, it's a hard pass for me. Corporate decisions do you have consequences and this world needs a lot more diversity, friendly decision makers So the food is OK. The process is excellent, but I am personally not spending my money with any organization that does not support diversity in the workplace. read more

This Chick Fil A had the longest line of anywhere I saw at the Charlotte airport. I got in line anyway and eventually made my way to the front. I made the mistake of ordering the new sandwich they were advertising. Tons of people who ordered after me got their food before me. Eventually I noticed another guy who was waiting for a long time had ordered the same thing as me. He had a plane to catch so he told them to switch his order and just give him a regular chicken sandwich. After he waited a bit more, he got his revised order; 30 seconds later I got my order. If he hadn't changed his order he might have gotten his food faster than if he did change it. Overall, it probably would have been fine if I ordered something more common, but it shouldn't make a difference, especially at a location like this where people might not be able to wait. Also, there wasn't a lot of seating and I took my food to another part of the airport to eat it. read more

Quick and easy breakfast with a limited menu. Workers are polite and process orders quickly. Can be noisy as the airport gets crowded. Food is served at Chick-fil-A standards. Will eat here again for quick meals on short layovers. Would be better if they took the app. read more

Chick-fil-A - Does not accept the app. - Fast Food Near Me - Charlotte, North Carolina

I had food from the airport it was a chicken sandwich and when I received it the bun was cold and it tasted off the whole time like there wasn't chicken in between the bun more like cardboard. I was half way through eating when I had an AWFUL raw type taste in my mouth and had to spit it out. Shortly after I had the worst stomach ache and I hadn't eaten anything else that day so I knew it was the chick fil a, later that night I had really bad food poisoning and unfortunately threw up. The service wasn't that great and I hope even when they're busy they will atleast cook their food all the way through next time. I hope this dosent happen to anyone else just wanted to let everyone know. read more

I'm surprised by all the bad reviews this place has. I came during a federal holiday and while the line was a bit long, as expected, I was in and out with my food within 20 minutes max. read more

Plenty of workers, but not much work getting done. Really bad customer service. Not listening to the orders given, talking to workers and other customers as I'm trying to order, not fulfilling orders in the order they come in. Also, inappropriate complaining in front of customers ("this day will never end" as a customer walked up to order). read more

Opens around 6 am and the line will get long fast! They do not accept the Chick-fil-A App at this location. It is also priced higher than other Chick-fil-A locations. I was able to get a Chick-fil-A biscuit combo with a Large Coke Zero for $11. They also included an iced water free of charge. The food came out quick and hot. I've eaten here before and will eat here again when I'm traveling. ( and their line isn't too long) read more

Chick-fil-A - Chick-fil-A Chick-fil-A- Chicken Biscuit Meal - Fast Food Near Me - Charlotte, North Carolina

If you like your TSA experience in the airport you will LOVE LOVE LOVE this location. Thousands Standing Around. The worst CFA in all the land, right here in CLT airport. They take your order along with 10 others, then fill all 10 orders while everyone waits, then they start throwing bags like the luggage handlers. I don't know how they came up with it, but it's brilliant. It's just like the airline experience. Save your time precious time, pick something else. read more

CFA is always consistent at every airport, good food, fast, and always a long line no matter the day and time. Even at 5 AM, there was a long line but the bacon egg and cheese biscuit was delicious though not a huge fan of their iced coffee. read more

While flying through the Charlotte airport we stopped by chic fil a to grab a bite for our flight to San Francisco. I'd only been to a chic fil a once before so I was looking forward to trying once of their breakfast sandwiches. I opted for the bacon egg and cheese biscuit and an order of hash browns. They both were pretty good. I'm not sure I'd wait in that 20 minute line again though. read more

So I travel quite a bit and have to pass through Charlotte often and by far this is one of the worst Chick-fil-A I've ever dealt with. Love Chick-fil-A always get it and every single time I order from this Chick-fil-A the order is incorrect every time they forget the cheese they forget some of the pieces of the sandwiches. Today I had to go through three cashiers to come up to the fourth cashier that I was told is the only one that takes cash that after I ordered, she told me she did not take cash. It was ridiculous. Poorly managed And. there's always always an issue with the food! I don't wanna believe it's deliberate, but people are running past them to grab food and run to their flight and nobody's gonna check unless they have the time to check to see if their food is correct. I always check and it's always wrong. read more

Love this chicken... the line is always long. Make sure you have time between flights the location is between terminal B and C. Closed Sundays read more

Chick-fil-A - Airport location - Fast Food Near Me - Charlotte, North Carolina

So sad. That was the first order I have ever had. I had to assemble my own burger, the bun was wet and they forgot to add a fork to my order. Service was nice but the food was not good. Don't get fooled by the long line. Doesn't mean it's good food. read more

Good choice for a quick breakfast bite before the flight. It always has long queue but it is the chest choice inside Charlotte airport. read more

Chick-fil-A - Fast Food Near Me - Charlotte, North Carolina

I waited THIRTY MINUTES for my order. When I first got my food, it was messed up. THEN I asked a lady for help. she said she would grab the food. THEN she walked away and I didn't see her again. I then asked another lady for help. She took my receipt to the counter and the baggers kept ignoring me after I had been so kind and gracious. THEN they brought the messed up food out and I checked it again because they messed it up the first time. To my surprise (NOT) they forgot my hash browns. I tried to get the managers attention, but alas, he ignored me. I FINALLY got his attention and I explained the horror of my experience here. He said "oh, I'm so sorry". I KNOW he wasn't sorry. He THEN grabbed my hash brown and told me to have a nice day, knowing, I would not have a nice rest of my day. Also, I never got a "My pleasure!" #WorstCfaExperienceEvah. read more

The chicken tastes surprisingly good! I just wish the chicken biscuit could be a little bigger. The service is really fast, even if the line was long. Ambiance nice, too. read more

Chick-fil-A - Chick-fil-A- Chicken Biscuit Meal - Fast Food Near Me - Charlotte, North Carolina

I had no issues with this Chick fil A during a one hour layover in Charlotte. Located in the main atrium just inside security, it's easy to find. When we got there, there was a decent line of about 10 people ahead of us, but it went rather quickly as staff were efficient in taking orders and payments. Our order of a Chick fil A chicken sandwich and 8 count nuggets/fries came out quickly, correctly, and with a generous amount of sauce. The only downside is this location (like many Chick fil A's in airports) does not let you redeem Chick fil A One points. read more

It took about 30 minutes to get food because they missed our order the first time through but the service was really good and the staff was really nice. I accidentally threw my receipt away and when they missed my order thought I wasn't going to get any food. But I told the staff my name and order number and they remade all of it and gave us 2 extra fries, a free brownie, a free cookie, and a free Chick-fil-A food voucher. Shoutout to the manager who was on that shift. read more

Located in the Charlotte Airport & stopped by here for breakfast during our layover. One employee kept the line of at least 25 people moving, while the 5 employees behind the counter took the orders with another employee handing out the food & condiments. Friendly service at 6:30A amongst a quick team of employees, which was appreciative for an airport eatery, especially early in the morning. read more

Chick-fil-A - Over 25 people in line at 6:36A, 06.20.2019. - Fast Food Near Me - Charlotte, North Carolina

Dry Dry Dry nuggets. Threw it all away. Wasted $20 for hard as rock chicken nuggets... Don't waste your time. The wait is long and you can't eat the food read more

We had to leave the Carolinas sooner because of the hurricane so we didn't get our fried chicken fix. We were looking for food options to our terminal and because we were there early, we decided to check the map and noticed the Chick -Fil-A at the main food court. So, we decided to check it out. The line was short, the seating area was big and invited so we placed our order: the original chicken sandwiches, waffle fries and lemonades. Service was better than other eateries in airports, we got offered sauces, etc. The food was decent, hot, tasty. The lemonade is nice and tart as usual. We enjoyed a nice meal before boarding. Sure, prices are a bit higher than other fast-foods, but for Charlotte airport, Chick-Fil-A could be a solid choice for lunch or dinner. Closed on Sunday, though! read more

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Can't order via the mobile app. Lines for days, not thier fault but you have to skip the temptation of wanting chick fila at this airport unless you have a connection of 2+ hours. I've been burned twice now trying to make it happen. Lesson learned. It's just too much volume for one location. Make your plan and head to popeyes instead. As other reviewers mentioned, I agree, the standard of service here is less than as well. No "my pleasure" or "anything else" to be heard. Which is a funny thing to focus on but I know chick fila focuses on that "A" treatment - you won't get that here. You'll get "is that it?" Just like my homies at Micky D's. read more

Since they opened this CFA in Charlotte's airport, it's never been open when I've been here. I usually leave from Charlotte on Sunday (they're closed on Sunday) and I usually get in late on weekdays (they close at a reasonable hour) so this was the first time I've been here and they've been open! The place was super packed. Like crazy so, with a long line of people to place orders (8 minutes) and a long crowd of people to pick up orders (7 minutes). The line does move as quick as it can, so be patient. If you don't have time, I'd suggest the BK a little further down. I got the usual Number One (hold the pickle) with waffle fries. My chicken sandwich was excellent. Just as good as any stand-alone CFA. Fresh and hot. Waffle fries were still hot and quite good. I can only say A-OK because they really need to step it up for the flow of customers here. Not everyone has 15 minutes to wait. read more

Chick-fil-A - CFA at CLT - Fast Food Near Me - Charlotte, North Carolina

You need to start opening this location on Sunday. Seriously. When people are at this specific location, its because they have a connecting flight. Meaning they're within the security area, with limited time, and LIMITED FOOD OPTIONS. You make it worse on every single passenger here by hoarding up a spot in the food court and staying closed on one of the busiest travels days of the week. This is a crowded airport! Nobody cares about your religious or political beliefs when they just want something to eat in a place they're stuck in. To have to deal with longer lines at other restaurants because you're closed is appalling. I really hope that the owners of this food court will take note of the perpetual problem being cause by this Chick-Fil-A. And I hope those owners will only sign future leases to companies that will open every day. It's fine if Chick-Fil-As like to be closed on Sundays, but NOT IN THIS ENVIRONMENT. read more

The line was long but the staff knocked it out quickly and my wife and I were able to get our Chick-fil-A fix before leaving for Kenya. The food was great and the staff were so polite. Denise was a highlight as well. Her joy for life showed as she handed out food and greated everyone. I'm very impressed by this Chick-fil-A locations service. read more

CFA is consistently consistent....same for this location. A very long line but probably one of the better choices in the airport. Not much seating. Food was good quality. read more

This airport location chick fil a is fine, sure the chicken in my chicken biscuit was a bit dry and a bit salty but I really wasn't craving anything else. It took about 20 mins of waiting since the line wrapped wayyyyy around. The food was instantly ready because it's pre-made. The hash browns are okay. The service was also fine... if you have time then I would wait but its at least 20 mins if you wait so avoid if in a rush! read more

Usually I'm just happy to eat Chick-fil-A after a long flight, but this time the food was disappointing. Both the spices in the sandwich and the salt in the fries were noticeably uneven. Some bites tasted plain, and some bites were full of seasoning. ----- Spicy Deluxe Chicken Sandwich: with lettuce, tomato, and pepper jack cheese ($4.90). Costs $8.85 for a meal that includes medium waffle fries and a drink. ----- Waffle Fries ($2.30 for a large and $2.05 for a medium). ----- I never expect much from any dining experience in an airport. Lines are unsurprisingly long at any time, whether it is noon or mid-afternoon at 3 PM. But in all my visits, I don't recall receiving terrible service. read more

Chick-fil-A - Spicy Deluxe Chicken Sandwich: with lettuce, tomato, and pepper jack cheese ($4.90). Waffle Fries ($2.30 for large and $2.05 for medium). - Fast Food Near Me - Charlotte, North Carolina

DONT. The kids "working?" here don't care and take their time. Waited 40 min for food today and wished I hadn't. Line was LONG due to only 2 children on register for the whole airport. Can't believe CF isn't aware of this. They should just close this store. 0 stars. read more

Don't bother unless you have a 2hr layover. Workers seemed friendly but ENTIRELY unaware they had 30 people in line needing to eat before a flight. LONG wait. I had to ditch before ordering and nearly lost my flight. Expect each party ahead of you to take 5min each. read more

Mostly meh. A tad salty for my tastes. Now I gotta down a gallon of water then user the bathroom a million times on the plane. read more

Chick-fil-A - Fast Food Near Me - Charlotte, North Carolina

Very slow with rude employees. Also tastes different than a real Chick Fil A location.

Slowest chick-fil-A I've ever been to. They need new management here. Maybe all new employees too.

This place is extremely busy and they do their best to process your order. I was looking for lunch, however they were still serving breakfast, but they had a special line for lunch orders. They had an employee assigned to that line to make sure everything went okay. It takes a while to get your order because of the number of people in line , so if you are in a hurry, this might be a good option for you. As far as the food, its consistently good at all there restaurants . This place was no exception. read more

Amazing food and fast. Only recommendation is that there should be a location in the concourse nearer to the gates. read more

Chick-fil-A - Food - Fast Food Near Me - Charlotte, North Carolina

Food was to be expected and good as always. I couldn't scan my app at this location which was a bummer. They also didn't have any sauces available! That's what I enjoy the most for my meal! They were very busy and the employees stayed on top of it. read more