I'm not one to review a chain but I have been going through a subway hyper-fixation the last few weeks and have ordered from this location at least 10 times (eek). Every time, without fail, my order is perfect, fresh, packed neatly, and hits the spot. It never arrives messy or as if someone lazily put it all together. I really appreciate the effort and especially enjoy the consistency. read more

Subway is my favorite sandwich place because of its variety of sandwiches and customizable ability

Wouldn't serve me at 11:15 when they close at 11:30. "Mickey" (allegedly her name) told me they close when door dash close which is 11:00pm. If they close at 11:00 it should reflect on google instead of 11:30. Also the open sign was still open and the door was unlocked. Mind you I have came in this exact subway at 11:15 and they serve me. This is the first time that I wasn't served at this location. I still love this location but I wanted to share my experience this time read more

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The food is always very good. The staff greets me when I enter and get right to making my order. The store is clean and no trash lying around the drink fountain. I would recommend them to friends. read more

Food was regular. Service was good also. The line is backwards compared to the other subways and the manager will get snippy if you look like you go the wrong way. read more

Came by here for company special "BOGO FOOTLONG" and was told they do not participate It is Tuesday, Feb 25th Evidently other subway stores don't participate either So if you're looking to get the special, you should call ahead to see if they even honor it read more

Don't bother. Pretty typical Subway, but employees don't care about how long it'll take to get your sandwich made & will mess up your order.

Ordered a sandwich and when I went to check out I was informed they do not accept coupons. No signs, no explanation, no apology. Off my list for luch spots forever. read more

If you're in the mood for potential criminal activity, I would recommend the 355 S. Kings Dr. Charlotte, NC location. My wife placed an online order today, paid for it and the employee gave our food to someone else. She was told "there's nothing we can do, we will not remake your food or give you a refund." Instead she was instructed to "call the police to file a report and exit the premises." read more

My first visit was not a good experience. When I arrived the gentleman whined the counter proceeded to finish putting cookie dough on trays then into the oven before waiting on me. I almost walked out. I believe it's horrible customer service to not stop what you are doing and pay attention to your customer. Seriously I waited at least 7 minutes. I was running in between work locations so I really didn't have the time to stop in the first place. Thankfully the bacon, egg, and cheese on flat bread was great (when I finally got it). My second visit was much better. The woman behind the counter was very nice, professional and took care of me immediately. Now that's customer service. At Subway the food is always the same so never disappointed. What sets apart one Subway from another is the stores cleanliness and their customer service. It will make or break them. Enjoy! read more

Subway - a menu for what you want - Sandwiches Near Me - Charlotte, North Carolina

Come here everyday. Friendly staff and friendly management. They always get my order right! Best subway hands down!

Great Service, Great Music playing, Super Friendly workers, and excellent food! Made with love, I can tell! :)

Love Subway ... Subway Is A Classic . Light , Fresh, And Healthy. A Day Like This , Subway Would Be Good .

I visit here once a week and the service is outstanding. Very friendly, great customer service

I go to many Subways for lunch during my travels. This is the most efficiently run Subway I have been to. It has to be -- it's also one of the busiest. You still get in and out quickly. Staff are helpful and nice. Manager is hard-working -- you can tell he loves what he does, and cares about his staff. I don't do many reviews, but that's why I did one today. They deserve it. And I'll be back soon for another hearty sub. Thank you. read more

Basically paid for a bread sandwich. Female workers put as little of each topping on that I asked for.... I asked to get extra cheese (because before it looked like she sprinkled as much cheese as you get in a pizza lunchable on my footlong) she told me it would be extra LMAO.. Be prepared everything is extra... a comparison to having to ask for extra everything ..... read more

Subway - two sub sandwiches on a blue tray - Sandwiches Near Me - Charlotte, North Carolina

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If you want bad service go here, it is the worst location I have ever been to. There were roaches running near the walls.avoid this store if you want to keep your health. read more

The Mgr is absolutely horrendous. His name may be Nidal. When I went to pick up my sandwich he was totally disrespectful. Even followed me to my car and continued to talk down to me. I will never eat here ever again. read more

I been here many times before during lunch, and their lunch rush game AMAZING!! They get you IN AND OUT. If you go there during lunch and see a LONG line don't turn around because it MOVE REALLY REALLY FAST!! NOTE FOR NEWBIES AT SUBWAY: Know what you want because if not you might feel lost because they move really FAST read more

The manager is rude, she never asked me how I would like my sandwich and made it how she wanted it. Then when I corrected her she proceeded to take the meat off of the first sandwich and put the used bread back, then gave me a attitude when I told her how I wanted my food she said "next time you come in here you better know what you want" then proceeded to racially profile me by saying "I see you in here every week and you always never know what you want" like you see every black woman in here and they are the same???? I haven't been in there for months and for some reason she singled me out while she served my white fiancé just fine no argument or comments, I told her it's gross to reuse the bread and she told me to leave and then finished my fiancé order she took back my order and finished his fyi I told my fiancé I'm not paying for this meal since it was clear that she favored him more than me. She should not be the manager and I would say never eat there. Due to the lack of respect from the manager and It's not wrong for me to say that it's absolutely disgusting to reuse the same bread for a mobile order and when I asked her anything she refused to speak to me and ignored me I just left and went to a 5 star restaurant in Matthews and got adequate service and was treated like I was a person. read more

The owner or general manager is very rude and does not handle busy times well. He proceeded to speak to the customers in the store in a negative, condescending tone, and when I stepped up to ask about my mobile order that I had placed over 15 minutes ago, he proceeded to cut me off and tell me that I did not need to be in line for that and that I should be waiting and looking on the shelf. Meanwhile, everyone that came in and ordered in the store received their subs before me and others waiting on mobile orders. After waiting for 20 minutes, I still did not receive my sub, and I noticed the way he was speaking to other customers as well, and they were starting to get visibly upset over his tone. I did not catch his name, but he is older with grey hair and appears to be the general manager. read more

I cannot say enough good things about this subway. I never was a huge subway fan until I started coming to this one. Everyone is so nice and happy! If there's ever a long line I never worry because they make the line move fast so you're in and out in 10 mins max on a busy day. Keep doing what you're doing because y'all ROCK!!! read more

Picking up an order and was told my the owner/manager of Subway wouldn't let me use the restroom. He stated , " it's for customers'." I said, "I'm picking up." He said, " it's his policy." He wouldn't allow me to use restroom. He was rude, demeaning and disrespectful. I go there all the time, but not anymore. I'm a business owner and would never treat any customer that way. The rate is Zero. read more

This Subway has impressed me every time I've gone in. The guy who runs it clearly cares about his business and making sure people are happy. The place is always clean and the sandwiches are always made well. This is definitely one of the better Subways in the area. I will say the only downside is they don't opt in for the Sub of the Day, which is a bummer for someone like me who loves a good deal. read more

This is my favorite Subways in town because the bread is always fresh and service is friendly. They recently upgraded the dining room and there are now cozy booths and more tables. I frequently go out of my way to visit this shop because they're so consistent and reliable. read more

Do not go here. The manager/owner is incredibly rude and disrespectful! One of his employees messed up my order and when I attempted to bring the situation to his attention, he became argumentative, cut me off, continually raised his voice, and told me that he didn't have time to listen to my concern/complaint. Ive never been so audaciously disrespected. I urge you, go elsewhere. read more

Decent Subway location... everything is there that you would expect - no surprises here. The nice thing about this location is the ample parking, well-kept inside, and friendly sandwich artists. I did notice that the fresh cookie cabinet was fully stocked... I think some other Subway locations around the area have smaller/less diverse selection of cookies. read more

Best subway I've ever been to...the staff is always fast, efficient & friendly. Even during the busy lunch rush when there's a line it moves quickly without a long wait. I go weekly during my lunch hour. read more

As a recent convert to vegetarianism, I find myself at Subway often for the veggie patty sub or the $5 footlong Veggie Delite. Subsequently, I've been in a lot of Subways around Charlotte. This is the best overall. I've received consistently fast, friendly, polite and competent service, and I've never had stale bread here. If you go around closing time, they sometimes offer free cookies. read more

This is the best subway in the state of NC Nadal runs an outstanding establishment the food fresh & his rating is always high great experience! Very fast service ! J Bittinger read more

Not all Subways are the same! This is my favorite one in town. The staff is always very friendly and most importantly.. SUPER EFFICIENT! There is always a line, but I have never been there more than a few minutes. Their ability to multi-task is very impressive. And they do a great job about giving you the right proportions of toppings. I am surprised to see comments about the owner, because I have always had a particular pleasant experience with him. read more

Hands down the worst Subway I've ever visited. Not sure if the other reviewer works at this location or not but service here is consistently sub standard. I've visited this location 3 times as it's closest to my house and not only is the service bad, but the portions of meat, cheese, and toppings are always skimpy, or you need to beg and barter for normal portions. They honestly weighed the portion of cheese once to argue that they provided the accurate amount. Of course it came back light but what happened to the customer being right? We're talking about 10 cents worth of cheese? Do yourselves a favor and drive the extra half mile to the next closest Subway. Or, visit the chinese food place next door as it actually has great service and food read more

They're awesome, always on their game, the food is always good and they get you in and out fast. And the strawberry cheesecake cookies rock!! read more

This was the worst reuben sandwich I've ever had, and quite possibly the worst sandwich I've ever tried anywhere! (because there was no way I could finish it!) For starters, they didn't have the rye bread. Then, the server kept repeating the same questions about my preferences on the sandwich, even after I had stated them to him. It was a very frustrating experience. The meat didn't even taste like corned beef and the sauerkraut just tasted like some cabbage with vinegar sprinkled over it. Thousand Island was horrible, may have even gone bad. Worst of all, I was sick within 30 minutes of eating this nasty concoction, what of it I managed to consume. Take this limited edition away, PLEASE! As for this location, not the pleasant, friendly, courteous service I've experienced at other Subways. I will not return. I would NEVER recommend this Subway! read more

I have eaten at this Subway several times when I have to go to Charlotte to visit my Mom when she has been hospitalized to avoid the high cafeteria prices of the hospitals. I had lunch here today an even though it was very busy, the line moved quickly. All employees had a smile on their face and were very friendly and pitched in to keep the line moving. In no time I had my Buffalo Chicken sandwich and was eating lunch. I also like that Subway now has a 6" sandwich and a 21oz drink for lunch for $4,$5, or $6 depending on which sandwich you order. I don't know who owns this Subway, but he/she is doing something right! I wish the Subway near my house was as fast and friendly as this one! read more

This is that Subway where the ingredients are always fresh, the staff is courteous and efficient, the service is quick and you leave a happy customer. I tend to go only for breakfast where I can get a steak egg and cheese flatbread for $3.50. If you ask, they'll toast the veggies on the sandwich so it's a lot like eating a steak and cheese omelette. Of course you can choose ham or bacon or no meat at all! They are quite generous with the toppings too. And unlike some Subways they do carry mushrooms which always adds an extra topping to my order! The store is clean, they give you plenty of napkins, and are really good about accepting coupons. They often are running specials and there's even a promotion code for delivery! Really convenient if you live or work anywhere near the Metropolitan. Be sure not to leave the parking lot though without your car...they will tow! read more

By far the best of the best Subway shops around! Customer service is outstanding, clean, clean, clean store too. The owner is on-site frequently, & truly cares. Fresh ingredients, & knowledgeable employees as well. read more

I reported to them there was a blond hair in tuna container. The rude owner storms out of the store to tell me i was lying. And his video system can detect hair. It told him if it detects hair then it should have detected that blond hair then. I also asked him if it detected the dirty nose of one of his employees. He is a total jerk. He is so rude to his staff. Always disrespects then in front of customers. In addition to being rude to female customers. read more

This subway is quick and convenient! I have never had to wait a long time, they usually have about 4 sandwich artist working during lunch time (only time I have gone). I like to stop by here to pick up a quick lunch and be on my way. I hate that you have to park on an incline , but even though the lot is small I have always found a space. It's a good alternative if you need a quick lunch and don't feel like dealing with the horribly designed metropolitan across the street (like seriously who designed that parking lot)! read more

The two men who were working here today were awesome! They were very friendly and our service was prompt! While we were enjoying our meal a very difficult customer came in and was making ludicrous demands and the employees were very patient with her. Even though she was under the influence they put up with her rudeness and lack of respect and patience! WE WILL BE COMING BACK! read more