Joi makes the best hot subs! This location is fast, clean and friendly. A great location! Sandwiches are better here than other JM locations I've been too. Thank you! read more

Ordered here for lunch, the line at the counter was long but my order came out as I walked in.. ahead of expectations. Good quality sandwiches (my favorite amongst the similar chains) and the employees were very nice, helpful and kind. read more

Jersey mikes used to add more meat but not this location. For $40 I expected more than this... what a waste could have had jimmy iohns instead read more

Great service...clean store...perfect sandwich...tea was on point. Shout out to Brittany and the whole staff. All Brown staff representing well. read more

Amazing experience at Jersey Mike's! The service was excellent from start to finish, and the food was A+--fresh, flavorful, and made just right. Definitely coming back! read more

I asked for a California Chicken sub... yet again there zero veggies when the sandwich calls for lettuce and tomatoes. This is the 3rd time they do this. Do better read more

Jersey Mike's Subs - #31 California Chicken Cheese Steak - Fast Food Near Me - Charlotte, North Carolina

Left work at 7:40pm and decided to grab sandwiches for dinner. A young lady and young man are working tonight. This store closes at 8pm but when two other customers and myself walked in, we were greeted as if it was the start of their day. Very polite and not rushing or rude being that they were about to close! Zian and Keith were absolutely AMAZING! read more

Employees really make a restaurant. I went back to this restaurant a few days later to order the exact same thing. ( new crew working). the cook or the manager who was working was very rude and unprofessional. I asked to have the sandwich made a certain way he told me it's too late, even though he was still cooking the food. He said, "I can't get it done; it would be messy." my request was simply to have the pepperoni chopped up. read more

The food, service, and ambiance was very good. That is fortunate. If you have a complaint or compliment and try to contact them you will get an auto deeply stating they will get back to you within 48 hours. Not true. It has been a week and have heard nothing back. read more

I stopped by on Tuesday, 12-7-21 to get lunch for my dad. It was his 1st meal after a medical procedure. He LOVES Jersey Mike's big kahuna! He was saying #56 before we walked in. I didn't catch the name of the lady who took our order (older of the 2 women), but she took care of us. My dad wanted some extra spice on his sub. I didn't think he needed it, but we wanted to give him what he wanted. She agreed to add a light amount; think it was something like ctr (a red condiment). She made sure the guy who made my dad's sub only added a light amount. They were busy as it was lunchtime. I saw the employees juggling delivery orders, bulk orders, & walk-ins. By the time my dad was ready to go, his order was ready. It may have already been ready. The lady who took our order apologized for not getting our name. read more

NO. Just no. This location needs some help. I go to Jersey Mike's all over the city and some are better than others. This one needs some help as it is VERY inconsistent with the other locations. There is a large shared parking lot but it could use some clean-up as there is a lot of debris in the lot. I went inside and it took a few minutes for someone to ask what I wanted to order. I could tell all of the staff was fresh out of high-school or college and they were quite playful with each other which was very distracting. I ordered a tuna sub and some chips with lettuce and tomato. When I saw the sandwich, I had to ask for more everything as it looked like something you would give to a child. Where is the standard measure? Sadly, when I got home, I opened my sandwich and was so disappointed. It was so sloppy and the tuna was so soupy it was unpleasant. It is unlikely that I will return to that location. read more

I enjoy coming to this Jersey Mike's. Every Tuesday or Thursday after work. Jason is a pleasure ordering my meal with. He greets you as soon as you walks inside & remember my order as well. Excellent customer service skills! read more

I'm usually a pretty big fan of Jersey Mike's cheesesteaks and subs, but the one I got today was kind of mediocre. Also, when I went to check out, the cashier told me they only had bottled drinks, no soda fountain. Turns out, when I went to get my bottled drink, the selection was also very limited. Basically only water, one flavor of Gatorade, Sierra Mist, or Mountain Dew....oh, and Diet Coke I think. The guy who made my cheesesteak was very friendly so that was a plus, but it I've had better food and drinks at other Jersey Mikes locations. read more

Stopped in today and had one of the best Philly steaks I've ever had. The service was helpful a friendly, great visit.

The workers at this location went above and beyond to make sure all customers were satisfied. No cash payment here and the worker Mike bought a customer his meal. Amazing location and yummy sandwiches! read more

Customer Service is TERRIBLE. The people in this store Truly have no respect. They do not care about your needs as a customer only having a good time amongst themselves. read more

Standard, busy lunch sub shop. It's a bit cramped and chaotic at the noon rush, but the folks behind the counter are friendly and quick, putting orders together like sandwich cheetahs or something. Coworker and I were in and out in less than 15 minutes, and there were at least half a dozen folks in line ahead of us when we walked in. I don't recommend staying here to eat, but if you have a limited lunch break and just need a quick bite to keep you going, this place will have you back to work in no time. read more

They offer Gluten-free bread! They cleaned the slicer and changed gloves for me when I ordered GF sub, which I appreciated. Although the cleaning of the slicer takes a couple minutes. Good service and tasty subs, so I recommend this place for a quick bite during the work day. read more

Staying at the Hyatt overnight and walked over to get a couple of subs. I've only bought Jersey Mike's at the airport and wasn't impressed. This location is so much better. Service was better and faster. Employees actually pay attention and got our order right. The subs were good too. We ate in the dining room and it was clean. Overall, it's a great place to eat. read more

I always loved jersey mikes! Their subs are always fresh and flavorful. When I moved this one was my closest one and thankfully still keeps the great standards of other Jersey Mike's I've been to. This place is always clean, the staff is always friendly. I usually go around dinner time and it's never a line but I'm sure they have busy moments. The phillys are always freshly made on the grill and the buffalo chicken philly is one of my favs! The Italian is my favorite cold sub and you MUST order it mike's way to get the full effect! read more

Jersey Mike's Subs - Fast Food Near Me - Charlotte, North Carolina

What amazing experience ...The customer service was excellent..The staff were incredibly helpful and friendly...My Italian salad was not only delicious but it had a creative flair to it--the meats and cheeses were rolled up looking like flower buds...I really appreciated the staff and their professionalism... read more

People really like this place. They have a shared parking lot with small parking spaces. I went there on a week day to go to lunch. They were pretty packed. The staff were nice and the place was well lit and appeared clean. I had the California hot sub. It was grilled chicken. I didn't see them skin the chicken. Other review rave about it being freshly made. The food was okay. Not tasty or delicious just plain. I was not impressed, but people appear to like this place like I said it was a long line. Compared to potbellies, subway, or Quiznos it wasn't that good and it's my interpretation. I don't think I will return. read more

Awful Philly Steak and Cheese. I absolutely love Jersey Mike's but this location made me wish I'd gone anywhere else. The meat was over cooked, onions and peppers were not cooked into the meat just on the sandwich with no heat, with so much cheese that it didn't get hot enough to melt. I ordered lettuce and tomato he didn't put it in the sandwich just slapped the meat between the bread. The other employee unwrapped my sandwich and added the lettuce and tomato. I don't know why he was rushing it was almost 2pm and no one was waiting. Wish I would have thought to take a picture. read more

A sub shop where they slice the meat right onto the roll as it's being prepared. Short of going to the actual butcher, does it get fresher than that? Service was not speedy, but only because there were already three people in queue when we arrived. Tip: The "giant" is giant. Only if you're really hungry or splitting it with someone! read more

Nothing special.... Just a sandwich to hold me over! Staff nice... could be cleaner, and have things that are seen by the public more organized in coolers.... read more

Always consistent. Great sandwiches, meats and cheeses sliced to order. Always fresh.

So first let me say when I first came in 20 min before close I felt so rushed when I knew that shouldn't be the case and when being rushed my girlfriend that I went with is vegetarian, she didn't want any meat on her sandwich. So they switched up our orders and messed that up. On the other hand you would think this sub place is sanitary when they weren't wiping down counters before making our sandwiches. I would think jersey mikes would take this whole pandemic seriously but unfortunately that wasn't the case. I had my order refunded. Will not be going back read more

Just threw a fresh made sub straight in the trash after witnessing the guy touch and adjust his sweaty homemade dirty face mask no less than 5 times during the assembly of my sandwich. $14 down the drain. C'mon people, what's the point of changing your gloves if you are going to immediately contaminate the gloves and then handle food. Just and example of how masks cause more disease than they prevent. read more

So came back here two days later and had the opposite of my first experience. Walked in to the employees getting into a argument with the grubhub guy then he walked out calling them a gay slur. They continued to curse and talk about beating his a** the whole time I was in there which was a long time because they were super slow. There was no time management both of them just doing one thing and then stopping to start something else. When I asked for onions there was a hand full left in the bin he stopped making the sub and was gone for 15mins getting more onions while the line pilled up behind me. Not listening to what we wanted on our subs and having to remove items we didn't ask for. As much as you have to pay for subs these days I expect better! read more

Geesh. This place gets packed at lunch! Thank goodness this location takes online orders! That's normally what I do...so I can just walk in cut the line and pick up my sandwich. But if you do try to go during the lunch rush my only advice is to go early! So my favorite thing about the place? The bread. I'm not sure what makes it so good but I absolutely love it. And what's my favorite sandwich? That's easy it's the #13 Original Italian which comes with provolone, ham, prosciuttini, cappacuolo, salami, and pepperoni. Top it any way you like and it's delicious! The service has always been good so I'm sure I'll be back. read more

I was going to rate this place at four stars, it's fast food after all. Then I got to thinking about how welcoming, cheerful and friendly the staff was. How nice it is in these difficult times to find any establishment who's employees go out of the way - above and beyond- to make your experience an enjoyable one. Add to that that the fair is SO MUCH better than the crap served up at Subway, and you have me as a real fan. read more

Busy lunch time at this location. I ordered a Big Kahuna, regular size. Paid for the order. Sat down with my buddy who had ordered an Original Italian at the same time as I ordered my sandwich I waited 10 minutes, no Big Kahuna. I talked to the checkout gal, she said they were working on it, though she knew that I knew the cook had missed my order. No big deal, we were not in a hurry. So I returned to our table. In minutes, my sandwich was ready. I picked up my sandwich and sat down. They called me back to the counter and handed me a voucher for a free sandwich. What a nice gesture! Especially since I did not ask for it nor anything else free because they had messed up. It happens. They also let me have a second bag of chips for the inconvenience. (I had finished the first bag while waiting.) What a great place. The Big Kahuna was awesome. But the customer service is top notch! For the next 3.5 weeks I am staying at a hotel across the parking lot. You can bet that I will be back to this Jersey Mike's many times during my extended stay. Thanks! read more

Always a solid choice when you are pressed for time and need reliability! My ham and Swiss great! Customer with me raved about the cheese steak. read more

This really is the best sub in Charlotte. Fresh bread and plentiful deli meat sliced before your eyes. They have incredibly friendly staff and even cherry pepsi (I'm a sucker for it!) Plus, they do a lot for Breast Cancer Research -and I love a company that gives back. The only subs that beat it in my opinion are DiBella's in Buffalo - just because they have an everything (like the bagel) roll. Yes, you read the correctly....mmm. That aside, order a club Mikes Way and hit the gym after- you will not be disappointed! As an fyi they also sell TastyKakes for those from the Jersey region. Also, join their e-club you really do get some great deals. read more

Thank goodness this location is open on Saturdays... .this location is close to my house, normally i visit the steel creek location (too far). Sandwiches I would recommend...#13!!! My personally favorite since highschool, Freshman year and forward. My family always order from here....No Tea No Shade, but publixs has nothing on Jersey Mikes Bread. I'm not into carbs really, the texture of publixs white bread requires a little pull. Gasp....i'm getting Episodic about bread.... Anywho. Overall I appricate how Jersey Mikes prepares their sandwiches, thin meats and cheeses, and Fluffy....yes i said (Fluffy) bread. read more

I was reluctant to try Jersey Mike's for so long, ignoring the advice of my co-workers, thinking that I had a "superior NY sandwich palate." Subway and other chain delis fed my thoughts that I would never ever ever enjoy any sandwich coming from a chain deli restaurant. Welp... I couldn't have been more wrong. I'm literally addicted to Jersey Mike's. #9 Club Supreme Mike's way + pickles and mayo is the way to go. The bread is baked nice every time - crispy yet doughy on the inside. Plus the call ahead is fantastic and really quick. All meats and toppings are super fresh and piled high. I'm never hungry after having a regular size sub. So quick story... I work very close to this location and I happened to be working the day after July 4th, Friday 7/5. I placed an order online at 4pm (really late lunch) not realizing they closed at 3pm that particular day because of the holiday. So my debit card was charged, but no sandwich. I called up next day and they were really sorry for the situation and gave me a refund right away over the phone. I spoke to the manager again the next time in and he gave me a free sub no questions asked! Ironically, the manager was named Mike... major kudos to you! Couldn't ask for better service recovery there! I'm one happy loyal customer! read more

Great food with a good staff. Very straightforward sub shop with tv's set on sports. Very clean location and staff has a good sense of humor. I will definitely be back to dine again. read more

Jersey Mike's Subs - Big Kahuna Cheese Steak - Fast Food Near Me - Charlotte, North Carolina

Easy app order. Fast food prep. Service with a smile! Order was made for tomorrow's meal options at work. Haven't tried the sub yet. It looks amazing! Will update if needed for this review. Two thumbs up so far! read more

It was just an average sub. A little lite on the meat for the price you pay. About the same as Subway but Subway is less expensive.

Terrible service / avg food. My first visit: They gave my sandwich to the folks behind me and then the Mgr appeared PO'd when I didn't want to accept the low budget cold cuts they purchased. Then he rushed to make me a smaller/mediocre version of their signature Big Kahuna Cheesesteak I ordered and paid for (I presume he did this because he had to make it twice and was trying to make up for their loss). And all this took place while I watched about a half dozen folks that were behind me order, get their meals and leave. Anyway, I'll never go to another Jersey Mike's again. read more