This is our home chic fila and the crew is always so sweet and fun ! Ryan made an extra effort to run us our food all the way in the back so we don't have to wait and risk it getting cold . He had the biggest smile ! Don't lose your sparkle Ryan we love it ! read more

Good food but drive-thru only. No inside seating...so the car line is just for drive-thru and mobile orders. Too bad there isn't a way to know this before you drive over. read more

I come here often after long days and recently I have had a young gentleman named Will taking my orders. He always is super welcoming, respectful, and it puts a smile on my face to have such a kind young gentleman taking my order. I very much so recommend this chick-fil-a, as I have seen nothing but great service. read more

Very disappointed Rude people working the drive thru and the chicken biscuits was not good the chicken wasn't seasoned correctly and the biscuit was dry read more

Chick-fil-A - A mistake to come to the Chick-fil-A Park Road shopping center - Fast Food Near Me - Charlotte, North Carolina

Always recommend Chick-fil-A. Best fast food I've ever eaten. Always has my order correct and fresh

TJ was kind and thorough while taking my drive thru order. I love the organization of this location and attention to detail when packing up my food. CFA is always delicious but it's nice to see this location create such a nice and welcoming environment. read more

This location was renovated a while back and it's still a hot spot! The drive thru line is almost always out the driveway entrance, due to being in a popular area. However, it's still worth the wait. Been here numerous times and the staff is always friendly (as with any Chic-Fil-A location) and you move through the line fairly quickly. Give them a try if you're in the area or passing through! read more

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It's been several years since I've visited this CFA, but since I was working nearby I decided to stop in today. I ordered ahead when they opened- for inside pickup vs. the drive thru. I was excited to see that this location allows you to order lunch items during breakfast, so I was able to get my favorite lunch items at 8 am. The only thing is that the app warns you that you may have to wait 15-20 minutes for your meal to be prepared AFTER you arrive. That wasn't ideal, so when I was about 10 minutes away, I went into the app and hit the "I'm at the Restaurant" button, which worked out perfectly. When I arrived, my order was ready. As for the location, it's perfectly located in a Park Rd shopping center. There is also a pretty awesome walk up window concept that caught me by surprise. I think the worker at the window could tell by my face too.. I was looking for a door to walk INTO the restaurant and to a pickup shelf and she said I could grab my order right there. Sweet. There's also a nice covered patio in the front so you can sit outside and enjoy your meal. I should have done that or at least ate it in the car since my order was barely warm when I got to my destination. Not CFA's fault, and the reason I usually pull over and eat my meal in the car. Next time. And I'd return to this location in a heartbeat too. read more

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I went here and I came to get a simple sandwich constructed for dinner at this "restaurant" they like to claim to be, I order a spicy crispy chicken sandwich , with an extra filet on top. I told them server I wanted American cheese on the top filet , pepper jack in the middle , Colby Jack on the bottom. When I arrived at the window I was greeting with rude disturbed faces like this Asian girl & Latina as if what I ordered was disgusting, or confusing. I was then asked what I ordered and I the manager spoke over me serveral times and laughed in my face when I tried to order my sanwhich, asked if I knew Chick-fil-A rules ? Hospitality is supposed to be shown at a Chick-fil-A "restaurant" but today I felt as if this were a fast food joint. The manager walks back and everyone made funny jokes and remarks about the order and what I liked to get from other locations that so kindly took care of me like Whitehalls CFA. When I got my ordered and multiple tubs of cheese I was greeted by an Asian Boy , and was told "here if your lunchable" , I asked if they made my sandwhich hoping the kitchen and they're team were capable of creating a sandwhich so simple . I was let down by this location and its service , I will definitely not be eating at Chick-fil-A on Woodlawn road. Or Chick-fil-A for a while Thank you very much team read more

Chick-fil-A - A sanwhich I had to touch and make on my own , when kitchen could've done it them selves - Fast Food Near Me - Charlotte, North Carolina

We came here to eat dinner, parked, and lo and behold, this location has no indoor seating despite being the size of any other CFA. There needs to be clear signage saying there's no indoor dining to avoid the inconvenience of people coming here with the expectation of eating inside and then trying to explain to young kids why we can't eat there. read more

I tell you what. Chick-fil-a gets it right. I stopped by today to grab some lunch during my break. I was having a rough day today and got surprised with a thank you note from the restaurant. Outstanding job chick-fil-A keep up the great work read more

Chick-fil-A - Awesome job Chick-fil-A - Fast Food Near Me - Charlotte, North Carolina

Jackson was an absolute star. It was 9:58 pm and we came with 5 people and he didn't miss one order! He gladly took our orders and even double checked with the sauces! He is the man of the people with ALL the sauce. We Jackson read more

the staff was friendly but they messed up my order. had to go back and wait again. so annoying. came for a quick bite and the place was packed. good food, but not worth the wait. read more

Absolutely terrible first time here, I had troubles with a mobile order and this male associate told me to wait on the other side, I notified him about being new to the location. As I was waiting I get looks from other workers as if I was doing something wrong, I waited like 10 minutes until I finally go in and tell them the problem, my order was never in. I sat there doing nothing in the drive thru line for nothing. Other CFA workers saw me sitting there but rather gossip to eachother than ask what I was waiting for. Never coming back. Left me feeling humiliated read more

I ordered thru the app during the coronavirus lockdown. My order was correct with the extra pickles and the exact number of ketchup packets I asked for! I actually live near the South Blvd location, but their food is so damn salty that I drove the extra 10 minutes to the Woodlawn location to see if their food is better, and IT IS SO MUCH BETTER. I ordered the kale salad, a chick-fil-a sandwich with extra pickles, and waffle fries. As I was waiting for my order to be brought out to my car, I watched the drive thru line and it was going really quickly. During normal times, it might be hard to get in and out of the parking lot due to the amount of traffic on this usually busy road. read more

Brought my order home to find surprise pieces of bacon bombs hidden throughout my suppose to be healthy salad (which does not come with bacon, so it's weird that this found it's way in there). I can't have red meat so I had to throw the whole $10 salad out. This location tends not to give receipts either so I hope I didn't pay extra for that unwanted bacon. Let's hope I don't get sick from this. Not the first time I've had issues with this location. read more

This is my absolute favorites Chick-fil-a in the Charlotte area!!! And that's saying a lot cause the others try but these guys really represent!!I've been coming to this Chick-fil-A forever. I can remember back to my days at Myers Park High school and making quick runs to grab food. Beware of the dreaded drive thru line. Today it was backed all the way up to the gas station on the corner of Woodlawn and Park Road. That being said I normally park on the other side of the drive thru because if you park on the side with the drive thru line you will have to inch your way out when you leave. This Chick-fil-A always cook their food correctly and everything is always above the standard. I'm kinda picky and some of the other guys don't cook the hashbrowns correctly but here they are always crispy and never over cooked. I know this makes me sound extra but it's the little things that count. The staff here is amazing!!! April the team leader is soooo nice and personable. She remembers my name and is super helpful. She makes every time I stop at Chick-dil-a a treat. Chick-fil-A East Woodlawn 1540 E Woodlawn Rd Charlotte, NC 28209 Saturday April 14, 2018 10am read more

Chick-fil-A - Chicken biscuit - Fast Food Near Me - Charlotte, North Carolina

Good food and decent service. I get they want to encourage mobile orders. But it's frustrating to sit in a drive through line ten deep, extending to Woodlawn road: while the other drive thru lane is entirely empty because it's for mobile orders only. Happened the last two times there. read more

Always fresh. Fast service. Heaters on patio. This location always gets my order correctly

Absolutely love this place spectacular amazing and great lovely people!!!!!!!!!!!!!! The food is amazing great and crisp i love the milkshakes very good creamy smooth read more

Slow drive through. Team members seem unfocused. $4 chicken biscuit with a thin small piece of chicken.

Terrible service and will charge you for food you didn't order and refuse to refund. Manager and staff were rude and unhelpful.

07/24/23: 20 min wait on Mac & cheese in the drive thru!!! Did nobody notice that the Mac & cheese was getting low BEFORE it ran out?! What kind of managers are running this place?! Service is horrible. Food is always old & reheated. This place continues to go downhill each day! I remember the days when this location was the absolute BEST in the area & now it's the absolute bottom of the barrel!! Previous experience: I hope the store owner Abby knows how poorly Jackie "the manager" treats customers who is a regular customer at this location. Jackie tells me to "call corporate" because of her inability to do her job as a "manager" is an absurd poor excuse. It's so frustrating when low-class managers, such as Jackie, who lack both comprehension and basic human skills to manage grade school conflict resolution for customers - especially customers who come to this location day in & day out throughout the week!! Does she even realize that it's the CUSTOMERS that gives her that manager job? The money we spend day in & day out is what keeps the business going? Such low class & poor attitude! Definitely reporting this situation & her to corporate!! read more

This location is always packed, especially the drive thru. With that said, it is one of my favorite locations, food is always on point and the service is amazing! One thing I am still disappointed about, and it has nothing to do about this location, but why did Chic-fil-A change the sauces and get rid of the cole slaw?? Still miss it. Anyway, if you're in the area, definitely make a stop here. read more

Chick-fil-A - 12 piece Chicken Nuggets and Fries - Fast Food Near Me - Charlotte, North Carolina

I love Chic fil a, I really do but I went to this location for the first time yesterday and I had the worst experience. The workers have attitudes, they argue with you when your order is wrong and on top of that my food was cold. The lines at chic fil a are always so long, I didn't even bother jumping back in line. Definitely don't recommend going to this location. read more

Today I ordered Chick-fil-a Catering for my office to enjoy during our CPR training. The catering service was outstanding, and I was very impressed. Online I placed my order online using my Chickfila account which was very quick and super easy to use. I selected everything we needed and checked out. I also earned my Chick-fil-a reward points in the process as well {if you track your rewards and do catering heres your tip...you're welcome}. The online service allows 48 hours to make any changes or cancel your order. Once that 48 hours is complete there are no cancellations or edits. Arrival I scheduled our delivery for 11:30 am. I contacted the Chick-fil-a to ensure our meal was ready for delivery. Our catering arrived promptly at 11:20 am. The two gentleman set everything up within 10 minutes. They were very friendly and showed great manners to my team. Thank you Chick-fil-a for ensuring your standards continues not only in the restaurant but also through your catering. read more

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Terrible rude customer service . Employees can not fulfill orders correctly . No hospitality at all. Whole crew should be fired .

Friendly folks at this CFA, which had something wrong with their ordering board so they were taking orders in person. Very organized, very slick and super friendly folks. I even kidded the gal at the window that she had a CFA jacket and she actually has a sweater, hat and more. Funny! Yep, my chicken sandwich with no pickle was perfect. Nice and hot, nice and fresh. The waffle fries were the usual awesome. Well done, CFA! read more

Chick-fil-A - CFA on Woodlawn and Park Road - Fast Food Near Me - Charlotte, North Carolina

Drive thru took longer than typical and the team member helping me appeared to be bothered by my existence.When I received my order, they forgot an entire entree read more

Chick fil a is really good. I like the kids meals the cookies and the ice cream but everything else for their food is really good.

This is my most convenient Chick-fil-A. Plus the one over on South Blvd can be a pain most of the time. Here they reflect the standard level of service found at any location. A flood of "My pleasure!" in response to every "thank you" from a customer. Valentine's Day led to a heart shaped container of 30 piece nuggets that I could not finish. This is also in conjunction with the Feed the Children charity where they donate a portion of your purchase. As long as you don't generate food waste in the process I guess it's a good thing. Chick-fil-A is pricey but you always get the quality and service you pay for. Plus if you get the app you can build up loyalty points for freebies. read more

Top Tier! They have their system down pat. Also I appreciate the special touches like the fresh flowers on all the tables outside for the holidays. 100 sanitation score. Friendly staff and quick! Thanks for the great service! read more

The employees were nice. Order was taken correctly, but was given no sauces even though they were on the ticket. I had to ask for my drinks in the drive thru and one of the drinks was wrong. Didn't figure that out until I got home because I wasn't given straws. Everyone seemed to be scrambling around so no wonder things were missing, maybe a little organization and order would help. read more

I want to start off this review with mentioning our cashier Tami Porter, at the Woodlawn Road location! She has stellar customer service, and she also guided both myself and my partner through the app for Chick-fil-A rewards! You can always tell when someone loves their job and Tami represented just that! If she is not ALREADY in a position of management, she NEEDS TO BE!! The food is going to be great as I haven't started eating yet, because I was in such a rush to write this review! We will definitely be returning! (10 minutes later....) By the way, the FOOD WAS DELICIOUS! I ordered the spicy chicken sandwich combo with no pickle with a medium fry and a HighC fruit punch no ice, and my partner ordered the eight piece nugget meal combo medium size with a large Arnold Palmer! Food was HOT HOT BABY! AND it was literally out to us in about 4 1/2 minutes! Man....... we coming back! -Rell read more

Chick-fil-A - 8 piece nugget (GONE!) medium fry (GONE!) - Fast Food Near Me - Charlotte, North Carolina

I feel like this Chick-fil-A has improved quite a lot since reopening! Korey made my day today with his positive attitude, even just during our brief interaction. This location is quick and accurate. Thanks guys! read more

I would normally give this place a five. The service is usually very good and the food is outstanding and fresh. Tonight, was not the case. As always, the service was very good. I can usually count on the food being just as good as the service. That was not the case tonight. I had takeout, and when I got home, the fries were stale cold. My Chick-fil-A sandwich was mediocre and the bread did not taste fresh. It was after 9 PM, but I still expect the same freshness. I would get at 7 PM. I have to admit it was very disappointing. read more

Great experience using the mobile app. Yep the app is where its at. I recommend using this as it's super easy. Just add your food the cart (don''t forget the sauces), select method of payment, you are almost all set - laatly you can select carry out or drive-thru. I hesitated to use drive thtu because this location is super backed up at lunch. Today about 6pm was a breeze. Just told them we had a mobile order and the bag was ready when we got to thr window. Just 2 cars in front of us. Not going to go on about the food because you know what you are getting here. If not and you are a millenial then try it out. Get thr chick-fil-a oroginal combo with waffle fres and the chick fil a sauce. Pro tip is i am also a fan of the Poly. If you doubt me go with the nuggets or come for breakfast and get the minis or the burrito. read more

do not order here they are rude, they show no hospitality, they will pretty much ruin your day if you come here so I'm warning you guys.

i ordered cookies and cream and got vanilla also they never took the sticker of my car so haha it's now mine/ he repeated the cookies and cream shake back but still got it wrong read more

Before I start this review...you should know, my husband and I love Chick-Fil-A so much...when we lived in Kansas City, bought an entire CASE of honey roasted BBQ sauce packets from the local franchise there, so we could grill chicken sandwiches and re-create them at home! (Alas, we never did finish the entire case, and should have given some away.) Chick-Fil-A is one of my favorite, if not favorite "fast food" chain because the chicken is fresh and the service is always A+. Never have I had a wrong order going through the drive through, or been treated rudely. Even first thing in the morning at 6:30am, the drive through server is chipper and says "my pleasure"! (I should say, when I worked in KC, I did a story with a Chick-Fil-A owner, and he told me the owners and managers pray before hiring someone, to ask God if the person is a right fit. It may some outrageous to some, but I tell you, it must work. The people who work at every CFA location I've been to are incredibly polite and hard working.) Faves...the chargrilled chicken sandwich, original (both deluxe w/lettuce and tomato) and for breakfast, the chicken burrito. I also think the unsweetened iced tea here is the best out of McDonald's, Wendy's and every other drive through iced tea. PS: Enclosed is a photo of me during Cow Appreciation day, when I put on some black spots, and got myself a free sandwich! NO SHAME! read more

Chick-fil-A - Me @ Cow Appreciation Day, wearing some cow "spots" to score that free sandwich! (I did get me a nice balloon animal too.) - Fast Food Near Me - Charlotte, North Carolina