1. Carzone Motors

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    Martinez, CA

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    Carzone Motors

    5.0 (1 review)
    Closed • 10:00 am - 6:00 pm

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    1 year ago

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    CarMax

    CarMax

    (199 reviews)

    Ebony helped my mom and I yesterday and she had AMAZING customer service. We had issues with the…read moreformat of file my mom had her files in and she helped us convert the files so we could pick up the car same day! She even helped her with the insurance too. I wanted to recognize her for going above and beyond for my mom, she's a nurse and it's so nice to have someone helping her like she helps others. If you go to CarMax make sure u get Ebony!

    I had an appointment for a vehicle inspection. I arrived and gave my name and that I had an…read moreinspection appointment. They had no information at all. So I was treated as a walk in. Ok. The sales woman was so uncooperative and difficult. She didn't listen at all. Talked over me. Kept repeating we had to do this "the old fashioned way" to price the truck. Well,yeah. That's why I had an "inspection " appointment. She had the info. Erased it intentionally! Then asked me for it as if she hadn't had it. While I was pulling it up she kept badgering me. I asked her politely to give me a moment and I would have it for her. But no. She just kept pushing. Finally I realized I would not be treated fairly, picked up my stuff and said I was leaving because I wasn't comfortable. She said snottily she wasn't either. She followed over to the front dest and started talking over me while I was telling the counter person about the problem. So whether she doesn't like older women, arabic last names ( my ex husband's) or blue hair I'm not sure but there was a prejudice there.

    Enterprise Car Sales

    Enterprise Car Sales

    (114 reviews)

    It was an easy purchase, I emphasize extremely easy. We were in and out in two hours and they…read moredelivered the car to us that evening. Salesperson Andrew was very helpful. That evening I decided I wanted to take advantage of their seven day trade in for a different vehicle. I found one with less mileage, but as he explained, less features. Since this is Ken's Bocce car, he doesn't need high-end features, but he does need comfortable features. Additional seat and air conditioner controls were explained and we're keeping the car. I would do business with them again in a heartbeat. The only issue I have is they offer you chips or water and you decline, they continue to offer. If you still don't take them, somebody else will offer you chips. Finally, I reached out took the whole box when Leon (mgr) offered them to me as we were completing the paperwork. You should've seen the look on his face. I found it to be a comfortable, enjoyable, stress-free purchase, with the exception of the chips and the fact that there's no cookies. Should always have a sweet / savory option.

    Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember!…read more Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2

    Zac Auto Dealers - My new ride from Zacs!

    Zac Auto Dealers

    (20 reviews)

    FIVE STARS IS NOT ENOUGH…read more We had a car that needed repairs that exceeded its value, so we started shopping online for a replacement. We came across a plug-in hybrid that felt perfect for our family...especially with our kids being year-round student athletes, even through the summer. I called Zac Auto Dealers and spoke with Elham, who confirmed the vehicle was still available. We headed over later that morning, and from the moment we arrived, everything just felt right. He came out to greet us. Saw the car right out front and it was in amazing condition, After a quick test drive, Elham had all the paperwork prepared quickly and efficiently. No hassle whatsoever. We decided to finance the vehicle. Zac Auto partners with Travis Credit Union in Concord. Took a short drive there, where we worked with a gentleman named Herman. He mentioned he regularly helps Zac's customers, and it showed. He made the entire process smooth and stress-free. Travis Credit Union was so welcoming and professional that we even opened a savings account with them. We picked up the car the next evening at Zac's. We were told it had been serviced and checked at their partner shop, Ace Auto Care in Lafayette. The car was in pristine condition. It looked, smelled, and drove like new. About three and a half weeks later, I noticed white smoke coming from a small tube underneath the car. Long story short, it turned out to be related to the battery/heating system. The car still drove perfectly, but not knowing who to call, I reached out to Zac Auto for guidance. A gentleman, Aziz, answered and without hesitation reassured me: "Don't worry...we'll take care of it." I explained what was going on, and he immediately directed me to bring the car to their partner shop, Ace Auto Care. At Ace Auto Care, I received the exact same level of service: kind, friendly, professional, honest, and incredibly respectful. Felt like I was greeted by cousins. By the very next day, my car was ready, repaired with brand-new parts...courtesy of Aziz and Zac Auto. Honestly, between Elham, Aziz, Herman, and the entire team at Ace Auto Care, it truly felt like we hit a grand slam. Thank you, Zac Auto Dealers. You are all a true example of how a business should be conducted along with how people should be treated. You didn't just take care of a transaction and a pricey repair...you took care of our family, and that means everything. Thank you.

    Got the the Element from Aziz. When super smooth. Highly recommended. Place is very nice. Lots of…read moregood cars.

    Carzone Motors - usedcardealers - Updated October 2026

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