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    Carzone Motors

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    11 months ago

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    CarMax

    CarMax

    3.0
    (192 reviews)

    After much thought we decided it was time to sell our 2014 Ford Fx4…read more Selling it ourselves seemed like a hassle right now so I got an offer from carmax online. It was very easy. They offered almost 3k more than Ford did! The offer lasts a week. Make an appointment. You bring your paperwork and vehicle. They confirm everything is as you said. And they cut you a check. Done! Shout out to Jay!!! She was our specialist. She had us out of there in under an hour! I don't know about buying, but my experience selling our truck at carmax was 5 stars!

    I had an appointment for a vehicle inspection. I arrived and gave my name and that I had an…read moreinspection appointment. They had no information at all. So I was treated as a walk in. Ok. The sales woman was so uncooperative and difficult. She didn't listen at all. Talked over me. Kept repeating we had to do this "the old fashioned way" to price the truck. Well,yeah. That's why I had an "inspection " appointment. She had the info. Erased it intentionally! Then asked me for it as if she hadn't had it. While I was pulling it up she kept badgering me. I asked her politely to give me a moment and I would have it for her. But no. She just kept pushing. Finally I realized I would not be treated fairly, picked up my stuff and said I was leaving because I wasn't comfortable. She said snottily she wasn't either. She followed over to the front dest and started talking over me while I was telling the counter person about the problem. So whether she doesn't like older women, arabic last names ( my ex husband's) or blue hair I'm not sure but there was a prejudice there.

    Enterprise Car Sales

    Enterprise Car Sales

    4.1
    (113 reviews)

    Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember!…read more Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2

    Management, I would…read morelike to extend my sincere gratitude to Jaylyn Burns for the exceptional experience she provided while helping me purchase a vehicle. From the very beginning, Jaylyn showed genuine compassion, patience, and professionalism. She truly held my hand throughout the entire process, making what can often feel overwhelming seem effortless. After I shared my wish list, she carefully listened and provided thoughtful comparisons that helped me make a confident and informed decision. What impressed me most was that Jaylyn went far beyond the normal expectations of a car salesperson. Her attention to detail and commitment to outstanding customer service were evident every step of the way. I would also like to give special recognition for personally delivering the vehicle to my son. That thoughtful gesture meant so much to our family and reflected the level of care she brings to her work. Jaylyn, thank you for making this experience so easy and enjoyable. Your professionalism, kindness, and dedication did not go unnoticed. If I ever meet someone who is in the market for a vehicle, you will be the very first person I recommend without hesitation. Thank you again for your exceptional service. Sincerely, Jennifer Cecchetti JRCecchetti LLC Elevate

    Concord Mazda

    Concord Mazda

    4.5
    (694 reviews)

    I purchased a certified pre owned Cx-30 this week after finding the car on a 3rd party website. It…read morewas the best deal in the state for what I was looking for. I called and asked for the out the door price with all fees and taxes included and got a text with the info within minutes. I drove almost 4 hours to the dealership the next morning to pick it up. I was impressed with the salesman, Ismale, for being so responsive and having great communication from start to finish. The price was transparent and no random fees or dealer add ons were slipped in secretly like another Bay Area Mazda dealership did to me this week. I was given the option to pay with a bank check to avoid the credit check but declined. I appreciate the dealership offering options for those who don't want the "ding" to their credit.

    This is a nice dealership right next to the freeway…read more I was in the area, and spotted the Mazda logo. I wanted to get some OEM parts directly from a dealership. So I drove around the lot and found a "guest parking" area right in front. I went inside and asked the receptionist the location of their Parts Dept. She took the time to show me where it was. I rang the doorbell, and someone came out to help me. He was very careful that he had the right part. Year, engine, turbo vs non-turbo, etc. As he rang me up he noted- there's a fee for using a credit card. No fee for using a debit card. You have very thoughtful and detailed minded staff.

    Zac Auto Dealers

    Zac Auto Dealers

    4.8
    (17 reviews)

    FIVE STARS IS NOT ENOUGH…read more We had a car that needed repairs that exceeded its value, so we started shopping online for a replacement. We came across a plug-in hybrid that felt perfect for our family...especially with our kids being year-round student athletes, even through the summer. I called Zac Auto Dealers and spoke with Elham, who confirmed the vehicle was still available. We headed over later that morning, and from the moment we arrived, everything just felt right. He came out to greet us. Saw the car right out front and it was in amazing condition, After a quick test drive, Elham had all the paperwork prepared quickly and efficiently. No hassle whatsoever. We decided to finance the vehicle. Zac Auto partners with Travis Credit Union in Concord. Took a short drive there, where we worked with a gentleman named Herman. He mentioned he regularly helps Zac's customers, and it showed. He made the entire process smooth and stress-free. Travis Credit Union was so welcoming and professional that we even opened a savings account with them. We picked up the car the next evening at Zac's. We were told it had been serviced and checked at their partner shop, Ace Auto Care in Lafayette. The car was in pristine condition. It looked, smelled, and drove like new. About three and a half weeks later, I noticed white smoke coming from a small tube underneath the car. Long story short, it turned out to be related to the battery/heating system. The car still drove perfectly, but not knowing who to call, I reached out to Zac Auto for guidance. A gentleman, Aziz, answered and without hesitation reassured me: "Don't worry...we'll take care of it." I explained what was going on, and he immediately directed me to bring the car to their partner shop, Ace Auto Care. At Ace Auto Care, I received the exact same level of service: kind, friendly, professional, honest, and incredibly respectful. Felt like I was greeted by cousins. By the very next day, my car was ready, repaired with brand-new parts...courtesy of Aziz and Zac Auto. Honestly, between Elham, Aziz, Herman, and the entire team at Ace Auto Care, it truly felt like we hit a grand slam. Thank you, Zac Auto Dealers. You are all a true example of how a business should be conducted along with how people should be treated. You didn't just take care of a transaction and a pricey repair...you took care of our family, and that means everything. Thank you.

    I wanted to take the time to leave a honest good review for Zac Auto dealers, as a return customer…read more My fiancé and I recently purchased a second vehicle from Zac Auto, as my first experience was fantastic. About a Subaru outback and it has ran great. My second purchase was a toyota sequoia. Zac Auto has gone above and beyond once again with their customer service. They are honest and upfront, and they make it clear that they want the vehicle to be a good vehicle for you when you purchase it. They stand by their cars and if there's any issues, they take care of it. It's rare these days to find a family dealership with this integrity and care for their customers. I would send anyone in my family there without hesitation and have recommended them to several people. Anytime I need a new vehicle I will go straight to Zac Auto. If they don't have what you want, they'll find it for you. I can't thank them enough and we'll be back again. I'm sure.!

    Carzone Motors - usedcardealers - Updated July 2026

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