No handicapped access to get in to the building. Only stairs everywhere. No ramps! I know many…read morepeople who use walkers. Handicapped bathrooms are good, but you need to be able to get into the building.

There is a bowling alley connected to the hotel and a bar . I love the atmosphere and the owner…read moreseem chills as fudge . I don't like the bar the fee attitude that much but I worked with it just to be able to have phone with my family and friends. I know that it might be because she can't understand what we taking about but that still not an excuse. The phone was bomb and I was able to eat the calamari and scallops that were fried with the shrimp because they must have the nice oil that protects the juice from the breaded shrimp to crossed contaminate the other food that is fry in it. I like the radio station they have playing and the big dog Paris.

I'm giving 4 stars instead of 2 or 3 because I imagine the parking lot side of the hotel is great…read more But in my 3 times here traveling for work, I've never experienced that - including this last time when I asked for a quiet room because I had a big day the next day. Big rigs fly by on the road just outside all day and night - often engine breaking to add to the noise. I was in a corner 3rd floor room this last time, and despite white noise at full volume on one phone and earbuds in with soft music coming from the other, it was still loud to the point I called the front desk about 1: 00 asking for another room - but none were available. I'm not a light sleeper and colleagues have also said they slept poorly. Otherwise, the hotel is clean and comfortable - 5 stars. The breakfast is good (with higher protein options) and the location is convenient as well - easy to get in and out of. Can't decide if I'll go back. Perhaps I'll call first to see if I can be guaranteed an even-numbered room...

The Scarlet Vetter says....we were closed out of the Batavia Downs Hotel so we looked for an…read morealternate nearby. This was very close and had four stars and the reviews were good. The good stuff: the parking lot was spacious, they offer a free breakfast and wifi and they have a decent gym and pool for those looking for those amenities. Now for the issues. The Elevator was out of order. The gentleman in line ahead of us asked about the location of the gym. He then was asked if he wanted a first floor room due to the inoperable elevator and he said yes. Hmmm. Then when my husband and I (in our 60s and me with an injured right knee) were being checked in, she told us we were on the 3rd floor and that she hoped we did not have alot of luggage. Not good. We inquired about the availability of a first floor room and were told that they were sold out. Serious demerit for giving the first floor room to the workout oriented buck ahead of us in line. The hotel is well appointed and the room was seemingly clean but smelled like cigarette smoke. The temperature was difficult to control. My oura ring said my overnight body temp was +.08 which is very unusual for me. The bed was hard. It was quiet overnight and that was a plus. The bathroom was clean and well stocked with lots of towels. However when the fan was turned on in the bathroom, it sounded like a jet engine was in there with you. A helpful feature for them is a text in the morning asking what your intended check out time was so they could plan. That is efficient. The lobby was spacious with late night snack and food offerings with a microwave available. In short, I would likely only come here again failing other known quantities in overnight accommodations in Batavia.

fast friendly check in clean and cozy rooms…read morediamond elite perks quiet .very quiet new wall air/ heat

It's like they aren't even trying. They just figure it's by the highway and you'll be too tired to…read moreleave from driving.

Very nice accommodations for titanium elite status. When we arrived we were given a gift bag with…read moretwo waters, a cookie and a bad of gold fish. We stayed in room 324. The hotel was very modern, clean, well lit. The elevator ride was smooth and clean. We were fairly close to the elevator but did not hear it much. Our room was a king bed that had an entire separate area for office space and living room area. Two television sets and lots of space. Everything we needed was supplied and it was a perfect stop on our travels.

Everything we expect in a Marriott property - clean, quiet, comfortable, and efficient…read more We needed a last-minute room while driving through the region, despite the driving snow, the walkway was clear and the entrance was warm and dry. Should we be in the area again we would certainly return.

I'm only giving a 3 stars due to the management handling the situation as they did…read more I'm currently visiting from out of state. I booked the room over the phone and requested that card not to be charged seeing I wouldn't have it upon my stay. While checking in they first said the card on file was charged. My heart dropped because it wasn't MY card, it was my SO card. In the middle of calling him the clerk said she was mistaken and in fact I still had to pay. No big deal- I expected to. I found a killer deal online. $99 for 4 pass to the water park and an overnight stay (2beds). Price was great! Settled in our room and went to make easy Mac for the kids. Noticed the microwave and coffee maker weren't plugged in. Seemed on but I searched and searched for an outlet. Found one, the cord didn't reach. I ended up unplugging the TV to plug in the microwave. Annoying seeing I had to man handled it over across the room to make a small meal. Moved it back to the little ones could watch tv. Guess what, no guide, no idea what channels were what seeing were from an entirely different state. Throughout the night we noticed that we only had 3 working outlets in the WHOLE room. To plug two phones in to charge and one tablet we had to unplug the two lights, and the alarm clock. The next day, my little ones asked for the dip n dots we purchased the night before ($5 eAch btw ). The fridge never stayed warm! Our food/drinks were room temperature and our ice cream had melted. We went to the water park to buy one more and to snag one last dip in. Went to look for flip flops that were shoved under the bed and we found that they were absolutely disgusting! Never vacuumed, dirty female panties, hair brush, wrappers, dust bunnies the size of a small bag of cotton candy (I wish I was exaggerating). I had enough when went down stairs. They were quick to fix our problems and even refunded me the money on my ice cream. One of the managers told me that my card had been declined the night before and they needed to run it again. I was confused. Y this because I had the charge actually go thru according to my bank statements that I pulled up. They said since it declined my barge would "fall off". So they charged me once more but at a discounted price due to what went down. So now I had two transactions totaling $200 plus dollars. They offered to call my bank (this is where the 3 stars come in bc I wouldn't of given any at this point). I have a work card, not a typical bank card. We get on 3 way and my bank said it would take up to 30 days to see my refunds. The hotel staffed cut in and stepped up and handled the situation. Demanded another way they can help get my refund. They ended up faxing info that was needed as well as extending my check out time due to spending so much time over this; I had two kids to still feed breakfast and bathe. The hotel states I should see my refund within a few hours. I noticed my refund after several but hey, better than 30 days. All in all, I'd stay again but I now know what to look for. I definitely got what I paid for but their customer service went above and beyond.

Hotel was disgusting and as we walked In for check in people were asking for a refund, we got to…read moreour room and immediately found a dirty que tip on the floor a big red stain on the mattress, burn marks in the sheets and comforter. And the overall cleanliness was lacking all throughout the building it's obvious this establishment is on its way out and the lack of care is very clear.

We are driving across the country and came across this place about 45 minutes from Niagara Falls. I…read mored not have a single bad thing to say. It was very clean. Check-in staff was super friendly. The room was very big and clean, amazingly comfortable beds. Breakfast was amazing, and they have to-go containers so you can bring some stuff with you on the road. The wait staff was awesome and Mary was INCREDIBLE!! She was constantly checking on guests and packing up food for everybody, she was very motherly! The pool was warm and the gym was great for a hotel! Plus they accepted military discount. Thank you so much!!!!! If we are ever back over here, we will be staying here again, as well as recommending you to everyone we know. Keep being great! :)

Stayed here with my son on our way to Cooperstown. On par with most Holiday Inn's we've stayed at…read more The rooms were clean and they had a nice indoor pool and exercise room. The morning breakfast was standard for this chain, but evidently their convection oven was broken (that is what the lady working the breakfast area said) and they were having to cook everything by hand, so at times food took a bit to get out. I did have to call for towels since there was none in our room upon arrival. The hostess said they were swamped trying to get all the rooms ready because there was a big concert the day before and the hotel sold out. I wanted to do laundry (since we're half way through our 8 day trip), but I noticed the laundry room was out of order. I asked a lady from room service if there was another self laundry room on a different floor and she said, "No, but give me your laundry and I'll do it for you in our big laundry room." I thought that was extremely nice of her and sure enough it was done later that night when we returned from a ball game. High marks for them for taking care of that for us. Hostesses were nice and despite some issues, this was a good stay for us on our way to Cooperstown.

"Jenny, Jenny, Jenny Won't you come along with me…read moreYou know that I love you We could live so happily" (Little Richard) Great location just minutes from Geneseo's Main Street restaurants and the State University campus. Our room had a nice TV and workstation, the bed was comfy, the HVAC and Wi-Fi worked well, and the bath and shower were fine. Included breakfast included scrambled eggs, sausage patties, home fries, a waffle machine, cereal, yogurt, hard boiled eggs, bananas and apples, oatmeal, breads, and pastries. The only odd thing about our stay was the check-in process. The attendant wasn't very friendly and was so slow and silent while working on her computer, we feared that our reservation had vaporized and drifted away into cyberspace somewhere.

Stayed here for a very uncomfortable few hours on my way to Georgia on the 9th of July…read more After trying to sleep for a few hours, I realized the AC was broken. By now it was 12:30 am. I thought "If I'm packing my shit up, I'm only doing it once." I packed and ran into the night manager on the way out. I told him his ac was broken. He said " It'll freeze up if you crank it all the way down!" I replied "Is 69 degrees cranking it all the way down?!" He told me I could change rooms. I told him thought "If I'm packing my shit up, I'm only doing it once." I'm leaving. He told me he could refund $50. I started laughing and said "that's ridiculous, it's not even 1 am. You should give me a full refund". And I left. I drove right by my next Hampton Inn reservation in Ohio 8 hours later. And drove straight home. The Hampton Inn in Geneseo to speak to "Stephanie" today inquiring about where my refund was. She asked what happened and I explained. She said " someone should have offered you another room ". I replied "If I'm packing my shit up, I'm only doing it once." She said, " Well I was going to give you a $50 refund but I'm not, because you're cussing at me!" I said " I sure hope you're recording this call, because I haven't cussed " at you" once! She said, " You said "If I'm packing my shit up, I'm only doing it once." I said" That is not cussing at you, I'm talking about packing my shit up!" She hung up on me. I'm done with Hampton Inn completely. They clearly can't make a repeat guest comfortable and I drive for a living. I'll be staying elsewhere.

This place has charm. It's cozy and rustic. The shared kitchen is equipped with everything you…read moremight need to whip up a home-away-from-home cooked meal. The fridge is full with water, snacks on the counter, and a coffee maker. Our room had soaps and lotion. I wasn't expecting that and it was a really nice surprise. There's also free Wifi. It's extremely clean and well taken care of. Joan is the name of the owner and she was so easy to book with. We kept in touch before our stay and she was extremely accommodating. We made an eight hour trip from Massachusetts with two small children and arrived much earlier than her normal check-in time. She was able to get us in early and I couldn't be more appreciative. I would recommend Bell Tower Lodge to anyone who's looking for a clean, homey experience. This is for hospitality lovers.

An excellent accommodation. We rented the entire place for more than a dozen guyz to go fishing on…read moreOak Orchard. Joan was a super host! Definitely will be back.

We stopped on a Saturday late afternoon on our way home from Oakfield. This is a very nice…read morerestaurant in the middle of nowhere. I had the prime rib sandwich which was very good. My wife had wings which were also better than average. The service was helpful and friendly. This is an old building that's been here along time, but is a better venue than you might expect for its rural location. Well worth the trip to try it!

The Alabama Hotel has been our go to place for good food. But..... it's been 3 or 4 times now that…read morethe food coming out of the kitchen is not hot. Last Friday when we went there my chicken and biscuits was cool at best, and my wife's baked fish was also cool. Her baked potato would NOT even melt the butter she put in it. I think it's time the manager went back into the kitchen to talk to that cook. When people come out on a Friday night, we expect a hot meal.. we don't want to sit around waiting another half an hour for the food to come back after we sent it back to the kitchen. Time to do better Alabama hotel.

Recently I came up with some guys on a fishing trip to Burt dam. Most of the hotels were sold out…read more I happen to run across Wilson lodge on a search on Yelp. The room I booked slept up to 4 people, a bunk bed and a large twin, huge room with full kitchen, micro wave, full refrigerator and bath room. This is a recently remodeled lodge, everything looks new, very clean and the owner is very friendly. The lodge has other room options, and the room rates are better then what you will find in the area. If you are visiting the area I highly recommend staying and driving the extra distance to fishing areas.

We went to a wedding in Wilson and stayed at the Wilson Lodge. It was a fantastic place to stay…read more Very clean, very comfortable and nice amenities. Plus, the location couldn't have been better. The staff was warm and welcoming. All in all, a wonderful stay!