EDIT - Within 10 minutes or so of this post being live, I get a phone call from Phillip... the…read moreowner of Garby. He apologized profusely and says that no one had informed him of this service issue. He said that he himself is going to go by my house this afternoon and pick up the piece. Apparently, this has identified a process failure within his company, and he promised to correct it so it doesn't repeat. Props to Phillip for taking ownership of the issue instead of handing it off to someone else to resolve. If he keeps his word and the piece gets picked up I wll come back and improve my rating . EDIT 2 - Phillip was true to his word and picked up the trunk before I returned home. As promised, I have increased my rating from a 2 to a 4 star. Originally I had planned to raise it to a 3 star if the trunkhad been collected, but in recognition of the fact that Phillip understands that talk is cheap but actions are putting your money where your mouth is, as he left a small token of apology at my door. Yelp wouldn't let me do 3.75 so I rounded up in recognition... nice save Phillip. ORIGINAL POST Trash and recycling go out on Sunday night for early Monday AM pickup. Everything out where it should be on the curb. Nothing blocking the view. Come home from work early on Monday and the trunk I put out is still there. Recycling gone, three bags of trash gone. Someone made a decision to not take this item. Couldn't have been because it was too big... 30"x18" maybe.. made of chipboard and covered in vinyl. I call their "customer service" (I use that term loosely) at about 2:45PM.. CS is open until 7p. They tell me nothing they can do, all of their people are gone for the day. OK, fine, please have someone pick it up tomorrow (Tuesday). Get home about 5PM on Tuesday and it's still there. Call Customer service - surprisingly no one answers (not really), leave a message. Fancy phone system texts me back on my cell "Sorry we missed your call, how can we help? " I reply back with the same message I left on the VM. Fast forward to Wednesday AM... text back from them with a picture from the truck with the piece in question circled, asking if this is it; I confirm it is. "Thanks, let me coordinate with the crew about picking it up." 1:20PM... text back like they are delivering good news... "The crew tells me they can pick it up tomorrow morning..." I should be ecstatic except that they are actually going to pick it up on my next regularly scheduled trash day.... So, no extra effort to correct their mistake. Apparently, it's acceptable to the good people at Garby to leave trash in front of a customer's house for three days, then make it sound like they are doing you a favor by collecting it on a normal trash day. "And we flagged your address to ensure this never happens again"... that and $5.25 will get me a grande latte at Starbucks.

I have been with Garby for more than a year. I never had no issue at all from Garby. Being me as…read morea senior citizen; the owner personally contact me time to time to know if there is any service issue; which I never had. Thank you Garby for giving me great service in general especially this winter!

They provide a great service with their electronics recycling events. The staff are always very…read morefriendly and helpful!

I was THANKFUL and BLESSED by their service! I took 2 items to be recycled on 5/16/26 to their…read moreLeesburg event. It was very convenient! The people they hire to manage their traffic flow were top-notch! Their rates were EXTREMELY reasonable! The staff performing their services asked me if I wanted to watch them shred my hard-drive--that was IMPRESSSIVE! Their staff really knew their jobs and were SO PROFESSIONAL! I can't wait until they have another event!

As of October 1, 2019, Fairfax County no longer accepts glass in the curbside recycling program…read more Please consider reusing your glass containers or taking them to purple, glass-only recycling containers conveniently located throughout Fairfax County. This Purple Can is located in a parking lot the Sully District Governmental Center. The parking lot is clean and well lit. The parking lot is a bit confusing going the first time, but follow the arrows to the far end of the lot. It's very easy and convenient to recycle glass.

Excellent customer service! Patriot Shredding provided us a great price, arrived on time, was…read morefriendly and was extremely helpful in helping us to host a neighborhood shredding event. There was no doubt that our information was being securely shredded and our neighbors could not have been happier. The event was scheduled for three hours and everyone was quickly and efficiently accommodated. We will definitely use them again! Highly recommended.

I dropped off my computer's hard drive for shredding! I was pleased to find a company that was able…read moreto handle metal shredding, and the process was super easy. They have a truck on Saturdays in Rockville that you drop off your items (can be paper or, in my case, metal), and the fee for the hard drive was only $10. Very fast and easy process.

Please do not hire this company and run the other way, if you see their vehicles! They employ…read morereckless drivers that leave the scene of accidents they cause, with no regard to the persons or property damaged by their actions. As a military dependent and military spouse of 25 years it has been my experience that true vets help in a crisis, not flee. Hit and run drivers are the worse, but to have veteran employees who behave in such a matter is utterly disgraceful.

1 year update! So incredibly happy with Veteran Compost - they are reliable, consistent, and…read morecommunicate if there are changes. Thank you!

These guys were amazing from the moment Sam arrived to provide an estimate. I was planning on…read moregetting a dumpster and do this myself, but called Sam at our Realtor's recommendation; I wasn't disappointed. Sam was responsive to my short turnaround needs. On the agreed upon day they showed up with the required amount of trucks and workers and expertly emptied the house without damaging the house AND were mindful to show me items I may want to keep.

Outstanding and great team. highly recommend. excellent value. I would work with this team again.read more

I had Load-it-All remove the furniture out of an apartment and they were wonderful. They kept in…read morecontact with me as to any time changes and arrived when they said. The two men who came were quick and moved everything I asked. I would highly recommend them if you are looking for someone. Their price was great!

load it all did, Did an outstanding performance removing junk from my home. Arrived on time!!!,…read moreworked with precision and etc... I HIGHLY RECOMMEND THEM!!! A+++ from me!!!!

Carl and his team did a wonderful job. They showed up on time, got the banker boxes out of our…read morebasement, and shredded the material at the end of our driveway. They shredded 35 boxes of documents in about 35 minutes. It was amazing to watch how efficient they were. I definitely would use them again.

From the owner: Atlantic Shredding provides paper shredding and e-waste disposal to customers in the Washington,…read moreDC, Northern Virginia, and Maryland Capital Region area.

Seamless experience! We had a bunch of random pieces of furniture that were huge and super heavy…read moreand our home has a ton of stairs. So we thought we would give Junkluggers a try! Everyone I spoke with was so nice and professional, from the lady making the appointment for me, to the two guys who came to do the job! We will definitely be using them again!

Kendrick and DJ were awesome! When they arrived they introduced themselves, explained the process,…read moreand once we approved the quoted price, they got to work. We had some large furniture pieces to remove and the guys were respectful of our home as they had to manage some tight doorways and corners to get everything out. Our job turned out to be bigger than they estimated, but no problem! They called in reinforcements, and Jeremy, Jacob and Connor showed up late in the day to help finish the job. At the end, they honored the original quote, despite the load taking up more space than anticipated. We would definitely recommend The Junkluggers of Gainesville!

Great experienc. I would highly recommend this service. I was disappointed in another service and…read morei call this service. Cheryl was a gem. I didn't have to book an appointment before hand and she explained everything to me. It's great when you have a good service but it's even better when you have someone like Cheryl be so informative and so pleasant

Excellent experience. I had a small table to junk, and it was out of my house within a day of me…read morecontacting Nova Junk. They were prompt in sending a very reasonable quote, came on time (early in the window!), and were thoroughly professional and polite. I was also tickled that they greeted my cat, who normally dislikes everyone, but decided they were okay. Highly recommend for the courtesy, professionalism, and excellent service!