What a rip off and they don't know what they are doing. They used fuel injection hose for the…read moretransmission lines. Less than 2 weeks later have them replaced and shown the different hoses. What they used almost slipped off w the clamp on the new hose is thick walled and rated correctly. And they were going to take over a week to install a transmission after receiving it and for $1700 more than 2 other quotes.

Needed an oil change, they gave us a good deal on it! It took about 45 minutes. And when we got…read moreback into the car they left a little gift. We'd definitely go back

Did body work and painting on two cars. Always first rate, af a reasonable price. Ram and BMW…read more Minor body work and paint matching.

Very pleasant people that work there the work they did on my rusted undercarriage was perfect…read more University Collision will be my place to go for any body repair or rust removal.

I brought my car in to DJ Auto today and two hours later I had my transmission fluid and filter…read morereplaced for way less than the delearship quoted me. They have a corvette specialist on staff so I will always take my 2022 Corvette here.

Gave me a long list of stuff that needed to be replaced. Over 6k in stuff. Took it in for a…read morecatalytic converter. Took it to another shop and they confirmed everything else they wanted to "replace/fix" worked perfectly fine. do not recommend. Take your car to anywhere but here

Simple easy process for emissions test. Could've asked for a better process. The only thing that I…read morewould've wished for was Wi-Fi in their place but I just used my hotspot and it was great. They were quick easy and kind.

Very knowledgeable technicians and accommodating staff. I'm not sure if they're wizards but they…read morecan diagnose anything.

Back in 2003, I was a poor college student driving a 1988 Audi Model 80 Quattro 2.5L 5 cylinder…read moresedan. Things were starting to wear out on it, but buying a newer car was not within the budget. At one point I could no longer unlock the Driver's side door from the outside or inside as the long metal arm between the locking peg and the lock itself broke off. No one made or sold that part anymore. I thought I'd have to finish my last year without a car, and then my first couple paychecks after that trying to get a newer one. The mechanics at Mitchell machined a new part and then installed it for about $20. The car saw me through commissioned officer training in the Air Force, and my young family to our first duty station on the East Coast. I'll always be grateful to Mitchell's for going beyond expectations, and at the same time being super understanding of where I was in my life, how needed the car was, and how limited of a budget I had.

Chad was very straightforward and honest and was making sure I stayed updated the whole time during…read morethe repair. Auto mechanics get a bad rap for a lack of transparency and arbitrary charges, but this shop proves every negative stereotype wrong. They have fair prices and are customer centered. My new exclusive auto repair guys as long as I live in Provo. Thanks Chad.

We came to cascade based off the reviews. They had high ones, seemed to do their job right, even…read moreget your car done early. We had high hopes, and boy were we so wrong. The communication started good, but cascade delayed it a week because they didn't follow up with my insurance on a quote. They asked me to call the insurance to figure out what the hold up was. I had to take time out of work to call my insurance and figure out what the hold up was. I got it expedited to cascade because of how much they dragged their feet. Just to learn that the estimator from cascade didn't include the tow bill in the first estimate to my insurance, so then we had to wait another couple of days to get that processed. And then they finally were able to start the process of buying the parts for my car. They say that the take care of the details, but don't be fooled. You'll have to micromanage them just to make sure things are done and someone is actually caring to get your car done. On July 12, they texted us and said "hi ___ we are nearing completion. We will text you if there are any delays" and then later that day they said that they are waiting for a hood hinge. and are still on track for the pick up date. (July 20th). We got a text on July 20th, the day we were supposed to pick it up, that they didn't order a headlight assembly kit. They got the assembly kit and said that they wouldn't get to my car that day. They aren't prioritizing due dates they missed, they just working on other peoples cars and ignoring the people who are waiting for their car. They confirmed with us on the 26th that the part came in and they said "we wouldn't have time to get to it today. Hopefully tomorrow". They said they were nearing completion on the 12th. How do you say you're assembling the car for 8 days, just to say you didn't order something. It does not take 8 days of assembly to figure out you don't have parts. That means you were just sitting on my car not working on it. Therefore, delaying the expected pick up date. Like, what were you doing with my car? That is absolutely ridiculous because of something your team didn't do. You should be checking inventory prior to assembling the car instead of delaying it TWICE due to you having a negligent staff. I then got a call after we picked up our car saying we have to come back down due to forgetting to put a sticker on my car. This place isn't close to my house, so it would be very out of my way to go get that out on, just to turn around and come back home. I have no reason to go back down there. Don't go to cascade, save your time and go to a real repair shop. On the bright side, cascade should be happy that their have Heidi, because she is the best employee they got. She was so patient and so kind to us. Unfortunate that the rest of the staff isn't like Heidi.

i took my car in to fix the door and when I got it back they had messed up the dashboard to where…read moreit didn't turn off when I turned my car off. They were rude when I called about it and claimed they never touched the dash even though it turned off time the day I took it in. They told me my options were to bring back to them (ya right) or take it to a dealer where they can determine who's at fault. so unprofessional and unhelpful. I will never take my car back nor recommend this business to anyone who wants their car worked on by professionals.

Their services were efficient, straightforward, and quality, but more than anything they are a…read morekind, down to earth family who treats you like you're one of their own. There was no non-sense, no hidden fees, no headaches, just the help I needed by a team who worked well for an amazing value. I've recommended them to anyone and everyone I know who has had car trouble. Whitlock always comes through.

Whitlock's exceeded my expectations and then some. Not only were my repairs performed expertly, but…read morethe team went above and beyond to complete them on a tight timeline. I also appreciate that they made the insurance claim process effortless. Very fair prices as well. Thank you so much!

Alvin of Watchman Auto body was kind, helpful and super talented! He will give you a free quote…read moreover text before you even bring the car into the shop. Our car had a couple big dents on one side which were rusting, and a bunch of yellowing on the other side. He made the car look brand new. I almost want him to go back and paint the parts that didn't need fixing just so everything looks as good as what he did! The shop is tucked away close to the freeway in an industrial part of town. I saw a few dealership plates and stickers in his lot, so you know his cars are coming out show quality. I would definitely use this company for any auto body needs I have in the future, and would recommend them to family and friends!

Alvin fixed a dent in my front fender. Did a fantastic job (looks great), was quick, and…read morecommunicated well. Would definitely recommend!