Did body work and painting on two cars. Always first rate, af a reasonable price. Ram and BMW…read more Minor body work and paint matching.

Very pleasant people that work there the work they did on my rusted undercarriage was perfect…read more University Collision will be my place to go for any body repair or rust removal.

Domenico's shop was able to help us with a hood that was dented from a car wash incident.. looked…read morelike a tree fell on our car! After a very friendly visit, Domenico held onto the car and kept us informed on when parts would arrive. Although let's delayed, he kept us up to date and very professional playing intermediary with the car washes insurance team. Once parts arrived, he was able to fix the hood and get the car back to su the same day! Hood looked brand new and he even buffed out some scratches that occurred around the hood as well.

Dropped off my car to have collision work form a boulder hitting the back passenger side and Rico…read moremade the experience easy. He dealt with the insurance company and had the car ready in a few weeks. When we picked it up I noticed a slight difference in paint and Rico said don't worry bring it back. Since we were missing a piece and he called me as promised once he received it. I brought the car back had some touch up done, the piece was put in and car looks new again. It was a pleasure working with him. He's very professional, nice, and down to earth person. Would recommend him to friends and family.

I had a very disappointing experience with Main Street Mechanics…read more I called asking if they could provide me with a copy of a pre-purchase inspection that had recently been performed on the exact Toyota Highlander I was planning to buy. The manager I spoke with on Monday morning told me that "the law states" they could not provide me with the inspection and that I would have to pay another $360 for a completely new pre-purchase inspection. After looking into it further, I found that this was at best a misleading explanation. If the shop has a policy not to release inspection reports to anyone other than the original customer, that's understandable--but saying "the law" requires a new inspection is very different. I felt like I was being pressured to spend another $360 unnecessarily. On top of that, the manager was rude from the very beginning of the phone call. Customer service matters, especially when someone is trying to make an informed purchase on a vehicle. I hope the business is more transparent with future customers about its policies and treats people with more respect. Also fun fact! the owner does not speak to customers according to the manager who was working Monday morning

Super helpful team getting our Subaru issues resolved and fixing all fluid leaks and open issues!!!read more

These guys have gone above and beyond! They warranty denied them that went bad and I would refer…read morethem to everyone they got me right in right back out! They're very honest and do good work!

Good service and they do honest work. Excellent.read more

I don't usually leave reviews, but I feel like people should know about the TERRIBLE experience I…read morehad with Metro Auto and the owners. My car was in an accident and the trunk wasn't fully sealed. One of the owners gave me a quote and said they could get the trunk sealed. When I came back later in the day to pick up my car, it was in worse condition than when I left it. The trunk was not sealed, it had a hard time opening, there were plastic shavings all over (idk what they were cutting without talking to the customer first?), AND there was a 3in strip of paint that was chipped off along with a little bend in the metal. When I told them that paint damage wasn't there before, they didn't believe me until I proved it with pictures I had luckily taken before. After going back and forth they said they would fix the paint damage and return the car to the condition it was when I brought it in, but I would need to go to a different shop to have the original problem fixed! They told me to come back the next day to pick up my car. After I left, I forgot something in my car so I returned to get it and overheard the owners swearing about me and my car! Also, of course they didn't spend the time or effort needed to fix the paint damage they caused and they only painted the few damaged inches leaving it slightly mismatched from the original paint. Overall, very unprofessional owners, and the work they did made my car worse than when I had originally brought it in.

Karl was great! He understood what repairs I needed and didn't try to upsell me at all. They made…read moremy beater car drivable and even checked the fluids and made my hood close better free of charge. They were fantastic and very fast. Would highly recommend.

Great place. We have family that drives up from St. George to get work done here…read more I live out of state and dealt with them over the phone on our daughter's car. They diagnosed the issue. Gave me a call. Told me what the problem was and recommended I get rid of it rather than fix it. That level of honesty will save me loads of headache and money. Honesty over bilking a customer, that's a good auto shop.

My experience with them was a stressful one, but it wasn't their fault at all. They did their very…read morebest to communicate with me when I wasn't easy to reach, and wouldn't do a single thing to my car, no matter what the diagnosis was, until I fully consented to that work being done and paying for it. It took a little longer than I was expecting, but they were still kind the whole time and crystal clear about what I was paying for and why. I'm not sure how much it would be at another place to replace all the brake pads and 2 rotors of an SUV, but my total ended up being around $850!

Sometimes a review doesn't have to be a page long. Sorry Yelp you know I love you but in this case,…read moreI'm keeping it simple. Got rear-ended. Other insurer accepted 100% liability. I love our Telluride and take very good care of it so although it was minor damage, it stung. Picked this place on reviews and was not disappointed. Fast, on time completion and friendly staff. My car was clean and smelled amazing. Of course no one wants to end up at an auto body shop due to damage but if you find it necessary, go with these guys.

I called them last summer because the front bumper of my car was falling off. It had steadily…read morebecome less and less secure since I bought it 12 years ago. I didn't need a new bumper; I just needed it attached securely. They said their process required them to install a new bumper; I said fine; whatever. Then, just a few months (not even years) later, it started coming really loose on one side. When I called them, they said it was because the fender was bent so they couldn't securely attach it. Why didn't they think to tell me that initially, when it mattered? I tried to get my money back, including filing a dispute on my credit card, but they won't budge. I don't know what it is with this location. 20 years ago, I used Unique in Salt Lake Valley and they took excellent care of me. Whenever we need work done at this SS location, they charge us up the yin-yang and for some reason, it always takes 50-100% longer than the time they quote us. Due to this, we will never use them again. It's sad because we like to support our local businesses, and we've had a great experience with Enterprise next door - no complaints - but I can't support this one.

Carters is the most honest body shop in town and they take care of your vehicle in a good timely…read moremanner. They have always done good on our cars and never disappoint. We've been going to them for 20+ years and have never had any reason to go somewhere else.

Hands down the most friendly, fast, and professional auto shop in town--cannot recommend them more…read morehighly! Customers for life with these guys.