Their services were efficient, straightforward, and quality, but more than anything they are a…read morekind, down to earth family who treats you like you're one of their own. There was no non-sense, no hidden fees, no headaches, just the help I needed by a team who worked well for an amazing value. I've recommended them to anyone and everyone I know who has had car trouble. Whitlock always comes through.

Whitlock's exceeded my expectations and then some. Not only were my repairs performed expertly, but…read morethe team went above and beyond to complete them on a tight timeline. I also appreciate that they made the insurance claim process effortless. Very fair prices as well. Thank you so much!

Domenico's shop was able to help us with a hood that was dented from a car wash incident.. looked…read morelike a tree fell on our car! After a very friendly visit, Domenico held onto the car and kept us informed on when parts would arrive. Although let's delayed, he kept us up to date and very professional playing intermediary with the car washes insurance team. Once parts arrived, he was able to fix the hood and get the car back to su the same day! Hood looked brand new and he even buffed out some scratches that occurred around the hood as well.

Dropped off my car to have collision work form a boulder hitting the back passenger side and Rico…read moremade the experience easy. He dealt with the insurance company and had the car ready in a few weeks. When we picked it up I noticed a slight difference in paint and Rico said don't worry bring it back. Since we were missing a piece and he called me as promised once he received it. I brought the car back had some touch up done, the piece was put in and car looks new again. It was a pleasure working with him. He's very professional, nice, and down to earth person. Would recommend him to friends and family.

The job was done correctly, I suppose. But the price didn't "wow" me enough to want to come back in…read morethe future. The location was poor and the facilities felt third-world. Even by auto-shop standards, it was junkyard-esque.

Either willfully dishonest or incompetent to an staggering degree. The Yelp reviews are the most…read morehonest, and Dennis's replies to any mild criticism shows the type of business he runs. He will charge dealer prices for guesswork, and refuse to admit any fault. After bringing in my Lexus for electrical work and explaining that the P0713 code was most likely caused by a short in the transmission temp sensor harness he conducted a 10 minute "diagnostic" consisting of plugging in an OBD scanner and looking at the transmission temperature (which was at a perfectly normal 220 Fahrenheit after driving up the mountain he insisted I had to go up to get a reading). He then recommended a transmission fluid service because "most cars never get their fluid serviced" and my car had "never been serviced in the lifetime of the vehicle" (I found out a week after it had been serviced less then a thousand miles before). Trusting an alleged professional I authorized the service, and overpaid $663.30 for a (not complete fluid) drain and fill and filter replacement. After the code came back less then 2 hours later I reached out and was told to come back to the shop so he could have another look. After taking another look at his OBD scanner he told me that the harness was shorted and would need to be replaced for $1,200. After asking if we could work out a deal to lower the cost he got immediately defensive, and refused to cooperate to any degree. Instead he opted to throw a tantrum unbefitting of any grown man, cursing, screaming, and insisting that statements he made were fabricated by me to belittle his work. After yelling over me for around 30 minutes on the phone and refusing to hear anything I had to say he decided to end his hissy fit by hanging up in the middle of my sentence. I then took it to MM Repair in Lehi, and paid $558.00 for a new temperature sensor, new harness, new gasket, and a new filter. Oh, and it was done in half of a day with no issues whatsoever. If you want to pay specialist prices to deal with a grown man who has the emotional restraint of a toddler and the mechanical knowledge of a highschooler with YouTube Premium I wholeheartedly recommend Boss Automotive.

I am very disappointed in the work done by the "professionals" at K&S. I had my car brought in for…read moregeneral services it needed past 100k miles thinking everything would be done right considering the price I payed was over $2k For starters, they're plenty nice. The overall look around they do for your car when it comes in is appreciated, and they won't try to sell you on work you don't need then and there. I had told them this car was needed for a trip deep into Montana, and was excited to have a refreshed engine to reliably make that trip. When I received my car back, I noticed a couple bits had not been put back together correctly. Should have been a MAJOR red flag. Not only did K&S manage to crack part of my radiator, they didn't own up to it! Driving down the freeway the radiator blew the top hose from the flange they cracked. I limped the car back and they said they'd take care of it. Surprise surprise, a nice $700 bill waited for me. I love my car and I'm dissatisfied and disappointed by the level of care not taken. It's still missing multiple bolts for attaching the fans back to the new radiator, and for my hood prop. Probably because they lost them and didn't even care to use a zip tie or just tell me. I wouldn't consider coming back here for something even if it fell under the warranty. Thanks for the sh*tty work K&S! Won't be coming back!

Finding a place to work on your car or Truck is not an easy thing, who can I trust to do a good job…read morefixing it correctly and at a fair price. K&S has been honest and fair with me. (They know what is fair in that industry and stick to their values) . Thank you and the fair prices and the work you have done for me. I have not worried about Taking my car there. Thank you.

Never had a bad experience at this Subaru. Everyone is really nice…read more I didn't schedule an appt and they let me know off the bat it would be 2 hour wait. They do have complementary snacks you can ask about . Inside is nice and clean. Service people have always been nice and attentive. I think price wise it's comparable to getting an oil change other places

Had my car in twice in two weeks trying to get some service done and my windshield replaced. They…read moredidn't get to my windshield the first time so took it back. Waited over 4 hours, finally asked for an update and they said they were waiting on authorization. I told them I was paying for it so there was no authorization from what ever they were waiting on. So I took my car and left without getting it fixed for the second time. I didn't have another 4 hours to wait. After two bad experiences in a row I will not be back. I'm not sure what has happened to this service department since I was there last but it's definitely not what it used to be.

I had a dented bumper. It was to take 3 days to repair for $1000…read more Now it is 10 days later, the repair costs $4000, they have taken 2 days to "calibrate" my bumper, and the last 2 days "washing" it in the rain. **** I just want my car back - not 7 days late and at a 300% markup. **** Services Painting, Body & Trim

Great service. Great communication. The work looks fine and time will tell. They even offered to…read moretake my rental car back for me.

I came to Richins because multiple people in my neighborhood recommended them and said they've been…read moreusing them for years on multiple cars. My ford explorer failed its emissions test and richins got us in and fixed it for $200 less than what the dealership had quoted me. They also noticed my tires were getting old and pulled up three quotes for options of tires, but didn't pressure me to get them there and said it was just so I'd be aware of the ballpark estimate of how much it'll cost once we do replace them. We worked with Kelly and he was hilarious, kind and so helpful. This was my first time at richins but it won't be the last. Thank you!

didnt dispose of my old tires after i had them switched out for new ones, charged me for the…read moredisposal of them, and then tossed them back in my car and called it a day. not good customer service either. would not recommend unless u wanna be charged for things u didnt have done

Quoted me over $4,500 for a job, took it to another shop and was quoted LESS THAN HALF that at…read moreanother place. RIDICULOUSLY overpriced. Scummy guy charging scummy prices. AVOID this place, he's just taking advantage of people. Not to mention they even overcharge on their diagnostic tests. GO here if you want to PAY $160 for a f**ing diagnostic.

Extremely impressed. I was on a road trip from Los Angeles, and my Jetta needed work to get me home…read moreagain. Wes and Colby are top notch. Not only were they half the price quoted to me from the VW dealership, their work was fast and thorough. They clearly know their stuff. They found a few other problems while under the hood, recommended the repairs I really should make, and those I should consider soon, all without any pressure. It was easy to trust that they are in this business because they love what they do. It shows. My car runs like new now. I had a fantastic drive home to LA, and the next time my car needs serviced, I will seriously consider heading back up to Utah to see these guys and get the work done. Oh, and as an added bonus, they polished and sealed my headlights as a courtesy, making them glisten like new. All in all, they are an excellent shop and I would highly recommend them.