My daughter's car broke down and we needed to get it to the shop…read more I called several tow companies and I got quoted around $250 and everyone was very sketchy. I happened to find AM/PM and they seemed to have a nice site. Honestly, I thought it would cost me a fortune to use them. But they quoted me $190!!! They did everything over the phone, and said they would meet me at a particular time. It was a wonderful service and they wrote very kind when they picked up the car. I HIGHLY recommend this business!

My car died by my job. My wife met me there after work to tow it home. We were assisted by the…read moresame guy , who helped us back in October. Alan is his name, he works for Am/ Pm Towing service in Provo, Utah. Alan , a very go lucky happy type of fellow!!! He was amazing!!! Loaded his flatbed and on his way, he went. Even tho it was one hell of a day. He put a smile of my grumpy face!! It usually takes a lot!!! Really! Just very grateful for people like Alan, who do their job with a happy face. I am sure, he has problems, as well, but for a few minutes.... He put a smile on me, ok, a happy grin!!! PS just got home a spoke to his Superviser!!!! Hope he gets a bonus!! I did use them because AAA recommended them!! #TripleArules!

The customer service at Lone Star Towing is phenomenal! They were very accommodating to meet my…read moreneeds and even provided me a mobile number for after hours! This company really emphasizes in making sure that customer satisfaction is a top priority and go to great lengths to make sure you are taken care of!

Lone Star is the worst company I've ever interacted with. While towing the vehicle next to mine in…read morethe early morning hours of June 23rd, 2025, they let it slip off of their tow truck and slam into mine, which was parked properly in its stall. They proceeded to leave my car without placing a note, or attempting to contact me in any way to restore the $5,289+ in damage that they caused my vehicle. If a friend of mine hadn't let me know what happened, they would have gotten away with a hit and run. I ended up asking them to pay me for damages for an entire five months before having to resort to suing them. They never offered me more than $500 for the damages. It was only because of the lawsuit that they were ordered to pay me for the value of the vehicle, and they didn't even do so until now, a year later, when I reached out to remind them to comply with the judge's order after three months. Their systems failed on all levels, causing a three car accident, covering it up, and being dismissive and unapologetic in helping make me whole. They only did the right thing when forced to do so by the state of Utah. During our correspondence, they also informed me that their company and policies considered the three-car crash they caused to be a "non-reportable accident", meaning that they do not feel the need to report accidents like that to the police as required by law, or to at least leave a note to attempt to establish contact with me. They made no such attempts. It is therefore clear to me that Lone Star Towing Utah, LLC, is not managed in an ethical way. Their towing and reporting systems were showed to have failed. Because of the extensive size of their lot and sheer quantity of the contracts that they have, I know I was not the first to be damaged by them and surely will not be the last unless they face accountability and consequences for their lazy and unethical practices, policies, and procedures.

Courteous, prompt and communicated!…read more It seems like communication is a dying service so glad they replied to the Yelp email (when two other towing companies did not). Then they called and let me know when they were ten minutes out.

My car wouldn't start, and my mechanic recommended Limitless Towing to pick up my vehicle in Lehi…read moreand drop it off in Orem. They were able to take care of all the paperwork over the phone and emailed me my receipt. They picked up the car promptly and got it to my mechanic. A week later my insurance asked for a more detailed receipt for their records, and it only took a quick phone call to Limitless Towing and they looked up my tow records and emailed me a detailed receipt in under a minute. Very smooth transaction and pleasant experience with their up-to-date software that kept track of everything and kept me apprised.

Jose came from Freddys towing to pick up a jeep grand Cherokee I had donated. He notified me ahead…read moreof time as to when he would arrive. He was friendly and very good at this job. Experience was very positive. Highly recommend Freddys towing

Very unprofessional and hard to work with. It took way to many phone calls to locate what lot my…read morecar was taken too in the first place and they would not work with the insurance for getting my car out of the lot. Took over a week to get my car out and to a repair shop. Please avoid this company at all costs!

Dallin was awesome! Quick and efficient, kind and helpful and even knew of a great body shop near…read moreby! So grateful!

Judd was a lifesaver for us! We were one of many vehicles wrecked on I-15 after hitting icy…read moreconditions leaving town for the holidays. After several hours of being cancelled on by many other tow companies, we were fortunate to find Judd's Towing. He went out of his way to keep in touch with us and make sure we were safe until we could get off the interstate. He is one of the most down to earth people and was genuinely happy to be able to help. We were about ready to call it quits on our trip and head back home, but Judd quite literally saved the day and helped us be able to spend Christmas with family.

I mean when you see a towing company of course you expect low reviews at least from the people who…read moregot towed because they can't park legally. I am a fan of University towing though. They have been at the last 3 places I lived and the last one was helpful because someone parked in my spot and was there for 3 hours, so of course I would have them towed because I pay for that spot and had to park 10 minutes away. I haven't had a problem with them at all and the guy who came was actually friendly and helpful and quick.

My apartment complex had to do maintenance in the parking lot so we all had to move a a dirt lot…read moreacross the street. I was told to leave it there from 8 am to 5 pm. Came back to get it at 5 and it was gone. Utah parking towed me for being in the wrong spot and now I need to pay $475 to get it back. They won't even tell you where the car is till you pay. I tried to explain what happened and they don't care. Bad business. Feels like a scam.

The tow truck driver BOWDY from Express towing & recovery in…read moreProvo Utah held our vehicle & personal belongings hostage/as a ransom. He would not allow us to take pictures of OUR vehicle for the insurance company & would not let us gather our personal belongings without paying his tow fees first. He made us sign over the title to him in order to gather our personal belongings. CROOK!!! We had 4 phone call conversations with him & he was EXTREMELY rude to us on every single call. My father was in a head on collision & instead of being able to focus on my dad; I had to deal with BOWDY THE ASSHOLE CROOK. Please remove his license to operate a tow truck in Utah. He is a heartless crook. At the very least, please audit him.

After my daughter was in an accident UHP had this sorry excuse for a company tow our vehicle to…read moretheir yard. they flatly refused to allow us to remove personal items from the vehicle without confirmation from our insurance that they would pay. after providing them with the information from our insurance they still refused to allow us access to remove personal items. Bodi was very rude, uncooperative and unkind. if I had had any choice at all, I would never have used this company. I want to get my vehicle out of his yard ASAP and would not recommend anyone to use this company unless you enjoy working with people who are rude and take advantage of you. There are lots of better options I I would strongly recommend that you use someone better.