We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

We found Hardwood Floors by Jonathan Gayer the old fashioned way--reviews online, just like the one…read moreI'm posting and you're reading right now! Originally, we wanted to have wood flooring refinished and the rest carpeted, but then changed our minds a few times. Finally, we decided to put LPV throughout our entire condo in Walnut Creek, even the bathrooms. We're SO glad we did. Eva, Jonathan's partner, invited us to their showroom in Concord and that visit made all the difference. She made us feel so comfortable and confident. AND she made is SO easy when she offered to have us take a large sample home to place it in the center of the rooms. BAM! LOVED dealing with the Gayer team. AND, let's not forget Mariano and his team of installers. SO grateful we chose Jonathan Gayer. Feel free to reach out to us for more details. We're so very satisfied with the choice we made.

Adding hardwood to your home is no small undertaking, but done right, it can be one of the most…read morebeautiful home improvement decisions you can make. Not to mention it will make your floors easier to clean, your home feel fresher, and increase its value. The lower half of our home has hardwood, and we'd been considering hardwood to replace our gross carpeted stairs and second level bedrooms for years. We took our time in shopping around getting several bids. Jonathan Gayer provided our first bid and was ultimately who we decided upon. There were a couple other contenders, but something about Jonathan just felt right. It was one of the best home improvement decisions we have ever made. I'll give it to you in bullet point sequence as Jonathan checked all the boxes for us in this respect: * The proposal process with Jonathan was patient, comprehensive, professional, with no-pressure at all. * We were trying to match our 12-year-old 1st floor hardwood with new hardwood on the stairs, landings, and office. Jonathan did a lot of legwork and delivered us several samples with no pressure whatsoever. * We decided to wait several months before pulling the trigger, and when we were finally ready, we went right back to Jonathan. He didn't skip a beat, helping us with another home walkthrough, answering final questions, and deciding on the wood choice. * The installation was punctual, professional, and precise. His team, led by Mariano and Jose, were respectful and communicative throughout the entire process. They prepped and cleaned each day to minimize the intrusion of such a major home undertaking. And they were all great with our dogs and 7-year-old. They were also consultative, giving me a few choices and suggestions along the way that ultimately made a big, positive difference to the outcome. Our floors, stairs, and banisters look stunning thanks to Jonathan, Eva, Mariano, Jose and team, and as their proposal came right in the middle of the bids we were getting, I feel we make the right financial choice as well. I wouldn't think twice about using Johnathan Gayer for our next hardwood floor project. Trust me, they are craftsmen and will beautify your home in the most friendly and professional way.

I was hooked up with PCC through Costco, and couldn't be happier. Zack explained the whole…read moreinstallation and prep process to me so I understood what potential unknowns may pop up since I was replacing floors the old owners put into my condo. He also explained the difference between the two types of LVP and whether I actually needed something super thick. The two other places I obtained bids from didn't do any of this, so it was much appreciated, and I felt like I could actually make an informed decision. I ended up going with one of the colors he suggested for my floors after showing him a few things in my home that were in the color range I was interested in. For the indecisive amongst us, it was super helpful to have someone cull down the extensive options. Aguilar and his team did an amazing job despite the curveballs my condo threw out. Turned out the prior owners installed the old LVP on top of tile, multiple layers of linoleum, cement board or another layer of LVP depending on the room (landlord special?). This meant a lot more demo than planned and no ability to reuse my baseboards (well, the former owners glued those down too, so they were breaking anyway). This was communicated to me within a few hours of starting demo, and when I got home from work, Aguilar showed me the different rooms and just how badly uneven the cement was in some of the rooms. I appreciated the clear communication and explanation. Zack also got me an updated bid within 24 hours so we could move forward and stay on track. I have seen some of my neighbors' floors after they have had them done, and mine look sooooooooo good compared to theirs. The team paid so much attention to detail, even cutting a one inch piece of baseboard to fill in this weird spot in my bathroom, and going through and filling in the nail holes on the baseboards so you can't see them. I feel like I live in a completely different home now. Big plus for me living in an HOA is that they left the area outside my unit I share with neighbors tidy and cleaned up at the end of each day, and frequently vacuumed areas inside. They ended up moving all of my furniture into my living room because I decided to decamp to a hotel for the first few days in light of all the extra work needed so they wouldn't have to work around me. They put up plastic to block off the space to minimize dust, and also covered the TVs on my walls with plastic, too when working in those spaces. Mayra was also great with scheduling and working with some of the dates I needed to work around and confirming with me. Mike was also great in delivering my flooring. Also, shout out to Mike for picking up paint from me at the hotel I was staying at so they could paint my new baseboards before installation.

We used thru Costco and they did a terrific job. Costco warranties are great but a bit more…read moreexpensive but worth it to get Shaw. Highly recommend. The staircase installers were exceptionally professional. The carpet installers did such a terrific job since the closet was not finished they went out of their way to come early morning Sunday to get it done. Thank you so much. Well worth working with Zach and all of your team.

I was once a Yelp Elite and wrote some very good and honest reviews. Trouble is Yelp is not fond of…read morehonest bad reviews. So I resigned. But I truly love to write the truth. I just relocated to Walnut Creek and purchased a great condo that needed bedroom carpet. To my surprise every call I made to flooring stores was answered by poor attitude sales persons along with the earliest install would be 2 or 3 weeks if lucky. Then I called Lamorinda Floors on Mt. Diablo in Lafayette. First phone call was welcoming and encouraging. Drive to the store and 25 minutes later found a top quality carpet at a fair price. "We can do the install in 2 days. Wait, it gets better. Two great guys show up and did the perfect install. Made my $750,000 condo look like s million. The best flooring store in the Bay Area.

The sales person, JR, was friendly, charismatic and easy to talk to. We ended up purchasing…read moreCoretec Vinyl, Sonia Marble. This product costs $10 a box which means, my bill of several thousand dollars was paying for the craftsmanship to install. JR told us, they will smooth your flooring out to make it even so there are no dips and valley. To prep, I had to remove my bath sink & toilet and remove my shutters to my sliding door. You pay half at start and other half of payment after installation. Installation guys were nice & professional. They did ask me a wee bit late which direction I wanted the flooring, as they had installed it the opposite direction I wanted. Without batting an eye, they pulled it up and changed it to my liking. After leaving and a few days later, the step layer piece (one step down from one room to other) started to pull off. Also, I notice the flooring had a lot of air pockets under the vinyl; they did not even the flooring prior to installation. We taped many spots where the flooring had air pockets to show JR. The owner ended up coming out and was not great at a resolution saying, it was a floating floor. I would not pay my second payment and eventually, they did come back to pull up flooring and even it out. I am happier about floor but I should not ever had to call back; it should have been done properly the first time. One error I made, I did not have them fix my baseboards. After putting them back on, they left the nails showing so now I have to take time from my life to fix.

This store was referred to me by Statefarm. Phil came out and checked our condo and took the time…read moreto explain everything to us. Once our insurance gave us the go ahead we went down to the store and picked out a nice vinyl 12x24 tile that looks like marble. We absolutely love it. Jeff does amazing work. We couldn't be more happy with how it turned out. Thank you Phil & Jeff.

We were pleased with the entire experience and outcome of new flooring. Would highly recommend.read more

Duy and his team were amazing. Spoke with Duy a couple of months ago and requested for an estimate…read moreto do hardwood/laminate floor for the entire house. After Duy provided an estimate, I told him that it would be at least a couple of months before we move forward with the project. Duy simply said okay and did not pressure me into doing the project right away. He was professional and followed up with me shortly thereafter, simply saying to call him if I had any additional questions. Because of Duy's professionalism and honestly, my mom and I decided to move forward with the project sooner than we had anticipated. When I finally reached out to Duy about moving forward with the project, things moved quickly and the company finished the project ON TIME. The flooring is amazing!!! We're not only happy with the floor, but we're also happy with how much we spent. I highly recommend this company. It's rare nowadays to find good people like Duy and his team. Thank you so much - I wish you more business and success! Stay honest, professional, and competitive. Thank you, thank you, thank you, Duy! You guys are amazing.

I highly recommended. Great price and the work was top notch…read more Will use this service again!

Visited different flooring stores in Albany and El Cerrito before landing on USA Carpet and Vinyl…read moreto install engineered hardwood downstairs and carpet upstairs. Out of all the stores, they were the most reasonably priced and didn't come across as "sales-y." I worked mostly with Richard, who was very professional and communicative. He was always responsive, explained things well, and kept the process moving along, even when we needed to tear out old tile and level some of the floors. At the end of the day, we were really happy with the quality of the work and how it all turned out.

USA carpet was prompt, very fairly priced, and did a superb job on their repair. I hired them to…read morefix 3 closet thresholds and they completed the project inside a couple hours a couple days later. I would highly recommend them and plan on using them again in the future. Thanks guys!

I started with a vision on my staircase project. I chosed The Finishing Touch Flooring. Michael,…read moresenior and his team with his two sons working side by side to complete my staircase project. The first thing I recognize about this family unit was their energy and work ethics. They all work hard, focus, committed and follows through which I can respect. I think the cost of labor and materials are not cheap, but reasonable and most important the quality of craftmanship is excellent. Every one took part of the task and contributed. So I am very pleased and thankful for the experience and I end up with a very good looking stairs!! Gloria R.

The Finishing Touch Custom Hardwood Flooring…read more I can't say enough good things about this company. It was a father and his two sons, and they were very punctual, professional, and honestly just really hard workers. You can immediately tell they're a good family who takes a lot of pride in what they do. They were extra helpful from start to finish....they helped us move furniture, explained everything clearly, and truly went the extra mile to make sure we were comfortable with the whole process. I originally wanted my front living room done now, but because it's the holidays, I asked if we could wait to do the rest of the rooms afterward. They understood completely without any issues, and we already have everything scheduled for the next rooms after the first is finished. If you're looking for a reliable, family-run business that shows up on time, works hard, and treats your home with respect, I highly recommend The Finishing Touch. We're very happy with the work and with the whole experience.