Sold me a car without either registering it, and without the Title (yes I paid for it, it's in the…read morereceipt) It's been one year and I had to recently ask repeatedly to figure out why I still don't have the title that I paid for. He seems trustworthy, but based on my experience, he doesn't care about his customers at all, until they start coming back to remind him

They appear to be a scam!! I know someone that bought a vehicle and never received it! Now they…read moreare trying to get their money back!

I made an appointment weeks ago for my scheduled routine maintenance. Today I would have my tires…read morerotated and an inspection check for my 5,000 miles. My appointment was at 12:15. I sat in the comfy chairs they provided in the open lounge. The waiting area has a television but the volume is so low I'm unable to hear the T.V. They also offer hot tea or coffee. It's now 2:00 and my name is on the screen as pending service. I'm curious why have an appointment time when your name goes into a que? A little frustrating! Nevertheless, it's been almost two hours and my car hasn't even been looked at to service! Something to consider if your vehicle needs to be serviced.

Was finally able to get out hands in a Corolla cross hybrid for the hubby. He was able to call…read morefirst thing Monday morning to inquire and the car was available. Next thing you know he is down at Carson Toyota without me test driving the car and putting a down payment to hold the car so we could go down Tuesday to finalize the purchase. Carson City toyota is amazing, John Paul, Toby and Darren were all great and made the experience easy. I was even able to buy a dash camera that they will install when the order comes in. We have purchased 4 cars in total from Carson City toyota and they have always been great about it and have always had awesome friendly service.

This dealer is horrible they sold me a $50,000 used truck and complete brake failure less than two…read moremonths after purchase needs all new pads and rotors and they refuse to pick up any of the cost. I'm stuck 500 miles from home and have to pay out of pocket for complete brake replacement. They are scammers do not buy from them

I'm writing this on behalf of my boyfriend, Christian, who was very pleased with his experience at…read moreCarson City Toyota Scion, and specifically Joe and Vinny. "They were low-key, straighforward and from my perspective very honest in their dealings in regards to the purchase of my new 2015 Toyota Tacoma. I told them what I wanted, they made me what I feel was a good faith offer, and I went ahead and ordered it. When it arrived, there were no surprises and I got exactly what I wanted. Thanks guys--I'm enjoying my ride and considering to come see you again when the brand new 2016 version comes out!"

This was a very easy trip in the Carson City this weekend looking for a you another used truck for…read moremy workers and I came across this dealership the 4x4 trucks for sale Carson City and thought I'd check out their selection see what they have they have some Dodge Ram 1500 hemis witch were cool and they also had some Chevys and Fords and a big selection to pick up trucks and it was they really outdid themselves and so you know it was is a little trip up to Reno and all is well. They have 2 locations one in Carson City one in Reno and you want to call first and they will get you set up and let you know what kind of inventory they have if they have the type of truck you're looking for used car that you might be looking for their guys but they have an appointment first policy here in Carson City so that's something to look out for. Call First and they'll take care of you!

I own a '22 dodge 2500 Ram and for whatever reason, the DEF system goes haywire, only when I pass…read morethrough Carson Valley. Not the first time. Not wanting to be disabled in the middle of Nevada, I called and they said bring it in. The service advisor, Tom Koche, provided me with a shuttle;e ride to my hotel, and said we will figure it out. I feared being stuck for a a day longer than planned because they would be waiting for parts...). Tom called and said the DEF tank (inside sensor) was at fault, and they didn't have one in stock so he sent for one at a Reno dealership...told me my truck would be ready at the end of the day. I was impressed. Not only was my truck being repaired, but the communication was great. I have had poor experiences with other Chrysler dealerships, (I mean possible!) but this was by far the best. And the shuttle drivers were great, they stayed in contact with me as far as when they would pick me up, where, etc. I would recommend the service department at Carson City Dodge. Gary S.

There is this thing called parts check and availability, Which Carson falls very short on. I have…read moretried twice in the last couple of days to find parts for my vehicle and want a VERY SIMPLE request answered. Is this part in stock? Now I get that not everyone does research before contacting for parts, so I know what I need before contacting. After more than a dozen messages back and forth in their time saving and convenient chat, nothing. You don't need my address and email, you don't need my payment info, just a simple yes or no answer would have given you 5 stars. I get why you want all that information. So you can sell my information and ini-date me and bother me with buying a new car or servicing my car. This is why Dealers fall so short on customer service, GREED!!

See, here's the thing: anytime a person buys a car, and especially a female, they just don't want…read moreto drive off with a piece of junk that dies 500 yards away from the lot. Too bad that's such a sweet sentiment with no place in the real world of used car lots. Unfortunately for me, the car I purchased was only the second one I'd viewed and test-driven but my father, the guy I thought knew more than I did when it came to cars and their mechanics, convinced me it was "the one", ya know like if this was my future husband he'd be plain, a little beat up, old, poor, and about to die. (Quite the catch, right?) This is where I utter a rather inappropriate, although appropriate, expletive like F%*K. But hey, Brandon (the owner and chief salesperson) told me he'd give me a deal. We quibbled about the price for all of one minute (I got him to drop it 500 dollars, but I'm sure he made an easy $1,500 off of the transaction) and I drove off with my new (er, used) merchandise and not a "yippee" hand pump in sight. Not pleased with my new piece of mechanics but when you don't have much money to spend on a set of wheels, you settle for what you can get (isn't that just typical?). So somewhat content for all of a week and a few days until I had to fill the gas tank annnnnddddd the car didn't start. SERIOUSLY. I sat in the gas station for a minute and a half turning the key in the ignition trying to get the damn thing to start. It did but grudgingly. And I drove off hoping it was a one-time mishap (only sort of hoping, I knew it wasn't so I just had to wait until the next tankful of gas to test it again). Then, it happened again. Fill the tank full of gas and the damn thing doesn't start. OMG, I'm that girl from the ridiculous movie where she's screwed over and the snake salesman snicker with audience at her stupidity. F$*K. Not only that, but the "Cruise control" didn't work since day one, so there's the second tally on the WTH list. Oh wait, I'm not done. Third, my key FOB doesn't work and it'll cost $250 to get a new one. Thanks so F%$*#@G much. So what do I do, but bring it back to the dealer and plead my case? Brandon got riled up like a humiliated child and accused me of accusing him of knowingly selling me a car with a defect and blah blah blah. Long discussion short, I had my legal jargon all in a row and he knew it. After all, his associate sales guy told me that Brandon knew about the problem with my car and advised me to just "leave the car running when filling it with gas". Right. There's a reason that signs around the gas station say "Turn off Engine." Duh. And since he clearly didn't divulge the defect of the engine, it leads me to believe that he doesn't exactly check over his cars before he sells them, which is ILLEGAL. My advice? DO NOT BUY A CAR FROM KING'S AUTO OUTLET. DON'T. DON'T. DON'T. (Bold, italicized, underlined and the whole schebang.) *6 month later update: My car engine DIED. As in, the very engine broke to pieces and, if it was the rib cage of the person bursting forth with gory violence, you'd understand how incredibly HORRIFYING that experience was. SIX MONTHS. 6 MONTHS and my piece of shit car was DEAD. Thank you, King's Auto Outlet, thank you. If I was a truly aggressive person, I would have left that broken engine on the front porch with a nice red bow. (Unfortunately, that would just be a little too extreme. But one can daydream.)

Easy used car buying experience…read more Happy with the negotiations. Wife loves her SUV. Great post-sale customer service.

Art and Drew were awesome to work with. They made it a pretty easy car buying process!…read more Art was kind, personable and easy to talk to, he helped us with all our nitpicking questions and never made us seem like the indecisive nuisance we were for the day. We've bought a lot of vehicles over the years and we will be sure to be back for any future needs. Can't recommend them enough! Thank you!

Terrible. Payed $3500 for an extended warranty.12k miles later the transmission got up to 263…read moredegreees towing my 4k pound boat up long hills coming home from Havasu this last year. I drop if off, they're exact words "we are 95% sure it's covered" then when my wife drops it off they sneak a $250 diagnostic fee "but only if it's not covered" they would not allow me to wait for my vechichle. They told me they needed 24-48 hours to do a proper diagnostic. We drop our truck off Wednesday at 9am. I have to spend 20 mins and hunt someone down from service on the phone just to get ahold of someone. Just for the to tell me they want $1000 and will take a week to replace the "transmission thermal thermostat" guess that's not included in the "powertrain warranty". I don't think the thermostat is bad. I believe they delete it because I have a Silverado same year, $6200 amco transmission and they wouldn't warranty anything unless the thermostat was deleted. A PPE thermostat delete is $80 online... STAY FAR FROM THIS PLACE!! Hopefully the Yukon will stay together. Also, It took them over 30 hrs just to get to my truck so why they even make appointments is just crazy. Got people paying for rentals cars for trucks to just sit. WILL NEVER BUY ANOTHERTRUCK FROM HERE.

Wanted anyone having a bad experience with this company or amalgamated lending services please…read morecontact me asap bwstruck@yahoo.com

Felt so unsafe and unwelcomed. Only one man out there to help us, didn't say much. He didn't know…read moreany answers to the questions we asked him. I HATED my experience.