This is my second time getting body work done at Uptown Automotive. I had a small parking accident…read morewith a pole that put a dent in the driver side front fender. This was self pay. Tim Xiong was terrific to work with. When I arrived he immediately assessed the situation and gave me some options. At first I thought the shop could knock out the dent, but he pointed some other details like the misalignment with the door due to the dent that would not get fixed if they just hammered the metal. Also he gave me price estimates for the different approaches. I felt he took the time to listen to my concerns and explained the pros and cons to each approach. The repair took about 5 days and the shop paid for a Lyft ride both ways to get me home. Tim kept me updated texts throughout the week. The repair was perfect, look at the pictures! This place is not the cheapest place in town but they do meticulous work and provide excellent customer service. I will continue to take my business here.

I asked for the old parts back and got them, sitting in the same carton the new ones had come out…read moreof, and no questions came back about why I would want them.

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Did not give me the courtesy of a response to my request for a quote on my Dodge Durango problem…read more If you don't work on my brand of vehicle just say so.

Danny is an amazing person!! I cannot really describe how amazingly generous and kind Danny is! As…read morea young woman, it's hard to find a mechanic who you can trust and feel will look after your best interest/ car, but once I ran into Danny three years ago- I didn't think I could love another mechanic as much as I adore Danny!!! I worked next door and came in for a oil change and helped me with other things he noticed on my car. That was three years ago, upon moving back to Houston- he is the first mechanic I went to, and he remembered my face within minutes! I feel so comfortable with Danny, he's like family!

I literally just talk to someone at this mechanic shop. The prices I was told was highly inflated…read morecompared to others. All I needed a a timing belt replacement and water pump. I talked with the technician over phone, and he told me it'll about $800 to replace my timing belt and water pump kit on my Honda. To save money, I told him that I bought all of my parts he then told me that he couldn't do it. I would've saved myself 400 and something dollars. I spent only $178 for my complete kit on my car including the cylinders and he was trying to charge me 360+ in parts, and whatever the tax may be bringing the total to $800!! I do not recommend this business at all, run like hell!

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

The best result of a bad car breakdown!! And a huge thanks to Harting Automotive and Lupi the…read moremanager of Napa Auto Parts of Houston Texas. Thanks to Jack the owner who was a huge help and a great guy. And Thanks also to John the service manager and his mechanic Alfonso. What a professional team. They helped me out big time and got me in and out in 3 hours. As a profession pilot car driver, time is money and these folks were there for me beyond expectations. They were friendly and supportive during a stressful situation that at most other locations would have taken days and required an overnight or two in a hotel with the loss of my upcoming run that I was headed to 900 miles away. What a great group of professionals who got me fixed up and on my way even staying after hours. And it didn't cost me an arm and a leg. It was so good to be in the care of such good people! It ment a lot being far from home and out there hustling to make a living. This could have cost me a small fortune in accommodation costs and lost income alone. They really had my back. John took the time to work with and communicate with my wife back in PA about getting receipts from her to verify my Napa Warranty. He went above and beyond to work with her on the phone and via email. Thanks guys!! If you are looking for a professional team with quality workmanship and friendly service in Houston, this is the place!! Ash and Celeine Easdon-Smith. Oz's Homestay.

Came in to get a transmission leak fixed, was told it was an axle leak not transmission so he…read moredidn't fix the transmission leak. Mechanic "fixed" the axle leak however it is not fixed. Went back to address the situation due to warranty and the shop was closed up and still has never opened back up again. He literally robbed us of our money and closed up shop. Documents say there's a warranty but we can't even get ahold of the shop. We're from the bastrop area and relocated to houston so to trust a bastrop mechanic and get robbed here in houston by one too is very unfortunate. Looking into legal remedies because we definitely were scammed.

Business owner is snarky and only seems to care about people's cars if you're paying them…read more If this is how they respond to "Please don't leave your ads on people's property" then I can't imagine how they would respond to complaints from their customers. Take your car elsewhere since he seems to be more concerned with clapping back than actually resolve issues.

From the owner: 24 Hr Mobile Mechanics And Roadside Assistance Here To Help! Rain Sleet Or Snow Addison Affordable…read moreAutomotive Coming For Sho! We Really Appreciate Your Business And Ready To Serve You!!

Get my cars inspected quickly without the run around. Friendly and courteous . Very convenient hoursread more

Quick and easy. Friendly staff and great quality service at very affordable prices. Very little to…read morealmost no wait time. I always come here and I have piece of mind that my car is in good hands.