Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.

If I could give A3 and Melanie the manager 10 stars, I would. Because of delays building my new…read morehome in Boston, my belongings ended up being in storage at A3 for 3 years--definitely not my original plan! Although they were so far away from me, I was worry-free. A3 is so clean and safe, and Melanie so responsive. My only regret: I knew that it would be unlikely I'd find such great storage and management again. Friends kept telling me horror stories about chain storage facilities which increase prices unexpectedly and repeatedly. And the ones I toured had poor security and/or were dirty. (Thank goodness I finally found another locally managed facility, though not quite up to A3's standard: Melanie spoiled me!) Should you need clean, climate-controlled storage with easy access, decent lighting, and excellent management close to downtown Dallas, this is your place.

Perfect Customer service from an employee Named Brandy .. we are relocating to the area and I…read moredidn't know too much about the area & their company but she rest assured me this was the best for our storage needs..

If I could give zero stars, I would. I needed to store some nice furniture for a few months. Was…read moretold while not "climate controlled," this "indoor" unit was always around "room temperature". I was also told the property manager was on-site during access hours. Honestly, nothing said to me by Public Storage was true. The metal shed that is this facility (even indoors) was about 150 degrees (not good for furniture and art). There was no property manager anywhere. Had trouble getting in the gate, finding the elevator, and the unit. Phone number just went to answering machine. I left multiple messages because I was on the clock with movers. No one answered. Corporate gave me some other "personal" number for the manager, which just went right back to the answering machine. Now I have to spend more time and money to find a new facility that meets my needs, and move everything again. Do yourself a favor and run from this place and this company!

Grossly negligent. Do not use this location. We've had our unit burglarized twice in 30 days and…read moreitems stolen both times. The first time we had multiples TVs stolen. The second burglary the unit was completely ransacked- cut into every box and took a ton of valuables, both sentimental ones (why?!) and costly ones. The first theft involved 10 units. The second involved 40 units. This location has no interior cameras and after the first issue James told us "DPD won't do anything since we don't have cameras". Furthermore, the location requires an ID to use a luggage cart because they've had so many stolen, THUS MANAGEMENT IS FULLY AWARE OF THIS ISSUE AND HAS ELECTED NOT TO INSTALL INTERIOR CAMERAS OR TAKE OTHER SECURITY MEASURES THAT EXIST AT OTHER LOCARIONS. The second burglary happened on 9/14, nearly a week ago, and we still haven't received a call from corporate. Yesterday James notified us that there's no way for us to call them, we just have to await their call. Still waiting... Oh, and in a last ditch effort to salvage any of our remaining items after the second incident, we moved several boxes from our first floor interior unit to our second floor interior unit only to find that the second unit's door could be jerked open with the locks on and latch closed (see video). We then waiting 3 hours for the repairman to arrive who had only terribly concerning things to say about this location. Repairman wasn't able to replace the latch because they had all been used to repair the 40 other burglarized units. If you value your items and security, go literally anywhere else.

Worst self storage company ever. No security cameras within the building. No building access…read moresystem to each building - a literal free for all the homeless to steal your contents. Homeless hanging out when office is closed, including during the week. Restrooms have a constant flow of homeless going in there. If you want your stuff stolen, this is the place to go. And theives carry hunting knives to slash open your contents, so better be prepared when you go in the building!

Called today to make a reservation on a unit. Was so easy and fast. I needed a bigger unit and Ms…read more Shirley helped me. She was so sweet and made sure everything was right before I left. Thank you. ​​

Shirley was great! She helped me get my unit squared away after the website told me a unit was…read moreavailable, but it was in fact not. 5 stars for Shirley, 3 stars for the website misrepresenting availability and not holding my "reservation".

I was behind on my payments and went to this location to make a payment to catch up. I also…read morecomplained that the cost of my unit was going up again, but a new customer could get the same size unit online for almost $100 less. Jamie stepped in and got me squared away and helped me find a more efficient sized unit that would reduce my monthly cost by almost 1/2. This location is a tough one to manage and there are 4 full-time employees working to clean, organize and manage the place so it's safer, and more desirable. I applaud their efforts and appreciate Jamie's leadership and dedication to keep me as a customer and instill my confidence in Cube Smart once again!

Very poor management. Security gates seldom work…read more Unclean. Prices constantly increase. Seems like a homeless shelter.

Me and my friend just moved our things in, and I cannot say enough good things about it. Move-in…read morewas quick and easy, even for two college students who had no idea what we were doing. The unit was spacious, very clean, and easy to lock and unlock. John helped us get settled in, and he was so kind and helpful!!

Expensive, but good clean facility on Greenville at Meadow in Dallas. Rates continually go up on…read moreloyal customers. I have been using Cubesmart (Previously Noah's Ark and then before that something else, I forgot name) since they opened and there is no financial consideration at all for years of loyalty. I am open to moving to a less expensive unit.

We have rented storage here for 3 years and recently moved to a smaller less expensive unit. Kizzey…read moreJones was so helpful and patient showing us options and working with our budget so we can stay with this location. The online billing is convenient too.

Good customer service. I got a call from the manager that listened to my concerns and was able to…read morereally help me out in a pinch.

BEWARE! ive rented…read moreplenty of storage in the past and never have had an issue with loading and unloading until the day i purchased my unit. The day I purchased the unit there were several people in the office who pretty much just stared at me while I tried to figure out where to get a dolly. i eventually just came back the next day. on my move day - there were zero dolly's left. only 2 in the building and when i asked the rep (a dark skin man with dreads) he just shrugged and laughed it off. it's crazy to think that they only have 2 dolly's for a location that is huge and has multiple floors. very unappealing area, and they will charge you for pretty much anything. the main manager is just rude and very nonchalant, as if he could careless to be there. what really threw me off was the lack of supplies and unwavering attention to all the folks who needed help. the access codes don't even work either

Oh i'm pissed today December 24th I went to my storage unit to find out it was broken into and my…read moreall my designer and other shoes that was in there was stolen and when I went to the office to speak to the lady she told me that some of the hallways don't have cameras only the ones by the elevator and she would not know who did it ...so Public storage I need answers and run me all my shoe money asap plus reports and claims has been filed so get ready i'm going to win this case cause I have pictures of my unit when I moved in where all stuff was places and Im confuse want to know why that each floor and hall don't have cameras which they should have cameras cause you never know what would happen..