Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

I HIGHLY recommend America Cleaning Service and Elsa America Ortiz to anyone looking for a…read moretrustworthy and exceptional house cleaner. I cannot say enough about how excellent their service is. Their reliability, professionalism and attention to detail are outstanding. I LOVE the shiny surfaces and crisp, clean smell that greets me after their visits. It makes me feel like I have walked into a model home. You will love them.

Absolutely love Elsa and her team. She is a woman who cares deeply about her work, her clients and…read moreher team. We've been blessed to have found them and they've been our regular cleaners for over two years. Regular cleaning includes her and another person (for our family it's usually Edilma, just as detailed as Elsa) and deep cleaning is a team of three. Fridge, windows, inside ovens and microwaves, and if you have a steam cleaner she'll use it. She always has a smile in her face. She tries to understand the kitchen organization and keep to it, and nothing is ever thrown away.

Maria and her team came this afternoon to deep clean my bathroom and kitchen! They are awesome,…read morequick and thorough. Hopefully they can squeeze me in for regular bi-monthly cleaning soon!

Excellent service! They cleaned my entire kitchen and did a deep clean of the stove as requested,…read moreall in a timely manner. I really appreciated them being mindful and suggesting I keep my infant away because of the chemical smell. Clean, efficient, and considerate--would recommend.

Very nice friendly staff. Showed up earlier than scheduled and did a very thorough job of getting…read moremy empty unit Move In ready. I would absolutely use them again!

The final cost was a tad higher than the original quote and I'm sure this is probably something…read morethey do all the time since they think you are limited with time. I had all day to get the job done and I was onsite clearing the garage as the 3 person crew cleaned our 4 BR, 3 1/2 bath house. I observed through the patio doors them cleaning every cabinet, every room, the oven, under the sink, every drawer in the kitchen including dusting above the cabinets and the refrigerator, which was also thoroughly cleaned. All of the window were cleaned and the sliding glass doors leading to the patio were cleaned inside and out. They also cleaned a years-old rust stain off of the shower pan which was in the shower when we moved in. I was very impressed and had it not been for them adding to the cost at the last minute I would have rated them 5 stars. Overall, I was very happy with the service.

I paid for a deep cleaning and at first glance things looked great. However, I noticed that when I…read moreopened the refrigerator, she only cleaned a small bottom section where there was no food, but the other areas were left untouched. She didn't bother to lift containers or condiments to clean underneath it. She washed dishes and some dishes still had food spots on it. She did the bare minimum and was paid for a deep clean. Not sure what the differences are between the two. But I noticed she looked very tired when she came into our home at 2:30pm. While she was there I had to ask her to remop the floor since she left noticeable residue on the. I spoke with someone that offered for her to come back but I wasn't available.

This review is a year late, but I will say the stars are for Erica who was my point of contact and…read morewas very responsive and accommodating. However, the cleaning itself was nothing special. I booked a deep cleaning for my home, but it seemed more like a regular cleaning. Baseboards, blinds, light fixtures and the stairs were not cleaned. It was also hard to communicate my needs with the cleaner as she did not speak any english. If it were a regular cleaning I'd give a better review, but because I paid for a deep cleaning I expected more. I probably wouldn't book this service again.

Laura and Mayelis did a fabulous job cleaning my house and working around me having to move my dogs…read morearound. They were professional and both worked so hard. They paid attention to each detail I requested and beyond! I look forward to seeing them again. Thank you!

I had a great experience with Lotus Cleaning Services and will absolutely be using them again. They…read morewere quick to provide a quote, super responsive throughout the entire process, and very easy to communicate with. Before the cleaning, they took the time to talk through my problem areas and made sure everything was clearly understood. The cleaners themselves were fast, incredibly thorough, and did an excellent job overall. The space looked noticeably better when they were done, and nothing felt rushed or overlooked. If you're looking for a reliable, professional cleaning service that actually listens and delivers, I highly recommend Lotus Cleaning Services.

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I…read moregave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again.

The cleaners at ALF did a fantastic job on short notice. They spent several hours cleaning our home…read morewith great detail. We have two young children and our dog so we definitely needed it! Great value as well for job well done!