Best house cleaning service in the Bay Area quality work I would recommend TLC to everyoneread more

Good communication, so far service has been good, price was reasonable. The owner herself came out…read moreto evaluate the location and worked with me on scheduling. She also offers different ways to pay, which is nice.

I requested a move out cleaning and they were extremely thorough! I've never seen the property that…read morespotless. The pricing was very fair too for the quality of the work. I would highly recommend their services.

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

I HIGHLY recommend America Cleaning Service and Elsa America Ortiz to anyone looking for a…read moretrustworthy and exceptional house cleaner. I cannot say enough about how excellent their service is. Their reliability, professionalism and attention to detail are outstanding. I LOVE the shiny surfaces and crisp, clean smell that greets me after their visits. It makes me feel like I have walked into a model home. You will love them.

Absolutely love Elsa and her team. She is a woman who cares deeply about her work, her clients and…read moreher team. We've been blessed to have found them and they've been our regular cleaners for over two years. Regular cleaning includes her and another person (for our family it's usually Edilma, just as detailed as Elsa) and deep cleaning is a team of three. Fridge, windows, inside ovens and microwaves, and if you have a steam cleaner she'll use it. She always has a smile in her face. She tries to understand the kitchen organization and keep to it, and nothing is ever thrown away.

Maria and her team have been taking care of my house for the past 3 years and we love their work…read more Mari is reliable, communicative, and trustworthy. Every two weeks, like clockwork Mari and her team descend on our large house (multigenerational living, so there is a lot to do) like cleaning faries and the house is spic and span when they leave. Mari is flexible and accommodating towards any special requests that we have (of course, we make reasonable requests ), which is really helpful. I have had the privilege to witness Mari build this business from the ground up, primarily through word of mouth. I whole-heartedly recommend this woman-owned cleaning company for your cleaning needs.

I used this service yesterday. They were fast and completed the job in the time promised. A few…read moreareas I had to point out about returning things to the original place as they were found throughout the house (i.e. stopper in sink, shoe holders, chairs) but nothing horrible. Some surfaces got missed for dusting and wiping but overall I would give 7.5/10. She was receptive to the feedback.

From the first moment I reached out via Yelp, Hortencia from Dolly's house cleaning was fantastic!…read moreThey gave me a free estimate, walked the entire house with me and let me know what services they provide and I let them know what extras I was looking for and the communication was great! Hortencia then confirmed my price on the spot and let me know she would be keeping me updated via text as we get closer to the date for the cleaning. On the day of the cleaners showed up on time and did an AMAZING job doing this move out clean! Everything and I mean everything I asked for was done and the house was spotless! When my landlord walked the house during the final walk thru she wanted the contact information of who we hired it was so good! I highly recommend Dollys House Cleaning!

They charged me more than double what my previous housecleaning provider charged and they didn't do…read morenearly as good a job. I had to resweep my living room after they left because there were all kinds of visible dirt left behind. And I had to spot clean the bathroom where they left visible dirt (see photos). Extremely expensive and extremely disappointing quality. But I am giving them 2 stars because the two cleaners who came were very nice, even if ineffective.

Excellent job and value for my move-out (leaving CA / Bay ) cleaning! They were very accommodating…read moreof my schedule, price was right / fair and both my landlord and a friend remarked on how clean everything was after! These guys are proof that not everything in the Bay is an AI-scam -- some companies still take pride in a job well done and demonstrate that they want your business

Belen and her teammates were quick and efficient. I thought it would take longer…read more Great job

I've used Lotus Cleaning Services about 3-4 times over the past few years, and I've consistently…read morehad a great experience. Their admin team is very efficient and communicative. They called me directly to confirm the services I requested and made sure everything was properly scheduled ahead of time, which I really appreciated. The cleaning teams have also been professional and efficient. As soon as they arrived, they assessed the home, figured out their plan, and quickly got to work. They were organized and did a thorough job while still completing everything in a timely manner. One thing I especially appreciate is that they don't simply finish and leave. They waited for me at the end so we could do a walkthrough together and make sure I was satisfied with the cleaning. After using them several times, I've found them to be reliable, professional, and easy to work with. I would definitely recommend Lotus Cleaning Services.

I just had adriana and team clean my home and very happy. my personal items were nicely folded and…read morethe little touches in the bathroom made me smile. thank you Adriana!

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

This review is for carpet cleaning only…read more I got several quotes for carpet cleaning and decided to go with ALF because they were more affordable and had good reviews. Unfortunately I do regret this decision. There were several large spot stains left by former roommates that ALF was unable to get out of my carpet, which is unfortunate but understandable as those stains were quite old. What is not fine is that they ended up leaving many brownish splotchy stains on my upstairs carpet that were not there before! My upstairs carpet looks so much worse than before the cleaning. The upstairs carpet texture also felt "crunchy" after the cleaning, like there was chemical residue left in it. The cleaning also somehow surfaced a brown stain in the master bedroom carpet that was not there before. The service was also very meh. They missed their first appointment and did not even notify me until I asked about it and rescheduled to a different day. It ended up working out in my case, but might be inconvenient if you're taking off work or if you moved all the furniture already in anticipation of them coming. When finished, the techs told me the carpet would take 7-10 hours to dry when they left, but it actually took 24-48 hours. The techs also dumped DIRTY CARPET WATER ON MY LAWN?? Leaving large hunks of carpet fibers on the grass?? Excuse me. You could dump it somewhere where it might not kill a lawn. When contacted about the stains they left behind, the lady scheduled a free follow up (which again had to be rescheduled) and assured me that these were shampoo residue stains that could be removed. The techs came out again and spent 2 more hours working on the stains. I do appreciate the service, and feel bad for how much time and effort the techs spent but... it did absolutely nothing! The ugly stains are still there. They told me to pull the curtains and not to let the sun shine on it while drying, which I did, and also blew giant fans at the carpet to help it dry faster... nope, still splotchy and crunchy all over. The only reason I gave 2 stars instead of 1 is because the downstairs carpets do seem mostly OK (except the new stain in master bedroom) and feel cleaner than before, and because they did schedule a follow up very quickly. But personally, I would never use this company again. Here's to hoping their other cleaning services are better than their carpet services. Take heed.

Vilma and the Goncan team absolutely saved the day for us. We had hired another cleaner for our new…read morehome ahead of move-in, but they fell through the morning of- leaving us scrambling. After calling around to several services who couldn't fit us in, the Goncan team came through on short notice, squeezed us into their schedule, and showed up right on time. They cleaned our new home from top to bottom- floors, walls, appliances, everything spotless. My mother-in-law (a former house cleaner herself) was genuinely impressed, and that says a lot. The place looked absolutely amazing and honestly got us even more excited to move in. We can't recommend Goncan Cleaning Services highly enough. Professional, thorough, and exactly what you hope for when you need someone to come through in a pinch. Thank you!

This review is long overdue, but Vilma and her team absolutely deserve every bit of praise! They do…read moresuch fantastic, thorough work that we have put them on a recurring cleaning schedule to help keep our kitchen and multiple bathrooms in top shape. They are consistently on time, completely professional, and extremely detail-oriented every single visit. It is such a relief knowing our home is in such capable hands. If you are looking for a reliable, top-tier cleaning service, I cannot recommend Vilma's team highly enough!