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    Carras Cabinets

    5.0 (2 reviews)

    Services - Carras Cabinets

    Home interior design

    Partial home interior design

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    Pius Kitchen & Bath - New Slim Shaker Styles Available! In Dover White and Green Sage.

    Pius Kitchen & Bath

    (15 reviews)

    ........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

    We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

    Kitchen Design Center - Kitchen Remodel.

    Kitchen Design Center

    (4 reviews)

    Bottom line, if you value quality, professionalism and timely work DO NOT USE THEM…read more Had a kitchen remodel done earlier this year, and we're still dealing with issues on completion and quality. While we understand that we had a smaller scope of work, we expected much better. Quality: they're are many defects that I am still discovering with workmanship on this project, and we are currently still waiting for crown molding trim to be completed for the upper cabinets (this project began in January). Professionalism: Attention to details in the planning process seemed to have been heavily ignored. The wrong laminate was installed on the kitchen countertop, and it took nearly two weeks to remedy the situation (see photos below). Scott (the quasi project manager) seemed to have a very apathetic attitude toward the situation when we made attempts to reach him after discovering the issues. Timeliness: While I fully understand how delays often occur in construction supply chains, KDC's contractors seem to believe that adhering to a schedule is optional, rather than mandatory. We were originally told that work would begin in late December, however demolition didn't actually begin until early February. With that, we were also given roughly a 2 week timeline for completion of the project. It took roughly until the beginning of March to have a functional kitchen again. With the understanding that we had a more limited scope of work compared to a full kitchen remodel, KDC seemed to value us as lower priority. Ultimately, I would strongly advise finding a different company to work with, perhaps somebody who has better oversight of their contractors/sub-contractors

    Our kitchen was in desperate need of a remodel. I had poor experiences with the big box stores…read moreduring our bathroom remodels. I reached out to kitchen design center and Ron came out for a quote. He was very straight forward and his ideas were right in line with what I wanted for design. He was straight to the point and I liked that about him. He had an awesome crew that came out and got the work done right on schedule. We are still loving our new kitchen years later and it is the heart of our home!

    Great Floors

    Great Floors

    (84 reviews)

    We would like to offer our honest review of our fabulous experience with Great Floors in Lacey…read more Beginning with Michael Shultz who understands how to take care of his customers and doesn't miss a beat with follow up and excellent customer service. We were living out of state and visited Michael at Great Floors for carpeting, LVP flooring and granite countertops. We were here one week and then gone for a month, before permanently moving to Olympia. A lot of communication, moving parts, changes and questions/answers were needed to complete this large project in a month's time. Not only is Michael delightful, but his attention to detail was unpresented. We felt he 'had it covered' every step of the way. Working with Michael and his assistant was simply a pleasure. The most important message we received from Michael was making sure we were happy with the service, products and results. In addition, he offered services over and beyond what was expected. Pricing was fair with him utilizing the 'best deal' for us and negotiating with the granite supplier. We come from big cities and noted it was refreshing to have such a positive experience. Michael, you Rock and we look forward to working with you and your team again!! Pictures to

    Great floors staff from carpet sales, carpet measuring to carpet installation was outstanding. We…read morewould highly recommend working with the Lacey store staff for any of your flooring needs. I especially want to acknowledge Gavin, and Jose (and his work crew) for a job well done. Thank you!

    Carras Cabinets - buildingsupplies - Updated May 2026

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