We got a bad tire on the mountain going into Williams. They fixed us right up. So fast and…read morefriendly!!!! Thank you. You saved the day! Fair price.

Walked in with my dad. Just needed a diagnostic scan on my car. The old guy in the shop was working…read moreon ONE truck. No other cars. He was very short and rude with my dad. He said he couldn't do it until Friday, a week out. My dad politely asked if we need an appointment or what time. The guy, rude and short, said after 10. We drove straight to JJs Auto Repair instead. Much more friendly and helpful. Got it done on the spot. Without the attitude. Fuck Sandoval's.

Russ and all the good people at Adams Automotive saved our bacon when our van broke down during our…read morefamily's trip to Williams! They do it all and can be reached after hours to discuss your situation and getting your vehicle there! Since their repair shop was closed for the night and we broke down in our hotel's parking lot I opted to have it towed over first thing the next morning and within a couple of hours I got a text with an itemized list of what needed to be done, parts and labor costs along with a very easy work authorization agreement that you simply sign on your phone. They had our van back up and running perfectly within 3 hours after I signed the work order and Russ even drove over and picked me up from my hotel so I didnt need to take a taxi or anything to pick it up. When Russ called me to tell me it was done I asked the dreaded "Is there anything else that looks like its going to cause us problems?" He simply made some suggestions of things that I should consider doing sooner than later when we get home but quickly followed up with "but no, nothing else is wrong." He could have totally taken advantage in that moment but was honest as ever the whole time. Everyone at the shop was beyond polite and friendly. Great honest people that do solid work for a very fair price. Cant recommend them highly enough. I honestly wish there were some way to give the a better rating. My family and I are now safely back home in Southern California and our van ran perfectly the entire 7 hours it took us to get home. Thank you Russ and everyone at Adams Automotive and Towing. You guys are all wonderful people!

On Monday October 14th our alternator on or pickup went out and we were stuck on the side of the…read moreroad .We had a different tow company come and tow us 3.5 miles to a hotel in Valle, AZ. That guy was amazing. On the morning of Tuesday October 15th we called Adams Tow Company to pick us and our truck up and take us to their shop . They did arrive promptly and towed us to their shop. Over the phone He quoted us $300 for a trip and then upon arrival to the shop we were told the amount would be $420 ($10 a mile and $125 service fee) even thought he knew how far we had to go and he still ended up , up charging us. He's attitude was very unpleasant the entire time. As we arrived to the shop we had to wait awhile for the mechanic to arrive since he was in flagstaff picking up parts and an alternator for us. Now he was good. He got the alternator installed quickly and did an amazing job. But we were definitely not happy with the towing aspect of the company and his up charge. I would highly recommend Adam's Automotive repair shop but not recommend their towing service.

I needed a professional diagnostic run on my car. They got it done fast and didn't charge me…read moreanything. I'm so grateful for their honesty and friendly staff. Thank you so much!

Unclear if they are still in business. They gave my Jeep a…read morenew battery and an oil change, and at that time, said they would be happy to do an oil change on the Class C RV. However, when I contacted them for a scheduling, I was turned down. Before you turn them down, give them a call (928) 635-3973. They are good guys with good values.

Take care when going to get gas there early in the a.m. It…read morecan be bitter cold in the morning, and the pumps run with the speed of a sloth. 19 degrees on a cold winter morning was likely generous for Williams, AZ. People, you need to remember - towns/cities get an average snowfall of 28 inches across the U.S. William's averages about 74 inches of snow a year! It's flippin' COLD there. You're not allowed to run your car while waiting for gas, so you basically have to freeze in your car while waiting for the gas to slowly infuse. Took me 18 minutes to fill a 22 gallon tank. That's simply NUTS. Best advice - go during the day when it's warmer.

Allan was such a breath of fresh air with his greeting and friendly demeanor. He was ready at the…read morecheck-out counter with a bag ready for my purchase. He is the reason I am writing this blurb.

HORRIBLE BUSINESS!!! I took my Toyota Tacoma truck in for a truck cover that my husband got me for…read morea Christmas gift. Twice the company he ordered from didn't send the right equipment. The third time he did install the cover. It didn't fit right. There was a large gap between the front of the cover and the back windows. It also had a black kind of tar substance and during the really hot weather it was like tar. I took it back three times and each time he told me that it was normal. I looked at 2 dozen parked trucks at Fry's and NONE of them had that, even my husband's truck didn't have that. Back to Driven Auto and stated it was a shoddy job and do it right. I had gone to 2 other auto specialty shops and both said it was a "shoddy" job and it wasn't t the right cover. FINALLY he fixed it with some sort of foam. I don't feel as if with time and heat the foam will last and I will have to send it out to get fixed again. The owner's aditutude thru this whole experience was one that was unprofessional and rolling his eyes!!! If u want Shoddy work this is the place to go!! Customer service is not here!!!!

Used numerous time big projects. Camper shells, air lifts etc. Always first class service…read more Reasonable prices. Recommend no reservations.

Coolant hose busted and left me stranded an hour from my destination with a travel trailer. Robert…read morecame out to check it out and had to leave to grab a new hose. Although it took some time to get back to us he replaced it quickly and got us back on the road. Thank you !

Labor Day weekend 2026 was a scouting trip up north nearly ruined by object on i40 traffic that…read morepunched holes in our jeep radiator. Robert organized a tow, picked up parts and showed up on a Sunday morning and repaired it in less than 3 hours. We finished our trip and returned to Tucson. Excellent service! Worth every penny.

Went in looking for some factory coded paint to redo a tailgate Randy was super nice he even made…read moresure to double check the code with the vehicle parked out front, he also gave me some tips to help out with the job go get your paint here folks.

From the owner: Friendly helpful customer support and service. Custom paint…read morecolor matching via color spectro-analyzer camera and "by hand" toner tinting. Convenient Highway 69 Prescott Valley location access to the Tri-City area.

This will be the first review I've written without actually having any services done. This shop has…read moregot to be the most honest automotive repair shop I've been to. I brought my 1962 Nova that I just purchased off of marketplace in for a few things to get it safely running on the road. Eric gave me a call about 2 hours later with some pretty bad news. Unfortunately I purchased a pretty bad apple that would take thousands of dollars to get it safely operable. He totally could have taken my money and did the minimum what I thought was good enough. After he walked me through everything this poor car has issues with, I am so thankful for his honesty and genuine care for anyone driving the car. I will absolutely be bringing all of our vehicles to Eric and his awesome team of mechanics for any future needs.

I brought my 1972 Ford F\-250to Action Auto of Lake Forest expecting professional care for tire…read moreinstallation and AC work. Instead, my truck was ignored, damaged, mishandled, repeatedly delayed, and ultimately returned in unacceptable condition. IE not the same as I brought it to them. On the first visit, Action Auto damaged the right front fender so badly enough that it had to be removed and hammered back into shape. The brightwork was also distorted all of which they had not explains to how the incident happened, trying to claim it "arrived that way." For a shop entrusted with a classic vehicles in Orange County, that level of carelessness is completely unacceptable. What should have been a relatively straightforward job took six weeks. The truck sat for roughly a month "waiting for parts" accumulating dirt and grime and time on a deadline as truck was being shipped overseas. Then came the wheels. Action Auto outsourced the balancing and powder coating but apparently never bothered to verify that the wheels were true. They weren't! The wheels were mounted with an absurd amount of balancing weight, and the defective, out of round tires apparently weren't questioned either. That's not quality control, that's simply putting the problem on the customer's truck/vehicle and hoping nobody notices. After having the truck properly sorted mechanically by Saddleback Auto in a previous visit to Action Auto, I had to send it back to Action Auto because of a bad AC compressor they installed, belt slap from the compressor, and the botched wheel work. They kept the truck for another month, then tried to make me responsible for half the cost of repairing the wheels, wheels they had outsourced and failed to properly inspect in the first place. And the final pickup was unbelievable: the horn unit had been destroyed, the air cleaner was sitting in the truck bed, and the truck that arrived at their shop immaculate was returned absolutely filthy! Had I not shown up when I did, the truck apparently would have been sent back to Saddleback Auto in pieces, most likely with the blame being shifter to me. This wasn't one unfortunate mistake but a series of careless negligence. It was a repeated failure to properly handle, inspect, and take responsibility for a customer's vintage vehicle with attention to detail and preservation. If you care at all about your classic car or truck, my experience gives me zero confidence in leaving any vintage vehicle of any significant value, originality or rarity with Action Auto of Lake Forest. Six weeks the first time. Another month the second time. Damage to the truck. Defective and sloppy work. Outsourced work that wasn't properly checked. More damage. A filthy truck returned. And then an attempt to pass part of the repair bill on to me. Never again!

I want to thank Randi Larson and her excellent customer service on a rainy day!! She was very kind…read moreand rescaled our appointment on the same day so the rain could pass. Thank you Randi Larson

Really sad with how local businesses seem to be reacting to this craziness. I also own a small…read morebusiness, and what I experienced today was simply not okay. Being that this is the only place to help people with their title/registration needs (and they know it) they apparently couldn't help me today without an appointment. There was absolutely nobody waiting, and there was 3 staff members just sitting in there not helping anyone. They could have helped me... They refused. Not okay for a small town location.

I have a classic 1951 Ford with a 239 V8. I recently upgraded it to 12v and installed a 2x2…read morecarburetor setup. Dave came over to install a solid state ignition and adjust the carburetors. He did a wonderful job and I am very pleased with his performance.

Guy took 450.00 in advance, tore the car apart and refused to answer his phone for eight weeks…read more When he showed back up he gave us 120.00 and screwed off. I don't know what kind of crap this fool thinks he can pull off, robbing people. Don't use this jerk and definitely DON'T GIVE HIM ANY $$$ up front. And don't buy the "veteran" crap. He had no trouble ripping off a disabled Army medic and his wife.