Isabella was absolutely amazing! She totally took care of me with my new AZ vehicle registration…read more Fast and friendly, she took the time to thoroughly explain the entire process to me. Isabella made the visit an absolute blast. Easy breezy in and out. Very interactive and pleasant personality. I was greeted immediately upon walking in this location and everyone working there was smiling. Truly amazing experience all around! Thanks for making it enjoyable Isabella and the team at Footework!

Very rude staff, while waiting 30 minutes while the employee entered data into the computer without…read moretelling us what was going on I started to talk to my daughter and didn't hear the lady asking me something so she then asked me "are you deaf". Seriously, you hadn't said a word to me for 30 minutes while talking to other clerks, how could I know you were now talking to me.

Insane fees. Just go to the DVM, the facility is much nicer and the wait is practically the same…read more The receipt they gave me doesn't include their fees, very sneaky. $100 in fees for transferring two titles. Ridiculous.

This is an edit of a previous rating. My apologies to this company for my misinformed comments…read moreabout issuing antique license plates on a classic car. They were correct in saying the plates could not be issued. Only issue now was they didn't give me the technical reason and just said it can't be done. I had to later follow up with MVD to learn antique plates can only be issued to pre-1980 vehicles. Mine was a 1984. The car can be registered and insured as a classic for that year but is ineligible for antique or Year of Manufacture (YOM) plates. My apologies for the initial review. But I think if they were better educated in the issuing of specialty plates, they would have given me a factual reason and not a "we can't do it" statement.

If you want to wait around and be treated by rude staff, this is the place to go…read more Showed up at 2pm and was greeted by a rude miserable employee who told me there was no need to check in and I should just sit down and basically shut up. Then she proceeded to take someone before me and I waited for 20mins. What is the point of an appointment? Then she refused to work on our title needs. Went to the MDV in Cottonwood and was in and out within 30mins. As the agent at the MDV said, FooteWork only processes simple issues, which I can do on my own for less cost. Just make an appointment at the MDV and save your $.

Quick and easy are the two words that describe the service I received. The staff was knowledgeable…read moreunpleasant to deal with no waiting at all.

Roxy Padilla was the best ever! She totally took care of me with my new AZ drivers license. Fast…read moreand friendly, she took the time to thoroughly explain the entire process to me. Roxy made the visit an absolute blast. Easy breezy in and out. Very interactive and pleasant personality. Free bottled water! I was greeted immediately upon walking in this location and everyone working there was smiling. Truly amazing experience all around! Thanks for making it enjoyable Roxy and the team at Footework!

I had a great experience at FooteWork while taking care of my driver's license and getting it…read moretransferred from out of state. This has been a particularly grating task but I found the whole experience really easy. The wait times were short and all the staff was efficient and kind. I cannot remember everyone's names but I met with Roxanne Padilla for my final test. She was kind, knowledgeable, and friendly from start to finish. She made the entire process easy and stress-free, answered all of my questions, and was very patient. Her professionalism and positive attitude really stood out. I truly appreciated their excellent customer service. Thanks Footework!

Never had to leave a negative review but this MVD Office in Cottonwood has earned it…read more I am moving and have misplaced our title for our RV. I go in to the Cottonwood AZ MVD Office with my Lien release from the bank signed and notarized and ask for a duplicate title and for some strange reason they tell me that they cannot help me that the bank has to release the lien. I explain that I have the lien release in my hand. I tell them the Bank is no longer in business. I'm told to contact bank and have them release the lien. I'm sure they heard me.... I've contacted the bank and they tell me to call MVD and tell them Lien was released and show them the copy of my Lien release. A one and a two!! We're just dancing now!! This is the definition of frustrating. What to do? What to do? I'll get names of MVD Associates and post soon. We stand in line for 25 to 30 minutes and then we get nowhere. Lucky they're getting one star!!

While it can sometimes be a bit understaffed, i think its actually a solid place every time ive…read moregone there. Compared to a LOT of DMV's, this one is pretty low business so walk ins are still in the realm of possibility if you dont get there too late . The driving test is EASY. I passed first time. Just know your basics and you'll do fine! Though I encourage you to learn whatever you can after you get your license. Happy driving.

I entered the business at 3:15 Feb 28th, 2017. The "guy" (nicely termed), was totally crass, rude…read moreand disrespectful to me. If he was hired for a public service position it should be terminated immediately. I can not believe anyone would treat customers that way. The big guy. Brn hair and eyes. I'm a little worried because he has my address and might come after me

Lied and took me my money and refused to return it. Very rude people and and deceitful. I am…read morewriting the BBB and I will let as many people know what took place and Not to use this company!!

This DMV is one of the better DMVs I have been to in my life. They're pretty nice and fast as well…read moreas efficient especially if you have an appointment set up. If you do or if you don't try to get here before you open or you may get stuck waiting in line for a long time like most DMVs. The 2 times I went I got lucky with both times to get a new license plate as well as a new license. The first time I went there was absolutely no line, the second time I got there soon they opened. Even though there was a decent amount of people waiting to get in too, I was able to be done in like 3-4 minutes with my appointment and the staff were friendly too. This is one of the better DMVs to go to.

The attendant I saw was understanding and courteous, going above and beyond to make sure I needed…read moreit I had before I left the building. I was very grateful to have such a positive experience here.