Waited to be seen for over 20 minutes. The process took an hour. And I was charged $75 for a new…read moreTravel ID License. Should have just went to the DMV. Hubby went the week before to DMV and he waited 15 minutes. Process was 5 minutes and he only paid $25. I was really ripped off. Would not recommend going here, only if it is a last minute convenient, and I use that word loosely here.

Footework has been my go to for MVD matters for many years…read more Recently I needed to have lienholder removed from a Manufactured Home title. Lorely, in the Prescott Valley office, helped me, showing professionalism and courtesy. I recommend her and Footework to anyone needing help MVD matters.

Very helpful I was very curious staff that knew what they were doing and understood how to help me…read more Every question that I had they were able to answer and they got me through very quickly.

Insane fees. Just go to the DVM, the facility is much nicer and the wait is practically the same…read more The receipt they gave me doesn't include their fees, very sneaky. $100 in fees for transferring two titles. Ridiculous.

Quick and easy are the two words that describe the service I received. The staff was knowledgeable…read moreunpleasant to deal with no waiting at all.

If you want to wait around and be treated by rude staff, this is the place to go…read more Showed up at 2pm and was greeted by a rude miserable employee who told me there was no need to check in and I should just sit down and basically shut up. Then she proceeded to take someone before me and I waited for 20mins. What is the point of an appointment? Then she refused to work on our title needs. Went to the MDV in Cottonwood and was in and out within 30mins. As the agent at the MDV said, FooteWork only processes simple issues, which I can do on my own for less cost. Just make an appointment at the MDV and save your $.

It's in and out. Quick with a nominal fee. Had to renew our car registration. Will go for DL…read moreregistration next. Happy to have this alternative to the state run department.

Destiny diffidently needs customer relations training …read more she sniped me because I asked a question when she asked was typing but when her phone vibrated she didn't have any problem she stopped typing and answered the text with a text and didn't even get upset with whom ever texted her. She was as slow as molasses's in January!!! Pro = we got what we went for Con = we were treated like the child ! She was in charge.

While it can sometimes be a bit understaffed, i think its actually a solid place every time ive…read moregone there. Compared to a LOT of DMV's, this one is pretty low business so walk ins are still in the realm of possibility if you dont get there too late . The driving test is EASY. I passed first time. Just know your basics and you'll do fine! Though I encourage you to learn whatever you can after you get your license. Happy driving.

They had the nastiest old lady ever working here. Even another elderly lady, waiting in line, felt…read moresorry for me because she went out of her way to bully me! It was the rudest most unprofessional thing I've ever experienced. People like her are exactly why they invented the word: Hag! Terrible customer service

I entered the business at 3:15 Feb 28th, 2017. The "guy" (nicely termed), was totally crass, rude…read moreand disrespectful to me. If he was hired for a public service position it should be terminated immediately. I can not believe anyone would treat customers that way. The big guy. Brn hair and eyes. I'm a little worried because he has my address and might come after me

Lied and took me my money and refused to return it. Very rude people and and deceitful. I am…read morewriting the BBB and I will let as many people know what took place and Not to use this company!!

This DMV is one of the better DMVs I have been to in my life. They're pretty nice and fast as well…read moreas efficient especially if you have an appointment set up. If you do or if you don't try to get here before you open or you may get stuck waiting in line for a long time like most DMVs. The 2 times I went I got lucky with both times to get a new license plate as well as a new license. The first time I went there was absolutely no line, the second time I got there soon they opened. Even though there was a decent amount of people waiting to get in too, I was able to be done in like 3-4 minutes with my appointment and the staff were friendly too. This is one of the better DMVs to go to.

Every one that works there is super rude and grouchy. Don't want to help just want you out of there…read moreface so they can go home.