Paid for an $ 3500 transmission via Nationwide and was told it had less than 76,000 miles... maybe…read moretrue but still it was junk !! Had to pay to get it pulled as well as junk put in. Now wait another two to three weeks and hope they find a working option. never again. deception and delays Phone number of those who took payment but denied they had anything to do with my transmission. 877-909-1010 Wyoming. 1 star is too high a rating by the way.

Thought I'd add my husbands experience. Husband went in today to get antifreeze and he said both…read moreguys were super helpful and friendly.

I called A1 about a air-spring issue in my 2012 Jeep Grand Cherokee. Chris called me back within 15…read moreminutes and gave me advice on what to do. He didn't charge for his expertise, or his time, he just helped steer me in the right direction as well as give me the location of a Jeep dealership in town that would know more. Update: Chris it is working! Thank you again!

Chris is absolutely amazing!!! We had a weird thing with our Tacoma when we were driving through…read moreand despite being busy he helped us. Super awesome place and would for sure come back if we needed work again!

Seth and Casey in the service department really went above and beyond to help me with service on my…read moreram 2500. I had a last minute breakdown before a family vacation and they got me sorted and back on the road quickly and basically saved the vacation. Great people and great work, would recommend.

This has to be the worst most dishonest shop in all of America. Buyer be warned!!…read moreI would give them -100 stars if I could. I had a van converted into a living space that broke down in Jackson, had it towed to this shop for major engine repair and when I picked it up noticed aggressive issues with the transmission which ended up blowing the 5th gear on a trip to Utah. Come to find out the transmission was mostly drained but never refilled. To make matters worse, these transmissions dont really exist anymore and now I'm stuck with this vehicle that is not operational. When I confronted the shop they decided to go radio silent. I gave them a list of issues that were not present before allowing them to work on my home. Extremely loose power steering bots, A/c system drained but never refilled, broken hood ornament and more. Now because of this shop's incompetence, I'm forced to purchase a different vehicle and have even more distrust for humans. DONT TAKE YOUR VEHICLE HERE!

Great service. Last minute oil change on Saturday and they were very accommodating and professional.read more

We made a pit stop here to get gas, on our way to Denver. The gas station itself looks a bit more…read morelike an auto center and is pretty no frills from the outside, but I found the inside to be well stocked, clean, and the person working (maybe the owner) to genuinely be one of the kindest people. I'd probably make this a local spot to support if I lived in the area just from the interactions I had with the folks inside. Just super nice people here.

High quality mechanic shop. They fixed a snapped strut, and replaced the other side as well. My…read moretruck drives wonderfully! Brian and his crew were thorough and professional. Will recommend to everyone!

Good enough, they took me in and answered questions when (most of ) the rest of the mechanics in…read moretown just couldnt fit me in...

The worst customer service and service I have ever experienced. Undoubtedly up charge and under…read moreperform their competition. Go anywhere else. I am not convinced that they even preformed the duties that they stated they did.

STAY AWAY!!! CRIMINALS!!! I have a 2004 Jeep Wrangler Sport with 84,000 miles on it that I took…read moreto Castlerock after my radiator died. Upon inspection, Brian, the service manager, told me that I needed a whole new engine and that it would be $5800 to replace. He also told me not to worry because he had several guys in the shop interested in "taking my Jeep off my hands so I wouldn't have to deal with it" and that they had some great deals on new Jeeps in stock and he'd get me with his best salesman to get me all set in a brand new Jeep. My son (who lives out of state), being a master technician for BMW and now a tech for Tesla gave them a call for me to find out exactly why they felt I needed a whole new engine. At first, the Castlerock mechanic pretty much blew my son's inquiry off but as as soon as the Castlerock mechanic found out my son was mechanic himself for BMW and Tesla, according to my son, the Castlerock mechanic couldn't get off the phone fast enough and gave him no explanation for why I needed a whole new engine. Subsequently, after paying an almost $300 diagnostic fee (which I didn't even need), I had my Jeep towed to another location GearHead Auto in Victor, Idaho, for a second opinion. I am happy to say that GearHead is an HONEST outfit that doesn't lie to their customers and try to scam them out of thousands of dollars in unnecessary repairs as I picked my Jeep up yesterday and after repairs AND an oil change, my total bill was $437.00 dollars!!!! All I needed was a new radiator, as I originally thought and my Jeep is running like a champ again! CASTLEROCK IS A CROOKED OUTFIT AND SHOULD BE SHUT DOWN! They saw a single female walk through the door and thought they could pull one over and take advantage of me but they were WRONG!! I will be filing a formal complaint on this dealership as there are laws against what they are doing not to mention, how many people before have been scammed by them and paid for repairs they didn't need??? SHAMEFUL!

JD is the best Great service…read moreIf busy, best to show up 30 mins before opening and get in line early

JD and his team at Big O Tires are amazing! They have helped me with a couple vehicles now and most…read morerecently helped me with the perfect new set of wheels and tires plus a lift kit. They are honest, hard working, and extremely respectful. Customer service is number one here! Thank you JD for all the help. Until next time!