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    Carquest Auto Parts - CLARK'S BROADWAY AUTO PARTS

    4.3 (11 reviews)
    Open 7:00 am - 6:00 pm
    Updated a few days ago

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    9 months ago

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    5 years ago

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    6 years ago

    Needed some oil for my jeep on a Sunday at 3:50, Napa was closed and they close at 4... they stayed open and where very helpful.

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    Review Highlights - Carquest Auto Parts - CLARK'S BROADWAY AUTO PARTS

    Needed some oil for my jeep on a Sunday at 3:50, Napa was closed and they close at 4...

    Mentioned in 3 reviews

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    Castlerock Jackson

    Castlerock Jackson

    (3 reviews)

    The worst customer service and service I have ever experienced. Undoubtedly up charge and under…read moreperform their competition. Go anywhere else. I am not convinced that they even preformed the duties that they stated they did.

    STAY AWAY!!! CRIMINALS!!! I have a 2004 Jeep Wrangler Sport with 84,000 miles on it that I took…read moreto Castlerock after my radiator died. Upon inspection, Brian, the service manager, told me that I needed a whole new engine and that it would be $5800 to replace. He also told me not to worry because he had several guys in the shop interested in "taking my Jeep off my hands so I wouldn't have to deal with it" and that they had some great deals on new Jeeps in stock and he'd get me with his best salesman to get me all set in a brand new Jeep. My son (who lives out of state), being a master technician for BMW and now a tech for Tesla gave them a call for me to find out exactly why they felt I needed a whole new engine. At first, the Castlerock mechanic pretty much blew my son's inquiry off but as as soon as the Castlerock mechanic found out my son was mechanic himself for BMW and Tesla, according to my son, the Castlerock mechanic couldn't get off the phone fast enough and gave him no explanation for why I needed a whole new engine. Subsequently, after paying an almost $300 diagnostic fee (which I didn't even need), I had my Jeep towed to another location GearHead Auto in Victor, Idaho, for a second opinion. I am happy to say that GearHead is an HONEST outfit that doesn't lie to their customers and try to scam them out of thousands of dollars in unnecessary repairs as I picked my Jeep up yesterday and after repairs AND an oil change, my total bill was $437.00 dollars!!!! All I needed was a new radiator, as I originally thought and my Jeep is running like a champ again! CASTLEROCK IS A CROOKED OUTFIT AND SHOULD BE SHUT DOWN! They saw a single female walk through the door and thought they could pull one over and take advantage of me but they were WRONG!! I will be filing a formal complaint on this dealership as there are laws against what they are doing not to mention, how many people before have been scammed by them and paid for repairs they didn't need??? SHAMEFUL!

    Carquest Auto Parts - CLARK'S BROADWAY AUTO PARTS - autopartssupplies - Updated May 2026

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