Thank you @tetonmotors! You guys are greatly efficent in getting my tires ordered, booked in for an…read moreappt and having me be safe on the roads. You have one Happy Camper!

Revisiting the fact that these people misdiagnosed my air conditioning in my SUV and replaced the…read morecondenser. It still leaked and all the expensive coolant (almost $500 worth) and the air conditioning didn't work after a short time period. After telling them this, they told me I must have done something. After reporting it to the owner, the owner told them to fix my air conditioning. The service department told me in a text, whining like a child, that they did me wrong and want to make this right. My original bill was near $1700.00. I spoke with them and they told me it would basically cost me nothing to fix the issue. They spent three days until they finally got to my vehicle. I walked in and my suv was finally in the service bay. The service manager called back on the phone to the mechanic while on speaker phone. He asked the mechanic how the suv was doing and the mechanic replied, "What, this piece of shit!" The service manager promptly took the call of speaker and smiled at me. This guy said to me a week earlier that I should have gone with a Ford because Chevy's suck. This is a Chevy dealer saying this to me. I just then thought the man was an idiot. Anyway, my vehicle was a Chevy Yukon and only three years old at that time. What a pleasure having someone work on my vehicle after saying Chevy's suck and the mechanic calling my suv a piece of shit. I feel so confident having people like this work on my car.....NOT!!!! Anyway, the guy calls me up while I am working and tells me my SUV is ready. I said "Great' how much?" He said $1000 plus dollars. Can't remember exactly the number but it was over $1000. I thought they were going to basically do this for free. I just wanted my vehicle and wanted to get away from these thieves as fast as I could. I paid for it via credit card over the phone and picked up the vehicle after hours. Upon pickup, the bill was on the seat of the SUV. I looked at it and the guy charged me a second time for the coolant (almost $500.00 of the bill) after I paid for the coolant the first time when they misdiagnosed that the coolant lines where leaking. DAH!!!!!!!! I shall never return to this p[lace again. Not forgetting to mention, I don't think the two service managers like each other, because the bald one had the other one find a vehicle in the lot and was swearing the worst after asked to do so. Not a place of trust or pleasure. I don't believe there is any honesty here. I was screwed on this one. Beware of these people. Very sad experience I had to endure. Lied to and cheated. Why would I return for more of that?

We highly recommend this shop. Our 2010 Chevy Express van broke down on a road trip, and we were…read moretowed in by AAA. Electrical issues were messing with several systems in our van, most importantly the transmission. This shop has capable and experienced technicians in house, so their troubleshooting and repair was efficient, and got us back on the road quickly. The owner Levi was transparent and professional. The hourly pricing is competitive, and the speed of the work means we came out with great value for the overall job. The technician Isaiah explained the work in detail after it was performed to help with our records. Honest work at a good price with professional service, would recommend to a friend!

This is the second time I have brought my car in with dash lights on and they have looked the car…read moreover, reset the lights and determined that it didn't need any work done... Any mechanic could've taken advantage of the situation. They even swapped one of my brake lights that was out for free... Honest mechanics are hard to find these days and they must be protected at all costs

Honest, Fast, and Fair! I had an amazing experience at…read moreValley Car Service Center! They quoted me a fair price, but when the job turned out to be quicker and easier, they actually charged me less--who does that these days?! Super honest, fast service, and really kind people. I'll definitely be back and recommend them to everyone I know. Thank you!!

Had a small issue with my roof rack, these guys came to my rescue right away and solved my problem!…read moreVery nice guys and so helpful!!

Needed an oil change. Very convenient and courteous people. Worked super quick and we were in and…read moreout in less than 30 minutes. Didn't even have to remove the Yakima sky box. Price was good for the services we received and the speed at which everything was completed.

I took my car there without an appointment and they were so nice and accommodating. Excellent work…read moreand service. Thank you.

Honest, straightforward, highly referred. Got my car in last minute during a short trip to Jackson…read morebecause of an accident. They were able to access damage the next day & didn't charge me. Don't go anywhere else! These guys are the real deal - came highly recommended by my cousin who lives locally.

Offering Texans fast, friendly service!…read more If you are looking for your mechanic to flip out on you, telling you to leave and come back later when you have recently confirmed an appointment, belittle you with explicative and f-bombs, and refuse you service then this is your place! I pulled in at my appointed time. Dave came out and asked me to leave and come back in two minutes. Before I realized what the issue was I asked if I could pull into an empty field right next to where I was parked. He yelled at me that it was not his property and I must be hard of hearing. It looked like an empty field of weeds to me, but Jackson! A FedEx truck needed to turn around in the cramped lot. The truck had room if it were to make a 3 or 5 point turn, but by now I realized what was going on and that I would turn around and leave. Dave, clearly pissed off, continued staring at me and telling me I was not able to F'in listen when all I was doing was waiting for him to take a step back so I did not hit him turning around. I guess he expected me to back all the way out his long drive and then reverse into oncoming traffic on the highway because he was preventing me from actually moving any other way where he was standing and fuming. I asked if he would move and I would turn around (he was right next to my driver's side door) he returned to yelling at me and then refused me service to what I felt was a full meltdown. I apologized repeatedly, but he continued yelling at me to park the vehicle. He had a mechanic do the quick service (about 5 minutes total) at full price and then said nothing to me as I paid the bill. In the end, I paid for the service, repeatedly apologized for 'not listening, and was never returned the favor or explanation of his behavior. Being super lame to customers is the new Jackson.

My tire sensor light was on during a trip awqay from home. Without an appointment, they checked…read moreall tires and figured that it was a sensor issue. They were able to reset the sensor so I was able to continue my trip without worry. They did not charge me. I would highly recommend them for excellent service,

Dishonest and Untrustworthy…read more I went to this shop expecting an honest evaluation, but instead they tried to rip me off. They told me my rotors were worn out and needed replacing -- even though my husband had just installed brand-new rotors two months ago. When I called my husband (who is a mechanic) and told him what they said, he immediately knew something was off. When confronted, the guy backpedaled and said his job was "just to give an estimate." That's not the point -- I trusted them to give me an honest assessment of my car, and they flat-out lied about work that didn't need to be done. Do not trust these people. They will make things up, replace parts and filters that don't need replacing, and take advantage of customers who don't know better. Thankfully, I had someone who could verify their dishonesty, but not everyone will. Stay far away.

Adam worked outside of the scope to help me find a solution to my failed HVAC and radio system…read moreafter a battery install. Although the solution was never found, I appreciate his diligence and efforts.

Our Mercedes had a problem with the windshield wiper fluid not coming out onto the front window…read more When I called...Ryan picked up and he asked me to come in within 2 hours. He took a look and diagnosed the problem right away.... He said we just needed to push more firmly on the fluid button. I was relieved the problem was resolved so we could continue to use our car during our vacation. We're back on the road vacationing! Thanks Ryan for being efficient and professional. Kei

We had an issue with our truck while traveling. It was important that we get our truck fixed in a…read moreday as we were set to leave the following morning. We brought the truck in at 8:40 am and by 11:30 it was fixed at a very reasonable price. Fast, reliable, honest service that was greatly appreciated! If we are ever back in the Jackson area and have issue, Decker's will be our first choice!

I made the mistake of pulling my fifth wheel trailer up the 10+ percent grade and not properly…read moresetup for braking. Smelled brakes at the end of pull. Contacted Decker and they found room to check my truck the next day. They reported slight boot damage on front left caliper. No leaks and brakes were road tested to be working good. 50% pads remained. He presented my options to watch them or replace both front calipers. Based on their inspections and good discussion I chose to hold off the break job. Charged me approximately 1 hour labor and I was back on the road with confidence.