Terrible treatment of me as an Indian. Feels as though you can't get the treatment that you need. I…read morewasn't able to pick up my mouth guard at the same time as an exam- they require separate appointments. The dentists (3 different now) have been chatting very loudly about their personal lives and Netflix shows that they like to watch while in the office. I was also screamed at while standing halfway in my car in the parking lot that I needed to have a mask on during the end of Covid times & then while in the office right before they were going to examine and begin my teeth cleaning that I needed to have the mask over my mouth. It was very rude now the situation was handled & seemed unnecessary to keep outing the mask up over my lips when every couple of minutes they were looking inside my mouth. Was not able to get my x-ray of my tooth while pregnant the day they my tooth broke and I had to go elsewhere for an emergency appointment to have it fixed since tribal health couldn't get me in here. So I was forced to get an x ray while 8 months pregnant in order to have my completely cracked and broken off tooth fixed. There should be a way to help people regardless of a document sharing policy in case of emergencies. Perhaps, options to a system that uses facial recognition or something for emergencies could help all people and hopefully some Indians.

From the owner: Providing quality dental care services for American Indians/Alaskan Natives and all other community…read moremembers.

My wife was a patient at this practice, and after watching what she went through, I would not…read morerecommend this dentist for cosmetic dental work. She originally went in to have a veneer replaced after having her existing veneers for about 15 years without problems. The replacement repeatedly came off and had to be reattached three times. On the third attempt, additional structure was removed from her natural tooth without her understanding beforehand that this was going to be done. She developed significant tooth sensitivity afterward that has unfortunately persisted. During the course of this treatment, the veneer on the neighboring tooth was also damaged and had to be repaired by the office. That veneer later chipped in the area that had been repaired. What bothered me just as much as the dental problems was how her concerns were handled afterward. When she obtained her records, there was apparently no documentation of the sensitivity she reported or of the damage and repair to the neighboring veneer. When she questioned the dentist about why these significant issues weren't documented, she was extremely frustrated by how dismissively her concerns were addressed. There were also major communication issues with billing. After multiple visits without being told about a substantial outstanding amount, she was eventually surprised with a bill of approximately $850. She disputed the remaining balance because of everything that had occurred, and the practice ultimately sent that disputed balance to collections. I've watched my wife spend an incredible amount of time and energy dealing with something that started as a straightforward replacement of a veneer that had lasted approximately 15 years. She is ultimately paying the remaining bill simply because she wants to be finished with the situation. Obviously, I wasn't the patient in the chair, so I can only speak from my perspective as her husband and to what I personally witnessed her deal with afterward. But after seeing the ongoing sensitivity, the problems with her veneers, and the stress and frustration caused by the way the situation was handled, I would not feel comfortable trusting this practice with my own cosmetic dental work.

I rarely leave negative reviews, but my experience with this dentist was so upsetting that I feel…read moreother patients--especially anyone considering veneers or cosmetic dental work--should know what happened. I initially went to this practice to have an existing veneer replaced. I had had my veneers for approximately 15 years without any issues, so I was not new to having veneers or to what living with them should be like. The replacement veneer had to be reattached three separate times because they repeatedly failed to secure it to my tooth. It kept coming off. What was particularly concerning was that it wasn't until the third attempt that the dentist decided to remove additional structure from my natural tooth. There was no discussion with me beforehand about why this was suddenly necessary after two previous attempts, what exactly he was going to do, or the possibility that it could result in increased sensitivity. Following that procedure, I developed significant sensitivity in that tooth that I had never experienced before. About six weeks later, when I returned for the final placement of the veneer, I specifically told the dentist about the sensitivity. He acknowledged that it was most likely related to the additional shaving of my natural tooth. When I tried to discuss what had happened and what could be done about it, he became flustered and essentially told me there was nothing to do but wait. He said the sensitivity might resolve within weeks or months, but that it also might not. Unfortunately, it has persisted. That was not the only problem. During this process, the veneer on the neighboring tooth was damaged while the dentist was working on me. The office repaired the damage they caused, but shortly afterward, that veneer chipped in the same area that had been repaired. Again, these were veneers I had lived with successfully for approximately 15 years before coming to this practice. I later requested a copy of my dental records and was shocked to find no documentation of my complaint about the new tooth sensitivity and no documentation of the damage to the neighboring veneer or the repair they performed on it. I subsequently spoke with the dentist (Harrington) by phone and specifically asked why events that I considered significant to my treatment weren't documented in my chart. His response was essentially that they couldn't document everything, adding something to the effect of, "We can't include everyone's vacations." I was stunned by the comparison. I wasn't asking why casual conversation hadn't been documented. I was asking why a new symptom following treatment and damage to another veneer during that treatment weren't reflected in the records I received. The billing experience added another layer of frustration. I had been back to the office multiple times after our initial discussion about insurance, and no one mentioned that I had a substantial additional balance. More than six months later, as I was leaving the appointment where I had just discussed my ongoing sensitivity, I was suddenly told that I owed approximately $850. I was genuinely shocked. Given everything that had happened, I disputed the remaining balance. The office ultimately sent that disputed balance to a collection agency. I have decided to pay it because I simply do not want to devote any more time or energy to dealing with this practice--not because I believe my concerns were appropriately addressed. I understand that complications can happen with dental work. My negative review isn't based simply on the fact that something went wrong. It is based on the entire way this situation unfolded and was handled: replacing a veneer that had given me no trouble for approximately 15 years, repeatedly failing to secure the replacement, requiring three reattachments, removing additional natural tooth structure on the third attempt without discussing it with me beforehand, leaving me with ongoing sensitivity, damaging a neighboring veneer that subsequently chipped following their repair, failing to document significant aspects of what occurred in the records I received, responding dismissively when I questioned those omissions, poor communication about a substantial bill, and ultimately sending the disputed balance to collections. After this experience, I completely lost confidence in this dentist's clinical judgment and in the way this practice handles problems when they occur. I will not return, and I would not personally trust this practice with cosmetic dental work again.

Dr Marsh's practice, Carpinteria Dental, was taken over by Dr. Macias. Dr. Marsh will be missed,…read morealong with Storm the four legged Office Manager. After seeing the same excellent support staff, and meeting Dr. Macias, I am optimistic about the change. He was very kind, despite some truly self inflicted tooth troubles, and really took the time to work to repair my tooth correctly. He was a gentle as humanly possible through the whole process. I look forward to seeing him under better dental circumstances.

Such awesome staff! John is great and his whole staff seem very knowledgeable and everyone truly…read moreseems to be happy working there.

Isabel was professional and answered all my questions. I felt like I was in good hands.read more

I received care here a few years ago, and after talking with a friend recently, we realized we both…read morehad very similar, and very concerning, experiences with Riviera Smiles. I feel it's important to share mine. I waited over an hour past my appointment time before being seen, and unfortunately things only went downhill from there. Months after my visit, I received a surprise notice saying I owed a lot of money, with no itemized bill attached. I then spent months going back and forth between my insurance and the office. My insurance was incredibly helpful and patient, and they told me the office did not file the claim accurately, which created ongoing issues. The office staff, on the other hand, felt scattered and disorganized every time I called. They also billed me for several X‑rays, including a panoramic one they couldn't provide proof of ever taking. Because the information I was getting from the office kept changing, I ended up keeping pages of notes with time stamps just to track everything. I simply didn't trust Riviera Smiles to keep accurate records. After reading other reviews, it seems like my experience wasn't an isolated one. I would recommend being very cautious and double‑checking everything if you choose this office.

My family has been going here since I can remember. They are awesome dentists and very genuine good…read morehearted people. I always refer to them and have never been or heard and disappointments.

Our whole family has been going to Dr. Churchman for 20 years and really appreciate the great staff…read moreand excellent dental care. Dr. Churchman also works hard to make it as painless as possible, even for guys like me!

Like most of us, I am not a fan of the dentist. I do know, however, that avoiding going to the…read moredentist is a terrible idea. If you think about it, aside from inheriting bad teeth, most dental issues are avoidable by simply brushing 2-3x a day and flossing daily. I know all of this because Dr. Churchman not only treats me, he educates me. I have had a cavity filled by him and he did a super job of not letting me see the needle. His staff is thorough and simply top notch, especially Tammy. She is pleasant, courteous and very professional. I highly recommend Dr. Churchman for all of your dental maintenance and needs. He is honest, reasonable and takes pride in his work.

Love this place my daughter went for braces. It's amazing very clean very professional,…read moreprofessional, good clean it's awesome.

From the owner: Drs. Page Hudson and Ryan Pendleton have been recognized as Elite Premier Providers of Invisalign…read moreclear aligners, with extensive experience using this advanced aligner system. As Elite Premier Providers, they represent the top 5% of orthodontists that do Invisalign treatment. We are progressive with the utilization of 3D technologies like SureSmile and CBCT radiography to provide precise and efficient treatment. We have designed and built our new office to work seamlessly with these technologies so that we can complete your treatment faster and better than ever before.

Great dentist…read more Requires that I post at least 85 characters more but I don't really have more to say other than Trevor is a great dentist

Unnecessary treatments, no numbing application was applied for my veneer when getting it put on,…read morereally high-end prices I decided to go here because I saw good reviews on here. I will say I have had no issues with the staff and they've all been very kind even doctor Denny as well no issues as far as hospitality. In fact, I loved everyone there. As far as the appointments, though, something was off and a little fishy. He had said one tooth had too many fillings and it needed a veneer so I did that and it was a huge amount of money. I think it was around $800. After that I had problems with the tooth and he said it could've been a hairline fracture or it could need a cap and he was ready to schedule an appointment for that. Not only that is he pointed out that I had about three teeth with cavities in it. I also asked him to shave down my teeth and some areas from some bad fillings. I had gotten previously from a different dentist and he never did that for me. I decided to go to Kendall Rhodes associates. They didn't find any of the cavities. There was nothing wrong with the tooth that he wanted to fix a hairline fracture for. Not only that is on a very first appointment the dentist smooth out my fillings without me having to ask, she knows it and said how terrible and just went into it. I'm blown away. I want to believe that this is a good dentist and that money isn't a contributing factor to the decisions he made on my teeth. But I'm having a really hard time justifying all the money that I've spent. I'm very thankful I went to another dentist where I feel like they aren't just trying to milk my money.