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    Churchman Loren K, DDS

    5.0 (2 reviews)
    Closed • Closed

    Services - Churchman Loren K, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Churchman Loren K, DDS Photos

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    Aloha Dental Care- Carpinteria - (805) 684-5454

    Aloha Dental Care- Carpinteria

    3.6(8 reviews)
    0.1 mi

    My wife was a patient at this practice, and after watching what she went through, I would not…read morerecommend this dentist for cosmetic dental work. She originally went in to have a veneer replaced after having her existing veneers for about 15 years without problems. The replacement repeatedly came off and had to be reattached three times. On the third attempt, additional structure was removed from her natural tooth without her understanding beforehand that this was going to be done. She developed significant tooth sensitivity afterward that has unfortunately persisted. During the course of this treatment, the veneer on the neighboring tooth was also damaged and had to be repaired by the office. That veneer later chipped in the area that had been repaired. What bothered me just as much as the dental problems was how her concerns were handled afterward. When she obtained her records, there was apparently no documentation of the sensitivity she reported or of the damage and repair to the neighboring veneer. When she questioned the dentist about why these significant issues weren't documented, she was extremely frustrated by how dismissively her concerns were addressed. There were also major communication issues with billing. After multiple visits without being told about a substantial outstanding amount, she was eventually surprised with a bill of approximately $850. She disputed the remaining balance because of everything that had occurred, and the practice ultimately sent that disputed balance to collections. I've watched my wife spend an incredible amount of time and energy dealing with something that started as a straightforward replacement of a veneer that had lasted approximately 15 years. She is ultimately paying the remaining bill simply because she wants to be finished with the situation. Obviously, I wasn't the patient in the chair, so I can only speak from my perspective as her husband and to what I personally witnessed her deal with afterward. But after seeing the ongoing sensitivity, the problems with her veneers, and the stress and frustration caused by the way the situation was handled, I would not feel comfortable trusting this practice with my own cosmetic dental work.

    I rarely leave negative reviews, but my experience with this dentist was so upsetting that I feel…read moreother patients--especially anyone considering veneers or cosmetic dental work--should know what happened. I initially went to this practice to have an existing veneer replaced. I had had my veneers for approximately 15 years without any issues, so I was not new to having veneers or to what living with them should be like. The replacement veneer had to be reattached three separate times because they repeatedly failed to secure it to my tooth. It kept coming off. What was particularly concerning was that it wasn't until the third attempt that the dentist decided to remove additional structure from my natural tooth. There was no discussion with me beforehand about why this was suddenly necessary after two previous attempts, what exactly he was going to do, or the possibility that it could result in increased sensitivity. Following that procedure, I developed significant sensitivity in that tooth that I had never experienced before. About six weeks later, when I returned for the final placement of the veneer, I specifically told the dentist about the sensitivity. He acknowledged that it was most likely related to the additional shaving of my natural tooth. When I tried to discuss what had happened and what could be done about it, he became flustered and essentially told me there was nothing to do but wait. He said the sensitivity might resolve within weeks or months, but that it also might not. Unfortunately, it has persisted. That was not the only problem. During this process, the veneer on the neighboring tooth was damaged while the dentist was working on me. The office repaired the damage they caused, but shortly afterward, that veneer chipped in the same area that had been repaired. Again, these were veneers I had lived with successfully for approximately 15 years before coming to this practice. I later requested a copy of my dental records and was shocked to find no documentation of my complaint about the new tooth sensitivity and no documentation of the damage to the neighboring veneer or the repair they performed on it. I subsequently spoke with the dentist (Harrington) by phone and specifically asked why events that I considered significant to my treatment weren't documented in my chart. His response was essentially that they couldn't document everything, adding something to the effect of, "We can't include everyone's vacations." I was stunned by the comparison. I wasn't asking why casual conversation hadn't been documented. I was asking why a new symptom following treatment and damage to another veneer during that treatment weren't reflected in the records I received. The billing experience added another layer of frustration. I had been back to the office multiple times after our initial discussion about insurance, and no one mentioned that I had a substantial additional balance. More than six months later, as I was leaving the appointment where I had just discussed my ongoing sensitivity, I was suddenly told that I owed approximately $850. I was genuinely shocked. Given everything that had happened, I disputed the remaining balance. The office ultimately sent that disputed balance to a collection agency. I have decided to pay it because I simply do not want to devote any more time or energy to dealing with this practice--not because I believe my concerns were appropriately addressed. I understand that complications can happen with dental work. My negative review isn't based simply on the fact that something went wrong. It is based on the entire way this situation unfolded and was handled: replacing a veneer that had given me no trouble for approximately 15 years, repeatedly failing to secure the replacement, requiring three reattachments, removing additional natural tooth structure on the third attempt without discussing it with me beforehand, leaving me with ongoing sensitivity, damaging a neighboring veneer that subsequently chipped following their repair, failing to document significant aspects of what occurred in the records I received, responding dismissively when I questioned those omissions, poor communication about a substantial bill, and ultimately sending the disputed balance to collections. After this experience, I completely lost confidence in this dentist's clinical judgment and in the way this practice handles problems when they occur. I will not return, and I would not personally trust this practice with cosmetic dental work again.

    Photos
    Aloha Dental Care- Carpinteria - Dr. Harrington

    Dr. Harrington

    Aloha Dental Care- Carpinteria - Carpinteria Lobby

    Carpinteria Lobby

    Aloha Dental Care- Carpinteria - Carpinteria Office

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    Carpinteria Office

    Riviera Smiles - 5 de Mayo? oh yes!

    Riviera Smiles

    3.9(61 reviews)
    0.0 mi

    Not a Yelper but I believe more people should know the great service this office provides…read more How many usually don't contact a dentist until its too late and a tooth is hurting? Well this girl does. Dentists have always made me nervous but this office made that all change, I got a cleaning from Dr Martinez and she was more than thorough with what she was about to do, during the cleaning she continuously asking if I was okay and explained what to expect especially when I was going to feel some discomfort, she did not sugar coat anything and her honesty I appreciated the most. Also I needed a root canal and had to get referred, the doctor available wasn't going to be until August 8th but seeing as I was in pain Dr Martinez and her amazing staff helped me get in that day, I couldn't believe it and am forever grateful. Her and her entire staff from reception to assistants were very professional, compassionate welcoming, and importantly knowledgeable. I wasn't just a customer to them that day, they cared about my pain and advocated for me to get the treatment I needed. Ill always recommend this office because they genuinely care for their patients.

    I received care here a few years ago, and after talking with a friend recently, we realized we both…read morehad very similar, and very concerning, experiences with Riviera Smiles. I feel it's important to share mine. I waited over an hour past my appointment time before being seen, and unfortunately things only went downhill from there. Months after my visit, I received a surprise notice saying I owed a lot of money, with no itemized bill attached. I then spent months going back and forth between my insurance and the office. My insurance was incredibly helpful and patient, and they told me the office did not file the claim accurately, which created ongoing issues. The office staff, on the other hand, felt scattered and disorganized every time I called. They also billed me for several X‑rays, including a panoramic one they couldn't provide proof of ever taking. Because the information I was getting from the office kept changing, I ended up keeping pages of notes with time stamps just to track everything. I simply didn't trust Riviera Smiles to keep accurate records. After reading other reviews, it seems like my experience wasn't an isolated one. I would recommend being very cautious and double‑checking everything if you choose this office.

    Photos
    Riviera Smiles - Dr. Martinez in action!

    Dr. Martinez in action!

    Riviera Smiles
    Riviera Smiles

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    American Indian Health & Services: Carpinteria Dental Clinic - American Indian Health & Services: Carpinteria Dental Clinic

    American Indian Health & Services: Carpinteria Dental Clinic

    1.0(1 review)
    0.3 mi

    Terrible treatment of me as an Indian. Feels as though you can't get the treatment that you need. I…read morewasn't able to pick up my mouth guard at the same time as an exam- they require separate appointments. The dentists (3 different now) have been chatting very loudly about their personal lives and Netflix shows that they like to watch while in the office. I was also screamed at while standing halfway in my car in the parking lot that I needed to have a mask on during the end of Covid times & then while in the office right before they were going to examine and begin my teeth cleaning that I needed to have the mask over my mouth. It was very rude now the situation was handled & seemed unnecessary to keep outing the mask up over my lips when every couple of minutes they were looking inside my mouth. Was not able to get my x-ray of my tooth while pregnant the day they my tooth broke and I had to go elsewhere for an emergency appointment to have it fixed since tribal health couldn't get me in here. So I was forced to get an x ray while 8 months pregnant in order to have my completely cracked and broken off tooth fixed. There should be a way to help people regardless of a document sharing policy in case of emergencies. Perhaps, options to a system that uses facial recognition or something for emergencies could help all people and hopefully some Indians.

    From the owner: Providing quality dental care services for American Indians/Alaskan Natives and all other community…read moremembers.

    Churchman Loren K, DDS - dentists - Updated October 2026

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