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    Sugiyama Janice M DDS

    5.0 (1 review)

    Services - Sugiyama Janice M DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Sugiyama Janice M DDS Photos

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    13 years ago

    Helpful 1
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    American Indian Health & Services: Carpinteria Dental Clinic - American Indian Health & Services: Carpinteria Dental Clinic

    American Indian Health & Services: Carpinteria Dental Clinic

    1.0(2 reviews)
    0.3 mi

    Terrible treatment of me as an Indian. Feels as though you can't get the treatment that you need. I…read morewasn't able to pick up my mouth guard at the same time as an exam- they require separate appointments. The dentists (3 different now) have been chatting very loudly about their personal lives and Netflix shows that they like to watch while in the office. I was also screamed at while standing halfway in my car in the parking lot that I needed to have a mask on during the end of Covid times & then while in the office right before they were going to examine and begin my teeth cleaning that I needed to have the mask over my mouth. It was very rude now the situation was handled & seemed unnecessary to keep outing the mask up over my lips when every couple of minutes they were looking inside my mouth. Was not able to get my x-ray of my tooth while pregnant the day they my tooth broke and I had to go elsewhere for an emergency appointment to have it fixed since tribal health couldn't get me in here. So I was forced to get an x ray while 8 months pregnant in order to have my completely cracked and broken off tooth fixed. There should be a way to help people regardless of a document sharing policy in case of emergencies. Perhaps, options to a system that uses facial recognition or something for emergencies could help all people and hopefully some Indians.

    Apparently, this dentist office only does x-rays. If you have dental issues, like not being able to…read moreeat or drink because of pain, they'll refer you to another dentist in LA. But the referral isn't actually a real referral--just a piece of paper with phone numbers. When you call, they tell you you need a proper referral. So, I reached out to the dentist again asking for a real referral, and they told me to find a new dentist. Which I did. Now, I need x-rays, but they won't send them to the new dentist unless I pay for them. This place is a joke.

    Riviera Smiles - 5 de Mayo? oh yes!

    Riviera Smiles

    4.0(57 reviews)
    0.0 mi

    Dr. Martinez is a wonderful dentist and I have been very pleased with cleanings from different…read moredental hygienists over the years. I did have to go back to replace a temporary crown but a new one was made and the dental assistant came in on a day they are normal closed, which I greatly appreciated! There was an issue with the lab that makes the permanent crown, unfortunately they misplaced the order, so the order needed to be resent but that is not Riviera Smiles fault. They did put a rush on it, so I was able to get the permanent crown put on the day it was delivered, a week after the original appt. I appreciate Dr. Martinez making the time for me to have the permanent crown put on shortly after it arrive at the office, thank you Dr. Martinez :)

    I received care here a few years ago, and after talking with a friend recently, we realized we both…read morehad very similar, and very concerning, experiences with Riviera Smiles. I feel it's important to share mine. I waited over an hour past my appointment time before being seen, and unfortunately things only went downhill from there. Months after my visit, I received a surprise notice saying I owed a lot of money, with no itemized bill attached. I then spent months going back and forth between my insurance and the office. My insurance was incredibly helpful and patient, and they told me the office did not file the claim accurately, which created ongoing issues. The office staff, on the other hand, felt scattered and disorganized every time I called. They also billed me for several X‑rays, including a panoramic one they couldn't provide proof of ever taking. Because the information I was getting from the office kept changing, I ended up keeping pages of notes with time stamps just to track everything. I simply didn't trust Riviera Smiles to keep accurate records. After reading other reviews, it seems like my experience wasn't an isolated one. I would recommend being very cautious and double‑checking everything if you choose this office.

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    Riviera Smiles - Dr. Martinez in action!

    Dr. Martinez in action!

    Riviera Smiles
    Riviera Smiles

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    Sugiyama Janice M DDS - generaldentistry - Updated May 2026

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