From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.

Very responsive, respectful, quick and responsible Ken and his free were great for my hardwood…read morefloor and painting projects.! !

If you're in the need for any floor work whether repair work, partial or full install Ken is your…read moreguy. I found him on a Google search. I called, he showed up within two hours. He assessed the damage areas and within three hours I had a quote for two different options. No need to feel like I needed to negotiate as his pricing was excellent. Ken was able to get a couple guys to my house within 2 days. We were walking on the areas within 48 hours. That included the repair, stain and polyurethane process. In addition to the excellent service, Ken was a great communicator....including some good humor. I will NOT have any floor work done by anyone else as long I am in his company service area.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Phil has reasonable prices, his team does quality work, and they are polite and efficient.read more

Wow! These gentlemen gave me a quote on Monday and were there on Wednesday completing the work…read more They came back Saturday and Sunday to wrap everything up; and let me tell you, this wasn't an easy job. They removed extra old carpet and then refinished the hardwoods underneath. They also did my hallway and stairs. Super impressed!

I have to admit I was skeptical that Mr. Sandless could revive my rustic floors after 30+ years of…read morewear and tear. Tom was determined to bring them back to life and spent hours on his hands and knees painstakingly applying different finishes to get the worn-bare spots to match the rest of the floor. He did an absolutely amazing job as the pictures show. We couldn't be happier with the results! Bob & Judy

I wanted more of a selection than the big retailers and this is the place to go! Very wide…read moreselection of carpets you will not find in the large retailers. Price competitive and service was excellent! Jenn Guidi guided us through the who process. Knowledgeable and patient! Love our new runner! We will be back!

We had a fantastic experience working with Sandy to carpet and tile our new home. From helping us…read moremake all our flooring choices coordinate to guiding us through endless tile selections, she was outstanding in her patience and expertise! She went above and beyond in so many little ways that were deeply appreciated by us! So grateful for this shop and their professionalism!

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.

Working with Tao was a great experience overall. My wife and I were looking to get the floors done…read moreof our recently purchased home after 10 years of wear-and-tear. We looked and spoke with many flooring companies and ultimately decided to go with TaoZen Flooring. Our decision was based off several key factors: 1. Competitive Price 2. Quick turn around time 3. Access to other resources/contractors As first time homeowners, having that ease of access and connections that Tao brought made it even easier to get other work done such as replacing carpets through a connection. Anyway, regarding the work itself the floors were beautifully done. The contractors even moved the fridge to re-polish the floor underneath! Tao is great to work with and was committed to our deadlines. He's a funny guy to converse with and I will continue to do business with TaoZen Flooring for my future needs. The estimate was accurate with no surprises and a nice discount was applied for me as well.

Awesome job, guys! Put down our beautiful new basement flooring in about 7 hours!!! Nose to the…read moregrindstone for all but a short lunch break. Loved the store too. Great service and product all around!

Great company to work with- My family and i have been working with them for years. There is never…read morean issue & we always have the same installers. Not like the fly by night companies that send a different person every time. I would recommend them to everyone- and tell everyone i can how great they are!

We hired RI Floor Planing to refinish two floors of our 1920s house - several rooms, hallways,…read moreclosets, and a staircase, a mix of white oak and pine. We got quotes from a few places, but Michael was the only person who offered an in-home estimate. He answered all our questions, told us exactly what to expect, gave us an estimate on the spot, and was able to schedule us on relatively short notice. Communication was great. Michael & co were clear about how long the work would take, showed up when they said they would, and sent us pictures after staining and after the first coat of polyurethane. Their attention to detail really shows, and they did a great job wrapping appliances and smoke detectors too and generally cleaning up after themselves. We're thrilled with the final results, and we would absolutely use RI Floor Planing again.

Michael and his family crew refinished my red oak floors to the state they were in when I built the…read morehouse 30 years ago. The price, communication and quality of their work is excellent. Believe me, you want your floors refinished by this company!

They did a great job with my basement that needed a ceiling, new flooring and lights. I'll use them…read moreagain for other projects in the future.

We hired Spring Home Improvement to be the General Contractor to renovate our kitchen, dining and…read morelaundry room - which then also turned into getting our whole house painted and floors redone :) The design was done by Design Intention in Framingham (Jasmin Lee). Tiago and his team were excellent to work with. The project finished in the expected time and we had no issues communicating with Tiago or getting timely responses. He was as invested in our project as we were, paying attention to detail. He helped explain the steps in the project right from permitting to the sequence of plumbing, electrical, flooring, etc, etc. We would be happy to use them again for other projects in our home and highly recommend them.