Paulo and Millena installed hardwood floor, carpeting, and gym floor for me in my house in…read moreHopkinton. He was fantastic to work with throughout -- excellent communication (lots of texts exchanged), and the final product is stunning. Paulo really knows his stuff when it comes to floor. On top of all that, I was 500 miles away (hadn't moved in yet) when Paulo did the work, and he and his crew got the work done on time, on budget, and coordinated well with the other contractors I had in the house. I'll be going to Paulo and Millena for any future hardwood flooring needs.

Millena Flooring resurfaced my hardwood floor in June 2021 when we first purchased our home and did…read morea wonderful job. They have been extremely knowledgeable, responsive and professional. I recently had a delivery company put a very large scratch in the floor and dropped the ball on getting a quote to them for repair reimbursement. I contacted Paulo at Millena and he replied within a minute (well after standard working hours) with photos of my home and details recalled from the previous job. He even marked on the photos the area he would need to repair. Within 10 minutes I had the quote I needed. Truly the best to work with!

Trong and his team were friendly, efficient, and thorough. Our floors look amazing, pricing was…read moretransparent and reasonable, and we would recommend them to any homeowners in the area!

Lynh's Hardwood Floor Services did an excellent job in refinishing the hardwood floors at my home…read morein Plymouth this week. Trong and his two co-workers were very polite, friendly and professional and the price they charged was very reasonable. The work they did exceeded my expectations. Highly recommended and would use them again without hesitation.

We used Martin's Floor Specialists for a third floor remodel on our house (built in 1900) to…read moreinstall red oak floors, stairs and handrails. He was extremely thorough, immediately responsive and an absolute pleasure to work with! We needed this space done to make room for our growing family and he even brought a very nice gift when our daughter was born! He worked with our existing subfloor which squeaked with every step and was not level. They secured the subfloor and then leveled in sections to take the curse out of the floor. It is absolutely rock solid now, no squeaks, no visible dips or waves. Marty brought and left us with four flooring samples to choose from. After we picked, he installed then stained several sample spots in three different stains and gave us time to pick our favorite. This gave us a lot of freedom and confidence to make the right decision. The team that does the work is very detail oriented, dedicated to their craft and take a lot of pride in their work. They also use the highest quality materials as well (flooring paper, hardwood, stair treads, and poly). They know how to do the job right so it will last and I couldn't be happier with the outcome. The larger project involved several sub-contractors but this was one group I did not have to worry about! Would highly recommend! Product specs: -4" Wide Red Oak Floor Boards -Minwax Weathered Oak Floor Stain -Black Rosin Flooring Paper

Great service professional and did a great work, We did new…read morestairs and fixing some bad floor area that had old holes from old heating system Finish and coat with new layer came out great!! Thank you Martin

Our hardwood kitchen floor was in sad shape. Celtic Floorcraft did a great job of sanding and…read morerefinishing it for the dates we requested. the results were #1 for us. #2 was the "dust free" they advertise. When it was complete, all we needed to do was wipe down the counter tops. We also had our from hall buffed and polished. That also came out superb. Marty and his staff are professional, considerate and a pleasure to deal with.

Martin came out and gave a very good price on a new floor. He was neat, clean, and always on time…read more He sealed off the room, and was truly "Dustless". Floor looks great! I'm about to call him to sand and refinish 2 rooms on the second floor of my house.

I needed to install new oak flooring on the floor of my house. I called a half-dozen companies--and…read morethen I talked to Andy, whose company is called Diamond Flooring (wwwdiamondflooringma.com). The conversation was different. Andy was attentive. Helpful. He spent time on the phone with me. He answered my questions. He advised me. He made suggestions I might not have thought of. He kept me from doing more than I needed or spending more than I needed to spend. I could tell in his voice that he would be the person I would be hiring. Beyond that, his prices were competitive and attractive. I knew I was not only getting a good price, but value for the dollars I was investing. As good as that experience was, it got better. He was on top of the order for the wood. He scheduled promptly. He did what he said he would do (in a world of installations where we as homeowners are happy when someone shows up). His installers were meticulous and artisans. Beyond that, they were just nice to have working on the project. The final project looks spectacular. I do not write many reviews, but I was so pleased with Andy and his guys that I had to post this notice the day the installation was complete.

We're thrilled with the new floors across our whole house -- amazing quality at a great price…read more Andy's crew did a fantastic job. Here's why we highly recommend Diamond Flooring: * Top-notch quality - Great craftsmanship. We were thrilled with the attention to detail and ability to seamlessly blend existing white oak flooring (being refinished) with newly installed white oak flooring. * Great value - Competitive pricing without sacrificing quality. * Excellent communication - Andy was always easy to reach, answered all our questions promptly, and made us feel confident and comfortable throughout the process. Highly recommend Diamond Flooring if you want beautiful floors and a team you can trust!

On the recommendation of a contractor I've known for years I called Mike Tran to get a quote for…read morerefinishing 3 rooms and a hallway on the first floor which had been done several times previously. I also wanted a portion of an upstairs bedroom done since it had not been refinished since the house was built. On the way downstairs Mike looked at the hallway outside the bedroom and asked if I would like that done as well since there were some scratches which had been caused by an ironing board being dragged over it. He did tell me that the scratches would not go wayway and, although they were barely noticeable, I agreed to have it done thinking that a fresh coat of polyurethane couldn't hurt. Unfortuately, I was wrong, as the refinishing resulted in there being a number of dark brown streaks where the scratches were. Mike negleted to tell me that the color of the scratches would be dramatically different from the oak floor that was being refinished. Had I been informed of this, I would not have done the hallway. The quality of Mike's work is good but he needs to be very clear regarding what one can expect based upon the job that has been contracted.

Mike and Universal Hardwood Flooring were amazing. From the very first phone call, Mike was…read morereliable and easy to work with. His team arrived right when they said they would, and they worked efficiently, with great attention to detail. I could not have asked for a better experience or a better result! The floors are beautiful, and my home feels so refreshed!

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

We had worked with Watertown tile years ago when we re-did our downstairs and had had a great…read moreexperience. I was excited to work with them again on a much larger project--a kitchen and a bathroom. We visited the showroom and were given a list of stone yards to visit. We picked out a few slabs for quotes and emailed them to Nauhana along with our kitchen plans. I got an email back saying "we'll be in touch soon!" A week goes by and I don't hear anything, so I call. I speak to someone else on the phone who says "not sure why she didn't get back to you but I'll take a look at this and email you tonight." Things happen, I understand that. But then I don't hear anything. That was on June 7th, almost two weeks ago. I've received nothing. No follow up, nothing. Two different employees ghosted me. Even if they didn't want to take on my project, they could have at least told me. They delayed us. Serves us right for not shopping around more. And then I just received a generic follow up email, obviously from some bot or something. It irked me but made me laugh more than anything. "Perfect!" WTF? It also reminded me to write this review, so thanks.

So product is nice looking I'll give them that! Issue is they have terrible customer service and…read moreshipping issues. If you have a deadline for your project don't get your stuff here. We had two major issues. 1) they charged us for shipping twice bc all items were ready but one and If you break up the shipping you pay twice. That second shipping was supposed to come on a specific day and time so hired contractor to come that day and they cancelled it saying "the truck never left". They refused refund that extra shipping fee. 2) they just flat out ordered the wrong size sink. They match the sink to the vanity you chose and they just ordered the wrong which delayed the project by over a week. Basically this place doesn't care about the customer but the vanities are nice.

My spouse & I have been planning & designing a major renovation on the 2nd floor of our old house…read morefor more than a year. While we are more hands on and can be detail-orientated, when we walked into Porcelanosa, we found everything we wanted for the new bathroom in one visit. That was largely due to Kelly Bara, who graciously led us through the choices & decisions. It helps that Kelly has a great sense of style but also that she knows how to not just deal with people, but she seems to enjoy working with customers, and she made the process very enjoyable. The amazing thing that Kelly did was that she was able to give us both a little of what we wanted, melded our style preferences into one design, which is not easy to do. We might not have been able to do it on our own. My wife & I have different & definite style preferences that can be hard to overcome. Of course it also greatly helped that Porcelanosa has some very nice product choices, too. We are not demanding but Kelly answered every email query with patiences and kindness . . . Kelly is an asset to Porcelanosa. Though we do not have any future projects, I will be recommending her and Porcelanosa to my friends and acquaintances.